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A BIT ABOUT US:
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
Role Overview:
We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the US time zones & you're required to work on US shifts from 8.00 pm to 5.00 am IST from (Monday to Friday).
You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers.
Key Responsibilities:
- Respond to customer issues via email, chat, and voice/voip calls during US business hours.
- Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
- Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
- Document known issues and solutions in the internal knowledge base and help center.
- Escalate critical bugs to engineering with full context, reproduction steps, and logs.
- Guide customers on secure implementation best practices and platform usage.
- Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
- Participate in on-call support rotations if needed.
- Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
- Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required.
Requirements:
- 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
- Excellent communication and documentation skills in English.
- Comfortable working independently and handling complex technical conversations with customers.
- Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
- Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
- Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station.
Nice to Have:
- Experience working in a product-led cybersecurity company.
- Knowledge of scripting languages (Python, Bash) or log analysis tools.
- Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
- Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.
Interview Process:
- Round 1 - Profile Evaluation
- Round 2 - Take-home Assignment
- Round 3 - Panel Discussion
- Round 4- Stakeholder Discussion
- Round 5 - HR Round
Compensation:
- As per Industry Standards
We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.
Please be aware that all your customers will include Enterprises and Fortune 500 companies.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
- Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
- Work Schedule: Flexible working environment with remote work if required.
Job Description - Content Writer:
An Executive of Corporate Communication team is required to communicate with all the levels of the organization, understand requirements and work with different verticals of the company to deliver clear communication as per business requirements. An understanding in branding is crucial to the success of this role and to adhere to the brand guidelines of FAI.
Competencies
- Gather stakeholder feedback on corporate brand & organization awareness levels using various modes of media and personal interaction.
- Analyze the voice of stakeholders and feed into a concise communication plan to convey the same.
- Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time and brand standards and displays concern in case of deviation.
- Is open to feedback, different perspectives and ideas, and constantly improving one’s craft based on the feedbacks and discussions.
- Possesses excellent verbal and written communication skills to interact with all India-based business verticals as well as offshore partners.
- Must also display excellent inter-personal skills required to interact with colleagues including different teams, SMTs, offshore partners etc. for understanding business requirements and communicating the same.
- Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views.
Technical Skills
- Should be familiar with the ethos of marketing & branding.
- Should have excellent creative writing skills.
- Should be well versed with both short form and long form copy.
- Should have a relatively good understanding of social media channels and be able to craft clear, precise copy for the same.
- Should be aware of or willing to learn about emerging trends in corporate communication.
- Would be required to gather information & be aware of data gathering sources, techniques etc.
- Should be able to understand and work with relevant SOPs.
- Should be able to identify key messages and develop communication plan/campaigns accordingly.
- Should be able to articulate presentations for strategy & draft communications as per the requirements.
Qualifications
Graduate from any discipline with a strong portfolio. Relevant experience of 5 - 10 years will be preferred.
4+ years of proven Android and iOS app development experience.
Excellent understanding of Android and iOS design principles as well as application interface guidelines.
Proficiency in Kotlin, Java, Swift and Objective-C. Excellent coding and proofreading skills.
Ability to use Android/iOS SDK with ease.
Proficiency with the best in class Software development practices.
Proficiency with push notifications, APIs
Top-notch teamwork and communication skills.
Ability to manage your workload with minimal supervision.
Responsible for performing full-cycle recruiting functions including but not limited to job understanding, candidate sourcing, social networking, phone screening, email communication, documentation, summary writing and presentation.
Identifying right candidates with the right skills to match the US clients’ requirements Regularly interacting with Account Manager to understand the requirements
Should understand the requirement in depth to ensure quality sourcing and recruiting
Should ensure to revert submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each requisition
Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals
Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, offer extension and post-placement care)
Ability to work as a good team player, Maintaining & building the candidate database
Requirements:
Minimum 2 Years of Full Cycle Recruiting experience particularly in pharmaceutical /scientific/life science domain for US staffing and recruiting industry.
Excellent English language skills including reading, writing and speaking.
Ability to communicate fluently with foreign nationals.
Self-motivated, passionate and energetic professionals.
Comfortable to work in night shift (6.30PM to 3.30AM IST)
Position Description:
TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions. As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.
Responsibilities:
- Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
- Communicates with project manager/client to identify application requirements.
- Ensures applications meet the standards and requirements of both the client and project manager.
- Conducts tests of the application for functionality, reliability and stabilization.
- Deploys/implements the application to the client.
- Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
- Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
- Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
- Demonstrate professionalism and leadership in representing the Company to customers and vendors.
- Core PureConnect handler development & maintenance.
- Monitor and respond to system errors. Participate in on-call rotation.
- Follow-up on and resolve outstanding issues in a timely manner.
- Update customer to reflect changes in system configuration as needed.
- Understand system hardware/software to be able to identify problems and provide a remedy.
- Handle TAC/Engineering escalations as directed by the team lead or team manager.
Requirements
- Bachelor’s degree in computer science, business, or related area.
- 3+ years of relevant experience and proven ability as a software developer.
- Experience with the Microsoft development platform.
- Experience with .NET Framework.
- Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
- Deep Understanding of application architecture.
- Familiarity in data modeling and architecture.
- Deep expertise and familiarity with the Pure Cloud development platform.
We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.
| We have opportunities for Freshly Qualified CA's, Semi Qualified and Article with JVB & Co. |
| Join us to obtain the expertise that will enable you to accomplish your professional career goals. |
| We are specialized in : |
| 1) Internal Audit / Management Audit |
| 2) Enterprise Risk Management |
| 3) Internal Financial Control |
| 4) System Audits |
| 5) Bank Audits |
| 6) RERA Compliance |
| 7) Forensic Audits |
- Should have created Public/Private/Custom Apps
- Proficient in Design & theme customization in Shopify
- Proficient in HTML/CSS, JavaScript, Liquid templates
- Proficient in developing custom/private apps using languages like NodeJS or Java or PHP
- Working on different platforms like WooCommerce or Magento or Wix would be a plus
- Min of 3-4 years of experience on Shopify App would be preferred
- Strong experience in C# programming.
- Good knowledge in designing classes and components using the OOPs paradigm.
- Fair knowledge of GoF Design Patterns.
- Good experience in applications developed using both .NET Framework and .NET Core
- Proficiency in using third-party tools like DevExpress/Infragistics.
- Solid understanding of Web application development using ASP.NET MVC framework and ASP.NET Core
- Strong experience in developing RESTful APIs using both ASP.NET Web API and ASP.NET Core Web API.
- Must have knowledge in developing ASP.NET WebForms.
- Decent exposure in developing Windows Applications/WPF applications.
- Professional, precise communication skills
- Work experience writing Unit tests
- Work experience in applying the best practices of Web Application development
- Working experience in an Agile team especially with SCRUM
- Good to have experience in JavaScript frameworks, primarily on Angular and React
- Good to have experience in JSON, AJAX, JavaScript, HTML5, CSS, and XML Following Skills will be an added advantage
- Experience developing Windows Forms Applications
- Knowledge of using third-party tools like DevExpress
- Experience in Angular front-end framework
Behavioral Skill
- Should be self-motivated and a quick learner with a problem-solving mind-set
- Attention to detail and follow-through to achieve good quality and meet deadlines.
- Ability to work effectively in a team as well as in an individual environment
- Should have excellent written and verbal communication skills
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.





