11+ BSS Jobs in Delhi, NCR and Gurgaon | BSS Job openings in Delhi, NCR and Gurgaon

Location: Bengaluru or Gurgaon

Salary: Market rate

We need immediate Joiners

 1.1             Designation

Engineer, Sr Engineer, Lead and Staff
1.2             Role

Responsible for the software architecture, design, development, testing and documentation for projects. Develop a good understanding of requirements, translate to user stories and tasks, develop the requirements, unit and integration testing and ensuring product quality as per internal and customer’s quality requirements

   Responsibilities and Key Result Areas

Primarily responsible for the following:

• Responsible for defining, designing, and implementing common cloud  based EMS for Radisys network elements.
• Expected to create innovative solutions in conjunction system architects.
• Key technology themes include cloudification and virtualization knowledge, understanding of building the common platform systems for porting applications.
• Experienced all phases of product life cycle including requirements, design, coding, and testing
• Exposure to software/system Architecture principles and ability to work as part of a team to solve complex technical problems
• Experience in good implementation practices including good design documentation, code reviews, build processes, test automation and debugging skills.
• Knowledge on source control management and system operations. Knowledge on Modeling using higher level design tools is desirable
• Experienced of working in agile scrum teams and understanding of the process to convert the EPICs to user stories and tasks.     
• Skill Sets:    

• Development experience in embedded systems, Linux, and real-time OS environments.
• Experience in virtualization and containerization of Carrier network functions using tools like –

Openstack, Kubernetes, HELM charts, Open source Message bus, opensource DB like - Mongo, Redis etc.

• Experience in design and implementation of CNFs using Microservices architecture
• Must have worked in the design and development of Telecom EMS/NMS with RAN/FTTH solution is a must.
• Experience with OSS/BSS Integration and deployment in production system
• Hands-on experience in large scale design for EMS and NMS for service based applications, OSS and BSS
• Must have worked in building EMS System Architecture, designs, specifications for service provisioning, OAM and configuration, FCAPS functionality, provisioning and configuration of network elements
• Experience with developing Mirco-services in a container, orchestration, CI/CD based environment
• Experience on any one of the scripting language - Python, Perl, TCL, shell scripting
• Knowledge of a Cloud and software automation tools/framework (chef, puppet, ansible, PowerShell etc)
• Experience in protocols (SNMP/MIB, NETCONF/YANG, SFTP, Syslog, REST/RESTCONF, OF-CONFIG, SOAP)
• Understanding of Network Security protocols like IPSEC
• Understanding of IPv4 / IPv6
• Good programming skills  (Java, Spring Boot, GoLang, REST, Hibernate, OSGi, JPA, Ansible playbooks, Perl and Shell scripts)
•  
• Soft Skills
• Good communication skills (written, verbal, presentation and listening)
• Good mentoring skills
• Good demonstration skills and customer interaction
• Active team player & excellent interpersonal interactions skills in a team work environment
• Must have ability to drive and demand result from team, resolve technical conflicts
• Ability to front end big customers / operators with technical and business acumen desirable

• 5 o 12 years of industry experience in EMS and cloud technologies
• Graduate/Post graduate in Computer Science / Electronics Engineering in the relevant field

Customer Service

Good Communication Skill

System Handling

Customer Queries Handling

Data Entries

Knowledge of MS

Position

Senior Program Manager - Human Resources

About The Convergence Foundation

Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.

The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.

In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.

Organisations We Support:

Central Square Foundation (est. 2012)

Air Pollution Action Group (est. 2019)

India Leaders for Social Sector (est. 2017)

Centre for Effective Governance of Indian States (est. 2019)

ACT EdTech Ambition Fund (est. 2020)

Accelerate Indian Philanthropy (est. 2021)

Foundation for Advancing Science and Technology (est. 2021)

The Udaiti Foundation (est. 2022)

Foundation for Economic Development (est. 2022)

ChangeINKK (est. 2022)

Sports and Society Accelerator (est. 2022)

The Infravision Foundation (est. 2022)

Centre for Research In Schemes and Policies (est. 2022)

Prosperiti

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Position Summary:

The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.

The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.

This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.

Responsibilities

The key roles and responsibilities will be:

1. Organizational Design and Development:

• Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
• Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
• Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
• Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
• Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.

2. Culture Enhancement:

• Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
• Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
• Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.

3. Leadership Training and Development:

• Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
• Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
• Design and drive the Leadership Academy for Leaders across grantee organisations

4. Learning and Development:

• Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
• Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.

5. Compensation and Benefits Optimization:

• Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
• Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.

Desired Qualifications, Skills and Abilities

Ideal candidates should have the following qualifications and skills:

Masters degree in Human Resources or related field from a top-tier institution.

• 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
• Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
• Excellent communication and presentation skills.
• Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
• Demonstrated expertise in organizational design, change management, and culture transformation.
• Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact

Personal Characteristics and Desired Qualities

• Strong relationship-building skills, with a focus on networking and nurturing talent.
• Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
• Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
• Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
• Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.

Compensation

Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.

Location

New Delhi, India

Designation - Venue Booking Expert

Work experience: 1-2 years

Office Location: Connaught Place, New Delhi

Working days: 6 days ( Monday - Saturday )

Working Timings: 10:30 AM - 7 PM

Salary Range - 15k to 25k + incentives up to 20k

Job Description :

1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned venues.

2) Meeting monthly revenue targets in assigned venues.

3) Consistently develop a community of repeat customers by building rapport.

4) Ability to problem solve and contribute ideas to improve service for customers.

5) Clearly communicating booking detail to both customers and assigned venue management to ensure transparency.

Skills Required-

1) Candidate must be comfortable with the Cold calling.

2) Candidate must have 1 year of Telesales, Inside sales experience.

3) Candidate must be confident and comfortable with English and Hindi

What you need to have: