R12 Service Contracts

InCruiter is a next-generation technical screening and talent assessment platform.

We are a SaaS-based organization with an interview service (IaaS) at its core. We aim to disrupt the traditional evaluation techniques for screening candidates with completely automated hiring solutions. InCruiter helps companies save their time on candidate evaluation and makes hiring 1.5X faster.

Roles and Responsibilities

● Lead and mentor a team of testers in both manual and automation testing activities.

● Define, develop, and execute comprehensive test plans and test cases for new and existing products.

● Collaborate closely with developers, product managers, and stakeholders to understand requirements and ensure test coverage.

● Perform thorough manual testing of applications to ensure they meet functional, non-functional, and business requirements.

● Ensure all manual testing efforts are documented and shared with relevant teams.

● Utilize automation testing tools where applicable to create, execute, and maintain automated test scripts for regression testing.

● Identify and report bugs, issues, and defects with clarity and precision.

● Work in an Agile environment and participate in daily stand-ups, sprint planning, and retrospectives.

● Provide feedback on product quality and participate in release decisions.

WHAT WILL YOU NEED TO SUCCEED?

● Proven experience in manual testing, with at least 6+ years of experience. (Don't apply if you don't have the required Experience)

● Experience in test case creation, test execution, and defect tracking.

● Knowledge of software development life cycle (SDLC) and software testing life cycle (STLC).

● Product-based company experience is mandatory.

● Automation testing experience is a plus (1-2 yrs).

● Familiarity with automation tools and frameworks such as Selenium, TestNG, or Jenkins (though the focus will be on manual testing).

● Strong analytical and problem-solving skills.

● Excellent communication skills to work effectively with cross-functional teams.

● Knowledge of test management tools like JIRA, Bugzilla, or TestRail.

● A basic understanding of automation scripting (e.g., Python, Java, or JavaScript) is a plus.

● Team handling experience is mandatory.

WHAT WE OFFER:

● Competitive salary and performance-based bonuses.

● Opportunities for professional growth and career advancement.

● A collaborative and innovative work environment. [Additional benefits, e.g., health insurance, retirement plans, etc.]

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

• Job Title - DevOps Engineer

• Reports Into - Lead DevOps Engineer

• Location - India

A Little Bit about Kwalee….

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm

• Flexible working hours - we trust you to choose how and when you work best

• Profit sharing scheme - we win, you win 

• Private medical cover - delivered through BUPA

• Life Assurance - for long term peace of mind

• On site gym - take care of yourself

• Relocation support - available

• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars

• Pitch and make your own games on https://www.kwalee.com/blog/inside-kwalee/what-are-creative-wednesdays/">Creative Wednesdays! 

Are You Up To The Challenge?

As a DevOps Engineer you have a passion for automation, security and building reliable expandable systems. You develop scripts and tools to automate deployment tasks and monitor critical aspects of the operation, resolve engineering problems and incidents. Collaborate with architects and developers to help create platforms for the future.

Your Team Mates

The DevOps team works closely with game developers, front-end and back-end server developers making, updating and monitoring application stacks in the cloud.Each team member has specific responsibilities with their own projects to manage and bring their own ideas to how the projects should work.  Everyone strives for the most efficient, secure and automated delivery of application code and supporting infrastructure.

What Does The Job Actually Involve?

• Find ways to automate tasks and monitoring systems to continuously  improve our systems.

• Develop scripts and tools to make our infrastructure resilient and efficient.

• Understand our applications and services and keep them running smoothly.

Your Hard Skills

• Minimum 1 years of experience on a dev ops engineering role

• Deep experience with Linux and Unix systems

• Networking basics knowledge (named, nginx, etc)

• Some coding experience  (Python, Ruby, Perl, etc.)

• Experience with common automation tools (Ex. Chef, Terraform, etc)

• AWS experience is a plus

• A creative mindset motivated by challenges and constantly striving for the best 

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising. A typical digital marketing job description will cover all the above aspects, and more:

• Identify trends and insights
• Allocate marketing investments 
• Plan and direct marketing campaigns
• Manage an organization's website and maintain it, keeping best practices in mind
• Optimize content for the website and social media platforms
• Work with various content formats such as blogs, videos, audio podcasts, etc.
• Track the website traffic flow
• Implement and analyze performance metrics
• Measure and assess goals vis-à-vis ROI
• Device experiments and conversion tests
• Provide internal reports on a regular basis
• Execute new and creative collaborations among technologies and platforms.

We're Looking For A Digital Marketing Executive. The Candidate Should Be Very Intelligent, Skillful, Practical, And Smart. Must- Have Knowledge About Digital Marketing Field.

Roles & Responsibilities:

1. Conducting On-Site And Off-Site Analysis For SEO
2. Creating High-Quality SEO Content.
3. Leading Keyword Research And Optimization Of Content.
4. Keeping Up-To-Date With Developments In SEO.
5. Good Knowledge Of Back Link Analysis.
6. Familiarity With Google Analytics And Other Analytic Tools.
7. Excellent Written Communication Skills Using Google Analytics
8. Assisting With Blog Content.
9. Administer Search Engine Programs (XML Sitemaps, Shopping Feeds, Webmaster Tools) For Purposes Of Diagnostic Reporting On Client Projects
10. Proficiency In MS Excel, PowerPoint, And Word

Required Knowledge & Skills:

1. Digital Marketing
2. Seo
3. Google Tools
4. Advertising
5. Marketing

Who Can Apply

Only Those Candidates Can Apply:

1. Who Are From Surat
2. Who Have Relevant Skills And Interests

.Net core-3years experience, OOA, Coding, Web API, Rest API, any cloud, any DB

• Designs, codes, tests, debugs, and documents software according to systems quality standards, policies and procedures.
• Analyzes business needs and creates software solutions.
• Responsible for preparing design documentation.
• Prepares test data for unit, string, and parallel testing.
• Evaluates and recommends software and hardware solutions to meet user needs. Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements.
• Works with business and development teams to clarify requirements to ensure testability. Drafts revise and maintain test plans, test cases, and automated test scripts.
• Executes test procedures according to software requirements specifications
• Logs defects and makes recommendations to address defects.
• Retests software corrections to ensure problems are resolved.

• 5+ years of experience participating in the delivery of technology services.
• A proven ability to learn new applications & innovate in technology
• Strong Experience in technologies like Node, Webservices and Microservices
• Experience with cloud components and services and containerization technologies is desirable
• Exposure to ReactJS mandatory
• Experience working with multiple types of datastores: Mongo DB, SQL
• Experience in integrating, designing and developing solutions is desirable
• Experience with CI/CD and TDD is desirable
• Frameworks - Express , Hapi , feathers
• Strong knowledge in Javascript