Inside Sales Executive

About Learngram

Learngram is a Singapore-based EdTech start-up founded by IIT Alumnus and we are building an innovative online classroom platform designed from scratch that offers all the tools to make teaching and learning seamless, effective and fun, while empowering institutions & educators have an online presence and grow by selling their content online. Part of our team is based out of Bengaluru and we are building a high-quality team of result-focused & innovative problem solvers.

Founders

Shirish Chandrakar – Co-Founder/CEO

https://www.linkedin.com/in/shirishc/

Raman Kishore – Co-Founder/CTO

https://www.linkedin.com/in/kramankishore/

Job Summary

At Learngram, we are building an online teaching & learning platform with a large breadth to address live, non-live and collaborative parts of classroom interactions. We are also building features that empower institutions and educators grow their business by marketing and selling their courses online.

Learngram is an early-stage start-up with a vision to emerge as a strong player in the blended learning & digital education commerce space. Naturally, the market and GTM strategy and execution teams have the responsibility of navigating this challenging terrain riddled with a seemingly complex-structured market & various products and services available in it.

The Sales Development Representative (SDR) at Learngram is a very crucial role being close to the initial touchpoint with potential customers & being involved in the very early stages of the sales funnel. The SDR team is responsible to expand the company’s customer base by Outbound & Inbound Sales prospecting through channels relevant for an early-stage start-up. The SDR team focuses on generating & nurturing new leads, understanding their needs, qualifying their interest and connecting them with the sales executives / Founders for closure.

This role requires you to be a good listener & good at grasping ideal customer profile, value proposition, customer needs & product features. It requires you to be excellent at written and verbal communication to be engaging and impactful with a focused intent and to build strong relationships. This role also requires you to be handy with various tools at your disposal like social platforms, online databases, CRMs, mails, calls, etc. and have out-of-the-box thinking to find creative ways at researching & finding new leads and sales prospects. This is a role that needs an optimistic & experimental mindset, good communication skills, a pleasing personality, good research ability, being very organised, having patience and perseverance.

Responsibilities:

• Developing lead generation strategies to draw in potential customers and expand the customer base at the early stages of the sales funnel.
• Initiating contact with potential customers through social platforms, emails, cold calling, etc.
• Build relationships & nurture potential customers & key decision makers to identify their needs & qualify their interest.
• Having a strong hold on the messaging and product capabilities to present them effectively to potential customers.
• Continued relationship and follow ups with qualified potential customers to keep them warm.
• Relationship management with existing customers to understand & zero-in on the highest value points in the product and ensure their satisfaction.
• Collaboration with other sales executives / Founders to close the sale and give strategic recommendations in sales strategy and in product roadmap & prioritisation to ensure that the customer needs are being satisfied with every new product release.

Skills:

• Aware of Product Market Fit and early-stage start-up challenges.
• Understanding ideal customer profile and the value proposition of the company.
• Aware of different ways of identifying & acquiring leads in the ideal customer profile through various channels like social platforms, online databases, etc.
• Good written and verbal communication skills to attract and engage potential customers through direct messages, social platform posts, emails, calls, etc.
• Keenness and attention to detail to understand the messaging of the company, the problem being solved and the entire set of product features addressing different needs.
• Ability to hold friendly conversations with potential customers to unearth and identify their needs, qualify their interest and build good relationships.
• Exposure to using CRM platforms to initiate and manage customer relationships.
• Capability to collate and summarise customer feedback, identify USPs and convey it back to the management team and work with them to Incorporate it in the sales and product strategy.

Minimum qualifications:

• Bachelor’s degree in Sales, Marketing, Business Administration or related field.
• 1+ years of experience in Sales or Business roles.
• Good verbal/written communication skills.
• Strong Interpersonal skills and the ability to work independently and collaboratively as part of a team.

Preferred qualifications:

• Highly goal driven, strong track record of success within sales.
• Experience interpreting a strategic vision into an operational model.
• Demonstrated and proven business development and sales results.
• EdTech experience is a bonus.

Website Link:
https://linkclassroom.com/

Inside Sales Associate Responsibilities:

• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Deliver approved policies to new clients and explain benefits of the policy
• Issue quotes, maintain client records and prepare reports
• Keep abreast of industry and market trends and best practices
• Scout and identify potential clients with need for insurance coverage
• Contact potential customers through calls, emails and arranged meetings
• Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
• Ensure company policies and procedures are maintained when conducting the sales of insurance services
• Discuss with clients to obtain information in order to provide Quotation.
• Facilitate the payment and handover to post sales team.

Requirements:

• SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
• Minimum of 4-5 hours of calling per day required.
• Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Previous working experience in Insurance.
• Excellent communication and presentation skills
• Resilient spirit and a persistent nature
• Impeccable interpersonal skills and friendly attitude
• Well organized with time, excellent time management abilities
• Should be a graduate.

This individual will be target focused, hungry and passionate about driving new business, cultivating relationships and closing deals to consistently achieve outstanding results.

This role requires 3-5 years of SaaS sales experience. The ideal candidates will have a strong professional network and be located in the surrounding areas at noted above.  

People who succeed at HeadSpin have a sense of urgency, a lot of initiative, a commitment to customer success, and enthusiasm about pushing the edge… as well as a sense of humor. We provide interesting work, a great product, new things to learn, and the freedom to make the job work the way you like it. A strong work ethic and a drive to produce results are essential. You will be joining a unique team.

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• Develop strategic plan to to achieve sales targets and grow customer base
• Establish new customer accounts; build maintain and prioritize customer relationships
• Meet/exceed annual sales targets
• Partner with customers to understand their business needs and objectives
• Effectively communicate HS product presentations and value propositions
• Effectively articulate what sets HeadSpin apart from its competitors
• Understand the market and current trends

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• 3-5 years of SaaS sales experience, meeting or exceeding targets
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Proven ability to drive the sales process from plan to close
• Proven ability to articulate the distinct aspects of products and services
• BA/BS degree or equivalent experience

• The position is responsible for manages and directs an E-commerce sales force to achieve sales and profit goals.

• Develop ecommerce sales strategies to meet revenue and growth targets
• Implement and utilize analytics to track sales trends and identify opportunities for growth
• Conceptualize digital marketing initiatives, analyze data and measure results
• Partner with brand to leverage all marketing opportunities on platforms like Big basket, Grofers, Flipkart, Swiggy, Amazon, Nykaa etc.
• Create and manage product descriptions for online marketplace platforms
• Pioneer and create new opportunities with ecommerce accounts, identifying white space and marketing opportunities to generate sales
• Build a trust and foster a relationship to be recognized as a premium ecommerce supplier
• Conduct extensive online research, at all times understanding marketing and sales strategies from all major ecommerce retailers
• Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information

• Build a strong network within ecosystem to identify the top authors and bring them onto the Graphy platform

• Reach out to creators and build a strong pipeline of creators who could create a Graphy

• Setup Calls and introduce Graphy as the product and platform to create Graphies

• Cold call/email prospective leads.

• Find out interesting ways to source creator leads

• Find out interesting ways to close Graphers

• Close Creators to create Graphies

• Own the GMV from the Graphies closed

• Serve as the lead point of contact for all Graphers account management matters.

• Build and maintain strong, long-lasting relationships with Graphers.

• Should have 3+ years relevant experience in business development or proven experience as category manager or similar role

• Solid knowledge of category management, business development principles

• Excellent communication skills

• Detail-oriented, with the ability to manage multiple projects simultaneously in a demanding, fast-paced environment.

• Book/Content market knowledge is an added advantage

• Experience in working in a collaborative team

• Experience in adding SAAS products is a plus.

• Experience in Lead management and closure.

• Top of the Market Salary

• Great learning environment

Graphy is the all-in-one platform to launch your online school, grow your community, monetize your knowledge and host live cohort-based courses.

The creation of cohort-based courses is open to all content creators, influencers, and educators. Join creators, teachers, and instructors from every industry, share what you know, and make money doing what you love!

You can host free sessions to engage with your audience who might have not subscribed to you yet. Hosting online live sessions will help students understand what they can expect from your course and will get to know you better.

You can check out our website here:

https://graphy.com/" target="_blank">https://graphy.com/

Must possess strong customer service skills

Excellent written and verbal communication

Must have good negotiation skills and must be able to create good presentations

Must have excellent interpersonal skills and must be detail-oriented and an active listener

Ability to work under pressure

Should have your own laptop / Vehicle Ability to think pro-actively to attain the task assigned. Employee support is highly required to stay a long period with the company.

A passion for sales & willing to visit the client's place on a daily basis.

Be ready to take a survey of the project by home.

Daily visit a minimum of 25 outlets and 25 home visits Explaining product benefits

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
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