Customer Service Executive / Sales Fresher

Key Responsibilities

• Assist in preparing project execution plans, schedules, and task allocations.
• Coordinate daily activities between field, processing, QA, CAD, and reporting teams.
• Maintain daily/weekly trackers and ensure workflow adherence and timely task completion.
• Manage project documentation including DPRs, logs, QA/QC sheets, and data records.
• Facilitate submission of raw data, processed data, and deliverables to clients.
• Track client feedback, manage revisions, and ensure timely data approvals.
• Support billing activities through measurement sheets, progress reports, and submission logs.
• Coordinate with clients for progress updates, scheduling, and deliverable acceptance.
• Identify project risks, track issues, and ensure timely resolution.

Key Performance Indicators (KPIs)

• On-time completion of milestones and deliverables.
• Accuracy and completeness of documentation and reports.
• Timely billing and reduced invoice approval delays.
• High client satisfaction levels.
• Improved workflow efficiency and reduced rework.

Preferred Qualifications & Skills

• Bachelor’s degree in Engineering, Geomatics, GIS, Management, or related fields.
• Experience in LiDAR, Drone Survey, GIS, CAD, or engineering project environments.
• Strong organizational, multitasking, and coordination abilities.
• Proficiency in MS Excel, MS Project, Google Workspace, and documentation tools.
• Strong communication and interpersonal skills.

About Antier Solutions

Antier Solutions is a global leader in blockchain consulting and product development, with 700+ professionals. As we scale our Game & Metaverse Development Division, we are building immersive gaming ecosystems, Web3-enabled games, and next-gen virtual experiences for global clients.

To accelerate growth, we are seeking a BDM – Gaming & Metaverse to own revenue, scale global sales operations, and establish Antier as a dominant player in gaming and metaverse services.

Role Overview

The BDM – Gaming & Metaverse is a senior leadership role responsible for driving global revenue, building scalable sales engines, and expanding Antier’s footprint across gaming, metaverse, and immersive technologies.

This role goes beyond closing deals — you will define sales strategy, lead enterprise and strategic accounts, build and mentor sales teams, partner closely with Business, Marketing, and Delivery leadership, and act as a key growth architect for the gaming vertical.

Key Responsibilities

Sales Strategy & Revenue Ownership

• Own and drive end-to-end revenue targets for the Game & Metaverse Development vertical.
• Define and execute a global sales strategy across gaming studios, publishers, enterprises, Web3 startups, and metaverse platforms.
• Build predictable pipelines across custom game development, AAA/co-dev, Web3 gaming, metaverse platforms, NFTs, and immersive experiences.
• Identify high-growth markets, verticals, and deal structures to accelerate topline growth.

Enterprise Sales & Strategic Accounts

• Lead high-value, complex, and enterprise-level deal closures.
• Act as a senior stakeholder in strategic negotiations, pricing models, and long-term contracts.
• Build and nurture C-level relationships with global clients and partners.
• Drive account expansion, upsell, and long-term revenue through strategic account management.

Sales Leadership & Team Building

• Build, scale, and mentor a high-performing global sales team focused on gaming and metaverse solutions.
• Define sales processes, KPIs, forecasting models, and performance frameworks.
• Coach sales leaders and BDMs on consultative selling, solution positioning, and enterprise deal cycles.
• Foster a culture of accountability, ownership, and execution excellence.

Collaboration with Business, Marketing & Delivery

• Work closely with the Business Head to align revenue goals with long-term business strategy.
• Partner with Marketing to define GTM strategies, campaigns, and positioning.
• Support pre-sales with domain-led consulting, demos, solution framing, and value articulation.
• Ensure smooth handover from sales to delivery, maintaining client trust and satisfaction.

Market Expansion & Partnerships

• Establish strategic alliances with gaming studios, publishers, Web3 ecosystems, and platforms.
• Identify partnership-led revenue opportunities and co-selling models.
• Track industry trends, competitor movements, and emerging technologies to guide sales direction.

Forecasting, Reporting & Governance

• Own revenue forecasting, pipeline reviews, and sales performance reporting.
• Ensure compliance with pricing, contract governance, and organizational policies.
• Provide leadership with actionable insights on market demand, deal health, and growth opportunities.

What You’ll Bring

• 8+ years of experience in B2B sales, with 3+ years in gaming, metaverse, Web3, or immersive tech services.
• Proven track record of closing deals and scaling revenue-led teams.
• Strong understanding of game development lifecycles, engines (Unity/Unreal), publishing models, live ops, monetization, and Web3 gaming.
• Experience selling services and solutions (not just products) in global markets.
• Exceptional leadership, negotiation, communication, and stakeholder management skills.
• Ability to bridge business, technology, and creative value in client conversations.

Nice to Have

• Exposure to AAA studios, co-development models, NFT gaming, digital economies, or metaverse platforms.
• Strong global network across gaming, blockchain, or VC ecosystems.
• MBA or advanced business qualification.

Why Join Antier

• Own and scale revenue for one of Antier’s fastest-growing strategic verticals.
• Work at the intersection of gaming, Web3, blockchain, and immersive tech.
• High leadership visibility and direct impact on company growth.
• Opportunity to build global sales engines from the ground up.
• Collaborate with world-class delivery, blockchain, and creative teams.

Job Title: HR

Department: People & Culture (HR)

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform on a mission to make healthier eating and living effortless. Our technology translates ingredients and dishes into reliable nutrition profiles, personalizing recommendations based on individual goals, contexts, and preferences — across home cooking, daily routines, and restaurant ordering.

Our stack includes Flutter mobile apps, a Python/Django API, real-time data services, and ML models for tagging, ranking, and predictions. We’re building a delightful, safe, and scalable experience that helps users choose better meals and track progress — with strong privacy, quality, and performance standards.

Role Summary

As the HR Lead, you will own and build HR end-to-end — from talent acquisition and employer branding to performance management, compensation, compliance, employee engagement, and HR analytics.

This is a hands-on role suited for a builder who can set up scalable People Operations processes in a fast-moving product startup.

Key Responsibilities

Talent Acquisition & Employer Branding

• Manage full-cycle hiring across Engineering, Product, Design, Data, QA, and Operations.
• Create structured hiring workflows — JDs, sourcing plans, scorecards, and interview loops.
• Build an employer branding playbook (careers page, social content, referral program, and events).

People Operations & Experience

• Design onboarding/offboarding experiences (pre-boarding, day-1, 30/60/90 plans, exit interviews).
• Implement and manage HRIS/ATS systems, attendance, asset management, and documentation.
• Drive engagement through town halls, recognition programs, wellness initiatives, and surveys.

Performance, Growth & Rewards

• Implement OKRs and quarterly performance reviews with competency matrices.
• Partner with leadership on compensation benchmarking, offer structures, and ESOP administration.
• Identify learning needs and plan L&D initiatives, mentorships, and manager enablement programs.

Policies, Compliance & Risk (India)

• Draft and maintain HR policies (Code of Conduct, Hybrid Work, Leave, IT/Security, Travel).
• Ensure statutory compliance: POSH (ICC setup), PF/ESI/PT, Shops & Establishments, Gratuity.
• Oversee payroll inputs, proof collection, and all employment letters (Offer, Probation, Confirmation).
• Manage vendor contracts (background checks, insurance, wellness) and maintain data privacy practices.

Culture & Communication

• Foster a respectful, inclusive culture; manage grievance and disciplinary procedures fairly.
• Keep leadership informed through concise updates, backed by HR data and insights.

Required Qualifications

• 5–8+ years of HR/People Ops experience in high-growth startups or product companies.
• Proven track record in setting up recruitment pipelines and HR processes from scratch.
• Strong understanding of Indian HR compliance: POSH, S&E, PF/ESI/PT, Payroll, Gratuity.
• Hands-on experience with HRIS/ATS tools, dashboards, and data analysis.
• Excellent communication, stakeholder management, and confidentiality handling skills.

Preferred (Nice to Have)

• Experience hiring for tech roles (Flutter, Python/Django, Data/ML, DevOps).
• Exposure to ESOPs, IP, and confidentiality agreements.
• Experience in health-tech/food-tech or privacy-sensitive domains.
• Background in change management and organization scaling (20→100+ employees).

KPIs / Success Metrics (First 6–12 Months)

• Time-to-hire: ≤ 35 days | Offer acceptance rate: ≥ 80%
• Onboarding NPS: ≥ 8/10 | 90-day retention: ≥ 95%
• Compliance: 100% statutory readiness, zero payroll errors
• Performance: Timely quarterly reviews with actionable OKRs
• Engagement: Improved eNPS and measurable L&D participation

Ways of Working

• Process-light, outcome-focused: Clear SLAs for hiring and employee requests.
• Data-driven: Dashboards for hiring funnel, attrition, headcount, and cost per hire.
• Documentation-first: Maintain policy wikis, templates, and checklists.
• Partner closely with Founders, Engineering, and Finance, ensuring proactive communication.

Knowledge of Gen AI technology ecosystem including top tier LLMs, prompt engineering, knowledge of development frameworks such as LLMaxindex and LangChain, LLM fine tuning and experience in architecting RAGs and other LLM based solution for enterprise use cases. 1. Strong proficiency in programming languages like Python and SQL. 2. 3+ years of experience of predictive/prescriptive analytics including Machine Learning algorithms (Supervised and Unsupervised) and deep learning algorithms and Artificial Neural Networks such as Regression , classification, ensemble model,RNN,LSTM,GRU. 3. 2+ years of experience in NLP, Text analytics, Document AI, OCR, sentiment analysis, entity recognition, topic modeling 4. Proficiency in LangChain and Open LLM frameworks to perform summarization, classification, Name entity recognition, Question answering 5. Proficiency in Generative techniques prompt engineering, Vector DB, LLMs such as OpenAI,LlamaIndex, Azure OpenAI, Open-source LLMs will be important 6. Hands-on experience in GenAI technology areas including RAG architecture, fine tuning techniques, inferencing frameworks etc 7. Familiarity with big data technologies/frameworks 8. Sound knowledge of Microsoft Azure

• A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position.
• Ability to adapt, change and grow quickly as we scale the organization
• Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
• Minimum 5 years of experience in writing excellent Javascript; all standards-compliant, cross-browser and cross-device.
• Strong experience with React and/or Angular and willingness and interest in learning more about both Angular and React.
• Good understanding of building shared UI components and test-driven development. plus a sharp eye for design and UX details.
• You share your ideas and continuously improve yourself and the team around you
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• React / Angular / WebComponents / Vue.js TypeScript
• ELK, Jaeger, Prometheus & Grafana
• Microservices architecture
• Cypress / Jest / Cucumber.js
• CircleCI

What we offer

• We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.

Some of the highlights of the package include:

• Strong technical culture of continuous innovation and improvement
• Chance to become a shareholder of Gelato!
• Flexible festive holidays, swap days off according to your values and beliefs.
• Work at one of our hub city offices or even remotely
• And much much more!

• Deeply understand what drives customer purchase decisions, what companies do today to meet those customer needs, and how 3D/AR technology can address current pain points.
• Ideate new formats for interactive 3D/AR commerce that deliver customer delight. 
• Build the engine that powers the next stage of interactive shopping experiences – current on smartphones and future on AR glasses.
• Build cutting-edge products with real-time computer vision, NLP, and other machine learning technologies.
• Ride the massive Augmented Reality wave with the introduction of AR glasses.
• Explore the trillion-dollar global potential of 3D and AR-powered commerce.

What we look for:

• Minimum of 4+ years of software product management experience, preferably in the Product based, e-Commerce, or Retail industry.
• Ability to solve complex problems using first principles thinking and translate these solutions for engineering teams to execute.
• Have solid execution capability and can inspire a team to deliver challenging projects with high-quality delivery. 
• Up to date with the latest developments in AR and AI technologies.
• Preferably with previous experience as a software engineer and moved to a product management role.
• Preferably have experience working on e-commerce product descriptions or brand pages.
• Preferably have experience building and launching deep learning AI (computer vision, NLP, etc) products.
• Someone who loves learning and can step out of your comfort zone to quickly pick up and apply new technologies and concepts.

What’s in it for you? 

• Join a highly energetic and innovative team 
• Be part of the key function of the business transformation 
• Competitive compensation and enjoy a workplace flexibility culture