11+ Decision Science Jobs in Delhi, NCR and Gurgaon | Decision Science Job openings in Delhi, NCR and Gurgaon

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Hiring: Content Writer – Leading Supplements Brand

We are looking for a creative and detail-oriented Content Writer to join a leading supplements manufacturer in Noida, Sector 63. If you have a passion for storytelling, brand building, and digital content, this role is for you!

📍 Location: Noida, Sector 63

🏢 Work Mode: On-site

💰 Salary:

• Junior Profiles (1-3 years): ₹30,000/month
• Mid-Senior Profiles (4-8 years): Up to ₹60,000/month

Key Responsibilities:

• Create engaging content for websites, blogs, social media, email campaigns, and product descriptions.
• Develop SEO-friendly content to enhance online visibility and drive organic traffic.
• Collaborate with designers and marketers to execute high-impact campaigns.
• Stay updated on industry trends to ensure content remains fresh and relevant.
• Maintain consistency in brand tone and messaging across all platforms.

Requirements:

• Proven experience in content writing, copywriting, or content marketing.
• Strong command of English with exceptional writing and editing skills.
• Experience in SEO writing, keyword research, and digital marketing strategies.
• Ability to craft compelling narratives that resonate with the target audience.
• Prior experience in D2C, FMCG, or e-commerce industries is a plus.

📩 Apply now and be part of a fast-growing brand shaping the future of supplements!

Responsibilities:

1. Collaborate with stakeholders to understand business objectives, processes, and requirements.
2. Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement.
3. Gather, document, and prioritize business requirements using techniques such as interviews, workshops, and surveys.
4. Analyze data to identify trends, patterns, and insights that can inform decision-making and drive business outcomes.
5. Develop and maintain documentation, including business process models, use cases, user stories, and requirements specifications.
6. Work closely with cross-functional teams to ensure alignment between business needs and technical solutions.
7. Facilitate meetings, workshops, and presentations to communicate findings, solicit feedback, and drive consensus among stakeholders.
8. Collaborate with developers, designers, and QA analysts to ensure successful implementation and testing of solutions.
9. Monitor and evaluate the performance of implemented solutions, and recommend adjustments or enhancements as needed.
10. Stay updated on industry trends, best practices, and emerging technologies related to business analysis and process improvement.

Requirements:

1. Bachelor's degree in Business Administration, Management Information Systems, or related field.
2. Proven experience as a Business Analyst or similar role.
3. Strong analytical skills, with the ability to gather and interpret data from multiple sources.
4. Proficiency in business analysis techniques, such as process modeling, data analysis, and requirements elicitation.
5. Excellent communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
6. Solid understanding of project management principles and methodologies.
7. Experience with business analysis tools and software (e.g., Microsoft Visio, Jira, Confluence) is a plus.
8. Ability to work independently and collaboratively in a fast-paced environment.
9. Strong organizational skills and attention to detail.
10. Certification in business analysis (e.g., CBAP, PMI-PBA) is preferred but not required.

We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server side of our web applications. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.

Responsibilities-

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers and system administrators to identify new features
• Follow emerging technologies

The Role

• Create fast and functional and intuitive interfaces.
• Create mobile responsive web pages that work on desktop, tablets and smart phones.
• Create well-written JavaScript, as well as expanding current JavaScript code.
• Create and maintain web forms that integrate with our CRM.
• Assist with API integration for dynamic email/web prospect and customer communications.
• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance.
• Create functional pages and banners from design mock-ups.
• Test code across platforms and browsers.
• Document work and communicate issues when they arise.
• Assist troubleshooting production issues.

Requirement:

• Associate degree in a technology-related field required (bachelor’s degree preferred).
• 3+ years of experience in front-end development in a start-up or similar work environment.
• 1+ experience with Front End frameworks such as Angular 2.0/React JS/React Native.
• Knowledge of web standards and accessibility (W3C and s508).
• Ability to create production-quality CSS, SASS, and HTML for web applications with support for mobile and tablet devices.
• Good understanding of web-based application architecture.
• Designing/coding to overcome browser/platform constraints.
• Excellent problem-solving skills and JavaScript Knowledge.
• Ability to learn new tasks outside immediate range of skills.
• Able to collaborate effectively with both technical and non-technical colleagues
• Deadline oriented and able to multi-task in a fast pace environment.
• Knowledge of unit test frameworks like karma, Jasmine, Mocha, Chai etc.