Job Description
• Minimum 3+ yrs of Experience in DevOps with AWS Platform
• Strong AWS knowledge and experience
• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
• Experience with IAC tools Terraform
• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
• Significant experience with Linux operating system environments
• Experience with infrastructure scripting solutions such as Python/Shell scripting
• Must have experience in designing Infrastructure automation framework.
• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
• Excellent problem-solving, Log Analysis and troubleshooting skills
• Experience in setting up centralized logging for system (EKS, EC2) and application
• Process-oriented with great documentation skills
• Ability to work effectively within a team and with minimal supervision
About Extramarks
Extramarks Education India Private Limited
Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa.
Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps.
Extramarks is currently in the process of scaling up rapidly the entire technology workforce, by hiring experienced professionals with unique skill who stretches from strategy to execution. Extramarks is driving student learning through data driven techniques by providing personalized learning recommendations to the students. Apart from such customer facing innovations, we are also implementing internal operational excellence solutions through similar data driven approaches. It is a once in a lifetime opportunity to join Extramarks and help change the face of education in India.
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Company - Apptware Solutions
Location Baner Pune
Team Size - 130+
Job Description -
Cloud Engineer with 8+yrs of experience
Roles and Responsibilities
● Have 8+ years of strong experience in deployment, management and maintenance of large systems on-premise or cloud
● Experience maintaining and deploying highly-available, fault-tolerant systems at scale
● A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
● Practical experience with Docker containerization and clustering (Kubernetes/ECS)
● Expertise with AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, VPN)
● Version control system experience (e.g. Git)
● Experience implementing CI/CD (e.g. Jenkins, TravisCI, CodePipeline)
● Operational (e.g. HA/Backups) NoSQL experience (e.g. MongoDB, Redis) SQL experience (e.g. MySQL)
● Experience with configuration management tools (e.g. Ansible, Chef) ● Experience with infrastructure-as-code (e.g. Terraform, Cloudformation)
● Bachelor's or master’s degree in CS, or equivalent practical experience
● Effective communication skills
● Hands-on cloud providers like MS Azure and GC
● A sense of ownership and ability to operate independently
● Experience with Jira and one or more Agile SDLC methodologies
● Nice to Have:
○ Sensu and Graphite
○ Ruby or Java
○ Python or Groovy
○ Java Performance Analysis
Role: Cloud Engineer
Industry Type: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance Employment Type: Full Time, Permanent
Role Category: Programming & Design
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The
candidate will be responsible for automating the deployment of cloud infrastructure and services to
support application development and hosting (architecting, engineering, deploying, and operationally
managing the underlying logical and physical cloud computing infrastructure).
Location: Bangalore
Reporting Manager: VP, Engineering
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless,
microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
● Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with
a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team
● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud
Storage, Networking in general
● Collaborate with Product Management and Product Engineering teams to drive excellence in
Google Cloud products and features.
● Ensures efficient data storage and processing functions in accordance with company security
policies and best practices in cloud security.
● Ensuring scaled database setup/montioring with near zero downtime
Key Skills:
● Hands-on software development experience in Python, NodeJS, or Java
● 5+ years of Linux/Unix Administration monitoring, reliability, and security of Linux-based, online,
high-traffic services and Web/eCommerce properties
● 5+ years of production experience in large-scale cloud-based Infrastructure (GCP preferred)
● Strong experience with Log Analysis and Monitoring tools such as CloudWatch, Splunk,Dynatrace, Nagios, etc.
● Hands-on experience with AWS Cloud – EC2, S3 Buckets, RDS
● Hands-on experience with Infrastructure as a Code (e.g., cloud formation, ARM, Terraform,Ansible, Chef, Puppet) and Version control tools
● Hands-on experience with configuration management (Chef/Ansible)
● Experience in designing High Availability infrastructure and planning for Disaster Recovery solutions
Regards
Team Merito
Understanding of any scripting programming language.
Configuration and managing databases such as MySQL
Working knowledge of various tools, open-source technologies, and cloud services (AWS)
Implementing automation tools(Ansible, Jenkins) for deployment and provisioning IT infrastructure
Excellent troubleshooting of cloud systems.
Awareness of critical concepts in DevOps principles.
Are you the one? Quick self-discovery test:
- Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
- Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
- Compassion for customers: You listen more than you speak. When you do speak, people feel the need to listen.
- Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?
Your bucket of undertakings:
This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.
- Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
- Continually augment skills and learn new tech as the technology and client needs evolve
- Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
- Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
- Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
- Participate in technical reviews of requirements, designs, code, and other artifacts
- Identify and keep abreast of new technical concepts in the google cloud platform
- Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.
Accomplishment Set
- Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility
- Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
- Strong service attitude and a commitment to quality.
- Highly organised and efficient.
- Confident working with others to inspire a high-quality standard.
Experience :
- 4-8 years experience in Cloud Infrastructure and Operations domains
- Experience with Linux systems and/OR Windows servers
- Specialize in one or two cloud deployment platforms: AWS, GCP
- Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
- Experience in one or more scripting language-Python, Bash
- Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
- Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
- DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
- Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
- Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
Education :
- Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
- To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
- 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
- Good analytical, communication, problem solving, and learning skills.
- Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.
- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.
1. Should have worked with AWS, Dockers and Kubernetes.
2. Should have worked with a scripting language.
3. Should know how to monitor system performance, CPU, Memory.
4. Should be able to do troubleshooting.
5. Should have knowledge of automated deployment
6. Proficient in one programming knowledge - python preferred.