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Roles and
Responsibilities
Seeking AWS Cloud Engineer /Data Warehouse Developer for our Data CoE team to
help us in configure and develop new AWS environments for our Enterprise Data Lake,
migrate the on-premise traditional workloads to cloud. Must have a sound
understanding of BI best practices, relational structures, dimensional data modelling,
structured query language (SQL) skills, data warehouse and reporting techniques.
Extensive experience in providing AWS Cloud solutions to various business
use cases.
Creating star schema data models, performing ETLs and validating results with
business representatives
Supporting implemented BI solutions by: monitoring and tuning queries and
data loads, addressing user questions concerning data integrity, monitoring
performance and communicating functional and technical issues.
Job Description: -
This position is responsible for the successful delivery of business intelligence
information to the entire organization and is experienced in BI development and
implementations, data architecture and data warehousing.
Requisite Qualification
Essential
-
AWS Certified Database Specialty or -
AWS Certified Data Analytics
Preferred
Any other Data Engineer Certification
Requisite Experience
Essential 4 -7 yrs of experience
Preferred 2+ yrs of experience in ETL & data pipelines
Skills Required
Special Skills Required
AWS: S3, DMS, Redshift, EC2, VPC, Lambda, Delta Lake, CloudWatch etc.
Bigdata: Databricks, Spark, Glue and Athena
Expertise in Lake Formation, Python programming, Spark, Shell scripting
Minimum Bachelor’s degree with 5+ years of experience in designing, building,
and maintaining AWS data components
3+ years of experience in data component configuration, related roles and
access setup
Expertise in Python programming
Knowledge in all aspects of DevOps (source control, continuous integration,
deployments, etc.)
Comfortable working with DevOps: Jenkins, Bitbucket, CI/CD
Hands on ETL development experience, preferably using or SSIS
SQL Server experience required
Strong analytical skills to solve and model complex business requirements
Sound understanding of BI Best Practices/Methodologies, relational structures,
dimensional data modelling, structured query language (SQL) skills, data
warehouse and reporting techniques
Preferred Skills
Required
Experience working in the SCRUM Environment.
Experience in Administration (Windows/Unix/Network/
plus.
Experience in SQL Server, SSIS, SSAS, SSRS
Comfortable with creating data models and visualization using Power BI
Hands on experience in relational and multi-dimensional data modelling,
including multiple source systems from databases and flat files, and the use of
standard data modelling tools
Ability to collaborate on a team with infrastructure, BI report development and
business analyst resources, and clearly communicate solutions to both
technical and non-technical team members
We are looking for a Sr. Executive - Media Ops for one of the World's largest Media Investment Companies in India.
Role - Sr. Executive (Media Ops)
Experience - 2 to 6 years
Locations - Mumbai, Bangalore & Gurgaon
Overview of job :-
Our Client is the worlds largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
We are currently looking for an Senior Executive Media Operations.
The role will include internationalization and cross regional export of the centralized digital service and buying model. The Ad Operations team makes sure that each one of the thousands of digital ads we run every day is tagged to pass the right information back so that we know which ads drive results, Be the first to know when big technology players like Google and Amazon change their product roadmaps and advise clients on how to get the most out of their technology budgets.
Responsibilities of the role:
- Translate Media plan into Prisma line items, oversee campaign setups, trafficking, perform QA
- Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations
- Generate campaign reports, guide team through training sessions for daily activities
- Debug and troubleshoot issues with campaign delivery and performance.
- Identify process inefficiencies and ways to improve operations workflow.
- Help the manager to enhance the process which can ensure high quality, delivery in SLA, and assist in teams training and development. - Assist the internal teams in understanding aspects of campaign and other technical aspects- tag, floodlights and page troubleshooting
- Help execution team with campaign setups whenever required
- Provide the data point and help managers to smoothly run day-to-day operations
What you will need:
- Bachelor Degreein any subject/ B.Tech preferred.
- Excellence in MS Excel
- 2 - 6 years of experience in Ad Operations, well versed with digital landscape
- Experience in aquantitative field, including: a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform
- Creative problem solver, self- motivated and driven. Quick learner and willing to try new tools/software for reporting, Trafficking & analysis
- Ideal candidate will have hands on experience working withGoogle Campaign Manager, Sizmek
- Experience with Salesforce/Prismapreferred.

Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.
ALOPEC technologies is looking for a highly motivated and results-driven customer sales executive to join our growing team. As a customer sales executive, you will be responsible for building and maintaining relationships with our clients and promoting our cutting-edge information technology and services. The ideal candidate must have excellent communication and interpersonal skills, a strong work ethic, and a passion for technology and sales. If you are a result-oriented individual who is looking for a challenging and dynamic work environment, we encourage you to apply.
Responsibilities
- Build and maintain strong relationships with our clients and understand their unique business needs.
- Identify new business opportunities and develop strategies to increase sales and revenue.
- Communicate with clients to understand their requirements and present our solutions to them.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services.
- Meet and exceed sales targets and contribute to the overall growth of the company.
- Stay up-to-date with industry trends and new developments in technology and services.
- Create and maintain accurate records of sales, customer interactions, and market trends.
- At least 2 years of experience in sales, preferably in the information technology and services industry.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced and dynamic environment.
- Self-motivated and results-driven individual.
• (Inbound/outbound) - US auto part calling.
• US shift
- Night shift
- Target based
• Fluent in english with US accent (Listening & Speaking)
Timings : Night shift (8PM - 4AM)
Monday - Friday
• No Indian holidays / US Holidays only
• Saturday-Sundays off
Probation Period - 20 days to 1 month
Probation salary - 1/2 of the salary
(Depends on the probation - selected to be permanent)
Benefits: Health insurance
•Language:
Fluent english (Required)
•Education: Bachelor’s (Required)
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
What you will do:
- Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
- Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
- Proactively assessing, clarifying, and validating partner needs on an ongoing basis
- Identifying, advising and assisting in implementing new or improved products, processes and procedures
- Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
- Identifying key new partners and securing the relationship
- Taking care of all commercial and contractual negotiations with the partners
- Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
- Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
- Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
- Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head
Desired Candidate Profile
What you need to have:- MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
- Alliance or Lending experience is a plus
- Ability to articulate complex issues clearly to partners, management and internal departments
- Continuous learning mentality and eagerness to challenge/ improve current processes
- Creative and strategic thinking with problem solving attitude
- Strong sales orientation – driven by results – and commercial awareness
- Self-motivation and ability to handle stressful situations and failure
- Good initiatives on getting leads and partner
- Excellent MS Excel skills and confidence in timely reporting
- Excellent communications with superior written, verbal, presentation and interpersonal skills
Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
- Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues.
- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple queries and upselling.
- Discover and document customer pain points to advance current support procedures
- Communicate with key team members on common or critical issues, assisting in the resolution of technical issues
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with InVideo tool updates and changes.
Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills
Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Additional notes:
5.5 days a week.
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.
2) Holding accountability for target achievement and revenue management
3) Efficient in developing and implementing the Sales & Inside Sales strategy
4) Robust in handling the entire Sales process from lead generation to closing of deals
5) Provision of support and guidance to the junior team members
Job Location : Lower Parel / Dadar
Salary & Compensation : Rs. 3,00,000 to Rs. 6,00,000 PA
Work Timings : 10 a.m. to 8 p.m. (Tuesdays to Sundays)
About the Role:
We are hiring a high spirited Operations Executive, to spearhead operations in India and begin rapid expansion across Indian Cities. The individual should be proficient at and enjoy solving complex problems and execute at grass roots along with the team. The objective is to implement fleet protocols, optimise vehicle utilisation and grow the fleet size as HelpNow continues to accelerate across the country.
Job Responsibilities:
-
Streamlining and managing our ambulance fleet.
-
Expanding operations and launch of the service in new cities.
-
Procuring more ambulance vehicles, drivers, medical staff and service vendors in each city.
-
Optimising arrival times and fleet occupancy percentage.
- Ensure gold standards for our vehicles and groom the fleet staff for a great patient experience.
The candidate should have minimum 3 years of experience in:
-
Managing large vehicle fleets and drivers.
-
Working in a technology-based organisation.
-
Prior experience of managing multi-city fleets and teams.
-
Work at a hyper growth startup (Series-A or further)
