Performance Engineer

Job Role: Social Media Manager

Location- Kochi

Kapra Highness Ventures-Buyerzkart , is looking for a Social Media Manager. The candidate must have experience in Ecommerce business environment, as well as producing pertinent, interesting, and creative content for a variety of digital platforms.

The Content and Social Media Manager will create and distribute content in various formats across multiple channels with the goal of enhancing our brands and driving digital follower expansion

Job Responsibilities:

• Contributes to the marketing strategy by leveraging social media to identify and acquire customers.
• Develops social media marketing plans and programs for each product and directs promotional support.
• Maintains online relations with customers by organizing and developing specific customer-relations programs.
• Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
• Creates new strategies for market development, acquiring and analyzing data, and consulting with internal and external sources.
• Maintains research database by identifying and assembling marketing information.
• Provides marketing information by answering questions and requests.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Completes social media marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains social media marketing staff by recruiting, selecting, training, and managing employees.
• Develops marketing staff by providing information, educational opportunities, and growth opportunities.

Qualifications/Skills:

• Social media skills
• Creating and maintaining client relationships
• Managing Processes
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis

Qualification:

• Bachelor’s or master’s degree in marketing or a related field
• Proven working experience of 3-5 years in digital/social marketing, particularly in E-commerce company.
• Demonstrable experience leading and managing SEO/SEM, marketing database, and social media advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Responsible for the product development and maintenance
• Analyze and resolve performance bottlenecks

Requirements

• 3+ Years of experience in Web Application Development
• Should excel in working with large-scale applications and frameworks
• Expert in Programming using Angular 8/10/11, Web API
• Should have knowledge in Relational and Non-Relational databases (NO SQL).
• Strong knowledge of SDLC methodologies – Agile/Scrum
• Very good development skills in front end technologies/javascript.
• Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
• Good understanding of Web Security Concepts

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.

SkilloVilla is a platform where one can hone their abilities through expert-driven courses in the latest technologies and gain access to companies anywhere across the globe. Right from upskilling, resume creation, and mock interviews to finding suitable placements with the right companies, we have your backs at all times. At SkilloVilla, we have made it our mission to support young graduates in enhancing their learnings and transforming them into big earnings.

Making sure you have a steep learning curve while having fun is our promise! See the ~2min explainer video to get a sense of what we do.

https://www.youtube.com/watch?v=zMWk1lQDmec&;t=24s

Your Responsibilities:

• Learn & understand Skillovilla’s products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements.
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, and connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage, and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects

What you will need:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, and English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• We are open to hiring freshers and experienced candidates both in our organization.

Note: This is a work-from-office role, based in Raipur. All candidates are expected to serve as per standard working hours.

• A strong work ethic and sense of commitment
• Responsible for end-to-end recruitment cycle i.e., sourcing qualified candidates to deploying selected candidates with the clients.
• Understanding & analyzing the requirement of the position based on client’s specifications.
• Experience in End-to-end recruitment: Sourcing to on boarding candidates.
• Sourcing of candidates via internet postings, networking, headhunting and internal Database.
• Ability to source resumes quickly and work on multiple positions simultaneously Thorough screening applications for identifying quality candidates.
• Sound knowledge on Sourcing Candidates thru RESDEX, Monster & various Job Sites.
• Excellent knowledge in Boolean function & usage of various job board database.
• Foster long-term relationships with candidates and clients
• Draft job descriptions push them through all talent acquisition channels and coordinate candidate sourcing with the same.
• Doing junior to middle level hiring for all verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioral Fitment, Stability etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and client and maintain records of progress.
• Craft and send personalized recruiting emails with current job openings to passive candidates.
• Keep up to date with new technological trends and products
• You need to be comfortable being an individual contributor and working in an ambiguous, chaotic and fast paced work environment.
• Strong decision-making skills
• Experience in end-to-end recruitment Quick learner and a passion for bridging talent with opportunity

Minimum qualifications -

• Bachelor’s degree
• Telephonic Skills
• Interviewing & Negotiation skills
• Excellent interpersonal communication skills
• Excellent English Communication Written & Verbal, with very good E-Mail writing skills & etiquette.
• Professionalism
• Strong social aptitude and ability to build relationships
• Technical knowledge to be able to talk to job prospects and understand qualifications