Inside Sales Executive

Website Performance Monitoring & Optimization:

• Monitor website load speed and ensure optimal user experience across devices.
• Identify performance gaps, suggest improvements, and track progress.
• Conduct website audits focusing on technical SEO, usability, and site speed.

Visual Analytics & User Behavior Analysis:

• Track visual analytics (heatmaps, session recordings) to identify issues.
• Report on user behavior patterns and suggest actionable improvements.
• Identify and report website issues such as broken links, slow-loading pages, or improper visual elements.

Collaboration & Reporting:

• Work with the marketing and development teams to align website goals with business objectives.
• Provide regular performance reports, highlighting issues, insights, and recommendations for improvements.

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

We are seeking a Azure Infrastructure Engineer to join our team. This role involves deploying, managing, and optimizing Azure resources while ensuring their security, performance, and compliance. The engineer collaborates with clients, cross-functional teams, and senior engineers to provide exceptional support for our managed services client portfolio.

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Responsibilities:

• Assist in the deployment and configuration of Azure resources, including virtual machines, databases, and Azure App Services following best practices and client requirements.
• Utilize Azure Migrate to assist with migration projects.
• Monitor the performance, security, and availability of Azure services and promptly address any issues or outages.
• Perform server updates and apply security patches.
• Identify future engagement opportunities during existing client engagements and convey those needs to account executives and practice leadership.
• Participate in an on-call rotation.
• After hours / weekend work may be a required.
• All other duties as assigned.

Requirements:

• Advanced degree or relevant certifications in Information Technology, or a related field are a plus.
• Accountability to drive resolution to completion.
• Familiarity with the Azure Portal.
• Knowledge of Microsoft Office 365 suite, including Outlook, SharePoint, Teams, and OneDrive.
• Troubleshoot and resolve common problems efficiently.
• Proficiency in scripting languages (PowerShell / Azure CLI) to automate tasks, deploy resources, and manage Azure infrastructure.
• Familiarity with cloud computing concepts, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Effective verbal and written communication skills to collaborate with clients, team members, and stakeholders.

Preferred Knowledge, Skills, and Abilities:

• Two or more years in IT or working with cloud technology.
• Experience working for an MSP.
• Ability to identify and resolve common Azure-related issues, including network configurations, security settings, and performance optimization.
• Create detailed documentation for configurations, troubleshooting procedures, and solutions.

Benefits:

• Work Location: Remote
•  days working

You can apply directly through the link: https://zrec.in/mnWs1?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

About Company:

In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences

About the Role:

We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.

What You’ll Be Doing:

1. Brand Partnership Development:

• Identify and pursue new business opportunities for brand partnerships.

• Build and maintain a strong pipeline of potential partners within the D2C industry.

• Develop and execute strategies to expand the company's brand partnership portfolio.

2. Sales Funnel Management:

• Manage the end-to-end sales process, from lead generation to deal closure.

• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.

• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.

3. Industry Knowledge:

• Stay abreast of industry trends and developments within the D2C space.

• Leverage industry knowledge to position our company as a strategic partner for potential brands.

• Provide insights and recommendations to internal teams based on market intelligence.

4. Relationship Building:

• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.

• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.

• Collaborate with internal teams to enhance the overall partner experience.

Requirements:

1. Bachelor's or Master’s degree in Business, Marketing, or a related field.

2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.

3. Strong network and connections within the D2C space.

4. Excellent communication and negotiation skills.

5. Ability to work collaboratively in a cross-functional team environment.

6. Results-oriented with a focus on meeting and exceeding sales targets.

7. Adaptability and resilience in a rapidly changing business landscape.

If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.

JOB OVERVIEW

Responsible for the front-end development of user interfaces ensuring an enhanced user experience. Follow

emerging trends, adhere to development best practices, and help make improvements to existing web pages,

emails, and all other user interfaces/experiences.

we will need some stronger UX skills to round out the rest of the team (comfortable working with figma and creating responsive/pixel perfect designs

ROLES AND RESPONSIBILITIES

• Work in collaboration with Callaway Golf Designers to turn their vision into functional HTML templates

integrated into SAP Hybris across international sites and multiple brands

• Work in collaboration with backend developers to ensure proper implementation of website data and

functionality.

• Help manage projects through the design, development, and QA processes

• Continue to expand knowledge of new technologies, as well as strengthen current knowledge base

• Build responsive sites for mobile and desktop web experiences.

• Follow the latest advancements in front end technologies and techniques.

• Review code and mentor other developers on best-practices for front end development.

• Help import content and product data into sites using a multi-country model including localization and site[1]specific catalogs

• Help integrate images from digital asset management system

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):

• Experience developing web-based responsive applications

• Fluent in HTML/CSS/JavaScript and able to develop rich client experiences from mock-ups from the ground

up

• Experience using established CSS architecture patterns for code reuse and modularity such as BEM,

SMACSS and others

• Experience with CSS pre-processors such as LESS or SASS

• Experience building responsive templates using bootstrap

• Front end and visualization experience using JavaScript and extensive experience with jQuery Libraries,

React.js, underscore, or native JS for DOM manipulation.

• Experience using HTML markup languages such as JSTL to create high performing applications

• Experience with CMS platforms, such as WordPress, Shopify or Hybris

• Experience using web templating engines

• Extensive knowledge of respective browser compatibility issues (Internet Explorer, Firefox, Safari, Chrome).

• Experience integrating iframes

• Experience loading product and content data onto management tools

• Experience working with RESTful JSON Web Services is a plus

• Experience with front end build tools such as webpack, gulp, grunt, etc.

• Experience with development processes including git

• Experience in working with client and offshore team to ensure seamless delivery.

• Creative, artistic and understanding of how human interacts with computer

• An impeccable eye for detail with the ability to match your UI to any design in a cross-browser and device

environment

• Strong interpersonal and communication skills with an affinity for problem-solving

• Ability to self-manage during projects and proactively raise issues/concerns to the team

• A desire to own a project from beginning to end, with a strong sense of pride in a job exceptionally done

• Design & build a highly scalable, robust backend architecture for our cloud services
• You will be part of a software development team for developing and enhancing SaaS applications.
• Take responsibility of entire module/feature set and develop, test, debug and maintain the application software throughout the product lifecycle
• Working with the Product Management Team to validate and plan new features
• Working with cross-functional teams to deliver stellar end user experience
• Research new technologies and tools that help in building the next generation of our services
• Test, debug and maintain the application software throughout the product lifecycle

• Must have experience with web development in Java 8+, Spring/J2EE or similar frameworks and technologies. (Mandatory)
• Must have worked on REST API (Mandatory)
• Should be an enthusiast for writing clean, reusable code, willing to learn new things as a self-starter person
• 2+ years of strong relevant experience in developing Object-oriented technologies.
• Strong working experience with any of the following DBs - Postgres / MySQL / Oracle or MSSQL
  

• Minimum of 5+ years of experience in IT industry at VMware NSX Design/Implementation Projects.
• Minimum 3+ years of experience in industry leading load balancer and security products (Mandatory)
• Should have solid hands-on experience in VMware Avi, NSX V and/or NSX-T.
• Hands on installation and configuration experience with Base NSX-V & NSX-T Components, VTEP's, Load Balancer, LB Rules, Security components, etc.
• Strong understanding of and experience in TCP/IP, DNS, Http, SSL, DHCP.
• Proficiency in vSphere products and technologies like HA, vMotion, DRS, and Update Manager, Administration, etc would be a plus.
• Exposure to enterprise class architecture or implementation with suite of VMware products including vCenter, vSphere, SAN, RAID, Clustering, Consolidation, Load Balancing, etc.
• Troubleshooting and Debugging of VMware Architecture related issues.
• Strong understanding of Linux/Windows servers.
• Good to have some knowledge in vRA/vRO.
• Good to have Any Automation Experience with PowerShell/Python/Bash/Ansible and basic knowledge of VMware API’s.
• Good to have some knowledge of Kubernetes and Dockers.
• Succeed in a team environment.

• Experience in open source technologies - Solr, Redis, Kafka
• Exposure to building & managing applications in Amazon Webservices (AWS)
• Experience in security, scalability & performance aspects of solution
• Critical Skills: 1. Java / J2EE, Spring, PostGreSQL 2. Nginx, Tomcat 3. Developing REST webservices