11+ EDS Jobs in India

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Strong Graphic Designer Profile, with a focus on Marketing / branding works

Mandatory (Experience 1): Must have 3+ years of experience in graphic design with B2C brands across Digital Marketing, Social media, & branding teams

Mandatory (Experience 2): Proven experience designing marketing collaterals and digital creatives for social media and campaigns

Mandatory (Skill 1): Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma for design execution and collaboration.

Mandatory (Skill 2): Strong understanding of brand identity, visual hierarchy, and lead-generation design principles — ability to convert marketing objectives into impactful visuals.

Mandatory (Portfolio): Very Strong portfolio of marketing assets (Digital assets, social media, marketing videos) for B2C brands

Mandatory (Company): B2C Product Companies (preferred fintech)

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

What do we do?

About MobileFirst: Mobile design & development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Israel.

We have catered to clients in Automobiles, Paints, Fashion, Sports, Transportation, Food, Music, Coupons, Smart Parking, Uber for X, etc.

What are we looking for?

• Android Developer with passion working on Android & Android NDK related challenges
• Exposure on Android Application development and deployment 
• Minimum 2+ years experience is required on Android 
• Must have uploaded 3 to 4 Android Applications
• Great command over Android Studio (Gradle-based development) 
• Understanding of Android UI and new UI/ UX trends
• Understanding of Play Store, FCM is required
• Exposure to Kotlin is a plus.

What should you have?

• Amazing debugging skills and problem-solving abilities
• Skills of designing and developing advanced applications for the Android platform
• Bug fixing and improving application performance
• Knowledge of Opensource Libraries & Frameworks  
• Command over algorithms, design trends & knowledge about popular applications on App 
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Solid understanding of the full mobile development life cycle.

Who are we looking for?

• Tech Savvy. Fast learner. Leader. 
• Creative self-starter who is comfortable with both taking initiatives and working in collaboration.
• We don't see your college degree or we don't care if you are a dropout. 

Job Perks

• Great Fun Learning exposure
• Training and Seminars on new Technologies
• Startup Experience
• Flexible timings and "work from home" options
• Assignment Incentives
• Training on Vocabulary, Soft Skills, and Personality development
• Team Lunches, Team Outings, Hangouts, and Movies

• Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
• Manage uptime of Infra & SaaS Application
• Implement application performance monitoring to ensure platform uptime and performance
• Building scripts for operational automation and incident response
• Handle schedule and processes surrounding cloud application deployment
• Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
• Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
• Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Automate the deployment of new software to cloud environment in coordination with DevOps engineers
• Work closely with Presales, understand customer requirement to deploy in Production
• Lead and mentor a team of operations engineers
• Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
• AWS infrastructure management, provisioning, cost management and planning
• Prepare RCA incident reports for internal and external customers
• Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
• Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
• Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

• 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
• 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
• 3-5 years’ experience in IAC (Terraform, K8)
• 3+ years end-to-end incident management experience
• Experience with communicating and presenting to all stakeholders
• Experience with Cloud Security compliance and audits
• Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
• Knowledge on GCP will be added advantage
• Manage and monitor customer instances for uptime and reliability
• Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
• Customer facing, excellent communication skills, team management, troubleshooting

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

BDE-Based out of Gandhinagar
Roles and Responsibilities :

You will be required perform primary and secondary research to build a detailed understanding of the target market, industry, opportunity & devise a detailed sales plan and implement it.

• Oversee the sales process to attract new clients.
• Finalizing the deal
• Build long term business relationships with client leaders and decision makers.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Maintain fruitful relationships with clients and address their needs effectively.
• Research and identify new market opportunities .
• Need to approach through email, Zoom meeting, Calls and Visit

     Desired Candidate Profile

• Dynamic personality with excellent verbal, written, presentation skills, capable of giving demos independently
• Fast learner and passion for sales
• Self-motivated with a result driven approach.
• Strong inter-personal skills.

• Mandatory 5+ years hands-on experience on core Javascript, NodeJs and REST services.
• Familiarity with typescript, advanced javascript ecosystem and MVC architecture.
• Highly experienced in RDBMS (MySQL/Postgres).
• Experience with Tools like Hadoop, GraphQL etc.
• Oriented towards automating and scalable solution approaches.
• Strong technical development experience on effectively writing code, code reviews, best practices code refactoring.
• Experience with various source control tools like GIT, Jenkins CI/CD and Maven.
• Strong experience with containers and container management platforms (Dockers, Kubernetes, etc.).
• Experience working in software development with one or more of the following programming languages; Java, C/C++, C#, Python, JavaScript, and/or Go.
• Experience in Agile development lifecycle methodology.
• Proven problem solving and analytical skills.