
ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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You will:
- Plan, create, and publish engaging content across Instagram, Facebook, YouTube, LinkedIn, and Twitter (X)
- Manage daily social media activities including posts, stories, reels, comments, and DMs
- Develop and execute monthly content calendars aligned with marketing goals
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- Handle paid social media campaigns with a basic understanding of Meta Ads
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You have:
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- Strong understanding of social media platforms (Instagram, Facebook, YouTube, LinkedIn, Twitter/X), their algorithms, and best practices
- Good copywriting skills with strong attention to detail
- Basic knowledge of Meta Ads Manager and campaign objectives
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We Are:
Software development and consulting firm; Subsidiary of Choice International Limited which is a multi-diversified business enterprise; established in India in March 1993. The group operates from its head office in Mumbai and has zonal offices across the country and has several business verticals like Investment Banking, Broking, Hospitality, E-commerce, the Energy sector etc.
We are fast emerging in the field of innovation to help accelerate the digital transformation journey by providing credible web solutions to foster business growth. We assist in business by offering Cloud, Mobile & IT solutions that foster efficiency, growth, and ROI. We keep in mind the goals of the organization while simultaneously enhancing efficiency. Our dynamic team comprises Web Software Developers, Cloud Architects, Technical Consultants, Data Administrators, IT Security experts, DevOps Professionals & Digital Marketing.
You & We:
Together, we will strengthen the brand’s presence across social media platforms while driving higher engagement, reach, and audience growth. We will create meaningful content and campaigns that align with business and marketing objectives, using insights and performance data to continuously refine and improve outcomes. Through consistent messaging and creative storytelling, we will build an authentic and recognizable digital brand voice.
Basic Requirement :
node.js
•Writing web services REST and GraphQL using node.js frameworks such as express and node SDKs
•Develop low-latency, high-availability, and high-performance applications using node.js framework
•Develop using microservices architecture style and asynchronous using loopback
•Implementation of security such as web service authentication and data storage (such as database, key-value stores, and object storage) in the application
•No other fuss only code
Required Technical Expertise
•Strong proficiency in node.js, and AWS Lambda.
•Experience in PostgreSQL, MongoDB, Amazon SQS, Kafka, Amazon SNS, Dynamodb, and Firebase
•Experience in using node.js frameworks (such as express, StrongLoop)
•Experience in asynchronous programming and use of libraries in node.js
•User authentication and authorization in a microservices architecture
•Integration of multiple data sources and databases into the application
•Understanding of microservices and scalable architecture
•Experience in creating database schemas (SQL & NoSQL) for the applications

Location - Bangalore
Roles and responsibilities :
- Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with hiring managers.
- Perform pre-screening calls and interviews to analyze applicants' abilities and fit the company culture.
- Screen resumes and talks to candidates at the top of the funnel, keep candidates engaged in the process and ensure that hiring timelines are met
- Coordinate and see through the entire recruitment process; Manage the pipeline of candidates from outreach through closing
- Act as a true partner to hiring managers on recruiting and sourcing strategies that help us hire the best talent
- Assist with weekly, monthly Recruitments Dashboards to assess TATs, SLAs, Recruitment Performance
- Ensure key targets are met like on time delivery, Cost per Hire, Replacement cost etc.
What you will do:
- Leading the dev team for Floor.bz (virtual Event SAAS Platform Team)
- Planning, estimation, database designing, wireframing, layout designing of assigned project and other ongoing projects in team with Product Manager
- Handling coding works or major/ complex parts of assigned projects and providing coding help and supervision to team members
- Maintaining and auditing code/ design quality as per set guidelines and standards in assigned projects
- Testing of completed tasks in ongoing projects in team before sending updates to reporting authority/client
- Removing the technical impediments
- Focusing the team to ensure an on-time delivery of the agreed task
- Reporting progress to the Product Manager
- Facilitating code/ design reuse
- Training and mentoring of team members
- Maintaining skill set matrix of the team
Desired Candidate Profile
What you need to have:- 3+ Years development skills in UI /UX Frontend / Backend Knowledge
- Expertise in JS/ React Js/ Api’s
- Excellent programming and logical skills
- Knowledge on Angular Js/ Vue Js
- Excellent knowledge of HTML5, CSS3, PHP, MySQL
- Excellent knowledge of Javascript, Jquery
- Excellent knowledge of OOP programming style and Event Driven Architecture
- Knowledge of version control systems like GIT is also required
- Experience in building sites to function cross-platform and cross-browser
- Exposure of managing a team of at least 2-4 software developers
- In-depth understanding of the entire web development process (design, development and deployment)
- Willingness to build career in SAAS/ Video Tech Domain
Responsibilities Include
The ideal candidate should be both creative and detail-oriented, has proven mobile game design experience, and is comfortable working with stakeholders ranging all the way from product and marketing teams to the engineering team. The work environment is fast-paced and results driven.
Roles and Responsibilities
Own the entire design of new features existing games or new games and take full responsibility for coordinating with various stakeholders until go live
Generate new and innovative feature ideas, enhancements to the existing products and collate
requests from both internal and external requestors
Create innovative user experience design including usability and interaction design flow for features
Create functional and design documents, business cases, user experience flow and wireframes, conduct reviews with requestor groups and development teams and be the main contact for the specifications/design during the game development and implementation phases.
Interact with all relevant stakeholders to drive timely, seamless and successful rollouts/launches.
Define, track and improve key product metrics and monitor those metrics.
Skills and Experience Desired
Have a passion for games
Minimum 5+ years of Game Design experience in mobile and ideally designing free to play games within-app purchases
Experience in designing games for Android and iOS is a must
Strong analytical, organizational and creative skills
Exceptional levels of attention to detail
Must be proficient in Excel, Formulas, and able to provide visual designs with mock-ups in any tool ofyour choice.
Experience with live game events/sales design and content calendar planning
Strong analytical abilities and able to synthesize game systems and mechanics to improve game
features and systems
Understanding the specifics of social and mobile games
Knowledge of the market and the main trends of social and mobile games
Knowledge and experience with the main game metrics
Ability to create a high-quality, addictive online and social game feature-sets
Experience with multiple aspects of game design discipline: concept, game progression, combat,
interface, monetization, and retention
Experience in designing games and monetization models for F2P games.
Thorough understanding of mobile gaming ecosystems.
Knowledge of designing traditional card, board and dice game is a plus.
Proven ability to create detailed game design documents.
Understanding of social networks and social gaming markets is a plus.
Ability to work in a fast-paced cross-functional team environment is a must.
A very hands-on and keen eye for detail, with the ability to present business and technical issues,
ideas, and recommendations clearly in verbal, written and presentation formats.
Positive, pro-active attitude with a will to deliver quickly, adhering to tight deadlines.
Location: Bangalore
Key Account Manager Job Description
JOB DESCRIPTION (JD)
The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:
- Unconditional compliance of the following policies:
- Company Inner Regulations and Information Security Protocol (ISP).
- Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
- Guidelines to systems and documentation.
Detailed description of specific responsibilities:
- B2B lead generation.
- Arranging meetings and demos of our offerings to potential clients.
- Deal closure.
- Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
- Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
- Handle customer queries and solve their problems.
- Onboard new distributors on panel and handle business through them. Also handle existing distributors.
- Manage all legal paper work related to sales and subscription of our products and services.
- Collection of payments from all the clients and distributors handled.
Digit88 is looking for an enthusiastic, self-motivated, hands-on Java/J2EE platform engineer to join the
back-end platform engineering team for our partner. Experience with a fast-paced India/US product
start-up or a product engineering services company in a developer role, building a high-performance
real-time system is mandatory. Applicants having experience in developing and maintaining large scale
messaging platforms are preferred. Applicants must have a passion for engineering with accuracy and
efficiency, be highly motivated and organized, able to work as part of a team, and also possess the ability
to work independently with minimal supervision.
To be successful in this role, you should possess
● Bachelor's degree in Computer Science or a related field with 7-9 years hands-on experience with
Java based open source tech stack
● Expertise in Core Java, Data Structures, J2EE with proven expertise in Spring MVC, Spring boot,
Microservices architecture, Web Services (Rest) in distributed systems
● Practical experience with MySQLand/or NoSQL databases like Couchbase, DynamoDB,
Cassandra
● Practical experience with Caching frameworks Memcached/Redis, Message Queues (JMS,
RabbitMQ)
● Practical hands-on experience in JavaScript and NodeJS
● Experience in building high performance, high availability REST APIs and REST clients
● Expertise with log file analysis using one or more of ELK, Splunk, Kibana
● Prior experience with CI/CD, Container architecture - Docker/Jenkins and build scripts Maven/Ant
● Experience with Kubernetes
● Prior experience in transformation to cloud platforms is preferred
● Experience with Kafka is a definite plus
● Experience with building analytics pipeline and analytics DB is a plus
● Strong practical experience in applying design patterns, multithreading concepts to solve complex
problems, strong problem solving skills
You are someone who would easily be able to
● Study and learn the latest in AI/NLP/Chatbots domain and the messaging platform
● Work closely with the US and India engineering teams to help build the Java/Spring based backend
and REST APIs.
● Closely collaborate with the principal engineer in the India engineering team in technical excellence
and ownership of critical modules; own the development of new modules and features
● Troubleshoot live production server issues; assume leadership responsibilities in the production
issue resolution lifecycle
● Handle client coordination and be able to work as a part of a team, be able to contribute
independently and drive the team to exceptional contributions with minimal team supervision
● Perform Unit Testing and Integration testing in a Continuous Deployment scenario
● Follow Agile methodology, JIRA for work planning, issue management/tracking
Education Qualification - BE , B-Tech _ computer science / BCA
Experience - 1 -2 years
Responsiblity -
Genrate leads thru Telecalling
Digital Marketing ( Daily Postings )
Field sales ( if required )








