Marketing Executive

About Credit Samadhaan

Credit Samadhaan helps people and businesses improve their credit scores and become eligible for loans.

We make credit simple by explaining problems clearly and providing expert support to fix credit issues, increase credit scores, and build long-term financial stability.

Who are the Credit Samadhaan Kendra Partners?

Credit Samadhaan Kendra Partners are local entrepreneurs, consultants, and service providers who work as authorised partners of Credit Samadhaan.

Kendra Partners:

1.Educate customers about credit scores and credit improvement services

2.Onboard customers for Credit Samadhaan services

3.Act as a local service point for credit awareness and financial guidance

4.Earn income through service fees, commissions, and long-term customer relationships

As a Business Development Executive, your role is to explain the Kendra model clearly and onboard interested leads as partners.

Role Overview

Credit Samadhaan is seeking a Business Development Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts.

 The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Key Responsibilities

Sales & Lead Engagement

1.Inbound and outbound communication to potential partners from the company database and marketing leads.

2.Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.

3.Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.

4.Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.

5.Convert qualified leads into paid Credit Samadhaan Kendra Partners.

Follow-ups & Relationship Management

6.Conduct regular follow-ups via calls, WhatsApp, SMS, and email to move prospects through the sales funnel.

7.Build and maintain strong relationships with prospective and onboarded Kendra partners.

Address queries, objections, and concerns professionally to ensure trust and clarity.

CRM & Reporting

1.Accurately update lead status, conversations, and follow-up notes in the CRM system.

Track daily activities, conversions, and pipeline to support data-driven decision making.

Target Achievement & Growth

1.Achieve and exceed monthly sales, onboarding, and revenue targets.

2.Support business growth by identifying upsell and referral opportunities through Kendra partners.

Compensation Structure (CTC)

CTC Range: ₹1.5 LPA – ₹2.4 LPA

(Based on experience, communication skills, and sales background)

Fixed Pay: ₹12,000 – ₹20,000 per month

Variable / Incentives: As per targets

Earning Potential: High performers can earn ₹40,000 – ₹60,000+ per month including incentives

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

We are seeking a Junior Software Engineer (AWS, Azure, Google Cloud,Spring, Node.js, Django) to join our dynamic team. As a Junior Software Engineer will have a passion for technology, a solid understanding of software development principles, and a desire to learn and grow in a collaborative environment. You will work closely with senior engineers to develop, test, and maintain software solutions that meet the needs of our clients and internal stakeholders.

Responsibilties:

• Software Development: Write clean, efficient, and well-documented code for various software applications.
• Testing & Debugging: Assist in testing and debugging software to ensure functionality, performance, and security.
• Learning & Development: Continuously improve your technical skills by learning new programming languages, tools, and AI methodologies.
• Documentation: Assist in the documentation of software designs, technical specifications, and user manuals.
• Problem-Solving: Identify and troubleshoot software defects and performance issues.
• Customer Communication: Interact with customers to gather requirements, provide technical support, and ensure their needs are met throughout the software development lifecycle. Maintain a professional and customer-focused attitude in all communications.

Requirements:

• Education: Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Programming Languages: Proficiency in at least one programming language such as Java, Python, TypeScript or JavaScript.
• Familiarity with: Git version control system, Scrum software development methodology, and basic understanding of databases and SQL.
• Problem-Solving Skills: Strong analytical and problem-solving skills with a keen attention to detail.
• Communication: Good verbal and written communication skills with the ability to work effectively in a team environment and interact with customers.
• Adaptability: Ability to learn new technologies and adapt to changing project requirements.
• Internship/Project Experience: Previous internship experience or project work related to software development is a plus.

Preferred Skills:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Familiarity with back-end frameworks (e.g., Spring, Node.js, Django).
• Knowledge of DevOps practices and tools.

Benefits:

• Work Location: Remote
• 5 days wortking​

You can apply directly through the link: https://zrec.in/F57mD?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

• Strategy Leadership – Creates the Enterprise level technical vision, sets the direction and objectives, then motivates and guides others to take actions that support the vision. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
• Reference IT Architecture- Leads the development of reference technology architecture by collaborating with digital, apps, infrastructure, and security groups.
• Business Capability Model-Expert in business architecture and leads mapping of business capabilities and developing long term plans using a business capability model
• Innovation– Develop and apply knowledge and skills in specific areas of expertise such as Enterprise Mobility, Cloud, Big Data, Analytics, Digital Business, and related topics across Enterprise Architecture, IT, and business domains.  Apply knowledge and creativity to employ technology to drive business success. Run innovation pilots with emerging technologies.
• Application Portfolio Management – Lead application portfolio management across global company application portfolio and identify opportunities to retire, reinvest, upgrade and migrate applications to the cloud.
• Develops others: Acts as a leader and advocate of IT Architecture, including coaching and training staff.
• Continuous Improvement – provides a continually improving set of software and systems engineering practices that minimize development friction, enhance the effectiveness of the architecture and contribute to increasing the velocity of delivering industry-leading, quality, technology solutions. Performs complex cost/benefit analysis when researching future state capabilities. Ensures enterprise solutions are scalable and adaptable according to changing business needs. Promotes a continuous delivery pipeline and rallies the organization around a common technical vision. Advises on best practices (architecture, implementation, etc.).
• Communications - demonstrate excellent interpersonal, written, presentation, leadership, collaboration, facilitation, and negotiation skills and the ability to interact with all levels of internal and external stakeholders. Highly collaborative and able to communicate the value of the enterprise architecture to the organization. Reviews existing enterprise architecture or business processes and establish metrics for improvements, as well as the support of all architectural disciplines under their direction. Strong customer service, networking, and teaming skills. Demonstrated ability to work effectively in a team environment and interact with all levels of internal and external personnel.

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• Experience with enterprise systems, like eCommerce, Digital Marketing, CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Exceptional written, verbal & presentation skills
• Exceptional interpersonal skills including collaboration, facilitation, and influencing
• 5+ years of experience partnering with business managers to develop enterprise-level technical strategies and architectures to support their objectives
• 5+ years of experience in at least three of the following disciplines – Solution architecture, infrastructure architecture, application architecture, data architecture, business architecture
• 10+ years of experience in a midsize or large corporation supporting multiple lines of business with a global presence
• 12+ years of experience in architecture, design, or development of enterprise solutions

• Advanced degree in business, computer science, computer engineering, electrical engineering, system analysis, or related field of study
• 5+ years of experience in SAP
• 5+ years of experience in Salesforce
• 5+ years of experience in Azure
• Knowledge of TOGAF and Zachman
• Ability to develop a business case with strategic and financial justifications
• Understanding of security-related regulatory requirements, such as NIST, PCI, HIPAA compliance
• Strong leadership, analytical and technical skills, experience leading multiple, complex work streams concurrently with demonstrated expertise as a technical lead on large-scale projects
• Knowledge of business process engineering principles and processes, modeling techniques (UML, Domain-Driven Design, Domain Models, Enterprise Architecture design patterns, system integration, performance testing), operating models, financial models, cost-benefit analysis, information security, and risk management

Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micro management
• Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
• Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages. 
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team and more importantly have fun while you work on scaling MoEngage.

Skills required:

- Minimum 2 year experience in Android Development

- Good understanding of Java Programming language

    - OOPs concepts

    - Multi-threading

- Good understanding of Android Framework

    - Framework Components

    - Data Storage/Persistence

    - Offline support for application

    - Rest APIs

Good to Have:

- Knowledge and understanding of Kotlin

- Experience in building dynamic UI

- Knowledge of hybrid frameworks like React-Native/Cordova/Xamarin/Flutter, etc.