Roles & Responsibilities:
1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.
2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.
3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).
4- Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.
5- Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.
6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, and others as necessary.
7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.
8- React positively to changing business conditions by proving to be flexible and adaptable.
Skill & Abilities :
- Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Demonstrated consultative experience, ability to influence, resourcefulness.
- Energized by a desire to help and connect with people.
- Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.
- Bachelor Degree required (e.g. Engineering/ Business/ Marketing)
- Team player, critical thinker, self-motivated and proactive positive attitude
- Fluent in written and spoken English & Hindi (Spoken)

About toprankers
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Key Responsibilities
- Manage day-to-day accounting and financial operations.
- Prepare and review financial statements, MIS reports, and management reports.
- Handle direct and indirect taxation, including GST, TDS, Income Tax, and statutory compliances.
- Ensure timely filing of tax returns and regulatory filings.
- Coordinate with auditors, tax consultants, and government authorities during audits and assessments.
- Represent the organization before tax authorities, when required.
- Ensure compliance with applicable accounting standards, financial regulations, and statutory requirements.
- Manage month-end and year-end closing processes.
- Work on financial planning, budgeting, forecasting, and cash flow management.
- Recommend and implement process improvements to strengthen financial controls and operational efficiency.
- Maintain accurate financial records using accounting software and ERP systems.
Required Skills
- Strong knowledge of Accounting Principles, Financial Reporting, and Statutory Compliance.
- Hands-on experience in Direct and Indirect Taxation.
- Experience in statutory audit, internal audit, and financial compliance.
- Proficiency in MS Office (especially Excel) and accounting/ERP software such as Tally, SAP, Zoho Books, or similar.
- Excellent analytical, communication, and presentation skills.
- Strong attention to detail with the ability to work independently and meet deadlines.
Qualifications
- Qualified Chartered Accountant (CA) - Mandatory
- Bachelor's degree in Commerce (B.Com) or equivalent.
- Prior experience working with an IT Services or Software company is mandatory.
Experience
- 3-6 years of post-qualification experience as a Chartered Accountant.
- Candidates with experience in finance, taxation, statutory compliance, and accounting within the IT industry will be preferred.
Primary responsibilities:
•Design, develop AWS IoT/Cloud-based applications using Typescript, Node.Js.
•Work closely with onsite, offshore, and cross functional teams, Product Management, frontend developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery.
•Proactively Identify risks and failure modes early in the development lifecycle and develop POCs to mitigate the risks early in the program.
•Assertive communication and team skills.
•This individual be self-directed, highly motivated, and organized with strong analytical thinking and problem-solving skills, and an ability to work on multiple projects and function in a team environment.
Experience and Skills Required:
•More than 6 years of overall experience in Software domain.
•At least 3 years of experience in Cloud native applications.
•Solid working knowledge of Typescript, NodeJS.
•Thorough working knowledge in AWS, Lambdas, Microservices etc.,
•Experience in executing CI/CD processes
•Experience in Microservices Architecture
•Good Knowledge on Cloud security & security design control implementation.
•Knowledge of (AWS IoT Core) and In-depth knowledge of AWS cloud native services including Kinesis, DynamoDB, Neptune, Lambda, API Gateway, Timestream , IoT Core, GreenGrass, Aurora, Lambda, etc.
•Great knowledge in Agile/Scrum
- Solid experience in building high quality collateral development, proposals, statements of
work, for services spanning the complete SDLC life cycle.
- Minimum experience must be 3 to 6 years writing winning RFP responses and winning
the RFP from Enterprise and mid-level companies against the best of breed competition
- Should have created compelling solution and RFP defense presentations for both
Enterprises and mid-level companies for deals with Contract Value for each spanning at
least 1 million USD
- Adept at proposing creative engagement and commercial models ensuring win win for
both customer and WAL
- Support the sales team in terms of high quality collateral and All deadlines are met and
all requests are managed on time, zero escalations from the sales.
- Contributor in building Pre Sales collaterals, Service line capabilities, new pricing models
and knowledge
- Strengthen reusable assets repository across domains and key service offerings and
provide trainings to team on customer advocacy, new service offerings
- Proactive ownership, periodic updates to Corporate Deck to stay ahead of the game
- Have good understanding of overall SDLC processes
- Understanding of emerging practices and concepts related software and product
engineering, security engineering, Agile and DevOps
Plz find the below jd for Recro.io and JD attached below .
Please find below the JD for this role.
Request to share some profiles as this is a priority role.
Details: (2 weeks WFO and then Remote - US Shift (3 hours anytime in morning/afternoon and rest of 5 hours from 8 PM to 1 AM))
Experience: 6 - 8 years
Budget - 16 LPA
if strong can consider 5 years of experience also.
Skill sets: .NET, MVC, .NET Core, Angular 2+, MySQL,
Primary Responsibilities:
- Design and develop software applications using .NET, MVC, .NET Core, Angular 2+, MySQL, Javascript, HTML5, and CSS.
- Collaborate with product managers, designers, and other engineers to define software requirements and specifications.
- Write clean, efficient, and maintainable code while adhering to coding standards and best practices.
- Troubleshoot, debug, and resolve software defects and issues in a timely manner.
- Optimize application performance and ensure scalability.
- Perform code reviews and provide constructive feedback to team members.
- Stay updated on the latest industry trends and technologies to continuously improve your skills.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience in software development with expertise in .NET, MVC, .NET Core, Angular 2+, MSSQL, Javascript, HTML5, and CSS.
- Strong problem-solving skills and the ability to think critically to identify and resolve complex technical issues.
- Excellent communication and teamwork skills.
- Self-motivated and able to work independently as well as part of a team.
- Experience with version control systems (e.g., Git) is a plus.
Regards
Divya Mounica
HR Recruiter
Job description:
- To manage and develop the exhibition sales team setting objectives to achieve pre-set targets identified from the exhibition sales plan.
- To ensure that all opportunities are reacted to, proactively targeted and relationship managed in a timely manner.
- To develop sales strategy, taking into account market trends and the business environment and review this on a monthly basis reporting on any findings.
- To undertake relevant sales and marketing activities in order to achieve sales targets from exhibition clients.
- To ensure contracts are accurately raised and reflect the proposal made and ensure they are signed and returned.
- To ensure packages of services are agreed with the client and communicated to the ACC Liverpool events and operations teams.
- To ensure that the sustainability of an event is taken into account when offering availability to a client.
- To identify opportunities and grow new business from a variety of large multi national, local and regional organisations to ensure a diverse complimentary mix of events.
- Liaise closely with Corporate, Association, Sport and Entertainment sector leads on any potential clash events prior to confirming availability to clients to avoid programming conflict.
- To develop a robust CRM process to ensure that key client relationships are developed on an on-going consistent basis and that this information is recorded and reported each month.
- On a monthly basis, report on enquiries received, lost and developed, the state of the sector including business position in relation to the budget target.
- To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner and ensure that team members do the same.
- To proactively call potential customers and ensure that team members are targeted to do the same.
- To set up and attend regular ‘keep in touch’ client meetings.
- To set up and attend regular ‘keep in touch’ team member meetings.
- To attend exhibitions, meetings and other events nationally and internationally as required to promote our organization.
- To provide a monthly sales activity report.
- Be a hands-on user interface and visual designer for our toughest design challenges.
- Develop and detail visual designs and design specifications; drawing on existing high level designs and digital brand guidelines.
- Work alongside product, marketing, UX designers, copywriters, and developers to come up with complete design solutions.
- Review UX design documentation such as wireframes to identify gaps and issues and raise these within the team.
- Own the quality of visual design execution for your design directions as well as extend the existing design styles.
- Present and defend your work to colleagues, other teams, and management.
- Contribute to the development of our Design Club to promote learning, growth, comradeship and innovative thinking across the organisation.
Must Have:
- 2 or more years of experience and proven track record.
- An impressive portfolio of work that showcases excellent practical design skills including layout, colour, typography, and multi channel design.
- Full project lifecycle experience from concept through to completion.
- Experience designing for complex systems across Desktop and Mobile applications.
- Expert user of Sketch, Zeplin, Creative Suite, other tools of the trade.
- Ability to multitask, prioritise projects and communicate across teams, and take feedback positively to turn it into intuitive design solutions.
- Strong understanding of Design Systems.
- Creative ideas with a problem solving mindset.
Good to Have:
- Degree in a design-related field.
- Recognised UX / UI certifications.
- Experience working in an agile development process.
- Basic knowledge of HTML/CSS and JavaScript.
- Basic knowledge of analytics, including Google Analytics.
- Passion for sports.
Role & Responsibilities
- Design Automation framework and develop automated test scripts to maximize efficiency
- Integration of automation suites with tools such as browser stack
Writing and executing automated tests for new features - Mentoring the juniors and contributing to peer reviews
- Participate in design reviews and provide feedback on features and usability as accurately as possible and come up with possible test requirements
- Identify test data requirements and generate required data to support testing
- Completion of the tasks without creating a dependency
- 6 years of experience writing automated tests and frameworks from scratch for automating Mobile App using tools such as XCUITest, Appium, UIAutomator etc. Good exposure in Mobile App Automation testing using any framework
- Experience working on scripting or programming languages (Java, Python) Hands-on experience with TestNG frameworks
- Familiar with agile software development cycles and security testing
- Strong technical and analytical skills; ability to understand complex systems and design tests around integration and interface points
- Knowledge of general QA procedures and methodologies, as well as software development fundamentals. Familiarity with tools like postman, Burp suite and mobile app development tools.
- A practiced eye for pixel misalignments, margin errors, and other visual details.
Pre-Sales – [As the primary role this will dominate 60% of your bandwidth]
• Design solutions utilizing RPA (Ui path and AA) best practices and maintain overall technical responsibility for project delivery as the leader of the delivery team.
• Build the right relationships across all levels of the client to ensure roadblocks to RPA adoption are addressed.
• Lead the transformation effort to standardize the delivery management and enabling technology landscape within the customer to achieve cost efficiency and service delivery performance.
• Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation.
• Shape the end-to-end architecture and design, and solution implementation.
• Provide oversight and guidance of new services initiatives, ensuring adherence to best practices.
Services Delivery – [As the Services Delivery Leader this role will command 25% of your bandwidth]
• You will put together a high-performance, qualified and experienced delivery team in India. Provide coaching and management to Team Leads to ensure quality delivery.
• Chart and oversee implementation of customer RPA journeys from an existing initial implementation to a robust scalable model.
• Establish COE comprising of a crack team of domain experts
• Design RPA services to solve our customer's most challenging use cases by leveraging your technical skills to integrate a wide variety of systems.
Recruitment – [Up to 5% of bandwidth]
• Support identification, screening & recruitment of technical resources
Training – [Up to 10% of bandwidth]
• Set in place a Learning Framework to quickly onboard New Hires and get them ready to be deployed
• Ensure development and documentation of configuration best practices and contribute to team training and professional development
Location- Kolkata
Process- Website
Essential Criteria:-
We therefore welcome candidates who meet the below criteria:· Must have website Process Experience (International Outbound Voice)
· Must have minimum 4 Years of International BPO exposure
· Must be in same Role (Team Leader/ Supervisor /Accounts Manager) in Web Process
· Excellent written and verbal communication
· Good facilitation & Leadership skills
Salary: Best in Industry
NOTE : CANDIDATE MUST BE FROM KOLKATA ONLY. OUTSTATION CANDIDATES ARE NOT ELIGIBLE
For Queries: Please contact in between 11 to 6 pm only Monday- Friday
HR Priya
Looking forward to hearing from you.
Best Regards
Priya Shaw
Lead Human Resource








