Customer Service Executive / Sales Fresher

Backed by Sequoia Capital,  http://www.lambdatest.com/">LambdaTest is the fastest growing cross-browser cloud platform and an online selenium grid that helps users to perform both manual and automated browser compatibility testing.  LambdaTest is powering web testing teams for some of the world’s biggest brands, enterprises, and startups in over 130+ countries. We are looking for the brightest minds to join our team!

Requirement:

• You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize the user experience
• Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints Instrument conversion points and optimizes user funnels
• Collaborate with agencies and other vendor partner
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising.
• Maintaining our social media presence across all digital channels. Measuring and reporting on the performance of all digital marketing campaigns.

Qualification:

• Proven working experience in digital marketing along with lead generation.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics)
• Working knowledge of ad serving tools.
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate 

Key Qualifications

1) BS/MS in Computer Science or relevant field and 6+ years of experience in building backend services with

Python 3.7.x using Django >= 2.2.1, Django REST framework >= 3.13.1, Flask >=1.1.2 and relational databases

design and maintenance.

2) At least 4 years of solid experience in working with front-end MVC framework React and caching strategies

(memcached, Redis).

3) Expertise in building microservices-based and cloud-based architectures including development and deployment

in AWS.

4) At least 3 years of experience with Web Application technologies: REST, MongoDB, MySQL, NoSQL, AWS

Lambda, API Gateway and web servers Apache, Nginx.

5) Follows coding best practices to produce tested, scalable, reliable and maintainable code.

6) Hands-on experience in developing, deploying, and releasing large-scale applications.

Responsibilities

1) Understand complex requirements, scope and architect major features and perform API technical design for

junior developers to enhance the product at all layers.

2) Think in terms of future possibility of features, backward compatibility, and application performance.

3) Build cloud-based Python Django software products and implement UI components in React.js framework.

4) Write quality code (with comments, unit tests & documentation), design, implement and manage data pipelines

at enterprise scale with data migration and production data maintenance.

5) Collaborate with different teams to conceptualize, design, and build highly scalable and reliable software

solutions with REST APIs following SDLC best practices and DevOps principles.

6) Work closely with product, project and business teams to translate user feedback and company vision into

technical roadmap.

7) Possess strong product-centric mindset. You should be interested in the way software products are built and

comfortable to be proactive with your ideas and opinions.

 Must Have: BE/BTech/ME/MTech in Computer Science or Information Technology

Our Stack

Back-end: Python, Django REST, MySQL, Celery, Rabbitmq, Sqlalchemy, RDS

Front-end: JavaScript, React, HTML, CSS, Bootstrap

Ops: Docker, AWS, RDS, Terraform, Github Actions, AWS Route53, AWS cloudwatch

Designation: Associate Center Manager

Description

The Operations function at Cultfit is responsible for driving in-center sales, customer experience,

inventory management, customer troubleshooting and people management.

Key responsibilities 

1. Sales:

- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials

-Responsible for achieving target by driving conversion

-Responsible for Upselling

-Should maintain record of every interaction with new user

-Should enter all details of customers, walks ins on internal tools

2. Operations:

-Managing center experience and incremental enhancements

-Timely Opening and Closing of the center

-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for

both stocking and re-ordering (first-aid, stationary, water, towels etc.)

-Managing classes and workouts

-Ensuring punctuality of trainers and classes

-Handle issues with respect to attendance, equipment and space availability

-Customer interactions and troubleshooting

-Interact with walk-ins and prospective clients

-Improving member attendance through meet and greet, familiarity building and creating a

welcoming atmosphere

-Take feedback from members and partners about classes and document the same

-Handle issues that may lead to consumer experience during or pre/post class-Center facility audits and inputs

-Ensure that we do daily audits of the center and facility including all supplies and essentials

-After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full

Time employment.

Desired Background

-A Bachelor’s degree

-0-2 years of work experience

-Passion for fitness and healthy living

-People management skills

-Good Communication skills (Proficiency in English)

-Customer centrism

-Positive attitude

-Ability to resolve conflict

Who We Are

QuitSure is founded by alumni of IIT, IIM, and Stanford University. It is one of the most effective quit-smoking mobile apps in the world. Our mission is to get 1 million smokers smoke-free in the next year. Do take a look at our website: https://www.quitsure.app to learn more about what we do and how it works. We are well-funded, and based in Powai, Mumbai. This is a remote job.

The Role

Your role will be to work with our product manager, backend developer, and QA testers to:

• Architect and build new features.
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes.
• Ensure quality and cleanliness of code
• Ensure releases are published in a timely manner
• Collaborate with the development agency that is currently responsible for building our app

Qualifications

We are looking for a star React Native developer to continuously improve our platform and implement new features. The ideal candidate will have a passion for developing fast, efficient systems, clean modular code and high-quality user experiences. You will have had at least 2 years of React Native development experience and have:

• A firm grasp of React Native in particular, and the nuances of the JavaScript language in general.
• The ability to write well-documented, clean, modular code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio, etc
• Understanding of REST APIs, the document request model, and offline storage
• Knowledge of the fundamental design principles behind a scalable application
• Other presentation-layer languages (e.g. HTML, CSS, etc.) are a plus

Who We Are Looking For

We are looking for a highly skilled React Native developer who is interested in working on a high-impact product that is genuinely saving people’s health and lives. We are a small team, with thousands of global clients, who are trusting us with their private health data. So, in addition to coding skills, honesty, commitment and loyalty are also essential to us. We would prefer to work with someone who is truly excited about our cause.

Compensation

Compensation will be competitive, and commensurate with your experience.

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Handling and guiding various digital marketing activities which include but not limited to, SEO, PPC, Social Media Marketing, Content Marketing etc. and also overseeing and guiding the overall digital campaign management
• Creating, managing and guiding a team of digital marketing specialists
• Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
• Crafting digital or online marketing strategies and thus contributing towards the increase in business
• Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
• Extensively being involved in budgeting and planning of the company’s digital marketing division
• Evaluating important metrics that affect the company’s website traffic, online campaigns and target audience
• Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
• Obtaining and constantly working on the feedback being received on the current digital marketing platforms
• Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
• Working closely with various internal as well as external stakeholders

Desired Candidate Profile

Hands on experience in Python in 2.x and 3.x versions

• Developed and deployed services in AWS serverless Architecture
• Developed REST API’s using serverless framework, AWS Lambda, API Gateway
• Developed queue and notification services using AWS components - SQS, SNS
• Implemented authorization and authentication using AWS Cognito pool
• Developed Facial recognition systems using AWS Rekognition
• Hands on experience in Flask, Tornado, Quartz framework
• Hands on experience in designing and working on MicroService & Monolithic architecture
• Basic understanding of front-end technologies HTML, CSS, JavaScript, jQuery

Mongo dB experience is must

• 5+ years of industry experience in developing mobile applications, web and/or large-scale enterprise products
• Mobile Development Experience: Swift, Objective-C, and Xcode
• Familiarity with Apple Human Interface Guidelines
• Experience with standard mobile architectures (MVC, MVVM, MVP, etc)
• Ability to effectively apply software design patterns and architectural principles
• Knowledgeable in building complex user interfaces
• Skillful at writing effective unit and behavioral tests
• Experience with software development processes (Agile, Scrum, Kanban, etc)