ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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While the role will vary depending on the company and the industry, you might expect your tasks to include:
· Identifying opportunities in target markets for your organization’s products and services
· Generating leads through cold calling prospective clients or networking at trade shows
· Developing and nurturing relationships with key customer accounts
· Keeping up with the latest industry developments, including market positioning of corporate competitors
· Assessing client needs and the company’s ability to meet those needs
· Following up with new leads and referrals generated from the sales team
· Preparing status reports on goals
· Using customer relationship management (CRM) software, such as Salesforce, to manage interactions
NodeJS (Node.js)
MongoDB
ExpressWhat You'll do:
- 4+ years of experience building scalable backends using Nodejs
- In-depth knowledge of any framework of Nodejs (i.e. Express, Hapi, Koa.js)
- Hands on experience with developing REST APIs using Node.js and any of the above framework
- Should have experience with Socket.IO
- Familiar with oauth integration Social Networking API (Facebook, Twitter, Linked In, Google+)
- Good understanding of standard authentication systems such as OAuth2 and JWT
- Knowledge of server-side templating (e.g. Jade, Handlebars.js, etc.)
- Should have understanding of model, caching, async mechanisms
- Hands-on experience with implementing Role based User authentication and authorization system
- Understanding of caching, database interactions, middlewares
- Able to engineer the best performing solutions and always keeping scalability in mind
What makes you a great fit:
- Strong problem solving skills
- Knowledge of data structures and algorithms
- Hungry for more responsibility and knowledge
- Passion for building robust systems that are engineered to handle failure scenarios, an undying love and attitude for maintaining coding standards
- Strong advocate for producing quality software who makes sure issues are raised and resolved
- Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)
Must have skillsets:
Skills : NodeJs
Experience required: + years
Job Type: Full time/ Permanent
Perks and Benefits :
- 5 days working.
- Flexible shift timings
- Company-sponsored certifications.
- Team friendly culture
- Flat hierarchy
- Carrom, Table tennis games, Cricket Tournament Participation for interested employees
- Snack-filled pantry for team members
- Group Medical Insurance (*)
HTML/CSSJob Profile:
We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.
Key Attributes you'd need to possess:
-
Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.
-
Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.
-
User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points!
-
Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.
Typical work week look like:
-
Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.
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Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!
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Dev Support- Communicating with web developers, including providing input on any needed digital enhancements
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Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.
Our ideal candidate should have:
-
4+ years of work experience in designing digital products or experiences
-
Relevant Degree/Diploma or experience/certification in Product or Experience design
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Great understanding of user-centric design, responsive design and designing for web
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Good communication skills
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Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.
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Any experience in digital marketing is a plus.
-
Good to have knowledge of CSS, HTML - we work hand in hand with developers
T
Experience : 8 to 9 Years.
Location : Pune / Nasik or willing to relocate to these locations.
Notice Period : Immediate or Within a week.
Who we are :
- Winjit is a global, agile, and innovative organization established with an aim to create value and impact for its employees, customers and all stakeholders.
- We are a group of technology enthusiasts with a mission to make a positive impact on businesses by leveraging our expertise in Artificial Intelligence, Machine Learning, IoT and Blockchain.
Who you are :
- Growth oriented, a tech geek with a curiosity to know and explore.
- A Solution oriented individual.
- A Strong Decision maker.
- A Detail oriented, obsessed for pixel perfection and ability to convert a designer's vision to a working application.
- Someone who aspires to travel globally to solve exciting business challenges.
What you possess :
- Relevant experience in architecting, designing, and implementing Microsoft Azure private, public and hybrid cloud-based solutions.
- Broad understanding of cloud computing technologies, business drivers, and emerging computing trends.
- Knowledge of and experience in Microsoft Azure.
- Knowledge or good understanding of Cloud Services & Concepts (SaaS, PaaS, IaaS).
- Recent experience in working with CI/CD processes and tooling from code repositories such as GitLab/GitHub, continuous integration.
- Strong scripting abilities (PowerShell) and ability to use APIs to automate tooling, delivery pipelines and operational support.
- Keen interest in future technologies and the strategic direction of software and systems delivery to continually improve the service offered by SaaS plaza.
- Experience in application assessment to determine the best fit for cloud services.
- Good communication, presenting, collaboration and stakeholder management skills.
What you will do :
- Own & lead the technical customer engagement, assessments, architectural design sessions, improvement sessions on existing architectures, implementation projects, proofs of concepts, etc.
- Work in project teams to architect, develop and deploy new cloud solutions for customers.
- Optimize the deployment of cloud solutions using DevOps tooling.
- Embed, automate operational tasks on cloud solutions.
- Provide 2nd & 3rd line support on delivered cloud solutions.
- Build and support DevOps CI/CD automation to implement cloud infrastructure that enables engineers to self-serve for most operational tasks and achieve rapid change. Education & experience.
- Develop strategies and best practices for efficient development.
- Mentor the team and lead them towards growth.
With hands on experience in :
- Microsoft Azure is a must.
- CI/CD Pipeline creation.
- Powershell scripting.
- ARM Templates.
- Terraforms.
Why Winjit :
- Winjit understands that our team has a life outside work as well.
We offer :
- Flexible working culture.
- Holistic development of its team members through its wellness and growth-oriented programs.
- Opportunities to upskill and cross-skill through advanced technical certifications.
- Global on-site exposure.
- Be a musician, stand-up comic, writer, athlete while working at Winjit as value your passion !
JavaNodeJS (Node.js)
Javascript
React.jsand maintain applications used by teams across. You will learn and develop
applications based on cutting edge technologies and deploy them on client's
infrastructure. You need to identify newer technologies as needed
As a Senior Software Engineer, you will be responsible for:
Working with groups within the company to gather requirements and collaborate with
architects to build solutions.
Designing, developing and Unit testing to ensure successful system Integration of
applications.
Providing support for interface issues to update changes and provide fixes to bugs
Creating and documentation of test results to ensure accurate results are recorded
Assisting and supporting in platform upgrades and mentoring Junior engineers on
technology aspects to help upscale knowledge
Working with diverse programming languages as needed to ensure successful
running of a applications.
Have 4 years of relevant experience and education in Computer Science or
Engineering
Have experience in developing applications using Java, Spring, JavaScript and
databases
Display experience in working on front end technologies like bootstrap and ReactJS
Show proficiency in technical evaluation of products and design of applications
Be comfortable working with scripting languages such as Python or Perl
Be able to learn new technologies quickly
Have proficiency in using build tools in Linux commands and Shell
Demonstrate excellent communication and presentation skills and an ability to build
trusting relationships with customers
AngularJS (1.x)
Ruby on Rails (ROR)Javascript
Elastic SearchAs the Full Stack Developer, you will work closely with the co-founders, lead developer and business development team to create products that are truly useful for the customers and the internal sales team.
- Building and growing an online platform
- Obsessed about customers and helping people use the platform
- Designing and developing rich application that combines consumer-grade usability and design sensibility with enterprise-grade performance, scalability, and reliability
- Having an eye for the broader strategic aspects and trends
- Taking ownership for a task or an area of responsibility and driving to completion, on time and to high quality
- Maintaining quality and ensuring responsiveness of applications
- Understanding and implementation of security and data protection
- Identifying bottlenecks and bugs, and devising solutions to these problems
- Thinking strategically, but with a bias towards getting things done without over thinking it
- Having structured, focused thinking, and able to keep to task lists and time lines
- IIT/NIT Graduates Preferred
- B.E/B.Tech with 1-2 years of experience in Ruby on Rails
- Hands on experience with using libraries such as RSpec, Beanstalkd, Faye and background processing.
- Good knowledge of at least one of the Javascript frameworks like EmberJS, AngularJS
- Have a background in functional composition of web pages using HTML / CSS, and turning a wireframe design into a well-formatted, user-friendly responsive web page
- Follow best practices like test-driven development, continuous integration, Agile methodology, refactoring and code standards
- Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
- Good knowledge of schema less databases such as Elastic search, redis as well as Relational Databases such as PostgreSQL
- Excellent problem solving skills and bringing in new, innovative ideas to the table to make the platform more productive
- Hands-on experience on deployment and maintenance of server (knowledge about AWS and performance monitoring tools like NewRelic / CloudWatch will be a great plus)
- Should be committed to the job and the growth opportunity in a startup
- Should enjoy working as part of a team
- Should be proactive, self-driven, and able to thrive in a fast-moving startup environment
- Should communicate fluently and effectively in English, internally and with external partners
HTML/CSS
Angular (2+)React.jsJavascript
jQueryBiddano is seeking a multi-skilled candidate with a keen eye for design for the position of Frontend Developer. He/She will be responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency and maintaining brand consistency across all web and mobile pages, among other duties.
The ideal candidate will have strong personal accountability for results, strong commitment to teamwork in support of the company's success, adherence to ethical business practices, and comfort operating in a start-up environment with an ability to prioritize and drive actions to closure.
a start-up environment with an ability to prioritize and drive actions to closure.
Frontend Developer
Responsibilities:
- Use markup languages like HTML/JS/CSS or SCSS to create user-friendly web pages
- Maintain and improve web application and mobile applications.
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve usability
- Get feedback from, and build solutions for, users and customers
- Write functional requirement documents and guides
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Ensure high quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
Skills Required:
- Proven work experience as a Front-end developer
- Hands on experience with markup languages
- Experience with JavaScript, CSS and jQuery
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment using AWS S3 or AWS EC2)
- Understanding of layout aesthetics
- Knowledge of SEO principles
- An ability to perform well in a fast-paced environment
- Excellent analytical and multitasking skills
- B.Tech degree in Computer Science or relevant field
- Frontend technology:
- Angular 2+, typescript. (Required)
- React
- Mobile technology:
- Flutter/Dart or other Core Android/IOs development. (At Least one of them required)
- Bitbucket/GIT pipelines for automatic build and deploy.
- JIRA
- Testing with professional test cases.
Experience :
- Minimum 4-7 years of experience as a Frontend Developer
- Masters in Computer Science, Engineering or similar relevant field
React.jsJavascriptHTML/CSSWhat you will work on Your primary focus will be to implement a complete user interface in the form of a responsive web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. A thorough understanding of all the components of our platform and infrastructure is required as you will be working closely with the back-end team to decide REST contracts.
Responsibilties
• Assess the technical feasibility of UI/UX designs
• Develop new user-facing features
• Build reusable code and libraries for future use
• Optimize application for maximum speed and scalability
• Assure that all edge cases are handled
• Collaborate with other team members and stakeholder
What can CasaOne promise you – An opportunity to - increase your rate of learning exponentially by defining hard problems and solving them - partake in a high-growth journey and increase revenues 5x+ Y-o-Y - be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’ - build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing - build high-performance teams
The must-haves
• Good understanding of single-page web applications and Javascript libraries and frameworks, such as ReactJS, AngularJS, and jQuery.
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Proficient understanding of web markup, including HTML5, CSS3.
• Basic understanding of CSS pre-processing platforms, such as LESS and SASS.
• Good understanding of responsive web development.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Basic understanding of SEO
Android DevelopmentJavaAndroid Testing
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon