11+ Decision Science Jobs in Delhi, NCR and Gurgaon | Decision Science Job openings in Delhi, NCR and Gurgaon

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Title: Admission Counselor

Location: Shahdara (On - Site)

Department: Admissions

Reports To: Admissions Manager

Job Summary:

The Admission Counselor is responsible for guiding prospective students through the admissions process, providing accurate information about programs, and helping them make informed decisions about their education. The role involves student engagement, counseling, and achieving enrollment targets.

Key Responsibilities:

• Counsel prospective students via phone, email, chat, and in-person meetings
• Provide detailed information about courses, eligibility, fees, and career outcomes
• Follow up with leads and inquiries to convert them into enrollments
• Maintain and update student records in CRM systems
• Assist students with the application and documentation process
• Achieve monthly/quarterly admission targets
• Conduct campus tours and information sessions (if applicable)
• Collaborate with marketing and academic teams for outreach activities
• Participate in education fairs, webinars, and promotional events

Required Qualifications:

• Bachelor’s degree in any field (Master’s preferred)
• 1–3 years of experience in admissions, counseling, sales, or customer service
• Strong communication and interpersonal skills
• Ability to handle objections and close enrollments
• Basic knowledge of CRM tools and MS Office

Key Skills:

• Excellent verbal and written communication
• Persuasion and negotiation skills
• Time management and organizational ability
• Student-centric approach
• Target-driven mindset

About Intugine :

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. 

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. 

Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs.

Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. 

Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. 

To know more, visit the website: https://www.intugine.com 

Role :

We are looking for an experienced Key Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company’s growth.

Key Responsibilities :

• Be the primary point of contact, establish and maintain long term relations with the clients. 
• Prepare long-term and short-term goals and account objectives for the team
• Estimate and establish cost parameters, budgets, campaigns, and potential ROI
• Supervise account management and strategies
• Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner. 
• Propose pricing models based on customer’s needs and product usage. 
• Prepare proposals and detailed costing prior to negotiation with clients. 
• Act as the liaison between clients and internal teams for the constant development of new products. 
• Set up presentations with CXO’s to discuss technical solutions. 
• Identify gaps in the overall Business and take new initiatives to bridge those gaps.

What you’ll need :

• 2-3 years of client-facing, revenue management and quota carrying experience. 
• Bachelors/Masters Degree from a Tier-1 Institute. 
• Excellent communication and presentation skills and ability to maintain relations with senior executives from the client’s side. 
• Ability to understand and the hunger to learn more about technology-based products. 
• A knack to understand technology-based products and explain it in simple terms. 
• Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks.
• Prior experience in a company based in the logistics industry would be preferred

Perks at Intugine:

Looking for more reasons to join the Intugine rocketship? We’ll give you 13!

• Comprehensive Health Cover - For you 
• Personal Development Budget- Upskill yourself, we’ve got the bill
• Flexible Working Hours - Set your own work hours
• Open door policy - No to cubicles. Yes to the Open door policy. 
• Generous Parental Leave - Cause work comes second sometimes
• Documented Equal Pay Policy - Since we’re in 2025!
• Education Assistance - Let us help you soar to new heights
• Work Autonomy - Enjoy complete ownership over your work 
• Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc.
• Company Outings - Unwind with teammates. Work can wait.
• Paid time off - Because your well-being is our priority

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and cross platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.

You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out a product that delivers the company’s vision and strategy.

Requirement -

• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products 
• Implement new features to solve critical problems that our customers face in their development and testing cycle. 
• Define, track and improve feature success metric. 
• Work closely with our engineering and design teams to simplify testing for our customers Collaborate with the Sales, Marketing and GTM team and execute successful product launches

Experience –

• 3 – 5 years of overall experience in Product Management or Engineering Passionate or hands-on about programming, software testing and DevOps Able to understand and write code. 
• Have prior experience building or using developer products Strong hold on basic tech concepts. Willingness to learn advanced concepts. 
• Experience in web, app development or automation testing is a plus (Optional)

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Frameworks - Android, Kotlin

Core Java

Data structure

Sqlite, Rest API, Android UI development, API Integration 

Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts 

Deliver across the entire app life cycle, design, build, deploy, test, release to app stores, and support

Working directly with product and backend developers to conceptualize, build, test, and realize products

Work on bug fixing and improving application performance

Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Optimizing performance for the apps and keeping up to date on the latest industry trends in the mobile technologies

Job Description

• Understanding of real estate market
• Designing and implementing of sales strategies for targeted revenue.
• Meetings prospective customers to present project & following up the sales
• Product knowledge by market research for better deliverable
• Achieve Sales targets for all Residential & Commercial Projects
• Respond to customer and broker queries and complaints Timely
• Identify potential customers, engage with them on a regular basis to convert the lead
• Direct Sales & Channel Sales
• Should have good and relevant experience in Sales.
• Good Communication Skills.        

Desired Candidate Profile

• Graduation is a must
• Total work experience of 10 years with at least 3 years of work experience in heading business correspondent channel and driving sales through the same
• Excellent networking skills    

About Company

‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life skill of managing the entire money management equation digitally because the future of money is digital. We recognize the importance of reinforcing good behavior, habits, and skills from a young age.

Job Description

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients and he can understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes. The successful candidate must have social/ digital media buying knowledge as well as strong analytic skills. He must be able to work collaboratively with both Creative Design and Tech Development departments to deliver continuously increasing results

• Total Experience: 3 to 9 Years
• Notice Period: 30-45 Days
• Preferred Location: Delhi NCR
• Role: UX Designer & SM Expert.
• Industry Type: Ed-FinTech
• Employment Type: Full Time, Permanent
• Role Category: Technology

• Lead creative sessions (coaching and guiding) to capture ideas and focus the team on converging toward testable solutions for one or more than one project
• Perform usability testing and identify friction points in user-journeys and provide resolution options through various design options
• Partner with cross-functional team of product managers, business users, and engineers to define and prioritize features supporting business priorities and outcomes
• Drive wireframing and prototyping to test interactions, designs, and user flows to continually improve the efficiency of the system
• Have a passion to measure important metrics in order to continually improve the user experience
• Be able to build and craft end to end design experiences from doing the high level UX research and discovery to high fidelity pixel flawless design mock-ups in Figma for a high-quality delivery
• Proficient with rapid prototyping and visualization tools such as Figma, Sketch, Invision, Adobe Creative Suite, and UX Pin
• Ability to Identify new components, patterns, and templates to be incorporated for improved user experience
• Review the designs, improving the work. Foster a team culture of diversity and transparent collaboration
• Experience in making high-level social media and Google ad campaigns.
• Experience in creating, publishing and managing social media content.

• 5+ Years of experience in end-to-end user experience/centric design
• Expert level UX Design Certification is a must
• An expert to demonstrate hands-on knowledge-creating a powerful UX in mobile apps (iOS and Android) and websites
• Expert level of understanding of conversions all the UX tools like Adobe XD, Figma & more

• Excellent command in Social Media channels such as FB, Twitter, Instagram (Reels), LinkedIn, YouTube, Moj, Josh. Social Media ad management. Only Candidates with Social Media Experience of min 2 yrs full time will be considered.

• Expert level in UX research skills - interviewing, observation, benchmarking, testing, surveys and understanding how to synthesize data to define actionable insights
• Work with cross-functional teams (Design, Content and Coding) to attain business goals
• Expert with project management and remote collaboration tools
• Expert in designing apps based on Material Design and iOS Human Interface Design Guidelines
• Exceptional listening, collaborative, and organizational skills
• Possess a strong sense of interaction and visual design principles

• Understanding how HTML/CSS works
• Exceptional Storytelling and presentation skills
• Service/product design experience
• Degree in human interaction, interaction design, visual design, or equivalent degrees