11+ AFS Jobs in Mumbai | AFS Job openings in Mumbai

A senior technical candidate who has managed  AFS (Anti Fraud Solutions),Risk & Anti money laundering (AML) projects.

Experience: 15+ years of experience in BFSI domain.

Location: Mumbai

Note- Candidate should be from IT product companies only.

Key Skills: Hands on BFSI Domain experience, Strong leadership Qualities, Excellent communication and presentation skills

Roles & Responsibilities:

• Understand and maintain awareness of Global Regulatory guide lines, Risk management, and industry leading practices and use cases for AML, Anti-Fraud and Tax Reg.
• Responsible for AML and AFS product development & support and activities including roadmap planning and strategic direction.
• Enhancing our value proposition in the product demos and presentations to the clients.
• Proactively managing all aspects of the product life cycle including strategic planning, budget planning, product development, and marketing and communication strategy.
• Constantly enrich the software functionality and enhance its competitiveness working closely with Product Delivery Team.
• Should be able to speak in events on RegTech.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

1. Answering Sales / Enquiry calls
2. Managing a team of customer service personnel
3. Coordinating with the team for various enquiries.
4. Answer phone calls or emails from customers to provide quick resolution of issues
5. Provide more direct customer support
6. Identify a solution to the customer's query or direct them to another department that can provide assistance.
7. Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
8. Conduct periodic reviews and evaluations of team members.
9. Prepare proper report for daily queries attained and queries resolved / escalated queries.

Designation: Sales Engineer - Woodworking Industry

Role Defination : Sales Engineer is responsible for implementing NITSHAW sales strategies and achieving sales targets assigned to him. He is responsible for creating new opportunities and generating sales from existing as well as new customers.

Roles and Responsibilities 

·         Introductory Sales Meetings

·         Customer requirement analysis

·         Techno-commercial Sales Proposals

·         Technical and commercial meetings

·         Follow ups, Negotiations and Sales Conversion

·         Payment Collection

·         Customer Satisfaction

·         CRM Updates & Reporting

·         Events participation and Coordination

Expected Profile

o Bachelor's or Masters's degree with 2-5 years experience in Sales / Business Development of Capital Equipment or Industrial products

o  Experience in the Woodworking / Furniture manufacturing industry and Machines will be advantageous.

o  Excellent written and spoken and presentation skills.

o  Ready to travel extensively.

o Should have Good Negotiation & Deal Making Skills

Location : Bangalore | Pune | Mumbai

About Apollo Finvest

Apollo Finvest is a publicly listed Non-Banking Financial Company (NBFC). Think of us as AWS for Lending. We enable any company to offer fully digital and compliant digital loan products to their end customers. Built on modern RestFUL API's, we treat the financial services on our platform as building blocks, which our partners can mix and match to create loan products specifically tailored to their business model.

Company Secretary

Roles and Responsibilities:

• Experience of filing quarterly, half-yearly and annual compliances as per SEBI Listing Regulations and SAST Regulations
• Timely compliance of all the applicable provisions of SEBI Regulations, Companies Act, 2013, RBI Master Directions, Notifications, Circulars and Secretarial Standards
• Convening Annual General Meeting (AGM) including preparing the Annual Report, Notice, Directors’ Report, and all other compliances related to the AGM
• Preparation of Notice, Agenda, Resolutions, Minutes for the Board Meeting, and other Committee Meetings.
• Preparation of all the ROC Forms including the Annual Filing forms as per the Companies Act, 2013
• Filing of quarterly and annual forms/ returns with RBI.
• Maintenance of various Statutory Registers
• Liaising with various statutory authorities such as SEBI, BSE, NSDL/CDSL, RBI, etc.
• Keeping up to date with any regulatory or statutory changes and policies that might affect the organization
• Co-ordination with the Registrar & Share Transfer Agent for all the shareholder matters.
• Handling investor and borrowers' complaints on all the respective forums under different authorities and timely resolving the same.

Key Requirements:

• 1-2 years of experience post qualification
• Good written and verbal communication skills
• Candidates in a Compliance Manager role at NBFC / Banks having experience in handling regulatory compliance, RBI audits, etc. would be preferred.
• Strong Accounting Background, Strong Leadership quality, Adherence to timelines and highly proactive.
• Excellent Knowledge of Microsoft Excel.
• Ability to effectively prioritize work by understanding competing priorities and work under high-pressure environments.

                                                         Lead - Quality Analyst

About us :

ImpactGuru.com was incubated at Harvard Innovation Lab, USA in 2014. We at ImpactGuru strive to empower people and help them raise funds for their causes. Whether it’s for patients facing medical emergencies such as Covid-19, cancer, organ transplants, or for nonprofits fundraising for their programs, or for individuals raising money to fund animal causes, education expenses, or any other cause that they are passionate about, we have got you covered.

In the last 7 years, ImpactGuru has been providing fundraising assistance. We along with our global partners have been successful in mobilizing over Rs 1,500 crores / $200mm and have touched more than 1 crore / 10mm lives.  

Website - link : https://www.impactguru.com/about-us">https://www.impactguru.com/about-us

Job Description :

- Review and analyze system specifications

- Design/Execute test cases (manual or automated) and analyze results, cross-browser / cross-device

- Test REST APIs using Postman, automation scripts

- Create logs to document testing phases and defects

- Report bugs and errors to development teams

- Manage bug and support queues for internal customers

- Help troubleshoot issues with strong analytical and problem-solving skills

- Conduct post-release/ post-implementation testing

- Work with cross-functional teams to ensure quality throughout the software development lifecycle.

 Requirements :

- Proven work experience in software quality assurance

- Proven experience as an automated QA tester is a plus

- Experience in Selenium Framework Creation/Maintenance with Java or any other automation tool apart from Selenium is a plus

- QA experience in Android / iOS apps

- Experience testing API/REST services

- Experienced with test case creation and execution to cover Functional, Regression, Integration, and E2E testing.

- Familiarity with Agile frameworks and regression testing

- Knowledge of using NoSQL/SQL, JMeter, Selenium

- Experience working in an Agile/Scrum development process

- Ability to document and troubleshoot errors

- Working knowledge of test management software (e.g. Jira, qTest, QC, QA tech, Bugzilla)

- Experience with performance and/or security testing is a plus

- Excellent communication skills

- Analytical mind and problem-solving aptitude

- Payments, Payment Gateway, Fintech, Ecommerce domain knowledge - preferred

Perquisites & Benefits :

- Opportunity to be part of a diverse working environment, valuable social sector work experience

- Mentorship on career development and progress

- Fun, casual, relaxed, and flexible work environment

- Fun Zone & Music

- Flexible 9 hours shift between 9.00 am to 8.00 pm

Location: Andheri, Mumbai

Job Type: Full-time

CTC Offering : 3.6L PA to 6L PA

Job Location: Remote for 6-9 months due to the pandemic, then Mumbai, Maharashtra

Required experience:

• Minimum 1.5 to 2 year of experience in Web & Backend Development using Python with experience in some form of Machine Learning ML Algorithms

Overview

We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python 3.x based web and backend development

2. Solid understanding of Python concepts

3. Experience with some form of Machine Learning (ML)

4. Experience in using libraries such as Numpy and Pandas

5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar

6. Hands on experience with RDBMS such as Postgres or MySQL

7. Experience building REST APIs using DRF or Flask

8. Comfort with Git repositories, branching and deployment using Git

9. Working experience with Docker

10. Basic working knowledge of ReactJs

11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

KRAs includes:

1. Understanding the scope of work

2. Understanding and adopting the current internal development workflow and processes

3. Understanding client requirements as communicated by the project manager

4. Arriving on timelines for projects, either independently or as a part of a team

5. Executing projects either independently or as a part of a team

6. Developing products and projects using Python

7. Writing code to collect and mathematically analyse large volumes of data.

8. Creating backend modules in Python by building or reutilizing existing modules in a manner so as to

provide optimal deliveries on time

9. Writing Scalable, maintainable code

10. Building secured REST APIs

11. Setting up batch task processing environments using Celery

12. Unit testing prepared modules

13. Bug fixing issues as reported by the QA team

14. Optimization and performance tuning of code

Bonus but not mandatory

1. Nodejs

2. Redis

3. PHP

4. CI/CD

5. AWS