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Roles and

Responsibilities

Seeking AWS Cloud Engineer /Data Warehouse Developer for our Data CoE team to

help us in configure and develop new AWS environments for our Enterprise Data Lake,

migrate the on-premise traditional workloads to cloud. Must have a sound

understanding of BI best practices, relational structures, dimensional data modelling,

structured query language (SQL) skills, data warehouse and reporting techniques.

 Extensive experience in providing AWS Cloud solutions to various business

use cases.

 Creating star schema data models, performing ETLs and validating results with

business representatives

 Supporting implemented BI solutions by: monitoring and tuning queries and

data loads, addressing user questions concerning data integrity, monitoring

performance and communicating functional and technical issues.

Job Description: -

This position is responsible for the successful delivery of business intelligence

information to the entire organization and is experienced in BI development and

implementations, data architecture and data warehousing.

Requisite Qualification

Essential

-

AWS Certified Database Specialty or -

AWS Certified Data Analytics

Preferred

Any other Data Engineer Certification

Requisite Experience

Essential 4 -7 yrs of experience

Preferred 2+ yrs of experience in ETL & data pipelines

Skills Required

Special Skills Required

 AWS: S3, DMS, Redshift, EC2, VPC, Lambda, Delta Lake, CloudWatch etc.

 Bigdata: Databricks, Spark, Glue and Athena

 Expertise in Lake Formation, Python programming, Spark, Shell scripting

 Minimum Bachelor’s degree with 5+ years of experience in designing, building,

and maintaining AWS data components

 3+ years of experience in data component configuration, related roles and

access setup

 Expertise in Python programming

 Knowledge in all aspects of DevOps (source control, continuous integration,

deployments, etc.)

 Comfortable working with DevOps: Jenkins, Bitbucket, CI/CD

 Hands on ETL development experience, preferably using or SSIS

 SQL Server experience required

 Strong analytical skills to solve and model complex business requirements

 Sound understanding of BI Best Practices/Methodologies, relational structures,

dimensional data modelling, structured query language (SQL) skills, data

warehouse and reporting techniques

Preferred Skills

Required

 Experience working in the SCRUM Environment.

 Experience in Administration (Windows/Unix/Network/Database/Hadoop) is a

plus.

 Experience in SQL Server, SSIS, SSAS, SSRS

 Comfortable with creating data models and visualization using Power BI

 Hands on experience in relational and multi-dimensional data modelling,

including multiple source systems from databases and flat files, and the use of

standard data modelling tools

 Ability to collaborate on a team with infrastructure, BI report development and

business analyst resources, and clearly communicate solutions to both

technical and non-technical team members

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

·      Problem-Solving Skills, should be able to convert Idea on Paper to Code

·      Bachelor’s degree in computer science or related field, or equivalent professional experience.

·      0 - 4 years of database experience (Oracle SQL, PL/SQL)

·      Proficiency in Oracle, with Hands-on experience in database design

·      Creation & implementation of data models.

·      Strong experience with Oracle functions, procedures, triggers, packages.

·      Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.

·      Should be able to write basic Procedures & Functions.

• Must be from good companies and have been working on high Scale of Traffic.
• Proficiency in engineering practices and writing high quality code, with expertise Go Langauge
• Experience building microservices.
• Strong knowledge of data structures, algorithms, and designing for performance
• Good knowledge of cloud technologies like AWS/Google Cloud/Azure Proficient with RDBMS

Position - User Researcher

Location - Mumbai/Bangalore

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.

 You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user

Roles & Responsibilities

• Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
• Help to develop and track quantitative measures of user experience (goals, metrics)
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
• Work closely with product teams to identify research questions.
• Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
• Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
• Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
• Interpret and analyze research results through the lens of UX and social science.
• Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
• Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.

Skills Required

• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
• BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
• 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method

Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years