11+ AFS Jobs in Mumbai | AFS Job openings in Mumbai

A senior technical candidate who has managed  AFS (Anti Fraud Solutions),Risk & Anti money laundering (AML) projects.

Experience: 15+ years of experience in BFSI domain.

Location: Mumbai

Note- Candidate should be from IT product companies only.

Key Skills: Hands on BFSI Domain experience, Strong leadership Qualities, Excellent communication and presentation skills

Roles & Responsibilities:

• Understand and maintain awareness of Global Regulatory guide lines, Risk management, and industry leading practices and use cases for AML, Anti-Fraud and Tax Reg.
• Responsible for AML and AFS product development & support and activities including roadmap planning and strategic direction.
• Enhancing our value proposition in the product demos and presentations to the clients.
• Proactively managing all aspects of the product life cycle including strategic planning, budget planning, product development, and marketing and communication strategy.
• Constantly enrich the software functionality and enhance its competitiveness working closely with Product Delivery Team.
• Should be able to speak in events on RegTech.

About Ritually

Ritually is building the definitive process discovery platform for back office work. Our product fuses underutilized system telemetry with computer vision to help large enterprise and scaling mid-market companies deeply understand and reimagine their highest value and most repetitive processes for a world where humans and agents work together.

We believe deeply in trust (of our customers and each other), craft, customer obsession, and speed.

You'll be joining an AI-native, fast-moving, and repeat founding team. Ritually's founders, Ari Winkleman and Rachel Bush, previously built and exited a startup (Involvio) to Cisco, one of the world's largest enterprise IT companies, where they ran enterprise AI incubation teams. The company is funded and working with design partners.

The Role

This is a founding full-stack role. You'll be building our application with the founding team from 0-1 You'll own features and infra end to end and across technologies. You'll also own how we build: ensuring our AI development workflow is fast, dependable and secure.

What You'll Do

• Build features end to end, across our desktop client, web app, and the backend services that tie them together.
• Go deep in our cross-platform Electron desktop client the native OS integration that powers on-device capture, and the on-device privacy and redaction that runs before data leaves the machine.
• Move fluidly across technologies and layers, picking up whatever a problem needs rather than staying in one corner of the stack.
• Own the infrastructure and deployment path CI/CD, releases, and the cloud services everything runs on so shipping stays routine and reliable.
• Own how we build: keep our AI development workflow fast, dependable, and secure and establish the conventions, tooling, and guardrails that let a small team build like a much larger one.
• Own observability and on-call basics logging, error tracking, and alerting so we catch issues before our customers do.
• Help set technical direction and keep the codebase legible as we scale the engineering team.

What We're Looking For

• 1-4 years building software across the stack frontend, backend, and the glue between them (internships and meaningful side projects count).
• Comfort working across multiple languages and technologies, and a genuine willingness to learn whatever a problem requires.
• Solid fundamentals in shipping production software version control, testing, debugging, and deployment.
• Experience with, or strong interest in, owning infrastructure and devops: CI/CD, cloud services, and reliability.
• Genuine excitement about AI-native development you've used AI coding agents and want to push how far they can go.
• Comfort with ambiguity and a willingness to own problems end to end in a small team.

Nice to Have

• Experience building desktop applications (Electron or native).
• Experience building internal tooling or automation that made a team measurably faster.
• Experience building applications for on-premise deployment.
• Familiarity with managed backend platforms and AI agent tooling.
• Any prior early-stage startup experience.
• Degree in computer science or a related field.

We are Hiring for Sales Engineer / Sr Sales Manager for a leading construction equipment manufacturing company

Locations : Mumbai / Pune

Job Requirement

Good expereince in selling Construction / Fire Safety / Elevator / Lift / Escalator manufacturing company

Develop and execute strategies to achieve sales targets for equipment and elevator systems.

Conduct technical presentations and product demonstrations for prospective and existing clients.

Provide detailed technical and application advice to customers on equipment and elevator solutions.

Identify and assess customer needs through site visits, consultations, and discussions.

Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and

retention.

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications

and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery.

Address and resolve technical issues that arise during the sales process or order finalization.

Monitor and analyse market trends, competitor activities, and customer feedback to identify

opportunities and threats. Provide insights and recommendations to enhance product offerings and

sales strategies.

Maintain records of sales activities, customer interactions, and project status in the CRM system.

Prepare regular sales reports, forecasts, and performance metrics for management review.

Qualifications

Bachelor's degree B.E. / Diploma (Mechanical)

Skills

• 2-10 years of proven experience as a sales or in a similar role in Construction / Fire Safety / Elevator / Lift / Escalator manufacturing company
• Strong written and verbal communication skills.
• Strong technical knowledge of equipment and elevator systems.
• Excellent communication and presentation skills.
• Time management and ability to meet deadlines
• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and manage time effectively in a field-based role.
• Valid driver’s license and willingness to travel as required.
• Strong problem-solving skills and a customer-focused approach.

Roles & Responsibilities

• Data Engineering Excellence: Design and implement data pipelines using formats like JSON, Parquet, CSV, and ORC, utilizing batch and streaming ingestion.
• Cloud Data Migration Leadership: Lead cloud migration projects, developing scalable Spark pipelines.
• Medallion Architecture: Implement Bronze, Silver, and gold tables for scalable data systems.
• Spark Code Optimization: Optimize Spark code to ensure efficient cloud migration.
• Data Modeling: Develop and maintain data models with strong governance practices.
• Data Cataloging & Quality: Implement cataloging strategies with Unity Catalog to maintain high-quality data.
• Delta Live Table Leadership: Lead the design and implementation of Delta Live Tables (DLT) pipelines for secure, tamper-resistant data management.
• Customer Collaboration: Collaborate with clients to optimize cloud migrations and ensure best practices in design and governance.

Educational Qualifications

• Experience: Minimum 5 years of hands-on experience in data engineering, with a proven track record in complex pipeline development and cloud-based data migration projects.
• Education: Bachelor’s or higher degree in Computer Science, Data Engineering, or a related field.
• Skills
• Must-have: Proficiency in Spark, SQL, Python, and other relevant data processing technologies. Strong knowledge of Databricks and its components, including Delta Live Table (DLT) pipeline implementations. Expertise in on-premises to cloud Spark code optimization and Medallion Architecture.

Good to Have

• Familiarity with AWS services (experience with additional cloud platforms like GCP or Azure is a plus).

Soft Skills

• Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams.
• Certifications
• AWS/GCP/Azure Data Engineer Certification.

Strong Associate Manager – Customer Success, Account management Profile

Mandatory (Experience 1) – Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.

Mandatory (Experience 2) – Must have experience managing clients in the outside India market (Preferrably US/America clients)

Mandatory (Experience 3) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.

Mandatory (Experience 4) – Must have strong technical understanding of digital advertising / programmatic platforms/software products

Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)

Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call

Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Job Responsibilities:

• Server Monitoring: Monitor server performance and respond to alerts promptly. Troubleshoot and resolve system and network issues.
• Server Disk Cleanup: Regularly analyze and clean up server storage to optimize performance and resource allocation.
• Deployment of New Linux Instances: Create and configure new Linux server instances based on project requirements. Ensure proper security measures and updates during deployment.
• DNS Management: Manage DNS records, domains, and configurations for internal and external services.
• Backing up/Archiving Logs: Implement backup and archiving strategies for server logs to maintain data integrity and facilitate auditing.
• MySQL Backups: Create and manage automated backups of MySQL databases to ensure data integrity. Develop disaster recovery plans.
• System Administration Strategies: Develop and implement system administration strategies to enhance server performance, security, and scalability. Stay updated with industry best practices and emerging technologies

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as a Linux Administrator or similar role (5+ years).
• Proficiency in Linux server administration (CentOS, Ubuntu, etc.).
• Strong knowledge of: Server monitoring tools (e.g., Nagios, Zabbix). Configuration management tools (e.g., Ansible, Puppet). Virtualization and containerization (e.g., Docker, Kubernetes). DNS management (e.g., BIND, AWS Route 53). Backup solutions (e.g., Bacula, AWS Backup). Log management and analysis (e.g., ELK Stack, Graylog). Database administration (e.g., MySQL, MariaDB). Security best practices and firewall configuration. Scripting languages (e.g., Bash, Python). Version control systems (e.g., Git). Cloud platforms (e.g., AWS, Azure, Google Cloud). Monitoring and alerting tools (e.g., Grafana, Prometheus). Networking concepts (TCP/IP, routing). System administration strategies and documentation. Excellent problem-solving skills and the ability to work independently.

• Strong communication and teamwork skills.