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The Store Manager is responsible for overseeing daily operations of the apparel store, ensuring excellent customer service and sales performance. They manage staff, maintain inventory levels, and ensure visual merchandising aligns with brand standards. The role includes analyzing sales data and implementing strategies to meet targets. Strong leadership and communication skills are essential. Experience in fashion retail is preferred.
JOB DESCRIPTION:
You will work as an Associate Product Manager to help develop a product and create an amazing learning experience that directly impacts the lives of millions of Learners across the country.
WHO ARE WE LOOKING FOR?
- Logical bend of mind. Incessant problem solver; the tougher the problem gets, the more fun they have
- Strong product intuition and analytical thinking(Metrics oriented)
- Bias toward data-driven decision-making, combined with solid business judgment
- Has the ability to operate in a very fast-paced, constantly changing and evolving environment
- Strong customer obsession and empathy
- Ability to prioritize work and understand the trade-offs
- Execution focused - ability to infuse execution, milestone focused
- Above all, the candidate must have an outstanding work ethic, should be results-driven and have a strong passion to contribute to the company's vision and mission
ROLES & RESPONSIBILITIES:
- You’ll need to find ways to automate and productize solutions around course experience to improve efficiency
- Identify problems along the learner journey to understand and develop solutions to learner’s pain points
- Gather insights from across teams within the org and conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/analysis
- Continuously improve existing products and features to drive higher engagement, retention and customer delight(NPS)
- On an average day you’d be breaking down user problems, creating roadmaps, prioritizing with the team, running daily stand-ups, looking at customer issues, interacting with customers and collaborating with engineers, designers, operations, support team to help create value
WHY NxtWave:
- Get a front-row seat to a high-growth, fast-paced startup
- Accelerated learning curve
- Impact millions of lives and develop role models in every nook and corner of the country
- Work with the founding team of NxtWave who are on a mission to transform India
- High transparency in decision-making
- Market Competitive salary
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.