Business Analyst

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

We are looking "SAP B1 Consultant" for Reputed Client @ Coimbatore Permanent Role.

Experience: 3 - 4 Yrs

• Developing SAP B1 Add ons and writing comples SQL & HANA queries

• Designing , development and maintaining bug free addons of SAP B1 - SQL & HANA

• Excellent comnunication

• Colabaration with internal team on design, develop and maintain.

Requirements & skills:

• Experience in SDK (Software Development Kit), SQL server, HANA, Crystal Reports, Microsoft .NET. 

• 3- 5 years of development experience IN SAP B1 - SQL & HANA

• Good in functional aspects and business concepts of SAP B1 modules. 

• Streamline issue resolution process and resolve issues with minimal time based on priority.

• Above all responsible for ensuring all the deliverables allocated are done within strict deadlines.

• Any degree in engineering or computer science

5 to 10 years of software development & coding experience

Experience with Infrastructure as Code development (Automation, CICD) AWS CloudFormation, AWS CodeBuild, CodeDeploy are a must have. 

Experience troubleshooting AWS policy or permissions related errors during resource deployments \

Programming experience; preferred Python, PowerShell, bash development experience \

Have Experience with application build automation tools like Apache Maven, Jenkins, Concourse, and Git supporting continuous integration / continuous deployment capabilities (CI/CD) à GitHub and GitHub actions for deployments are must-have skills (Maven, Jenkins, etc. are nice to have)

Have configuration management experience (Chef, Puppet, or Ansible)

Worked in a Development Shop or have SDLC hands on Experience

Familiar with how to write software, test plans, automate and release using modern development methods

AWS certified at an appropriate level

• Build reports/dashboards in accordance to the user requirement and test/deliver as per the project plan.
• Provide estimates and contribute to defining timelines and project plans
• Support requirements gathering of the end-to-end solution development for SAP BW/4/HANA report development.
• Provide business expertise and best practice advise for Analysis for Office (AFO) tool
• Provide subject matter advice in the development of BW/4HANA Deliverables.​
• Assist project team with draft of functional specifications for Standard SAP BW/4HANA data models and views.​
• Support technical configurations, and build of the application, source management, change management and/or technical delivery components.​
• Work with project management to document and communicate risks and issues.  
• Read data from multiple data sources and transform, enrich, and aggregate data for an efficient presentation in an enterprise environment
• Work with onshore, offshore and 3rd party development teams to ensure coding, testing, debugging, and implementation activities are completed as required
• Ensure alignment to Sun Life SDLC and internal standards and compliance
• Transition projects and enhancements to Operations
• Support our operational team as needed with problem analysis, resolution, escalation, and reporting
• Collaborate closely with our internal teams (e.g. data architects, designers, business to business, business intelligence/reporting, server management, etc.) to deliver solutions for business needs.

An analytics, software development and product focused company with a focus to create value for the various sectors of the Society. We try to use technology as a innovation for various problems people face and hence resulting in the upliftment of the people.

What we are looking

We are searching for an organized, ambitious .NET developer to generate software using .NET's infrastructure. The .NET developer's duties include sourcing project requirements, deciding on the most appropriate software solutions, and ensuring that developments are error-free. You should also ensure that the final products are well-presented and engaging.

Main characteristics of who we’re looking to hire in our company:  Ability to complete projects, follow through, respect deadlines and come up with creative solutions.  Willingness to learn and advance in his/her career and become a useful member of our team. Communicative, people person, team player, intelligent, curious and hard-workin.

Principal Responsibilities: 

• Develop dynamic SPAs (single page applications).
• Test and deploy applications and systems.
• Hands on and implements complex AngularJS applications, directives, controllers, services.
• Deep functional knowledge or with Web Services (REST, SOAP, etc) is needed to be successful in this position.
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc

Education Requirements:

• Graduated or pursuing BSc/BA in Computer Science, Engineering or a related field.

Training, Skills, Knowledge & Experience

• 3-5 years work experience as a developer.
• Development experience using Microsoft Asp.NET C#.
• Core web fundamentals: HTML5, CSS and JavaScript.
• Working knowledge of databases and database structure.
• Working experience on ASP.NET Web API.
• Working experience with source control Git.
• Solid understanding of Responsive Web Design and framework.
• Excellent troubleshooting and communication skills.
• Familiar with scrum methodology

• You have a Bachelor's degree in computer science or equivalent
• You have at least 7 years of DevOps experience.
• You have deep understanding of AWS and cloud architectures/services.
• You have expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
• You have experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
• You have experience enabling CI/CD pipelines using tools such as Jenkins, AWS Code Pipeline, Gitlab, or others.
• You bring a deep understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
• You have a track record of delivering successful solutions and collaborating with others.
• You take security into account when building new systems.

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams