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Required skills and experience
• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)
• Master’s degree a plus
• 3-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.
• Excellent problem-solving/troubleshooting skills, fast learner
• Strong knowledge of Unix Administration.
• Strong scripting skills in Shell, Python, Batch is must.
• Strong Database experience – Oracle
• Strong knowledge of Software Development Life Cycle
• Power shell is nice to have
• Software development skillsets in Java or Ruby.
• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have
Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
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Good experience in 5+ SQL and NoSQL database development and optimization.
∙Strong hands-on experience with Amazon Redshift, MySQL, MongoDB, and Flyway.
∙In-depth understanding of data warehousing principles and performance tuning techniques.
∙Strong hands-on experience in building complex aggregation pipelines in NoSQL databases such as MongoDB.
∙Proficient in Python or Scala for data processing and automation.
∙3+ years of experience working with AWS-managed database services.
∙3+ years of experience with Power BI or similar BI/reporting platforms.
Company Description
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability.
The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses.
We are looking to hire a seasoned Sr API Developer to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability.
The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses.
We are looking to hire a seasoned Sr API Developer to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
Job Description
What you’ll do
- Develop new features and functionality in SteelEye's best breed SaaS application
- Work on setup API Developer for our growing SaaS product
- Ensure the software is up-to-date with latest technologies
- Triage issues and enhance core features of our existing API's for rapidly growing client base
- Design and architech our API layer solving problems around scale and performance
- Be part of great team building a fantastic product!
What we’re looking for
- You are experienced Python Developer, with minimum 5 years in commercial Python experience
- You have experience building REST-based API's using Flask, Django or FastAPI in a production environment
- You have excellent knowledge of data structures, software design patterns and software architecture
- You are comfortable working in a fast-paced environment and can adapt to changing requirements
- You have experience with code versioning (Git) and CI/CD (Jenkins, Circle, etc..) tools
- Familiarity/Experience with Elasticsearch is a huge plus
- Familiarity/Experience with FastAPI nice to have
- You are experienced Python Developer, with minimum 5 years in commercial Python experience
- You have experience building REST-based API's using Flask, Django or FastAPI in a production environment
- You have excellent knowledge of data structures, software design patterns and software architecture
- You are comfortable working in a fast-paced environment and can adapt to changing requirements
- You have experience with code versioning (Git) and CI/CD (Jenkins, Circle, etc..) tools
- Familiarity/Experience with Elasticsearch is a huge plus
- Familiarity/Experience with FastAPI nice to have
- 3 - 6 Years of Experience in Golang Development
- Understands requirements well and comes up with an efficient design
- Develops complex, well-backed and bug-free products.
- Estimates accurately.
- Takes well-reasoned tech decisions keeping in mind goals and trade-offs
- Become a go-to person in more than one area. Provide technical mentoring to team
- Communicates clearly, gets clarifications, and establishes expectations for all parties
- Helps establish SDLC best practices and high standards of code quality
- Demonstrates excellent problem solving & debugging skills
- Proactively identifies and resolves issues in requirements, design, and code
Ideal Candidate Profile:
- Solid experience in Golang is a must.
- Solid understanding of Apache Products.
- Should have experience in cloud computing (AWS is desired).
- Has an ability to quickly learn and contribute in multiple codebases
- Overcomes roadblocks and requires minimal oversight
- Takes initiatives to fix issues/tech debts before assigned to him/her
- Able to deep dive into the codebase and advise QA of possible regression impact
- Communicates tech decisions through design docs and tech talks
- Has delivered projects with end-to-end accountability
- Keeps track of industry trends and introduces the right tech/ tools for a given job
- Excellent understanding of software engineering practices,
- Design Patterns, Data Structures, Algorithms
- Experience in product-driven organization
Roles & Responsibilities:
- Write well-designed, testable, efficient, and high-quality code.
- Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
- Prepare and produce releases of software components.
- Support continuous improvement by investigating alternatives and technologies.
- Contribute to all phases of the development lifecycle.
- Lead the backend engineering team with examples.
Requirements:
- 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Node.Js
- Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
- Expertise in common Cloud technologies, AWS/GCP Knowledge of CI/CD tools and workflows.
- Knowledge in one or more of the following: NoSQL (especially, but not only Redis), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ)
- Good stakeholder management skills, with an ability to build trust and rapport with internal and external stakeholders
- It is good to have knowledge of Kubernetes and Docker and related deployment technologies.
Position Title: Website Development Engineer
Position Level: Product Engineer
Company Overview:
AskSid was founded by two ex-Mindtree employees, who dreamt of bridging the communication gap in online retail consumer service at a global level. In a span of 4 years, AskSid has been repeatedly recognized and celebrated as a gamechanger in the retail space. From Nasscom declaring us as the No. 1 emerging SaaS company in India in 2019, to being named the “Most Innovative AI company” by CII and Accenture Ventures, we have carved out a definitive niche for ourselves. In 2021, AskSid officially became a Techstars Hub71 Accelerator portfolio company.
We are specialists when it comes to vertical AI for the retail domain and continually work towards innovating to make our customer’s lives easier through AI. We are looking for Engineers with a passion to build world-class technology products of internet-scale SaaS products.
Job purpose:
Design, Develop, Deployment, and Maintenance of AskSid website(s) using Wordpress, PHP, HTML5, CSS3, and other technologies.
Responsibilities
- Convert UX designs in PSD / AI files to HTML5 and CSS3
- Full stack engineering i.e. design, engineer, test, deploy, and monitor Website and its components to QA and Production environments
- Setup, conform, and maintain continuous integration and delivery lifecycle process
- Website’s integration with GA, CRM, Email gateways, A/B test tools etc.
Knowledge and skills:
Education and Experience
- Engineering in computer science
- 3+ year of experience in developing and deploying Modern websites
- Expert level skills in analytical & problem solving
- Strong programming and engineering fundamentals
- Ability to communicate clearly in English
Technical Skills
- Expertise in developing and managing WordPress CMS websites
- Expertise in Converting UX designs in PSD / AI files to HTML5 and CSS3
- Development and maintenance of Wordpress plugins
- Experience in customizing and development WordPress at PHP code level
- Knowledge of existing inbuilt WordPress functions
- Creation of custom themes, post types etc.
- Design, coding, optimization and integration with other 3rd party systems, APIs, and Libraries.
- Theme/ Template Creation and Integration
- Good understanding of cross-platform and cross-browser issues
- Creation of clean, logical, well-documented and re-usable code
Basic Qualifications
- We are looking for Engineers with 2 - 6 years of experience preferably working on ReactJS, Node JS and MERN architecture.
- 2+ years of experience with Java Script, as well as experience on Mongo DB or any other RDS is a must
- AWS experience will a big plus (EC2, RDS, SQS, s3, Route 53)
- Have designed and implemented RESTful APIs.
- Should be able to work with UI/UX developer to transform wireframes into HTML, css, and javascript screens. Should be able to integrate screens to business logic and architect database schema to ensure complete design.
- Exposure to web analytic tools such as Google Analytics, and Google Tag Manager would be perfect.
In addition, ideal candidate should have
- Good problem solving skills
- Must have good work ethic
- Excellent communication skills
- Works independently
- Detail oriented
*Note: We are looking for immediate joiners






