
ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video


Similar jobs
About Infinx
A unique player in the U.S. revenue cycle market, Infinx combines the best of AI software with qualified domain experts in human intelligence (HI)to deliver a robust, end-to-end solution to our customers. Established in 2011, Infinx has grown rapidly to serve more than 100 customers, including some of the largest hospitals, radiology and imaging centers, and diagnostic labs in the United States. Our offices in Mumbai and Bangalore build the products that serve these customers.
Roles & Responsibilities
Who are we looking for?
We are looking for a technical product manager who can get to the heart of a problem quickly and solve it. If you love to work in a start-up-like and high-performance environment, drive great things, and be great in the process; if you love the amalgamation of Analytics, Machine Learning, and Technology to build world-class software products and solutions; Infinx is the place for you.
As an integral member of the Product team at Infinx, you will be bestowed with the responsibility to ensure product line success. In this role, you will work with the Product Team to shape the direction of Infinx’s Revenue Cycle and Patient Access products that establishes us as a SaaS leader in a highly competitive and rapidly changing healthcare market. Apply your expertise to build products for healthcare providers so that they focus more time on doing what they do best: provide patient care.
How will you lead?
- Liaise with the Product Leadership to prioritize initiatives for scrum teams; define outcomes for sprints and releases
- Work closely with the product engineering team to drive product requirements and ensure the timely release of products and solutions, managing the complete life cycle of products/modules you are responsible for
- Build, groom, and prioritize the backlog based on KPI/data-driven decision-making; value data over opinions
- Drive product releases against committed features and functionalities through feature prioritization and trade-off decision-making with product engineering
- Act like an owner for the success of your product and ensure that product decisions are based on strong logical rigor and in-depth analysis
- Monitor industry trends and evangelize new offerings and solutions with the leadership team; combine tactical roadmaps and requirements with strategic goals
- Collaborate cross-functionally with developers, account leads, operations, and customer success to coordinate releases and deliver high market-acceptance products
What’s our ideal candidate?
- A self-starter who thinks creatively and laterally to create a product that is central to the success of the business
- 3-5 years of product management experience; development experience is a plus
- Familiar with the agile development framework and SDLC; experience with JIRA or other development tracking tools is a plus
- Experience in Analytics and Data-driven decision-making and tools is highly desirable
- Basic exposure to key technologies/products like SQL, Python, AWS, etc. is desirable
- Experience with SaaS/ PaaS products, ETL technologies or data warehouses is a plus
- Exposure to US Healthcare/ Health IT environment is a plus
- Work experience in a startup would be a plus
- Ability to work across geographies and time zones
- Creative, resourceful, detail-oriented, highly organized, and hands-on Strong problem-solving and analytical skills
- Comfortable with a fast-paced, always-on, highly ambiguous environment
Job Title - Business Development Executive (Online Bidder) – Fresher
Company Name- Junipero it solutions Pvt Ltd
Location- Gurugram
Job Type- Full-Time
About Job-
We are looking for a Business Development Executive (Online Bidder) who is enthusiastic, proactive, and eager to build a career in online bidding and client acquisition. This role is ideal for freshers who want to gain hands-on experience in international sales, lead generation, and proposal management through online platforms.
Key Responsibilities
- Identify and bid on projects through online platforms such as Upwork, Freelancer, Fiverr, Guru, etc.
- Understand client requirements and prepare clear, well-structured proposals.
- Communicate with international clients via chat, email, and calls.
- Maintain and update client and lead databases.
- Coordinate with technical and design teams to ensure accurate project understanding.
- Follow up with potential clients to convert leads into business opportunities.
- Stay updated with market trends and competitor activities.
- Ensure timely responses to client queries.
Required Skills & Qualifications
- Graduation in any stream (MBA/Marketing preferred but not mandatory).
- Good English communication skills (written and verbal).
- Basic understanding of IT services, web development, mobile apps, or digital marketing (preferred).
- Familiarity with online bidding portals is a plus.
- Strong negotiation and interpersonal skills.
- Ability to work independently and meet targets.
- Willingness to learn and adapt.
Semi-Qualified Company Secretary
Position: Semi-Qualified Company Secretary (CS)
Location: 50, 12th Main Rd, 4th T Block East, KV Layout, Jayanagar, Bengaluru, Karnataka 560011
Website: https://www.chhotacfo.com/
Employment Type: Full-time / Internship / Articleship
About the Role
We are looking for passionate and detail-oriented Semi-Qualified Company Secretary professionals to join our Compliance & Secretarial team. This role is ideal for candidates pursuing their CS course who wish to gain hands-on exposure to company law, compliance, and corporate governance.
Key Responsibilities
- Assist in company law compliances under the Companies Act, 2013.
- Draft and file ROC forms (MGT, AOC, PAS, DIR, SH, etc.).
- Prepare Board and General Meeting notices, agendas, and minutes.
- Support in annual filings, maintenance of statutory registers, and secretarial records.
- Assist in incorporation of companies, LLPs, and other entities.
- Handle share allotments, transfers, and related compliance.
- Assist in preparation of Board Reports and Annual Returns.
- Research and ensure compliance with SEBI, FEMA, RBI, and other corporate laws (as applicable).
- Liaise with clients, regulators, and stakeholders for documentation and compliance.
- Support the senior CS/compliance team in advisory, due diligence, and corporate governance.
Job Summary:
We are looking for an experienced ETL Tester with 5 to 7 years of experience and expertise
in the banking domain. The candidate will be responsible for testing ETL processes,
ensuring data quality, and validating data flows in large-scale projects.
Key Responsibilities:
Design and execute ETL test cases, ensuring data integrity and accuracy.
Perform data validation using complex SQL queries.
Collaborate with business analysts to define testing requirements.
Track defects and work with developers to resolve issues.
Conduct performance testing for ETL processes.
Banking Domain Knowledge: Strong understanding of banking processes such as
payments, loans, credit, accounts, and regulatory reporting.
Required Skills:
5-7 years of ETL testing experience.
Strong SQL skills and experience with ETL tools (Informatica, SSIS, etc.).
Knowledge of banking domain processes.
Experience with test management tools (JIRA, HP ALM).
Familiarity with Agile methodologies.
Location – Hyderabad
Job Description: PHP Developer (Laravel/Symfony)
Location: Bengaluru – Kalyani Neptune, Bannerghatta Road
Work Mode: Work from Office (Full-time)
Experience Required: 3+ years
Joining: Immediate Joiners Preferred
About the Role
We are looking for an experienced PHP Developer with hands-on expertise in Laravel or Symfony (preferably Symfony), who can contribute to full-cycle project development. You will be responsible for building robust backend solutions and integrating with multiple services while following best practices of object-oriented design and RESTful architectures.
Key Responsibilities:
- Develop, enhance, and maintain web applications using PHP frameworks (Laravel/Symfony)
- Collaborate with product managers and business analysts to understand requirements
- Create scalable backend services and RESTful APIs using MVC architecture
- Implement and maintain microservice-based architecture
- Integrate third-party APIs, libraries, and services
- Work with relational databases like MySQL/PostgreSQL using ORM tools such as Doctrine or Eloquent
- Participate in code reviews, unit testing, and overall software development lifecycle
- Troubleshoot production issues and provide long-term solutions
Required Skills:
- Strong programming knowledge in PHP with at least 2 years of experience
- Hands-on experience in Symfony or Laravel (Symfony preferred)
- Solid understanding of OOP and MVC design pattern
- Strong experience in creating and consuming REST APIs
- Experience working in service-based architectures or microservices
- Familiarity with Doctrine or Eloquent ORM
- Proficiency in MySQL/PostgreSQL
Good to Have:
- Knowledge of cloud platforms like AWS, GCP, or Azure
- Familiarity with cloud services such as Lambda, S3, and RDS
- Understanding of CI/CD pipelines and containerization (Docker/Kubernetes)
technical solutions implementation, architecture design, evaluation
and investigation in a cloud environment (specifically AWS and/or
Azure), preferably with IoT products.
● Working with smaller startups or mid-sized companies
Experience in one of following programming languages:
Python/Node.js
● Python and restful API frameworks. Experience of
working/integrating with cloud services providers like AWS
(preferred) / Azure / GCP
● Good understanding of HTML, CSS, Javascript & jQuery. Hands
on experience with React.js/React.native Experience in REST APIs,
SSO.
● Experience with server-side programming in a high volume
large system / application environment including the availability,
scalability, resiliency, and performance design patterns
● Management of hosting environment, including database
administration (preferably relational databases MySQL, Postgres etc.)
● Familiarity with software configuration management tools,
defect tracking tools, peer review tools and source control systems
(like git). Create and maintain good quality software documentation.
● Experience & willingness to work with overseas (e.g. USA)
customers and product management teams
● Experience building, leading, managing and mentoring highperformance engineering teams of 3-10 engineers
● Good verbal & written communication skills in English
Exp : 3 – 7 years
Salary : up to 25 LPA
Location : Bangalore
Notice : Only Dec Joiners
|
Language |
Development |
Java 8 and above |
Must |
|
|
Scripting |
Development |
Typescript |
Must |
Or similar experience |
|
Frontend Framework |
Development |
Angular |
Must |
|
|
ORM |
Development |
Spring JPA or Hibernate |
Must |
Allows NoSQL and SQL |
|
SQL DB |
Runtime |
Oracle, PostgreSQL |
Must |
Postgres preferably for deployments |
|
Event Storage |
Runtime |
Kafka/ActiveMq/RabitMQ |
Must |
Or activeMQ / IBM MQ |
|
Unit testing |
Runtime |
Junit or Jupiter |
Must |
Or any other testing framework |
|
Cloud |
Deployment |
Openshift on AWS or Azure |
Must |
Or similar experience |
Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications?
Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.
A few words about us:
India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children!
What Would You Do During Your Internship
- Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
- Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
- Manage and facilitate social media communities by responding to social media posts and direct messages
- Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
- Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s).
- Writing and creating (video) content in English and Hindi.
What Do You Need To Succeed
- You live and breathe social media
- You are a fluent English speaker and possess outstanding copywriting skills
- You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
- You take initiative and are consistently proactive
- You have a creative mind, and you are a good organizer.
- You are highly organized and detailed-oriented
- You are a team player and able to work independently.
- You are a positive person, eager to learn and grow
- It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
- You are available 10 hours a week, and can respond to the deliverables assigned to you proactively
- You are interested in working in an internationally oriented environment
What Would You Get
- Access to India’s fastest-growing Fin-tech network
- Lots of room for personal and professional development
- A tall stipend of Rs. 4500/ pm
- An international team and lots of banter!
- Experience, and an opportunity to grow within and outside our company
- Development and maintenance of Continuous Integration System on JENKINS.
- Build management for the planned major/minor releases
- Release process management and maintenance
- Enhancement and development of build/release system features.
Required Qualifications:
- 2 - 3 years relevant work experience in Jenkins / Scripting / C / Linux
- Expertise in scripting languages like a shell, python, etc
- Work experience in handling Make/CMake build systems
- Expertise in GIT source revision control
- Experience with Yocto build systems and recipes









