Customer Service Executive / Sales Fresher · Ahmedabad · 0 - 1 years · ₹1.5L - ₹1.8L / yr · Posted 12 Feb 2022
Customer Service Executive / Sales Fresher
Profile: To find and service new export, import clients for their freight forward needs. Managing transporters, and CHAs.
B2B sales calls.
Based out of Ahmedabad, Gujarat.
Graduate , diploma in import, export.
Good communication skills, can speak English
Basic skills in Microsoft Office

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Industry: Logistics / Freight Forwarding / Supply Chain
Key Responsibilities:
Manage day-to-day logistics and freight forwarding operations.
Handle Import/Export, Air & Sea Freight and transportation activities.
Coordinate with clients, shipping lines, airlines, transporters, CHA and vendors.
Manage customer relationships and resolve shipment-related issues.
Develop new business opportunities and maintain existing clients.
Prepare quotations, negotiate rates and close business.
Monitor shipment costs, revenue and profitability.
Lead and manage the sales/operations team.
Ensure timely documentation, shipment movement and delivery.
Maintain MIS and operational reports.
Ensure compliance with customs and freight-forwarding procedures.
Requirements:
Graduate in any discipline.
5–10 years of relevant experience in Logistics/Freight Forwarding.
Strong knowledge of Import & Export, Air/Sea Freight and Customs Clearance.
Excellent communication, negotiation and customer-handling skills.
Strong leadership and team-management abilities.
Good knowledge of MS Excel/Office.
Preferred: Candidates with experience in Freight Forwarding + Sales/Operations + Customs/CHA will be preferred.







