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About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
Position Overview: The Business Development Manager will play a pivotal role in driving the company’s growth by identifying new business opportunities, fostering client relationships, and contributing to Company overall strategy. This individual will be responsible for expanding our client base, increasing revenue, and contributing to business expansion through strategic efforts.
Key Responsibilities:
• Business Development: Research, identify, and evaluate new clients, partners, and market opportunities to develop growth strategies.
• Client Relationship Management: Build and maintain strong, long-term relationships with both existing and potential clients. Understand their needs and align solutions to Company’s offerings.
• Revenue Growth: Consistently achieve set targets, contributing directly to the company’s revenue goals.
• Market Research: Stay informed about industry trends, competitor activities, and market demands to adjust strategies as needed.
• Proposal & Presentation Development: Prepare persuasive proposals and presentations that showcase Company’s services and value propositions.
• Collaboration: Work closely with marketing, production, operations, and creative teams to ensure seamless execution of business initiatives and client requirements.
Qualifications:
• Education: Any Bachelor's degree
• Experience: 3-6 years of experience in business development, sales, or a related field (preferably in the events or entertainment industry)
• Skills:
o Excellent communication, negotiation, and presentation skills
o Strong strategic thinking and problem-solving abilities
o Proven track record of achieving targets and driving business growth o Ability to collaborate with cross-functional teams and manage client expectations effectively
Key Attributes:
• Self-motivated with a results-oriented approach
• Ability to thrive in a fast-paced and dynamic work environment
• Creative and innovative thinker
• Strong organizational, time-management, and multitasking skills
What We Offer:
• Competitive salary with performance-based incentives
• Opportunities for professional development and growth
• A collaborative and supportive work environment
• The chance to work on exciting and impactful project
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-10 years in Counselling psychology and / or mental health training
· Qualification: Education in Counselling / Medical Psychology
· Experience in clinical work
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
- Contribute to all stages of software development lifecycle
- Design, implement and maintain Java-based applications that can be high-volume and low-latency
- Analyze user requirements to define business objectives
- Envisioning system features and functionality
- Define application objectives and functionality
- Ensure application designs conform with business goals
- Develop and test software
- Identify and resolve any technical issues arising
- Create detailed design documentation
- Propose changes to current Java infrastructure
- Develop technical designs for application development
- Develop multimedia applications
- Write well designed, testable code
- Conducting software analysis, programming, testing, and debugging
- Manage Java and Java EE application development
- Develop documentation to help users
- Transforming requirements into stipulations
- Prepare and produce releases of software components
- Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
- Experience in Developing QlikView / Qlik Sense BI visualizations and dashboards. QlikSense and NPrintiing experience is a must.
- Strong knowledge of building Qlik Sense dashboards applying business rules and data validations.
- In-depth understanding of Qlik Sense Server Architecture, building QVDs and QVFs, applying business rules and data validations.
- Familiarity with charts and graphs, creating complex visualizations for dynamic aggregation Good Knowledge of Incremental data loading concepts and data modeling.
- Additionally, Qlik developers have to troubleshoot issues and provide the necessary solution
Job Description - Jasper
- Knowledge of Jasper report server administration, installation and configuration
- Knowledge of report deployment and configuration
- Knowledge of Jaspersoft Architecture and Deployment
- Knowledge of User Management in Jaspersoft Server
- Experience in developing Complex Reports using Jaspersoft Server and Jaspersoft Studio
- Understand the Overall architecture of Jaspersoft BI
- Experience in creating Ad Hoc Reports, OLAP, Views, Domains
- Experience in report server (Jaspersoft) integration with web application
- Experience in JasperReports Server web services API and Jaspersoft Visualise.JS Web service API
- Experience in creating dashboards with visualizations
- Experience in security and auditing, metadata layer
- Experience in Interacting with stakeholders for requirement gathering and Analysis
- Good knowledge ETL design and development, logical and physical data modeling (relational and dimensional)
- Strong self- initiative to strive for both personal & technical excellence.
- Coordinate efforts across Product development team and Business Analyst team.
- Strong business and data analysis skills.
- Domain knowledge of Healthcare an advantage.
- Should be strong on Co- ordinate with onshore resources on development.
- Data oriented professional with good communications skills and should have a great eye for detail.
- Interpret data, analyze results and provide insightful inferences
- Maintain relationship with Business Intelligence stakeholders
- Strong Analytical and Problem Solving skills
Job Description
- 4+ yearsof working experienceas a PHP developer
- User authentication and authorization between multiple systems, servers, and environments
- Experience with PHP web frameworks including CodeIgniter and Cake
- Proficient knowledge of web technologies including HTML, CSS, JavaScript, jQuery, AJAX, etc.
- Experience with building restful JSON web services.
- Ability to manage projects.
- Familiarity with SQL, PostgreSQL databases
Responsibilities
- PHP developer who will play a key role in our web development projects.
- Design and develop the front end of the website and its architecture.
- Design and manage the website’s back end, including database and server integration.
- Contribute to all phases of the development lifecycle
- Modify or improve existing websites to make them more interactive and engaging.
- Solve complex performance problems and architectural challenges
Additional Skills
- Good knowledge ofjs, APIs, and Google mapsis a plus.
- Strong analytical, problem-solving, and troubleshooting skills.
- Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
- Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
- Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports that track channel and customer-level performance.
- Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
- Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
- Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
- Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
- Develop new segmentation and targeting strategies based on customer data and business needs.
- Develop customer-facing tests to maximize customer engagement and lifetime value.
- Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
- Monitor competitive landscape to identify industry trends and best practices
- Analysing customer behaviour and developing aggressive retention strategies.








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