
ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video


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We Are Expanding Our Marketing Team at Byte Elephants
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Immediate Opening || Switch / Online Testing || Pune / Chennai
Greeting from Verinite Technologies Pvt LTD.
G'day to you, we trust you are well.
We have an Opening for Switch/ Online Testing @ Pune/ Chennai
Looking for candidates who can join us in short notice * Joining bonus available.
WHO IS Verinite?
Verinite is a Consulting, IT services & Information Security Company catering to the clients in banking domain. The core domain expertise is concentrated towards cards, payments, core banking and lending solutions. Verinite provides complete range of Consulting and IT services by leveraging the domain, application and technology expertise.
For more details visit http://www.verinite.com/
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- Candidate should have basic understanding of Merchant on boarding, ATM and POS device testing.
- Candidate should have worked in Online and Offline scheme certification testing with Visa and MasterCard.
- Should have basic knowledge of CMS (Host systems). How transactions are processed in CMS.
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- Good to have experience in Smart Vista,Postilion.
We do have various opening in cards and payment domain (Fintech), you can refer your colleagues, relatives as well.
Open Positions: https://verinite.com/current-openings/
Job description
Roles and Responsibilities:
· Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#
· Proficient in working with Microsoft SQL Server
· Experience in developing web applications using Angular
· Strong logical, analytical and problem-solving skills
· Strong background in building web applications
· Excellent communication skills
Perks and Benefits
· Excellent Salary structure & Performance based interim hikes.
· Corporate Group Medical Health Insurance for Employees.
· Employee friendly Corporate Work culture
Job Description -
We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in mobile application testing in Android/iOS platforms. As a Mobility QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in mobile application products.
Designation/Role Name: Software Test Engineer (Mobility)
Experience range: 1 to 5 years of experience
Responsibilities -
· Test current products and identify deficiencies
· Suggest solutions to identified product problems
· Investigate product quality in order to make improvements to achieve better customer satisfaction
· Plan, create and manage the overall Quality Planning strategy
· Collaborate with the Product Development team to ensure consistent project execution
· Identify quality assurance process bottleneck and suggest actions for improvement
· Oversee continuous improvement projects
· Collect quality data
· Identify key KPIs for product quality
· Prepare and present reports and metrics to Senior Management
· Capable of handling multiple tasks and projects in parallel with tight deadlines.
Skills/Expertise :
· Strong in software testing & QA concepts and test case writing with a break the system approach.
· Knowledge of bug tracking and project management tool JIRA.
· Working knowledge of mobile operating systems such as iOS and Android.
· Ability to test on different platforms,devices and cloud devices tools like Browserstack.
· Experience in developing automated test scripts in mobile app testing using tools like Appium and Selenium.
· Ability to develop test framework for mobile application testing using open source tools and technology.
· Scripting languages such as Java, python or Javascript.
· Experience in using configuration management or version control tools like GIT.
· Hands-on experience in Android Studio and xCode instrument for Android and iOS application error logs debugging and monitoring the memory leakage.
· Knowledge of identifying the API requests from the mobile clients using the Charles Proxy tool.
· Hands-on experience with IDEs like Eclipse , Android studio, IntelliJ IDEA.
· Knowledge of MYSQL and Database concepts for database testing.
Good to have :
· Experience in CI/CD tools like Jenkins will be an add-on.
· Knowledge of Codecept.js, Puppeteer test frameworks
Job Description
• Research for prospective clients (Multinational Conglomerates and Corporate) in targeted markets (Hyderabad and other Southern Region)
• Explore and identify new business opportunities from modern trade, key accounts and institutional channel
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• Ensure Optimum Utilization of resources in his area of responsibility particularly sales/promotional budget
• Fix up appointments, Meet the prospects and deliver presentations on company's products and services to convert those prospects into positive Business.
• Pursue leads and follow through to a successful agreement.
• Understand the target markets, including industry, company and which market strategies can be used to attract clients
• Possess a strong understanding of our products, our competition in the industry and our positioning
• Follow the latest industry developments and stay up-to-date on corporate competitors
Education: Be/BTech/MCA would be preferred
Responsibilities :
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performance optimization
- Define, design, develop, integrate, test, deploy, maintain, troubleshoot, and enhance applications
and tools written in PHP, JavaScript, HTML, CSS, and other languages, as necessary
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Magento
PHP
OOPS
Javascript
XML
JSON
Payment Gateway
RestrictedRestricted
Design Patterns
MVC
Soft Skills
Excellent oral and written communication.
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- Experience with HTML, tableless layout design, and standards-compliant markup
- Experience with OOP PHP (3+ years)
- Experience with site optimization
- Experiences with theme integration and customization
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- Understanding of the MVC design pattern
- Proficient in authoring, editing, and presenting technical documents
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- Excellent written and verbal communication skills
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Secondary Skills :
- In-depth knowledge of PCI compliance and other e-commerce industry topics
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Desired Candidate Profile
- 2+ years of work experience in consumer-facing high traffic (millions of concurrent users) mobile applications with a desire to work in growing fast-paced startups.
- Worked on applications from scratch. Well-versed with building apps for various screen densities and sizes.
- Up to date on upcoming trends in android and its ecosystem with respect to design, architecture, etc.
- Experience in optimizing all important parameters like network utilization, application size, and battery.
- Experience with kotlin, coroutines, dagger, retrofit, Rx-android, and android architecture components, etc.
- Should have used mock frameworks, modular code design, and popular design patterns.
Roles and Responsibilities
- Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
- Experience with SAAS platforms for mobile development like Analytics, Push Notifications, Cloud Storage, Ad Networks, etc.
- Hands-on experience with Android's debugging, unit-testing, memory, and performance optimization tools.
- Experienced in databases like SQLite, ROOM DB.
- Experience in using Device hardware integrations like GPS, Camera, etc.
- Experience with performance and memory tuning with tools.
- Knowledge of engineering practices like CI-CD.
- Strong communication and team collaboration skills.
- Experience in iterative development methodologies like Agile.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
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- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
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What you need to have:
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