11+ BSS Jobs in Delhi, NCR and Gurgaon | BSS Job openings in Delhi, NCR and Gurgaon

Location: Bengaluru or Gurgaon

Salary: Market rate

We need immediate Joiners

 1.1             Designation

Engineer, Sr Engineer, Lead and Staff
1.2             Role

Responsible for the software architecture, design, development, testing and documentation for projects. Develop a good understanding of requirements, translate to user stories and tasks, develop the requirements, unit and integration testing and ensuring product quality as per internal and customer’s quality requirements

   Responsibilities and Key Result Areas

Primarily responsible for the following:

• Responsible for defining, designing, and implementing common cloud  based EMS for Radisys network elements.
• Expected to create innovative solutions in conjunction system architects.
• Key technology themes include cloudification and virtualization knowledge, understanding of building the common platform systems for porting applications.
• Experienced all phases of product life cycle including requirements, design, coding, and testing
• Exposure to software/system Architecture principles and ability to work as part of a team to solve complex technical problems
• Experience in good implementation practices including good design documentation, code reviews, build processes, test automation and debugging skills.
• Knowledge on source control management and system operations. Knowledge on Modeling using higher level design tools is desirable
• Experienced of working in agile scrum teams and understanding of the process to convert the EPICs to user stories and tasks.     
• Skill Sets:    

• Development experience in embedded systems, Linux, and real-time OS environments.
• Experience in virtualization and containerization of Carrier network functions using tools like –

Openstack, Kubernetes, HELM charts, Open source Message bus, opensource DB like - Mongo, Redis etc.

• Experience in design and implementation of CNFs using Microservices architecture
• Must have worked in the design and development of Telecom EMS/NMS with RAN/FTTH solution is a must.
• Experience with OSS/BSS Integration and deployment in production system
• Hands-on experience in large scale design for EMS and NMS for service based applications, OSS and BSS
• Must have worked in building EMS System Architecture, designs, specifications for service provisioning, OAM and configuration, FCAPS functionality, provisioning and configuration of network elements
• Experience with developing Mirco-services in a container, orchestration, CI/CD based environment
• Experience on any one of the scripting language - Python, Perl, TCL, shell scripting
• Knowledge of a Cloud and software automation tools/framework (chef, puppet, ansible, PowerShell etc)
• Experience in protocols (SNMP/MIB, NETCONF/YANG, SFTP, Syslog, REST/RESTCONF, OF-CONFIG, SOAP)
• Understanding of Network Security protocols like IPSEC
• Understanding of IPv4 / IPv6
• Good programming skills  (Java, Spring Boot, GoLang, REST, Hibernate, OSGi, JPA, Ansible playbooks, Perl and Shell scripts)
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• Soft Skills
• Good communication skills (written, verbal, presentation and listening)
• Good mentoring skills
• Good demonstration skills and customer interaction
• Active team player & excellent interpersonal interactions skills in a team work environment
• Must have ability to drive and demand result from team, resolve technical conflicts
• Ability to front end big customers / operators with technical and business acumen desirable

• 5 o 12 years of industry experience in EMS and cloud technologies
• Graduate/Post graduate in Computer Science / Electronics Engineering in the relevant field

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

We are looking for a visionary and hands-on Head of Data Science and AI with at least 6 years of experience to lead our data strategy and analytics initiatives. In this pivotal role, you will take full ownership of the end-to-end technology stack, driving a data-analytics-driven business roadmap that delivers tangible ROI. You will not only guide high-level strategy but also remain hands-on in model design and deployment, ensuring our data capabilities directly empower executive decision-making.

If you are passionate about leveraging AI and Data to transform financial services, we invite you to lead our data transformation journey.

Key Responsibilities

Strategic Leadership & Roadmap

• End-to-End Tech Stack Ownership: Define, own, and evolve the complete data science and analytics technology stack to ensure scalability and performance.
• Business Roadmap & ROI: Develop and execute a data analytics-driven business roadmap, ensuring every initiative is aligned with organizational goals and delivers measurable Return on Investment (ROI).
• Executive Decision Support: Create and present high-impact executive decision packs, providing actionable insights that drive key business strategies.

Model Design & Deployment (Hands-on)

• Hands-on Development: Lead by example with hands-on involvement in AI modeling, machine learning model design, and algorithm development using Python.
• Deployment & Ops: Oversee and execute the deployment of models into production environments, ensuring reliability, scalability, and seamless integration with existing systems.
• Leverage expert-level knowledge of Google Cloud Agentic AI, Vertex AI and BigQuery to build advanced predictive models and data pipelines.
• Develop business dashboards for various sales channels and drive data driven decision making to improve sales and reduce costs. 

Governance & Quality

• Data Governance: Establish and enforce robust data governance frameworks, ensuring data accuracy, security, consistency, and compliance across the organization.
• Best Practices: Champion best practices in coding, testing, and documentation to build a world-class data engineering culture.

Collaboration & Innovation

• Work closely with Product, Engineering, and Business leadership to identify opportunities for AI/ML intervention.
• Stay ahead of industry trends in AI, Generative AI, and financial modeling to keep Bajaj Capital at the forefront of innovation.

Must-Have Skills & Experience

Experience:

• At least 7 years of industry experience in Data Science, Machine Learning, or a related field.
• Proven track record of applying AI and leading data science teams or initiatives that resulted in significant business impact.

Technical Proficiency:

• Core Languages: Proficiency in Python is mandatory, with strong capabilities in libraries such as Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch.
• Cloud Data Stack: Expert-level command of Google Cloud Platform (GCP), specifically Agentic AI, Vertex AI and BigQuery.
• AI & Analytics Stack: Deep understanding of the modern AI and Data Analytics stack, including data warehousing, ETL/ELT pipelines, and MLOps.
• Visualization: PowerBI in combination with custom web/mobile applications.

Leadership & Soft Skills:

• Ability to translate complex technical concepts into clear business value for stakeholders.
• Strong ownership mindset with the ability to manage end-to-end project lifecycles.
• Experience in creating governance structures and executive-level reporting.

Good-to-Have / Plus

• Domain Expertise: Prior experience in the BFSI domain (Wealth Management, Insurance, Mutual Funds, or Fintech).
• Certifications: Google Professional Data Engineer or Google Professional Machine Learning Engineer certifications.
• Advanced AI: Experience with Generative AI (LLMs), RAG architectures, and real-time analytics.

About the Job

This is a full-time role for a Lead DevOps Engineer at Spark Eighteen. We are seeking an experienced DevOps professional to lead our infrastructure strategy, design resilient systems, and drive continuous improvement in our deployment processes. In this role, you will architect scalable solutions, mentor junior engineers, and ensure the highest standards of reliability and security across our cloud infrastructure. The job location is flexible with preference for the Delhi NCR region.

Responsibilities

• Lead and mentor the DevOps/SRE team
• Define and drive DevOps strategy and roadmaps
• Oversee infrastructure automation and CI/CD at scale
• Collaborate with architects, developers, and QA teams to integrate DevOps practices
• Ensure security, compliance, and high availability of platforms
• Own incident response, postmortems, and root cause analysis
• Budgeting, team hiring, and performance evaluation

Requirements

Technical Skills

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 7+ years of professional DevOps experience with demonstrated progression.
• Strong architecture and leadership background
• Deep hands-on knowledge of infrastructure as code, CI/CD, and cloud
• Proven experience with monitoring, security, and governance
• Effective stakeholder and project management
• Experience with tools like Jenkins, ArgoCD, Terraform, Vault, ELK, etc.
• Strong understanding of business continuity and disaster recovery

Soft Skills

• Cross-functional communication excellence with ability to lead technical discussions.
• Strong mentorship capabilities for junior and mid-level team members.
• Advanced strategic thinking and ability to propose innovative solutions.
• Excellent knowledge transfer skills through documentation and training.
• Ability to understand and align technical solutions with broader business strategy.
• Proactive problem-solving approach with focus on continuous improvement.
• Strong leadership skills in guiding team performance and technical direction.
• Effective collaboration across development, QA, and business teams.
• Ability to make complex technical decisions with minimal supervision.
• Strategic approach to risk management and mitigation.

What We Offer

• Professional Growth: Continuous learning opportunities through diverse projects and mentorship from experienced leaders
• Global Exposure: Work with clients from 20+ countries, gaining insights into different markets and business cultures
• Impactful Work: Contribute to projects that make a real difference, with solutions generating over $1B in revenue
• Work-Life Balance: Flexible arrangements that respect personal wellbeing while fostering productivity
• Career Advancement: Clear progression pathways as you develop skills within our growing organization
• Competitive Compensation: Attractive salary packages that recognize your contributions and expertise

Our Culture

At Spark Eighteen, our culture centers on innovation, excellence, and growth. We believe in:

• Quality-First: Delivering excellence rather than just quick solutions
• True Partnership: Building relationships based on trust and mutual respect
• Communication: Prioritizing clear, effective communication across teams
• Innovation: Encouraging curiosity and creative approaches to problem-solving
• Continuous Learning: Supporting professional development at all levels
• Collaboration: Combining diverse perspectives to achieve shared goals
• Impact: Measuring success by the value we create for clients and users

Apply Here - https://tinyurl.com/t6x23p9b

Back-End Developer (B2B SaaS)

Location: Kashmere Gate, Delhi (Hybrid)

NP: Immediate Joiner

Experience: 2.5Years - 3.5 Years

About Us:

Eazybe is transforming workplace communication by creating innovative tools on top of popular messaging platforms like WhatsApp, phone calls, and more. As we expand our reach into international markets, we're looking for dynamic sales professionals to join our team!

Key Responsibilities:

• Backend Development: Write clean, maintainable, and efficient code for server-side applications.
• API Design & Integration: Build and maintain RESTful or GraphQL APIs to support various front-end and mobile applications.
• Database Management: Design, implement, and maintain robust databases, ensuring data integrity and security.
• Performance Optimisation: Optimize applications for maximum speed and scalability.
• Collaboration: Work closely with front-end developers, product managers, and other team members to ensure seamless integration of functionalities.
• Debugging & Troubleshooting: Identify and fix bugs, bottlenecks, and system issues.
• Security: Implement best practices for securing backend systems and data.
• Documentation: Prepare technical documentation and reports for system and code processes.

Qualifications:

• Proficient in solving Data Structures and Algorithms (DSA) problems.
• Demonstrated experience with platforms like LeetCode or similar competitive programming environments.
• Strong aptitude and problem-solving skills, with the ability to think critically and approach challenges creatively.
• A sharp analytical mindset with a proven ability to learn and adapt quickly.
• Proficiency in server-side programming languages such as Python, Node.js, Ruby, Java, PHP, or others.
• Experience with frameworks like Django, Express, Flask, Spring Boot, etc.
• Strong understanding of databases (SQL and NoSQL), such as MySQL, PostgreSQL, MongoDB, Redis, etc.
• Familiarity with API standards and development (REST, GraphQL).
• Knowledge of cloud platforms like AWS, Azure, Google Cloud, or others.
• Experience with version control tools like Git.

What We Offer:

• 12 days of Paid Time Off (PTO) annually
• 10 days of Working From Anywhere (WFA) annually
• Hybrid Work Model: 4 days in-office and 2 days from home
• Convenient Office Location: Just a 7-minute walk from Kashmiri Gate Metro

Candidates who meet the criteria will undergo 2 to 3 interviews and a possible paid work trial focusing on analytical and technical skills.

If you're passionate about backend development and eager to work in a fast-paced, innovative environment, we want to hear from you!

About the Role

We are looking for a highly analytical and detail-oriented Senior Business Analyst to join our team. The ideal candidate will have a strong ability to translate business needs into actionable insights, drive data-backed decision-making, and collaborate with cross-functional teams to enhance business processes and strategies.

Key Responsibilities

• Analyze business processes, identify gaps, and recommend improvements to enhance efficiency and effectiveness.
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• Collaborate with stakeholders across departments to gather, document, and analyze business requirements.
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• Work closely with product, engineering, and marketing teams to ensure business objectives align with company goals.
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• Develop and maintain reports, dashboards, and data visualizations to track KPIs and business performance.
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• Conduct market research and competitive analysis to support strategic planning.
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• Identify risks and propose mitigation strategies for business challenges.
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• Support the implementation of new systems, processes, and tools by providing business insights and ensuring smooth adoption.
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• Facilitate stakeholder meetings, presentations, and training sessions to align business goals and project outcomes.
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Requirements

• 5+ years of experience as a Business Analyst or in a similar analytical role.
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• Strong experience in business process modeling, data analysis, and reporting.
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• Proficiency in SQL, Excel, and business intelligence tools (e.g., Tableau, Power BI).
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• Familiarity with Agile and Scrum methodologies.
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• Ability to translate business needs into technical requirements.
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• Excellent communication, problem-solving, and stakeholder management skills.
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• Experience in working with product and engineering teams is a plus.
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• Bachelor's/Master’s degree in Business Administration, Finance, IT, or a related field.
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Nice to Have

• Experience in the tech startup space or a social media domain is a plus.
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• Exposure to AI/ML-driven analytics tools.
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Why Join Us?

• Be part of an innovative and fast-growing company.
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• Work on impactful projects that shape the future of our product.
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• Competitive compensation, benefits, and growth opportunities.

• Database Integration
• Java
• Oops concept
• Spring boot
• No SQL server (Mongo DB)
• SQL Server
• Rest API
• MVC
• Hibernate
• API optimization
• Multi-Processing

• 2+ years of relevant work experience in Java & Spring
• Experience in Mongo DB (optional).
• Experience working in software development
• Proficient in Sprint Boot
• Good understanding of Java language
• Knowledge of NoSQL & SQL databases
• Has experience in functional and technical design
• Experience in working with front end technologies and/or front end

• Experience with user-interface
• Background in computer science, with a focus on data structures, algorithms, and API
• Ability to learn other coding
• Demonstrated ability to share knowledge via formal mentoring, reviewing code, reviewing design documents, providing technical talks, teaching classes, or as a consultant on

• Handling the development of new webpages and changes to website design and infrastructure if any
• Working with various stakeholders to define the objectives that will drive the most meaningful impact needed to execute them
• Developing and maintaining web development processes and standards
• Proposing and evaluating innovative solutions and ideas, and implementing them
• Creating detailed technical tasks list and providing technical guidance to the team
• Ensuring project requirements are delivered on time within budget and meeting quality objectives

What you need to have:

• 6 to 9 years experience as a website developer
• Experience in handling a team
• Good understanding of banking business processes
• Good knowledge of PHP, CSS, bootstrap, Angular 8 or above
• Knowledge of RDMS
• Hands-on experience in Javascript
• Good communication skills