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• Does analytics to extract insights from raw historical data of the organization. 
• Generates usable training dataset for any/all MV projects with the help of Annotators, if needed.
• Analyses user trends, and identifies their biggest bottlenecks in Hammoq Workflow.
• Tests the short/long term impact of productized MV models on those trends.
• Skills - Numpy, Pandas, SPARK, APACHE SPARK, PYSPARK, ETL mandatory. 

Responsibilities:

1. Day-to-day HR operations, including recruitment, onboarding, employee engagement, and HR Database.

2. Support the recruitment process by sourcing candidates, scheduling interviews, and assisting with shortlisting.

3. Coordinate and manage employee attendance, leaves, and payroll.

4. Online banking with respect to payments

Requirements:

1. Degree in Human Resources or related field.

2. Strong communication and interpersonal skills.

3. Proficiency in MS Office.

About the job:

It’s not just a job but an opportunity to grow.

We are looking for frontend engineers to join our team where their responsibility will be to build, evolve and maintain user interfaces in a highly technical and rewarding environment.

We're Looking For Someone Who:

• Has a thorough understanding of modern JavaScript.
• Has strong experience and knowledge of React.js
• Has good experience with HTML/CSS
• Has working experience with Typescript
• Is independent, curious and smart.
• Loves building beautiful, reusable interfaces and learning new skills, languages, and frameworks
• Likes being part of a healthy team with fun people working on worthy challenges

To us, it doesn’t matter if you’re not highly proficient in all of the requirements. If you’re good at React with experience in JS, an unwavering learning attitude, a problem-solving mind, and an eye towards a higher career trajectory then we’ll be delighted to have you.

We will ensure that you have all the necessary tools and knowledge to work with the clients. And for this, we will provide the necessary tools to succeed with us and move forward leaps and bounds in your career.

Requirements:

1. React.js: 2+ years of experience
2. React Hooks: 2+ years of experience
3. Javascript: 2+ years of experience (ES6+ recommended)
4. HTML/CSS: 1+ years of experience(Knows ins/outs of CSS with responsive approach)
5. GIT
6. Redux

Nice to have:

1. Node.js
2. Material UI
3. Mongo/SQL

• Experience with Django/Flask Framworks
• Worked on web app and mobile app
• Understanding of DevOps tools - Jekins/Kubernetes/Azure/AWS/Docker will be a plus

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

QA Engineer

Job Description