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Requirements:
• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes
•Provide technical support for hardware/software issues and resolve help desk requests
•Monitor the system daily and respond immediately to security or usability concerns.
•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.
•Constant finetuning of the OS for improving the performance of the system.
•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.
•Provisioning Operational support and troubleshooting the issues related to system administration.
•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned
•Must be Red Hat certified professional.
Skills Required:
•Red Hat (Primary)
•Debian
•Ubuntu
•SUSE
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
Job Overview:
We are seeking a motivated and enthusiastic Junior AI/ML Engineer to join our dynamic team. The ideal candidate will have a foundational knowledge in machine learning, deep learning, and related technologies, with hands-on experience in developing ML models from scratch. You will work closely with senior engineers and data scientists to design, implement, and optimize AI solutions that drive innovation and improve our products and services.
Key Responsibilities:
- Develop and implement machine learning and deep learning models from scratch for various applications.
- Collaborate with cross-functional teams to understand requirements and provide AI-driven solutions.
- Utilize deep learning frameworks such as TensorFlow, PyTorch, Keras, and JAX for model development and experimentation.
- Employ data manipulation and analysis tools such as pandas, scikit-learn, and statsmodels to preprocess and analyze data.
- Apply visualization tools like matplotlib and spacy to present data insights and model performance.
- Demonstrate a general understanding of data structures, algorithms, multi-threaded programming, and distributed computing concepts.
- Leverage knowledge of statistical and algorithmic models along with fundamental mathematical concepts, including linear algebra and probability.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, or a related field.
- Solid foundation in machine learning, deep learning, computer vision, and natural language processing (NLP).
- Proven experience in developing ML/deep learning models from scratch.
- Proficiency in Python and relevant libraries.
- Hands-on experience with deep learning frameworks such as TensorFlow, PyTorch, Keras, or JAX.
- Experience with data manipulation and analysis libraries like pandas, scikit-learn, and visualization tools like matplotlib.
- Strong understanding of data structures, algorithms, and multi-threaded programming.
- Knowledge of statistical models and fundamental mathematical concepts, including linear algebra and probability.
Skills and Competencies:
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Eagerness to learn and stay updated with the latest advancements in AI/ML technologies.
Preferred Qualifications:
- Previous internship or project experience in AI/ML.
- Familiarity with cloud-based AI/ML services and tools.
Nirwana.AI is an equal opportunity employer and welcomes applicants from all backgrounds to apply.
Job description
- Hiring for Email Marketing Executive
Responsibilities:
- Work closely with sales and marketing teams to identify our target email audience and grow our email list, using particularly placed sign up forms and gated content throughout the larger website
- Design and implement direct email marketing campaigns. This includes (but is not limited to) developing copy and subject lines, designing email templates, building email lists, and more.
- Manage and report on email marketing campaigns and results; use results to determine ROI, make suggestions for improvements, and establish best practices
- Ensure prompt, accurate, and error-free communication with customers to build loyal relationships and minimize unsubscribes
- Work with leadership to determine goals; report on sales revenue generated from email marketing efforts
- Maintain email database
- Support the Business Development Team for sending outreach emails.
- Setup & Automate response form Email to CRM.
- Set up Manage Drip Marketing Sequence.
- Implement automation using ChatBot.
- Connect Whatsapp with the website and implement Whatsapp API also.
- Connect SMS Tool using API through website & CRM.
- Manage Freshsales.
- Implement Linkedin Automation to generate Leads.
- Connect Every channel to set up an Integrated Marketing Campaign
- Design and develop innovative, company impacting products and services to support infrastructure operations
- Design, develop and implement object-oriented PHP applications from prototype through implementation
- Integrate open source and commercial enterprise applications into an exposed API and web-based portal
- Create highly scalable and performant REST/SOAP web services
- Keep focus on end users and goals all through the development process
- Work closely with product management and stakeholders to ensure applications meet needs and expectations
- Adhere to the highest levels of technical discipline and excellence to set a standard for the larger development organization
Requirements
- Bachelor's Degree in Computer Science, related field, or comparable extra work experience
- Solid experience with SQL and relation databases
- Solid experience with Object Oriented Design and Development
- Experience Developing API Interfaces
- Experience with version control systems, preferably Git
Beneficial Skills
- Experience with non-relational data stores such as ZooKeeper or Memcache
JOB Description
A London based foreign bank has a requirement of shifting its credit MIS to back office and thus has an immediate opportunity for a contract role for the MIS function.
Job Responsibilities:
You will be required to prepare MIS based upon existing standard operating procedures (SOP).
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Process |
Description |
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ODA file |
Update limits, limit expiry dates, calculate availment of limits for multi-currency OD limits, limits against FD etc |
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Limit Sanction statement |
Preparation of list covering all the credit facilities sanctioned during the reporting month |
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Consolidated data |
Preparation of industry-wise, country-wise data of entire credit portfolio of the bank |
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Credit dashboard |
Pictorial representation of the credit portfolio based on various parameters |
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India based exposure |
Reporting of India based exposure to parent bank |
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Real estate exposure |
Add new accounts opened |
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Real estate exposure |
Update exposure by updating the latest position of undisbursed loan amounts as on reporting date |
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Real estate exposure |
Update value of security, cost of project, Gross Development Value etc |
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Real estate exposure |
Add loans under process and loans sanctioned but not disbursed. Remove loans which have been disbursed. |
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Key risk indicators |
Update the KRIs as requirement of Risk Department |
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Largest and second largest exposure |
Select largest and second largest inflow |
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Restructured accounts |
Reporting of accounts which have been restructured |
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Loan file |
Instalment-wise breakup of the term loans in the credit portfolio and identification of addition of irregular accounts |
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Control of capital adequacy |
Analysis of inflow and outflow based on proposals under process and expected repayments |
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Valuation, Visit, Insurance |
Reporting of pending valuations, visits and insurance |
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IFRS 9 |
1. Collating information from various sources to populate respective information sheet (3c File data). |
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BTL regulatory reporting |
Reporting for Residential BTL Loans |
The candidate should have good knowledge of Microsoft Office Suite (Excel, Word) comprising of H/V Lookup, Data Flow Charts & Graphs, Pivot Table.
Candidate having knowledge of the following will be preferred
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Fair understanding of credit functions
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IFRS 9 application – ECL, stage 1/2/3
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Banking products related to loans and advances TL, OD etc
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NPA – days past due, standard, sub standard
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LTV- LTC , GDV
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Property type – Residential, Commercial, W/H, Industrial
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ROI – Libor, fixed, floating
- Networking through industry contacts, association memberships, trade groups, social media, and employees.
- Owning Requisitions (Hands-on role) End to end delivery (Requisitions, Offers to Follow Up, Onboarding)
- Sourcing the candidates as per requirement from the job portals and field sourcing.
- Developing and tracking goals for the recruiting and hiring process, team.
- Ensuring adherence to the compliances.
- Screening applicants to evaluate if they meet the position requirements.
- Conducting regular follow-up with managers to determine the effectiveness of recruiting -plans and implementation
- Developing a pool of qualified candidates in advance of need
- Researching and recommending new sources for active and passive candidate recruiting
- Fostering long-term relationships with past applicants and potential candidates
- Establishing sound policies and the groundwork for equitable treatment for every employee.
- Taking exit interviews and understanding the reason for employees exiting.
- Ensuring that the recruitment targets are met through self and team's effort.
- Setting up of recruitment team in cities where the company expands.
Desired Candidate Profile What you need to have:
- Must know how to effectively post jobs on online portals.
- MUST HAVE HIRED FOR E-COMMERCE, LOGISTICS, OR BLUE-COLLARED JOBS WITH BEST RESULTS
- Have an excellent network of local blue-collared hiring agencies in Delhi-NCR
- Hands-on experience in PF, ESI, and Labor laws.
- Experience in compliance management.
- Diplomatic and a proven ability in building up effective relationships.
- Strong communication and influencing skills.
- Be able to onboard 50 to 75 candidates in a week.
- Should be highly motivated and a self-starter at work.
- Should have managed a recruitment team previously.
- Should have potential to lead teams in multiple cities in future.
Job Description:-
- Php Developer Skills Required.
- Good working knowledge on Core PHP.
- Strong knowledge of MVC Framework and knowledge of Laravel.
- Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
- Strong knowledge of MySQL databases & OOPS concepts.
- Strong knowledge of ORM and query builder.
- Knowledge of queue scheduling and task scheduling.
- Strong knowledge of Artisan commands.
- Hands on experience of service providers and create new service providers in the application when needed.
- Integration of user-facing elements developed by front-end developers.
- Build efficient, testable, and reusable modules.
- Solve complex performance problems and architectural challenges.
- Write well designed, testable, efficient code by using best software development practices.
- Integrate data from various back-end services and databases.
- Create and maintain software documentation.
- Knowledge of Rest APIs.
- Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
- Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
- Proficient understanding of code versioning tools, such as Git is mandatory.
- Ability to debug the code and resolve the issues.
Key Responsibilities:-
- Build reusable code and libraries for future use.
- Participate in the full lifecycle of the projects.
- Optimize application for maximum speed and scalability.
- Ability to work independently and within a team environment.
- Assist in troubleshooting any production issues.
- Working within an existing code base and also writing code from scratch.
- Good team player -collaborate with other team members and stakeholders.
- Commitment to meet corporate goals and tight deadlines.
Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.
Experience:- 3+ Years’ experience.
Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.
Pipelines should be optimised to handle both real time data, batch update data and historical data.
Establish scalable, efficient, automated processes for complex, large scale data analysis.
Write high quality code to gather and manage large data sets (both real time and batch data) from multiple sources, perform ETL and store it in a data warehouse.
Manipulate and analyse complex, high-volume, high-dimensional data from varying sources using a variety of tools and data analysis techniques.
Participate in data pipelines health monitoring and performance optimisations as well as quality documentation.
Interact with end users/clients and translate business language into technical requirements.
Acts independently to expose and resolve problems.
Job Requirements :-
2+ years experience working in software development & data pipeline development for enterprise analytics.
2+ years of working with Python with exposure to various warehousing tools
In-depth working with any of commercial tools like AWS Glue, Ta-lend, Informatica, Data-stage, etc.
Experience with various relational databases like MySQL, MSSql, Oracle etc. is a must.
Experience with analytics and reporting tools (Tableau, Power BI, SSRS, SSAS).
Experience in various DevOps practices helping the client to deploy and scale the systems as per requirement.
Strong verbal and written communication skills with other developers and business client.
Knowledge of Logistics and/or Transportation Domain is a plus.
Hands-on with traditional databases and ERP systems like Sybase and People-soft.
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