11+ EDS Jobs in India

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
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WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Job Title: State Sales head Job Category: Full time

Qualification Graduate in computer science, BE, /MBA Location Haryana State

Salary Range 50000 PM + Incentives Experience: More than 5 years

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record

in sales to lead and expand our presence in the Haryana state. Ambitious and energetic candidates required

expertise in customer acquisition strategy & dedication for effective sales & marketing strategy to drive

sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's

goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer

feedback.

● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating

contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.

● Market Analysis: Stay updated on industry trends, customer needs to inform product development and

sales strategies. Conduct market research, competition & competitor analysis to identify opportunities

for growth.

● Sales Process Optimization: Implement & improve sales processes, systems & follows the best

practices in sales and customer relationship management, use tools to enhance efficiency &

effectiveness.

● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights

and recommendations for improvement. Present reports to senior management to track progress and

make informed decisions.

● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,

promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction

through effective communication and support.

● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations

& other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

● Proven working experience as a State Sales head in K-12 or CBSE school business,

● Proven sales track record, computer Proficiency for proposal development & CRM tools

● Market knowledge, strong relationship is expected with ability to build rapport

● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the

ability to interact confidently with clients, able to work under pressure in result oriented manner

● Graduate from any branch computer science, MBA, BA, B.Com

● Edtech/Book publisher or sales & marketing experience are added advantages

Company Profile: Scholarclone is an innovative EdTech company committed to transforming education

through cutting-edge technology solutions. We provide a range of online learning & administrative platforms,

resources, & tools designed to empower educators and learners alike. With a mission to make education

accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of

clients including education institutes.

LLM Engineer 

3-6 Years

Bengaluru/Mumbai/Remote

WHO WE ARE: 

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence-powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes. 

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes. In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions. 

OUR VALUES: Go with your GUT 

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses. 

●Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully. 

●I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Key responsibilities: 

• Work closely with the design and product teams to help craft conversational experiences for our users 
• Ability to work independently to deliver features that the team design 
• You need to own outcomes without someone watching over you 
• Understand the data we have and identify how we could leverage it to create more personalised experiences for our users 
• Fine tune models with data specific to our use case 
• Use different RAG approaches to augment data that the LLM already has ● Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes) 
• Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)
• 
  

Requirements: 

• 3+ years of experience
• Experience working with LLMs and Generative AI 
• Experience building conversational bots 
• Experience fine tuning models 
• Experience using RAG base approaches 

Understanding of financial concepts and investing would be a big plus but not required

Daily and monthly responsibilities

• Review and coordinate with business application teams on data delivery requirements.
• Develop estimation and proposed delivery schedules in coordination with development team.
• Develop sourcing and data delivery designs.
• Review data model, metadata and delivery criteria for solution.
• Review and coordinate with team on test criteria and performance of testing.
• Contribute to the design, development and completion of project deliverables.
• Complete in-depth data analysis and contribution to strategic efforts
• Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.

Basic Qualifications

• Bachelor’s degree.
• 5+ years of data analysis working with business data initiatives.
• Knowledge of Structured Query Language (SQL) and use in data access and analysis.
• Proficient in data management including data analytical capability.
• Excellent verbal and written communications also high attention to detail.
• Experience with Python.
• Presentation skills in demonstrating system design and data analysis solutions.

1. Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
2. Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
3. Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
4. Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
5. Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
6. Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
7. Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.

Freshers can apply!

Develop optimization strategies that increase the company's search engine results rankings.

· Research SEO keywords to use throughout the company's website and marketing materials.

· Set measurable goals that demonstrate improvement in marketing efforts.

· Monitor daily performance metrics to understand SEO strategy performance.

· Efficiently communicate with other marketing professionals to align goals.

· Collaborate with others within the marketing department to manage SEO strategy.

· Write compelling and high-quality website content, including blog posts and page descriptions.

· Update content and website links for maximum optimization and search engine rankings.

· Minimum 2+ years of experience in developing and executing SEO campaigns.

· Bachelor's degree in business, marketing, communications or information technology, certification, and other degree programs available so must be having min. requisite of IT side & good at Marketing side.

· Understanding of search engine algorithms and ranking methods.

· Experience with SEO industry programs, such as Google Analytics or Adobe Analytics.

· Knowledge of keyword research and data mining tools.

· Able to complete competitive analysis of other companies within the industry.

Position                       Software Developer/Sr.Software Developer
Department                Technology

Company                     Expedient Healthcare Marketing Pvt. Ltd

Compensation             Salary as per industry

Benefits                       Group Medical Insurance + Term Insurance

Greetings from Healthians!

https://www.healthians.com/">Healthians is India's leading health test at home service offering a wide range of health packages. It also has the fastest growing network of state-of-the-art fully automated diagnostic laboratories and a large team of highly skilled phlebotomists who specialize in sample collection from homes.

Technological innovation has been the foundation of the brand in the industry. The Company has completely turned a customer's diagnostic experience on its head, by focusing on delivering the best service experience fulfilled through technology.

Combining the use of Algorithms, Big Data, and Artificial Intelligence, Healthians has been at the forefront in terms of adopting technology to reimagine and redefine things in the diagnostic industry.

Healthians believes in adopting technology to drive more effectiveness, accessibility and innovation to be able to radically enhance the service experience for consumers.

With the philosophy of continuous improvement at its heart, Healthians aims to adopt IoT and AI to potentially leapfrog into the future and be the flag-bearer of digitization in the healthcare industry.

What we are looking for

• Graduate/Post Graduate in Engineering or related stream of IT/Software
• Individual contributor with the ability to work as a strong team player to execute tasks assigned to the development team based on pre-defined deadlines
• Energetic, innovative, self-motivated, with critical thinking ability
• Keen to work in a fast-paced environment and willing to put in additional efforts to complete challenging tasks

• Strong coding skills in PHP, Code Ignitor, Laravel, MySQL, SVN/Git, AJAX, JQuery
• Excellent RDBMS (MySQL) and NoSQL (MongoDB, Couchbase) database skills
• API based development knowledge is must
• Working experience of Agile and JIRA
• Exposure to AWS, Memcached, Redis, Ngnix, Elastic Search, and Solar is desired
• Good understanding of OOPs
• Experience in writing technical specifications

Team Human Resources

• Architect, develop and maintain core products and services of the company.
• Create database architecture and best practises for optimization in speed and product operating costs.
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs with high-volume large scale transaction processing capabilities.
• Collaborate with design teams to ensure flawless UI and UX is achieved 
• Build features and applications with a mobile responsive design
• Write technical documentation
• Test software to ensure responsiveness and efficiency
• Work with customers in evaluating technical requirements.
• Work closely with the product managers to achieve product vision and goals
• Review work of other developers and contractors, provide feedback and mentoring.
• Assist in the hiring of technical talent.

• Proven experience as a Full Stack Developer or similar role for atleast 3 years 
• In depth knowledge of Ruby on Rails, NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular 1 or React
• Experience creating front end applications using HTML5, Angular, LESS/SASS
• Hands on experience with JavaScript Development on both client and server-side
• Automating the building and deploying of code along with continuous integration (Jenkins/Hudson) and version control (SVN, Git)
• Strong experience is deploying and managing application in AWS and Google Cloud
• Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
• Experience with modern frameworks and design patterns, minimum 2 years experience with MEAN Fullstack paradigm

• Know how to create apis and applications
• Know how to architect and scale databases
• Know how to build front end for applications
• Know how to deploy applications on the cloud