Principal Product Manager - Learning & Assessment Solution - IIT/NIT/BITS

We are seeking a highly skilled and experienced Senior Full Stack Developerwith 8+years of experience to join our dynamic team. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in .NET, Angular, TypeScript, Azure, SQL Server, Agile methodologies, and Design Patterns. Experience with DocuSign is a plus.

Responsibilities:

• Design, develop, and maintain web applications using .NET, Angular, and TypeScript.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Implement and maintain cloud-based solutions using Azure.
• Develop and optimize SQL Server databases.
• Follow Agile methodologies to manage project tasks and deliverables.
• Apply design patterns and best practices to ensure high-quality, maintainable code.
• Troubleshoot and resolve software defects and issues.
• Mentor and guide junior developers.

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.
• Proven experience as a Full Stack Developer or similar role.
• Strong proficiency in .NET, Angular, and TypeScript.
• Experience with Azure cloud services.
• Proficient in SQL Server and database design.
• Familiarity with Agile methodologies and practices.
• Solid understanding of design patterns and software architecture principles.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Experience with DocuSign is a plus.

 Mandatory Criteria

• Key Account Management (preferably in D2C, SaaS, or Growth Marketing)
• Client Relationship Management
• Data-driven problem solving & storytelling
• Funnel Optimization / CRO knowledge
• Revenue Retention & Upselling Strategy
• Proficiency with analytics tools (Google Analytics, Hotjar, VWO, etc.)
• Excellent communication and negotiation skills
• Strong cross-functional collaboration with design & tech teams

OKR

Objective 1 – Client Growth & Retention:

• Achieve ≥95% client retention across assigned accounts.
• Identify and close at least two upsell/cross-sell opportunities per quarter.

Objective 2 – Revenue Accountability:

• Own and deliver quarterly account revenue targets.
• Improve client ROI/ROAS through CRO-driven interventions.

Objective 3 – Relationship Management:

• Maintain client CSAT ≥ 8/10.
• Conduct monthly business reviews and share measurable impact reports.

Objective 4 – Collaboration & Leadership:

• Coordinate with tech, design, and CRO teams to deliver outcomes on time.
• Mentor junior account managers for structured delivery and communication.

If interested kindly share your updated resume at 82008 31681

Responsibilities;

● Analyze financial data related to loan requests.

● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

● Record loan denials and specific basis for declining application.

● Monitor and report noncompliance with loan covenants.

● Maintain client relationships and provide superior customer service.

● Assist with technical underwriting issues and questions.

● Review loan documentation and vendor reports to identify signs of fraudulent activity.

● Develop and implement underwriting policies and procedures

Detailed JD: 

Responsibilities:

- Interface with product owners and software architects to review and finalize requirements

- Participate in the full SDLC including analysis, design, development, testing, deployment, and support

of new features and applications

- Actively lead and participate in agile ceremonies (Standups, Refinements, Retrospectives, Planning,

and Requirement discussions)

- Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders

- Provide innovative solutions to complex problems

- Design, develop and modify software applications/systems according to specifications

- Develop technical documentation including services, object, and data model

- Create high quality code and perform code reviews

- Create unit and integration tests to ensure the code quality and functionality

- Proactively learn and share knowledge of technology and compare advantages and disadvantages of

alternative solutions/technologies

- Identify areas needing process improvements and see them through to resolution

- Support and coach other Developers, provide technical guidance

- Help onboard new team members

Tech Stack:

C#, .NET Core, XUnit, Entity Framework Core, MS SQL Server, PostgreSQL, Git, JIRA, Web API

• Design and Build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and Build the designs and Wireframes into high-quality responsive UI code.
• Write efficient queries for core Data.
• Use of Model-View-Controller (MVC) and Model-View-View Model-Controller (MVVM) as it relates to designing, developing architecture and developing maintainable, testable, and functional software that meets product requirements.
• Explore feasible architectures for implementing new features.
• Suggest space and time-efficient Data Structures.
• Follow the best practices while developing the app and keep everything structured and well documented.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Manage the code and project on Git in order to keep in sync with other team members and managers.
• Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
• Ensure security guidelines are always followed while developing the app.
• Validate the cloud system to ensure any new changes do not compromise the security of the backend server.
• Suggest new features and/or enhancements.
• Consulting with our customer-facing representatives about software system design and maintenance.
• Maintaining software through product lifecycle including design, development, verification and bug fixes.
• Connect regularly with the Quality Assurance Specialist to deliver a stable app.
• Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
• Perform time profiling and memory leaks assessment.
• Execute app verification protocol.
• Write tests for the App.
• Following company policies and quality procedures to ensure quality product deliverables.

We are looking for an ideal candidate who will lead our marketing activities. The mission of an Assistant SEO (Search Engine Optimization) Manager is to maximize the volume of inbound organic traffic from search engines to our business websites. This will be accomplished through a combination of on-page and off-page techniques, including link-building, social media strategy, viral marketing, metadata sculpting, site speed optimization, content strategy, information architecture, and more.

As Assistant Manager, you are responsible to lead the marketing team and suggest them the best marketing techniques for social media and other digital media campaigns. You should grab the attention of customers and market the products and services.

If you have the ability to utilize the organizational resources optimally for the business promotion activities, we would like to meet you.

Roles and Responsibilities:

• Reviewing and analyzing websites for areas that can be improved and optimized
• Preparing detailed strategy reports and Marketing Plans
• Identifying powerful keywords to drive the most valuable traffic
• Writing powerful calls to action to convert visitors
• Filling websites and other content with effective keywords
• Developing link-building strategies;
• Ensure that the website, promotional material, and marketing campaign strategy are updated regularly.
• Analyzing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid staying within search engine guidelines
• Build and execute social media strategy through competitive research, platform determination, benchmarking, and messaging and audience identification
• Develop, implement and manage the marketing strategy
• Designing and measuring the success of every marketing campaign.
• Stay up to date with the latest marketing practices and technologies.
• Collaborate with the Marketing, Sales and Product Development team Communicate with industry professionals and influencers via social media to create a strong network.
• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Keyword research for the Addition of service based webpages on the website
• Ensure uploading of webpages on the Website through the SEO team.
• Perform Lead analysis daily to closely work for the end user needs from the website and to create campaigns accordingly.
• Experience in Email Marketing tools like Mailchimp
• Ability to plan Email calendars and schedule emails as per the plan.
• Guide the designing and content team for Email design and content along with other design and content-based changes needed on the website.
• Manage the ORM of the brand and work on creating a positive image of the Brand online along with mitigating the negative reviews.
• Closely coordinate with cross-functional teams to keep the website updated.

Job requirements and qualifications:

• Demonstrated SEO experience of at least 8-10 years.
• Strategic Understanding of Social Media and its usage in Marketing
• Experience with Google's Keyword Tool
• The ability to work with back-end SEO elements such as .htaccess, robots.txt, metadata, site speed optimization, and related skills
• Proven success in link-building and viral strategies
• The ability to deploy an effective local and long-tail search strategy
• Experience in building inbound organic search traffic and improving SERPs
• Expertise in Google Analytics, Google Search Console, SEMRush, Ahref’s
• Ability to make SEO proposals
• Ability to perform SEO Audit

Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.

In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!

http://www.felicity.care" target="_blank">www.felicity.care

https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

Responsibilities:

• Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.

• Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.

• Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.

• Gather customer information on call and update it on the CRM.

• Maintain meaningful relationships with existing customers to ensure that they are retained.

• Identify and nurture high-quality leads (people who are likely to buy).

• Ensure timely follow-ups with all potential customers to close the sale.

Requirements:

• Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.

• The ability to speak regional Indian languages & having experience with CRM software will be an advantage.

• Exceptional verbal, oral & written communication skills.

• Willingness to learn, a positive outlook & result-orientedness.

• An in-depth understanding of sales principles, strategies, and tactics.

• Empathetic & patient to handle customers in a more efficient manner.

WHY FELICITY? –

We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.