ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)
Our Accreditations -
- 25 years of industry presence
- Salesforce Partner
- ISO 27001:2019 certified
- Great Place to Work certified
- HIPAA Compliant
- SOC2 Compliant
- NASSCOM Member
Our EVP (Employee Value proposition)
- We are a Great place to work certified company.
- 30 Earned Leaves during calendar Year
- Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
- Performance bonus & Loyalty Bonus Benefits
- 5 Days working
- Rewards and Recognition programs
- Standard Salary as per market norms
- Equal career opportunities, No discrimination
- Magnificent & Dynamic Culture
- Festival celebrations & fun events
Explore more : https://techwize.com/, https://mangalaminfotech.com/
Position: Salesforce Developer
Job location: Ahmedabad
Experience: 2+ years
Job Description
Salesforce Developer
Job Summary:
We are seeking a skilled Salesforce Developer with 3+ years of experience to join our dynamic team. The ideal candidate will have hands-on experience in designing, developing, and deploying Salesforce solutions. You will work closely with business stakeholders, administrators, and other developers to build scalable applications and enhance our Salesforce ecosystem.
Required Skills & Qualifications:
- Considerable of experience in Salesforce development.
- Strong expertise in Apex, LWC, Aura Components, Visualforce, SOQL, and SOSL.
- Experience in Salesforce administration, configuration, and customization.
- Knowledge of asynchronous Apex (Batch, Queueable, Future methods, Scheduled jobs).
- Strong problem-solving, analytical, and communication skills.
Why Join Us?
- Work on cutting-edge Salesforce projects with a talented team.
- Opportunity for growth, training, and certifications.
- Flexible work environment with a focus on innovation and collaboration.
Key Responsibilities:
- Design, develop, test, and deploy customized Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Triggers, and Flows.
- Integrate Salesforce with external systems using REST/SOAP APIs.
- Collaborate with business teams to gather and analyze requirements, translating them into technical solutions.
- Optimize existing Salesforce configurations, workflows, and automation processes for efficiency and scalability.
- Implement best practices in Salesforce development, including governor limits, security, and performance optimization.
Job time : 10:00 AM to 7:00 PM IST
Minimum Qualifications
B.E/B.Tech IT/Comp.
Preferred Qualifications
B.E/B.Tech IT/Comp.
Position: Chartered Accountant
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
Key Requirements:
- Chartered Accountant (CA) qualification completed (0 to 3 years of post-qualification experience).
- Strong understanding of accounting principles, taxation laws, and financial regulations.
- Proficiency in accounting software (Tally, QuickBooks, SAP, etc.) and MS Excel.
- Excellent attention to detail and ability to work with accuracy.
- Good analytical and problem-solving skills.
- Strong communication skills and ability to work collaboratively with teams.
- Ability to meet deadlines and work under pressure.
PHP
Laravel
CodeIgniter
Javascript- Should have knowledge in Core PHP and object-oriented programming.
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- Responsible for Developing High-Quality Web Applications, Admin dashboards and PHP Scripts, APIs.
- Should be able to Develop, record and maintain cutting edge web-based php applications on portal plus permiium service platforms
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- Strong knowledge to Interact with SQL databases.
- Must be Creative problem-solving skills with a focus on delivering business value quickly
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- Understanding of object-oriented PHP programming, Jquery and Javascript
- Should have good communication skills
PHPLaravelCodeIgniter
HTML/CSSWe are looking for Laravel Developer ( Immediate Joiner - 0 to 7 days )
Requirements -
- Must have 2 years to 3 years of Experience in Laravel, PHP, core PHP & Codeigniter
- Code quality codes
- Must have skills on - Laravel, PHP, Core PHP, Codeignitor, Javascript, HTML, CSS, Mysql
Responsibility-
- Completion day to day tasks
- Will be working on live projects
Python
MongoDB● The candidate will be responsible for a broad array of individual services, including
Architect and lead team for implementing a set of cloud-based services that will
power Zopper Assure and Zopper Finance.
● Providing technical expertise for every phase of the project lifecycle from concept
development to solution design, implementation, optimization and support.
● Prior experience in development of e-commerce systems or any other high scale
web/mobile backends is required.
● Expertise in any one programming knowledge preferably in Python.
● Prototype and present various alternative solutions for complex business problems to
Senior Management
● Prepares the technical design of the more complex technology components within the
module
● Assists the architect in articulating the pros and cons of using a certain technology
stack or component or design pattern versus another to the project team and drives
selection of technologies, designs to come up with the optimal architecture.
● Drives the performance tuning, re-design and refactoring for a module
● Contributes to designing and implementing the build, release process as well as system
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● Candidate should hold 8+ Yrs of experience
● Should have 3+ years of experience in team handling
● Should be a Btech/MTech
- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
Roles and Responsibilities
Generation of business from Direct Accounts and achieving sales targets, specialized in IT sectors
Identifying new sales leads targeting international market
Knowledge of end to end life cycle of Recruitment, RPO, Managed Service ( MSP) and Staffing solutions
Researching organizations and individuals online (especially on social media) to identify new leads
Planning and overseeing new marketing initiatives
Strong networking in handling international market ( Europe, North America, APAC, UAE)
Mapping the prospect clients in IT industry and generate the leads
Going and meeting F2F with the HR and generate RPO & MSP business deals
Must be well versed with email marketing, lead generation, demand forecasting, market research, social media selling, sales enablement, sales funnel building, cold calling, LinkedIn reach out
Must have knowledge of the basis lead generation tools and processes
Have an insatiable thirst to be successful, drive to be the best, and motivation to make it all happen
Desired Candidate Profile
-Minimum 4+years of experience in selling staffing solution to international market
-Must have solid existing customers network and willingness to find new customers quickly.
-Must have very positive and result oriented attitude
-Must have ability to meet given targets
Remote
basic pay + Commission (On extra hours)
Job type : Part time /Full time
HTML/CSSWhat We Are Looking For:
-
Experience level: 1+ years
-
Expertise: Photoshop, Figma (or other wireframing tools)
-
Must-haves: Strong Communication Skills, Structured thinking, Well organized.
UX Designer Responsibilities:
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Be responsible for overarching design & create world-class user experience & design language for Scenes - web application & mobile apps.
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Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
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Develop a deep understanding of our customer problems to create elegant and engaging solutions. Achieve this by exploratory research and usability tests.
-
Present and negotiate your designs to the product team with an open mind.
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Work seamlessly with the marketing team to maintain product branding and visual design.
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Amazon’s Worldwide Consumer Engagement organization brings customers to visit amazon websites, engage them on site and help them purchase from Amazon’s retail sites. This is achieved through highly personalized messages delivered via all available large scale communication channels—both free and paid and offering engaging experience on website. The organization builds, operates, and improves the technology systems that power all marketing channels, and manages prioritization and marketing spend decisions. Consumer Marketing consists of a series of single-threaded technology and business teams, each of which owns the entirety of a channel of communication or customer segment: natural and paid search (i.e. SEO and SEM), affiliate marketing (Associates), display advertising, email, browser integration, and mobile marketing, retail customer experience technology teams.
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- Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
- Work with business leaders and product managers to define product requirements.
- Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
- Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
- Build and maintain world-class customer experience and operational excellence for your deliverables
- Hire, manage, mentor and grow a high performance team of Software Engineers
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- Bachelors/Masters degree in Computer Science or related field
- 10+ years professional experience in software development management
- Proficiency in, at least, one modern programming language such as Java, Scala, C#, C++ etc
- Ability to solve complex technical problems and design robust, scalable solutions
- Ability to think critically and actively contribute to strategic choices.
- 3+ years experience in managing development teams working on multiple simultaneous projects.
- 3+ years experience in managing large scale software development teams following Agile development processes.
- Strong skills in project planning & execution, problem solving. Ability to take a project from initial scoping requirements through actual launch and support of the project
- Proven leadership and teamwork skills
- Excellent verbal and written communication skills in both technical and non-technical discussions.
Preferred Qualifications:
- Deep, hands-on technical expertise in high scale, service-oriented architectures
- Exposure to Elastic Map Reduce and Machine Learning programs.
- Ability to handle multiple competing priorities in a fast-paced environment
- Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations
- Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions
- Proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies, and use this knowledge to deliver high quality, accurate software deliverables
- Strong business and technical vision
- Good understanding of web services
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon