11+ BSS Jobs in Bangalore (Bengaluru) | BSS Job openings in Bangalore (Bengaluru)

Location: Bengaluru or Gurgaon

Salary: Market rate

We need immediate Joiners

 1.1             Designation

Engineer, Sr Engineer, Lead and Staff
1.2             Role

Responsible for the software architecture, design, development, testing and documentation for projects. Develop a good understanding of requirements, translate to user stories and tasks, develop the requirements, unit and integration testing and ensuring product quality as per internal and customer’s quality requirements

   Responsibilities and Key Result Areas

Primarily responsible for the following:

• Responsible for defining, designing, and implementing common cloud  based EMS for Radisys network elements.
• Expected to create innovative solutions in conjunction system architects.
• Key technology themes include cloudification and virtualization knowledge, understanding of building the common platform systems for porting applications.
• Experienced all phases of product life cycle including requirements, design, coding, and testing
• Exposure to software/system Architecture principles and ability to work as part of a team to solve complex technical problems
• Experience in good implementation practices including good design documentation, code reviews, build processes, test automation and debugging skills.
• Knowledge on source control management and system operations. Knowledge on Modeling using higher level design tools is desirable
• Experienced of working in agile scrum teams and understanding of the process to convert the EPICs to user stories and tasks.     
• Skill Sets:    

• Development experience in embedded systems, Linux, and real-time OS environments.
• Experience in virtualization and containerization of Carrier network functions using tools like –

Openstack, Kubernetes, HELM charts, Open source Message bus, opensource DB like - Mongo, Redis etc.

• Experience in design and implementation of CNFs using Microservices architecture
• Must have worked in the design and development of Telecom EMS/NMS with RAN/FTTH solution is a must.
• Experience with OSS/BSS Integration and deployment in production system
• Hands-on experience in large scale design for EMS and NMS for service based applications, OSS and BSS
• Must have worked in building EMS System Architecture, designs, specifications for service provisioning, OAM and configuration, FCAPS functionality, provisioning and configuration of network elements
• Experience with developing Mirco-services in a container, orchestration, CI/CD based environment
• Experience on any one of the scripting language - Python, Perl, TCL, shell scripting
• Knowledge of a Cloud and software automation tools/framework (chef, puppet, ansible, PowerShell etc)
• Experience in protocols (SNMP/MIB, NETCONF/YANG, SFTP, Syslog, REST/RESTCONF, OF-CONFIG, SOAP)
• Understanding of Network Security protocols like IPSEC
• Understanding of IPv4 / IPv6
• Good programming skills  (Java, Spring Boot, GoLang, REST, Hibernate, OSGi, JPA, Ansible playbooks, Perl and Shell scripts)
•  
• Soft Skills
• Good communication skills (written, verbal, presentation and listening)
• Good mentoring skills
• Good demonstration skills and customer interaction
• Active team player & excellent interpersonal interactions skills in a team work environment
• Must have ability to drive and demand result from team, resolve technical conflicts
• Ability to front end big customers / operators with technical and business acumen desirable

• 5 o 12 years of industry experience in EMS and cloud technologies
• Graduate/Post graduate in Computer Science / Electronics Engineering in the relevant field

Key Responsibilities:

² Develop and maintain responsive web applications using React.

² Collaborate with UX/UI designers to translate wireframes and mockups into functional code.

² Optimize applications for maximum speed and scalability.

² Write clean, maintainable, and efficient code following best practices.

² Participate in code reviews and contribute to team knowledge sharing.

² Troubleshoot and debug applications to enhance performance.

² Stay up-to-date with the latest industry trends and technologies to ensure our tech stack remains cutting-edge.

Qualifications:

² Current SDE 3 designation or equivalent experience in a senior development role.

² 5+ years of experience in software development, with a strong focus on frontend technologies, particularly React.

² Proficiency in JavaScript (ES6+), HTML, and CSS, with a deep understanding of modern web development practices.

² Experience with state management libraries (e.g., Redux, MobX) and routing solutions.

² Strong knowledge of RESTful APIs and experience with modern build tools (Webpack, Babel).

² Experience with testing frameworks (e.g., Jest, React Testing Library) and test-driven development (TDD).

² Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.

• Interacting with assigned leads/clients to understand their property requirement in detail via Phone

• Fix up an Face to Face meeting for better understanding of client requirement and To advise suitable options

• Maintain and develop relationships with new & existing customers in person and via telephone calls,chat and emails

• Lineup site inspection/visits for shortlisted/suitable options as advised on Face to Face meeting

• Maintain good relationship with Developer employees to ensure the client get the proper info like Features,Specifications,Pricing and Availability at the time of site visit

• Should have quality to engage and build strong relationship with customers from the enquiry to property registration

• Get updated about exciting & upcoming projects,industry developments,schemes,govt.subsidies,housing loan benefits for home buyers

• Prepare and Maintain on Daily, Weekly and Monthly reports in the shared formats

• Achieving Sales targets and Adhere organisation policies religiously 

• Maintains quality service for clients and Developers by establishing and enforcing organization standards

• Identify new projects/inventory to add on exciting inventory 

• Contributes to team effort by accomplishing related results as needed

• Design, development, and testing of new features in the applications
• Responsible for regular communication with others involved in the development process
• Implement, Unit test, bug-fix and refactor functionality
• Responsibility for design and implementation of software projects using C#
• Participate as a team member in fully agile Scrum deliveries
• Provide support to end users
• Design, build, and maintain efficient and reliable C# code
• Must have worked on Multithreading.
• Must have worked on WPF

Required skillset
Experience in backend and frontend tech stack and deployment is mandatory.
Excellent programming skills in Golang/Python/Java, JS/Dart/Swift and HTML/CSS.
Proficient in Web architecture and cloud integration concepts.
Experience with NoSQL database is preferred.
Good to have hands-on experience with GCP/AWS/Azure.
Qualification: Bachelors/Masters Computer Science or related domain.
Knowledge of DevOps tools and CI/CD practices are strong additions

Responsibilities
Help to architect Concepts/MVP with minimal supervision.
Work on the full spectrum of technology stack - backend & frontend.
Explore the feasibility of running video analytics on Edge (App/Browser)
Work with the Analytics team for creating various visualization options

UI Path Developer:

• Design, code, test automation workflows using UiPath
• Should completed E/B.Tech. /MCA in any field.

• Should have interest in salesforce development technology.
• Strong technical skills on UiPath, and end to end UiPath offerings
• Minimum of 0 to 2 years of experience in developing, implementing automation workflows in UiPath.
• Excellent communication skill is a must.
• Knowledge and experience on RPA Ui path Tool.
• Basic programming/Scripting knowledge on VBA/VB/java/C# script is must (or any scripting language, python is a plus)
• Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
• Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus

Technical Recruiter / HR Executive

Notice Period: 30 days / Immediate Joining

Banyan Data Services (BDS) is a US-based IT Managed Services company focused on the Data Services, DevOps, and Cloud services to support Enterprise Applications, headquartered in San Jose, California USA.

We are looking for an HR Executive/Manager to join our India team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure and Cloud platforms.

It’s a once-in-a-lifetime opportunity to join a rocket ship startup run by a world-class executive team. You will be given high-level exposure to work with the executive team and to be part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Preferred Qualifications

3 - 7 years of experience in Technical Recruiting /Staffing experience/HR Operations

Excellent interpersonal, presentation, written, verbal, and negotiation skills

Effectively utilizes recruiting tools including networking through social media outlets, professional affiliations, job boards, database searches, etc

Technical Staffing initiatives including talent acquisition, staffing, employment processing, compensation and welfare benefits, training and development, records management

Background working at a small to mid-sized technology startup in a high growth stage

Must possess critical thinking, strong planning, time management, and organizational skills

Ability to prioritize tasks to meet individual and business goals.

Ability to work independently and collaboratively.

Must be diversity Oriented to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type

Competitive drive & strong work ethic, “whatever it takes” attitude.

Bachelor’s Degree in human resources, business administration, finance, IT, or related field

Key Responsibilities

Strategically advise and work with company leadership for building an amazing team. From attracting and hiring the right people, to creating programs that will engage and cultivate their talents once hired, to implementing team building and retention strategies to keep them engaged, you will lead the charge to create and implement these programs and initiatives.

Demonstrates competency in the execution of the full life cycle recruitment process (source, screen, submit, pipeline, etc.), policies and guidelines, and client service objectives.

Hands-on experience utilizing LinkedIn Recruiter and Boolean search preferred

Writing job descriptions and screening applications for competency with the hiring requirements.

Scheduling and keeping tracking of all applicants as well as keeping applicants informed on the application process.

Demonstrates a proficient understanding of the business and industry; can effectively build relationships with candidates to create and sustain a pipeline for future positions. Can utilize established networks to anticipate and meet client requests.

Payroll processing for all employees.

Lead and inspire in all areas of the people services. We’re looking for someone with a high degree of emotional resilience, ethics, thoughtfulness, and positivity for this role as you’ll be looked at as a leader amongst the team.

Strategically advise company leadership for all things related to people services as well as a generalist who is seen as the point of contact within the company for all people services.

Understand our company services, technology stack and work with the technology team leader to align our recruitment practice for the effective hiring process.

Coordinate with IT team leaders to forecast department goals and hiring needs

Must be flexible to work on the office timings and off-hours to accommodate the multi-national teams

http://www.banyandata.com" target="_blank">www.banyandata.com 

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility