Maximo Technical Professional

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Job description

We are looking for a highly motivated and experienced Business Development Manager to join our team. The ideal candidate will play a key role in identifying new business opportunities, developing strong client relationships, and driving the growth and expansion of our company.

Responsibilities:

• Conduct in-depth market research to identify potential clients and industries for business expansion.
• Develop and implement strategic sales and marketing plans to achieve and exceed company revenue targets.
• Lead generation for Domestic & International sales.
• Proactively prospect and qualify leads through cold calling, email outreach, and industry networking events.
• Lead the preparation of proposals, presentations, and tailored sales pitches for prospective clients.
• Establish and maintain strong client relationships to ensure satisfaction and foster repeat business.
• Track and analyze sales activities, pipeline, and performance metrics using CRM software.
• Stay up-to-date with industry trends, market dynamics, and competitive landscape to refine sales strategies.
• Hands on experience with Staff Augmentation.
• Familiarity with closure processes is a plus.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 4+ years of proven experience in business development, sales, or a related role.
• Strong ability to communicate and effectively present value propositions to potential clients.
• Excellent interpersonal skills with a talent for building rapport and long-term client relationships.
• Superior organizational and time management skills with a focus on detail.
• Results-oriented mindset with a drive to meet and exceed sales goals.
• Proficiency in MS Office and CRM software for managing client interactions and tracking sales metrics.
• Sound knowledge of IT terminologies
• Analyse client requirements and provide appropriate bidding solutions.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules      
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (SQL – Store Procedures/Events/Complex Queries/Triggers)

Skills And Qualifications

• Strong knowledge of PHP web frameworks (Laravel/Yii/any other relevant)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Very strong knowledge/Hands-on in SQL
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workaround
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

This person is required for a 9-months contract, will work with our client, one of the largest & most reputed Footwear brands in India while being on the payroll of Benchkart.

• Proficient in PL/SQL coding. Having hands-on experience in writing databases, triggers, functions, procedures, packages, dynamic SQL queries.

• Strong knowledge of Oracle Forms and Reports(D2K). Having experience in developing complex forms and reports for end-user applications.

• Knowledge of APEX & Unix Shell Scripting as an additional Skillset.

• Having knowledge of Performance tuning.

• Using standard methodologies, analyze functional and requirement documents to develop technical design specifications.

• Perform root cause analysis on production issues to Identify bottlenecks and bugs.

• 24X7 support is expected for critical production calls on an exceptional basis

• should play a role of an independent technical team member

• Ability to develop good technical designs with all the required considerations - scalability, performance, architecture.

• Maintain a high level of code quality, SDLC processes, and documentation and should possess good communication skills.

• Good Knowledge of code versioning tools and knowledge of Jira or similar ticketing tools.

• Strong analytical and problem-solving skills and should be able to estimate efforts for minor enhancements.

• Experience in working with the global team. Participate actively in conference calls and drive the discussions and meetings. Also, work closely with the cross-functional teams on various production issues and projects with the Capability to travel abroad (up to 25%)

• Other mandatory Skill sets: Oracle Apex, Basic database administration.

• Addon Skills: Oracle ORDS, Web services, AJAX/Advanced JavaScript experience, Oracle Cloud exposure (OCI, DBAAS)

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code.

Responsibilities

• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning

Qualifications

• Bachelor of Science in Information Technology
• 1+ years of experience working with .NET, Asp.net or relevant experiences
• Experience developing web-based applications in Asp.net, Dot net Core, jQuery, HTML5, Rest base API integration
• Understanding DB,PL/SQL, Webform
• Experience working in agile development environment

Roles and Responsibilities

Our growing company is looking for an ambitious content writer, to oversee the development, execution, and delivery of digital content across all our channels, to join our editorial team and enrich our websites with new blog posts, guides, and marketing. The responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Required Skills / Qualifications

• Proven record of excellent writing demonstrated in a professional portfolio.
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions.
• Closely work with sales and marketing teams and define the content roadmap for new business.
• Assist in the design and development of marketing campaigns and associated collateral.
• Repurpose and optimize existing content across different channels.
• Develop a content calendar for marketing campaigns.
• Ability to work on multiple projects with different objectives simultaneously
• Good time management skills, including prioritizing, scheduling, and adapting as necessary.
• Churning out ideas, creating video scripting, podcasting, writing blogs, and being a visionary.
• Basic knowledge of Digital Marketing and SEO will be an added advantage
• Previous experience in copywriting will be a strong plus.

• The candidate should have more than 2+ years of experience in Manual testing, Developing, and executing test cases.
• Minimum 2 years of experience with selenium web driver is required also needs to have strong Java coding skills.
• Selenium with Java, Selenium Eclipse automation, API automation experience is good to have.
• Exposure to working in Agile/Scrum environment.
• Experience in Web Testing and Mobile Testing is a must.
• Understanding of QA metrics and reporting.
• Should have knowledge of Defect Management, Bug life cycle, Performance management.
• Proficient in different types of Testing like Integration, Regression, Sanity, User Acceptance testing, etc.