
ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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About Us:
At Tradelab Technologies, we engineer the future of finance. From high-speed trading platforms
to intelligent risk systems, we build next-gen technology solutions that power leading financial
institutions globally. Based in Bengaluru, we combine deep domain knowledge with software
craftsmanship to solve some of the most complex challenges in FinTech.
If you're excited by the intersection of finance and technology, and you're ready to lead high
impact projects with autonomy and influence — this is your opportunity.
What We Expect:
The Role:
We’re looking for an experienced and driven Senior Project Manager to independently lead strategic projects in the trading and capital markets domain. This role is designed for someone who thrives in
client-facing environments, has a solid grip on software delivery in trading systems, and can bridge business requirements with technical execution — confidently and independently.
• 8+ years of project management experience, with at least 5 years in a trading platformt environment.
• Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.
• Strong understanding of SOW structuring, commercial terms, and delivery contracts.
• Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.
• Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.
• Excellent communication, stakeholder management, and leadership skills — you can manage up,
down, and across.
• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.What You Will Do:
• Independently manage end-to-end delivery of FinTech projects — from initial scope
definition to go-live.
• Evaluate feasibility of incoming client requirements — analyze scope, assess risks, and
align with engineering leads for accurate estimations.
• Drive Agile delivery across multiple squads — ensuring quality, velocity, and adaptability.
• Collaborate with product managers, developers, QA, DevOps, and architects for seamless execution.
• Own project delivery from start to finish — manage scope, timelines, resources, and risk.
• Manage key client relationships, gather requirements, and ensure alignment throughout the project lifecycle.
• Drive the creation, review, and execution of Statements of Work (SOWs) — defining deliverables, dependencies, and budgets.
• Conduct feasibility analysis for incoming client requirements and coordinate with tech leads for impact estimation.
• Ensure on-time delivery of project milestones, proactively tracking progress and resolving blockers.
• Maintain high quality standards — enforce review processes, testing gates, and best practices throughout development.
• Oversee deployment planning and execution, ensuring production rollouts happen smoothly, securely, and with minimal downtime.
• Mitigate risks, manage dependencies, and escalate roadblocks whenneeded — always staying ahead of delivery curveballs.
• Apply Agile methodologies to drive iterative development and continuous improvement.
• Manage stakeholder expectations and keep communication channels active, transparent, and forward-looking.
• Mentor junior PMs and contribute to refining delivery frameworks within the organization.
Must-Have Skills:
• 8+ years of project management experience, with at least 5 years in a trading platform environment.
• Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.
• Strong understanding of SOW structuring, commercial terms, and delivery contracts.
• Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.
• Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.
• Excellent communication, stakeholder management, and leadership skills — you can manage up, down, and across.
Nice-to-Have Skills:
• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.
Why Join Us?
• Domain Depth: Tackle real-world challenges in capital markets, algo trading, and financial data platforms.
• Intelligent Teams: Work with top-tier engineers, architects, and FinTech veterans.
• Energizing Work Environment: In-office collaboration with a start-up feel and enterprise-grade problems.
• Global Projects: Deliver solutions that are used by trading desks and financial institutions worldwide.
• Leadership Path: Clear career growth into program management or portfolio leadership.
• Perks & Benefits: Competitive salary + performance-based bonuses, Health insurance, Training programs and certification sponsorship, Free Catered meals, coffee, tea etc, Knowledge-sharing
sessions, tech talks, and team-building events.
Key Responsibilities
- Develop and implement a comprehensive L&D strategy aligned with business priorities and growth targets.
- Act as a strategic advisor to senior leadership on talent development, succession planning, and sales readiness.
- Promote a culture of continuous learning, high performance, and sales excellence.
- Build and maintain leadership pipelines, addressing critical skill gaps across the organization.
- Integrate market insights, product knowledge, customer-centric strategies, and competitive intelligence into learning journeys.
- Team Development: Build, mentor, and empower high-performing teams that are mission-aligned and impact-driven.
Key Competencies Required:
- Deep expertise in L&D strategy, payroll management, and talent acquisition.
- Ability to structure, monitor, and optimize team performance.
- Strong strategic thinking and ability to align HR initiatives with business objectives.
- Experienced in managing and developing large sales teams, driving capability and performance.
A Real Estate Sales Manager leads a team of agents, developing strategies to hit sales targets, coaching staff, analyzing market trends, managing client relationships, and ensuring compliance, all while focusing on high performance, growth, and customer satisfaction in buying/selling properties. Key duties include sales forecasting, training, setting KPIs, marketing, and maintaining high ethical standards in a fast-paced environment.

- Drive development and delivery of top notch technology solutions to clients efficiently.
- Lead development of implementation plan, logic and modules to embed in client solutions and client discussion ready documents /presentations.
- Lead in designing, implementing, maintaining and updating applications that are often high-volume and low-latency, required for mission critical systems.
- Lead in refining and improving system stability by continuously refactoring and measuring performance.
- Drive development of actionable, clean, maintainable, testable, reusable, extensible codes, including standardization and automation of processes.
- Provide technical and functional guidance to team members through expert knowledge and hands-on support.
- Manage projects, resource utilization, time schedules and deliveries to clients.
- Proactively drive discussions with stakeholders to understand their business requirements, business context and guide team to provide robust actional solutions.
- Effectively engage with stakeholders – create and nurture and deepen relationships.
- Ensure positive & creative work-environment, culture of collaborations, speak-up, high level of energy & enthusiasm, curiosity to learn and continuous improvement.
- Inspire, engage, motivate and provide constructive feedback to team members to develop their technical & soft skills and fully support their development aspirations.
- Drive researching and conceptualizing solution approaches, new techniques or solution frameworks and author high quality discussion papers.
Qualifications, Skills and Experiences
- BE / BTech / ME / M Tech in engineering or MCA or similar relevant field.
- 2 to 17 years (Junior, Intermediate, Senior Role & we have multiple openings)of relevant hands-on experience and excellent knowledge of Java, Python, SQL, Relational Databases, DB schema or ORM technologies.
- Excellent knowledge and experience of building applications, platforms and services in Java, Python and MS SQL or at least two of them.
- 5 + years of experience of managing projects, team and stakeholders.
- Knowledge and experience of agile methodologies.
- Excellent communication and inter-personal skills.
- Experience of working in a fast-paced environment and make quality decisions in moderately to high ambiguous work environment.
- Previous work experience in financial services, especially, capital markets is preferred.
Data Scientist-
We are looking for an experienced Data Scientists to join our engineering team and
help us enhance our mobile application with data. In this role, we're looking for
people who are passionate about developing ML/AI in various domains that solves
enterprise problems. We are keen on hiring someone who loves working in fast paced start-up environment and looking to solve some challenging engineering
problems.
As one of the earliest members in engineering, you will have the flexibility to design
the models and architecture from ground up. As any early-stage start-up, we expect
you to be comfortable wearing various hats, and be proactive contributor in building
something truly remarkable.
Responsibilities
Researches, develops and maintains machine learning and statistical models for
business requirements
Work across the spectrum of statistical modelling including supervised,
unsupervised, & deep learning techniques to apply the right level of solution to
the right problem Coordinate with different functional teams to monitor outcomes and refine/
improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation
Identify unexplored data opportunities for the business to unlock and maximize
the potential of digital data within the organization
Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data
Qualifications
3+ years of experience solving complex business problems using machine
learning.
Fluency in programming languages such as Python, NLP and Bert, is a must
Strong analytical and critical thinking skills
Experience in building production quality models using state-of-the-art technologies
Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is
desirable Ability to collaborate on projects and work independently when required.
Previous experience in Fintech/payments domain is a bonus
You should have Bachelor’s or Master’s degree in Computer Science, Statistics
or Mathematics or another quantitative field from a top tier Institute
• Netcool/Omnibus Administration such as lookup, rules file, Props file etc.
• Omnibus probes : MTTRAPD, EIF , PING etc.
• Application monitoring and troubleshooting, operational category resolution and SLA notification configuration.
• Providing Support for various issues time to time
• Old alarms reporting on netcool
• Alarm Clearance and delay issues
• Synthetic Alarms issue’s for MATE.
• Auto TT issues
• Should be flexible to rotational shifts and shift timings (as per the roster),
. willingness to do on call support etc
Baetho is a solution-focused company aimed at creating and
democratizing the development of customer experience applications
through our proprietary no-code platform.
At Baetho, we offer a fun environment and the chance to work with a highly
skilled and motivated team. Our culture is focused on employee happiness,
customer satisfaction, and high-quality execution. If you have the right vibe
and believe in fairness and freedom, you’re a great fit for us.
Position description
An opportunity has arisen for a Digital Marketing Role with a
can-do attitude, ability to drive successful campaigns, strong desire to work
on multiple platforms with limited guidance. We’ll provide all the
enablement needed, but are looking for a rockstar at work.
Roles and Responsibilities
Own the execution of integrated campaigns across digital channels—
including target audience identification, goal setting, campaign set-up,
user flows, and campaign optimization
Hands-on experience on Linkedin, Google Ads, FB, Google analytics, and
GTM and lead gen platforms
Define and analyze performance metrics on google analytics to
diagnose campaign performance and develop action plans to optimize
the customer experience and campaign results
Ensure that each activity is tracked and measured with a focus on
pipeline and ROI
Experience in B2B SAAS based marketing, preferably with highly
technical products or services
Demonstrated creative skills (e.g. ad copies and/or design skills) to drive
personalization and relevance
Budget and plan the acquisition funnel for the whole year, with month
on month variations
Enable and Track AB testing for all aspects of campaigns, viz.: ads,
creatives, landing pages, emails, SMS
Preferences
Must have a proven track record of campaign management with a high
success rate
Experience in B2B SaaS based company will be preferred
2-3years of hands-on experience in performance marketing-Linkedin
and Google Ads for lead generation is a must.
- Designation:- Business Head-IT
- Work experience:- 4-5yrs
- Location:- GIFT CITY, Gandhinagar
- Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
- Age Limit:- Around 45 – 55 Years.
- Job Timing:- 9:30am to 5:30pm
- Language Known:- English, Hindi, Gujarati
- Required Gender Male/Female:- Male
- Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
- Transportation Facility:- Yes
- Duration:- Mini. 2yrs contract
- Current strength of Company (In Nos.):- 180
Min. work experience:-
- Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
- Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
- DSC-PKI will be added advantage.
- Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
- This position is for business development of IT division and not for serving exclusively captive requirement of Company.
Skill-Sets:-
- Thorough understanding of the profitable business generation in the field of IT
- Good analytical & conceptual skills, as well as team leader
- Thorough understanding of various applicable statutory / regulatory requirement related to IT business
- Good networking Skills
- In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.
Role& Responsibilities:-
- To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
- To analyse the risks and implement the best management practice to mitigate / transfer.
- To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
- To co-ordinate with Top Management for various matters.
- To manage the day-to-day all business affairs of the IT Business Division.
- To articulate the cost effective business solutions / models and convert the leads into the business.
- Any other job / activities assigned by the Company as deemed fit.
Job Description
We are looking for applicant from top schools and product based technology companies who can play a key technical leadership role.
Responsibilities
- Lead the technical direction of the product.
- Document current, intermediate, and future state technical architectures that support the product’s vision and mission.
- Assist product development teams to provide technical leadership and guidance
- Facilitate and collaborate with scrum teams and product owners to create technical architectural documentation as required.
- Responsible for contributing to the technical direction of the product for the next 3-5 years by incorporating best of breed technologies.
- Provide ongoing evaluation of technology solutions and capabilities to ensure appropriate alignment of business objectives.
- Assess options, risks and cost-benefit analyses as they pertain to data architecture, security, and other technology issues.
- Outline technical recommendations and identify technological requirements that support the product roadmap.
- Develop a technical roadmap that maps to the product’s future state.
- Promote technical standards, guidelines, best practices and quality control measures for enabling and implementing software systems.
- Develop a foundational strategy to scale our platform to meet upcoming growth
- Hands-on coding, code reviews, and leadership of the technical team
- Continuous drive to explore, improve, enhance, automate, and optimise systems and tools to best meet evolving business and market needs
- Attention to detail, coupled with ability to think abstractly
- Create prototypes and proof-of-concepts for iterative development
- Keen to learn new technologies and apply the knowledge in production systems
- Take complete ownership of projects and their development cycle
Additional Requirements:
- 10+ years of Software Development background.
- Min 3 Years of working experience as an Architect.
- Deep background knowledge in software development and architecture with Java for Enterprise solutions.
- A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.
- Excellent Object Orientation, coupled with excellent problem solving and debugging skills.
- Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, J SON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS, Solr.
- Must have hands-on experience in building scalable and secure back-end systems.
- Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency
- Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.
- 5-9 years of software development experience in Java with web architecture and scalable design.
- Experience with agile development, continuous delivery, and DevOps and related tools.
- Proactive and communicative to be closely aligned within the Product Management and customer requirements.
- Strong communication and influencing skills with the ability to develop technical and business artifacts.
- Exposure to Bigdata related technologies / tools.
- Exposure to Elastic Search.
- Large scale application development.
- Able to manage large data structure and huge volume of data.
- Exposure of developing interactive graphs and business intelligence tools
- Object-Oriented design, patterns, algorithms, data structures
- Exposure to business process workflow.
- Start up work culture mindset.
ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India
Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.
Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.
Ideapoke’s like to constantly learn, grow and make a difference. Join us and be part of our story.
The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:
1. Create rural logistics scheme, detailing the physical infrastructure and partners needed
2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.
3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.
4. Ad-Hoc tasks as needed
Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.









