wwwwebnyayai

Webnyay is a legal tech company focused on online dispute resolution (ODR), grievance redressal, and AI-powered legal workflows. We work with enterprises, platforms, and institutions to streamline dispute resolution and legal operations using technology.

Role Overview

We are looking for a highly organised and detail-oriented professional to manage legal operations and case management end-to-end. This role sits at the intersection of law, process, and operations, and is critical to ensuring cases move smoothly across their lifecycle.

You will be responsible for managing cases, coordinating with stakeholders, maintaining legal documentation, and improving internal workflows.

Key Responsibilities

Case & Legal Operations

• Manage end-to-end lifecycle of disputes/cases handled on the Webnyay platform
• Track case status, timelines, hearings, outcomes, and compliance milestones
• Maintain accurate case records, documentation, and audit trails
• Coordinate with lawyers, mediators, arbitrators, and internal teams

Process & Workflow Management

• Design, document, and continuously improve SOPs for case handling
• Ensure adherence to timelines, SLAs, and regulatory requirements
• Identify bottlenecks and propose operational improvements

Stakeholder Coordination

• Act as the primary point of contact for clients on case-related updates
• Liaise with external counsels, neutrals, and partners
• Support onboarding and training of stakeholders on case workflows

Reporting & Compliance

• Prepare regular reports on case volume, outcomes, turnaround times, and efficiency
• Ensure compliance with applicable legal, data protection, and platform policies
• Support audits, reviews, and client reporting requirements

Platform & Tool Usage

• Work closely with product and tech teams to provide feedback on case management features
• Use internal dashboards, CRM, and case management systems efficiently
• Assist in testing and rollout of new legal-tech features

Required Qualifications & Skills

• Law graduate (LLB) or equivalent legal background preferred
• 3–6 years of experience in operations, legal operations is a plus
• Excellent organisational and documentation skills
• Comfortable working with digital tools, dashboards, and workflows
• Strong communication skills (written and verbal)
• Ability to work independently in a fast-paced environment

Role Overview

We are looking for a hands-on DevOps Engineer who will own infrastructure, deployment, reliability, and cloud cost optimisation. You will work closely with backend, AI, and product teams to ensure the platform is secure, scalable, and always available.

This is a high-ownership role with real impact on uptime, performance, and developer velocity.

Key Responsibilities

Infrastructure & Cloud Management

• Design, deploy, and manage cloud infrastructure (GCP preferred; AWS acceptable)
• Manage Compute Engine, Cloud Run, Kubernetes (GKE), Cloud SQL, storage, and networking
• Ensure high availability, fault tolerance, and scalability

CI/CD & Deployment

• Build and maintain CI/CD pipelines for backend and AI services
• Automate deployments, rollbacks, and environment management (dev, staging, prod)
• Improve release reliability and deployment speed

Monitoring, Reliability & Security

• Set up monitoring, alerting, and logging (uptime, CPU, memory, errors, latency)
• Proactively identify and resolve performance bottlenecks and incidents
• Implement security best practices: IAM, secrets management, backups, and access controls

Cost Optimisation & Performance

• Monitor and optimise cloud costs (compute, databases, storage)
• Implement autoscaling, right-sizing, and resource optimisation
• Work with engineering teams to balance performance with cost efficiency

Required Qualifications & Skills

• 3–6 years of hands-on DevOps / Cloud Engineering experience
• Strong experience with GCP (or AWS with willingness to transition)
• Experience with Docker, Kubernetes, and containerised workloads
• Experience with CI/CD tools (GitHub Actions, GitLab CI, or similar)
• Ability to troubleshoot production issues under pressure
• Experience with AI/ML workloads and GPU-based deployments

About the role

Webnyay is looking for an experienced Backend Developer to build and scale reliable backend systems for our legal tech platform. You will work on core product architecture, high-performance APIs, and cloud-native services that support AI-driven workflows and large-scale data processing.

Responsibilities

• Develop backend services using Python, Django, and FastAPI
• Build scalable APIs and microservices for product features
• Implement event-driven and asynchronous workflows using Kafka
• Design and maintain backend integrations and data pipelines
• Deploy and manage services on Google Cloud Platform (GCP)
• Ensure performance, security, and reliability of backend systems
• Collaborate with product and engineering teams to deliver production-ready features

Requirements

• 4+ years of backend development experience
• Strong proficiency in Python
• Hands-on experience with Django and FastAPI
• Experience working with Kafka or similar messaging systems
• Working knowledge of GCP and cloud-based deployments
• Solid understanding of backend architecture and API design
• Experience with databases and production systems
• Experience building SaaS or platform-based products
• Exposure to AI-driven or data-intensive applications

Why Webnyay

• Build technology that improves access to justice
• Work on real-world, high-impact legal tech problems
• Collaborative and ownership-driven work culture
• Opportunity to grow with a fast-scaling startup