Digital Media Buyer

JOB DESCRIPTION

Experience: 3-8 years

Location- Mumbai

Wissen Technology is now hiring for a Java Developer - Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 3-8 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Dear candidate,

Wissen Technology is looking for experienced Java developers to join our team!

For Mumbai / Banglore Location

Name:

Experience (Excluding Internship):

Current company:

Last working Day:

Official Notice Period:

Holding any offers:(Yes/No):

Current CTC:

Expected CTC:

If you are not currently looking out for opportunities kindly pass on my Mail ID to interested candidates.

For any further questions please reach out to me on my mail. )

Thanks & Regards,

Siddhesh Ambre

Talent Acquisition

Wissen Technology

Roles and Responsibilities 

• Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals. 
• Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions. 
• Execute trades on behalf of clients and ensure timely and accurate order execution. 
• Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations. 
• Collaborate with the research and analysis team to develop market insights and trading strategies. 
• Provide exceptional customer service and support to clients throughout the trading process. 
• Meet and exceed sales targets and performance metrics. 

Desired Candidate Profile 

• Bachelor's degree in Finance, Business, Economics, or related field.
• Proven track record of success in client acquisition and sales within the financial services industry, prefer FX trading.
• Strong understanding of financial markets, trading instruments, and risk management principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits 

•  Desired Incentives. 
•  Overseas Trip by Company. 
•  Monthly Contest & Trophies. 
•  Quarterly and Annual Rewards and Recognition. 

Minimum 4 to 10 years of experience in testing distributed backend software architectures/systems.

• 4+ years of work experience in test planning and automation of enterprise software

• Expertise in programming using Java or Python and other scripting languages.

• Experience with one or more public clouds is expected.

• Comfortable with build processes, CI processes, and managing QA Environments as well as working with build management tools like Git, and Jenkins

. • Experience with performance and scalability testing tools.

• Good working knowledge of relational databases, logging, and monitoring frameworks is expected.

Familiarity with system flow like how they interact with an application Eg. Elasticsearch, Mongo, Kafka, Hive, Redis, AWS

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

Neptune Ubicom Pvt. Ltd. is looking for passionate and talented Java Developers to be a part of our engineering team. We are hiring for Java Developer inspiring to develop into Full-Stack Developer. If you love building high quality, user-friendly web-applications, then you have our attention!

Your day with us!

As a Java Developer, you will design, create and analyse solutions to various project tasks daily. Your day involves brainstorming and knowledge sharing amongst your teammates. You learn and develop your skills by creating unique solutions daily.

Here are a few of your responsibilities?

End to End Software Design which will involve work on Database, working on Back-end and Front-end, documentation, and testing.

• You will be a part of a functional Java developing team
• You will be assigned a project based on your choice and skill set
• You will get the opportunity to work on a complete product development cycle
• You will be involved in the daily scrum and functional discussion meetings with your German counterparts 
• You will be thoroughly guided and supported to develop your technical skillset.

Technologies you get to use:

• Java+Spring (Back-end)
• TypeScript+Angular (Front-end)
• Git, Jira, Confluence, Maven, etc.
• And many more tools that you'll learn on the job!

What makes you a good fit?

• You have a minimum of 2 years of hands-on experience as a Java Developer. 
• You are someone who wants to explore new horizons for their career and develop into a Full Stack role.
• You possess a Bachelor’s Degree in Engineering with specialisation in CS/IT or equivalent
• You have excellent knowledge of Java
• You have great programming skills
• You have demonstrated a passion for coding through various projects, challenges or extra-curricular activities. Having a programmer portfolio is a major plus
• You have the potential to develop a keen understanding of our culture. And to imbibe it, and be the ambassador of our culture.

Why should you join us?

• Embark on an exciting journey with us! 
• Enjoy being part of a great team of engineers, creating innovative new products
• Learn and acquire knowledge of different technologies
• Participate or/and take a lead on various stages of the on-going projects
• Develop your interpersonal skills every day with new challenges
• We do not believe in the crisp cotton shirt is the only productive work attire. Here at NUPL, you dress smart and decent and we will be good to go
• We follow a strict '5 Day' work week policy. Those weekends are for family, friends, and relaxation
• We offer a competitive leave package, a work from home facility, and a flexible work hour policy to help you attain a great work-life balance
• We offer an environment where you can make suggestions and develop your ideas with the team. In a flat hierarchy, you will have your ideas and opinions heard
• We all know how hard it is to focus on work when craving for food, we have an in house open pantry just for this!
• We offer various opportunities to widen your horizon of knowledge and skills. We also offer support for various courses and certifications
• We provide a competitive benefits package.

Interested to know more about us?

We are a multinational IT Company with our offices based in Germany and India. To know more about us and our work culture check out the link below:

https://www.linkedin.com/company/13597515" target="_blank">www.linkedin.com/neptune-ubi/

Joining: ASAP! ; )

Compensation: We offer a competitive package as per the industry standards. The final package is dependent on one’s performance during the recruitment process. We wish all the best for all the aspiring Full Stack Developers applying for this position!