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Senior Project Owner / Project Manager Technology
Department - Technology / Software Development
Work Mode - Work From Home (WFH), Full Time
Experience - Minimum 10 Years (Development Background)
Location - Tier-1 Cities Only (Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Pune, Kolkata)
Time Zone - Candidate should be comfortable working in US time zone overlap and attending client calls accordingly.
ABOUT ARDEM
ARDEM Incorporated is a leading Business Process Outsourcing (BPO) and Automation company serving USbased clients across diverse industries. Our Technology Team builds and maintains in-house applications that power data processing pipelines, automation workflows, internal platforms, and domain-specific training modules all engineered to deliver operational excellence at scale. To our clients, we provide cloud-based platforms to assist in their day-to-day business analytics. Our cloud services focus on finance, logistics and utility management.
ROLE SUMMARY
We are looking for a seasoned Senior Project Owner / Project Manager with a strong development foundation to lead our technology initiatives. This role bridges client management and technical execution you will own endto-end delivery of multiple concurrent projects while supporting a high-performing remote team.
KEY RESPONSIBILITIES
Project & Delivery Management
- Own and manage multiple concurrent technology projects from initiation to production release
- Define project scope, timelines, milestones, and resource allocation plans
- Distribute tasks effectively across a team of developers, QA, and support engineers
- Track assigned work daily, follow up on progress, and proactively remove blockers
- Ensure all projects meet deadlines and quality benchmarks without compromise
- Participate actively in production activities and take full accountability for live deployments
US Client Management
- Serve as the Technology single point of contact for all assigned US clients
- Attend and lead client calls that are focused on an ARDEM Technical Solution. This may include discussions related to future clients or existing clients (US time zone overlap required)
- Resolve client queries, manage escalations, and ensure high client satisfaction
- Showcase company-developed applications and software demos confidently to clients
- Translate complex client requirements into clear technical deliverables for the team
Team Leadership
- Lead, mentor, and performance-manage a distributed remote team of technical members
- Foster accountability, ownership, and a high-delivery culture within the team
- Conduct sprint planning, stand-ups, retrospectives, and performance reviews
- Identify skill gaps and work with HR/training teams to bridge them
Process & Operations
- Deeply understand ARDEM's internal processes and align project execution accordingly
- Ensure development standards and best practices are followed across all projects
- Manage crisis situations with composure, identify root causes and drive swift resolution
- Coordinate with cross-functional teams including HR, Operations, Training, and QA
- Maintain project documentation, status reports, and risk registers
REQUIRED EXPERIENCE
- 10+ years of total experience in software development and project management
- 5–7 years of hands-on coding experience in one or more technologies listed below
- 2–3 years in a team management or tech lead role overseeing 5+ members
- Proven experience managing multiple simultaneous projects in a remote/WFH environment
- Prior experience working with US-based clients strong understanding of US work culture and expectations
TECHNICAL SKILLS
- Python: scripting, automation, data processing, backend services
- JavaScript / Node.js: server-side development, REST APIs, async workflows
- NET Core: enterprise application development and service integration
- SQL Databases: query optimization, schema design, stored procedures
- Familiarity with CI/CD pipelines, Git workflows, and deployment processes
- Ability to review code, understand architectural decisions, and guide the team technically
SKILLS & COMPETENCIES
- Exceptional verbal and written communication skills in English client-facing confidence is a must
- Strong crisis management and conflict resolution ability under tight deadlines
- Highly organized with a structured approach to planning, prioritization, and execution
- Self-driven and accountable capable of operating independently in a remote environment
- Strong presentation skills able to demo software to non-technical stakeholders
- Empathetic leadership style with the ability to motivate and align diverse team members
QUALIFICATIONS
- Bachelor's or master's degree in computer science
- PMP Certification: Preferred (candidates without PMP must demonstrate equivalent project management rigor)
- Agile / Scrum certifications (CSM, PMI-ACP) are an added advantage
LOCATION PREFERENCE
- Candidates must be based in a Tier-1 city: Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, or Kolkata
- This is a full-time Work From Home role: reliable internet, a dedicated workspace, and availability during US business hours are mandatory
Key Responsibilities:
1. Experience as a Technical / Enterprise Architect with strong knowledge of technologies /
paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
2. Experience in defining and implementing and managing Cloud infrastructure
3. Experience in setting up Architecture and technology vision and adoption of technology
advancements into product delivery
4. Should have worked with key technology partners in architecting various solutions
5. Developing, Training, and mentoring in-house & outsourced Engineering teams
6. Setting best practices across coding process
7. Experience in establishing Enterprise technology standards and architecture review
board for governance of Technology & Architectural changes and roadmap
8. Define the complete technical infrastructure environment
Requirements:
1. Experience in Fintech and B2C SaaS applications
2. Proven experience as a Technical Architect or Project Manager
3. Hands-on experience with software development and system administration
4. Understanding of strategic IT solutions
5. Experience in project management and service-oriented architecture (SOA)
6. Knowledge of selected coding languages (PHP, Python)
7. Familiarity with various operating systems (eg Windows, UNIX) and databases (eg
MongoDB / MySQL)
8. Ability to articulate technical solutions & ROI associated to multiple stakeholders such as
Product engineering teams, business leaders, CXOs etc
Hitachi
Job Title: Senior Solutions Architect
Designation: Senior Researcher / Chief Researcher
Duties and Responsibilities
1. Research and Develop Innovative Use Cases, Solutions and Architectural Blueprints in support of Hitachi's cross-industry business needs like Energy, Industry, Mobility, Smart Life, and Information Technology.
2. Design, Implement and Demonstrate proof-of-Concept and working proto-types for Hitachi and its clients.
3. Provide R&D support to Hitachi business units and group companies to productize research prototypes.
4. Explore emerging tools, techniques, and technologies, and work with academia for cutting-edge solutions.
5. Collaborate with cross-functional teams and eco-system partners for mutual business benefit.
6. Generate eminence via patents, publications, thought leadership, invited speakerships and conspicuous presence in forums of repute.
7. Add value to self through continuous learning and knowledge acquisition.
8. Give back learnings to colleagues and communities.
9. Mentor colleagues for growth and success.
Mandatory Requirements
1. Academic Qualification: Bachelor's degree with STEM background (e.g., Science, Technology, Engineering and Management).
2. Solution Architecture: Deep Experience in Design and Development of Enterprise-class information technology systems (e.g., Design Thinking, Use Case Development, Model Driven Development, Agile Methodology, end-to-end System Design and Decomposition).
3. Probabilistic Systems: Clear concept of systems that embed Machine Learning and Artificial Intelligence.
4. Technology Hands-on: Proven track record in at least one of following 3 technology groups
a. Front-end, client-end experience: User Interface Development (JavaScript, AJAX, Angular, React, D3); Human Computer Interface design
b. Server-side Engineering: Object-Oriented Programming, Micro-Services, Springboot, REST APIs, Design Patterns, Data Access Frameworks, proficiency in Java/ C++/Python
c. Data Engineering and Persistence (in any one of the below areas): Design and Development of Relational Databases; Big Data Systems (e.g., Data Lakes, Hadoop, Hive); In-Memory systems (SAP-HANA); Graph databases (e.g., Neo4J, Casandra); Data Ingestion and ETL
5. Cloud: Experience in design and deployment of IT solutions on Cloud (e.g., Dockerization, Containerization)
6. Communication: Ability to articulate key messages concisely and precisely
7. Collaboration: Excellent interpersonal and teaming skills
Additional Preference
1. Advanced Qualification: PhD in any Quantitative Discipline
Eminence: Patents, publications, thought leadership, invited speakership and conspicuous presence in refereed platforms or forums of repute.
Experience :15+years
Budget : 60 -70 Lacs(Depending upon Experience)
Location: Bangalore
• Help departments use technology profitably
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance and data protection processes
- 9+ years of experience in enterprise web application design and development with 4+ years of experience as an automation architect.
- Experienced in technology stack selection and the definition of solution, technology and integration architectures for small to mid-sized applications and cloud hosted platforms
- Strong understanding of various design and architecture patterns
- Experience in implementing and governing software engineering processes, practices, tools and standards for development teams
- Experience of setting up and operating the DevOps and automation infrastructure for continuous integration and delivery
- Full SDLC experience leveraging Agile, TDD and BDD for building and rolling out highly transactional and highly available platforms hosted on premise and on the cloud
- Proficient in effort estimation techniques
- Must be hands on technology and able to troubleshoot critical issues in design or code
- Experience in Mobile Applications automation using SeeTest, Appium
- Strong hands-on experience of designing and developing technology frameworks and micro-services, APIs, REST Web Services, leveraging Java and open source technology stack (i.e. Java, JavaScript, Node.js/ Angular.js/ React.js, Spring Bot, Non-blocking Java, etc. )
- Hands on experience with JBehave, Cucumber, TestNG, Extent Reports
- Strong design, development and performance tuning skills on at least two or more databases such as Oracle, SQL Server, NOSQL and NewSQL (e.g. PostgresQL, Cassandra, Mongo DB, Cosmos DB, MySQL etc.)
- Experience on enterprise architecture patterns and a couple of past examples of architecting high availability, scale and performance applications
- Strong experience with code review and evaluate the architecture as well as design towards a set of business and technology goals
- Experience with SonarQube code coverage and code quality
- Experience with Cypress JavaScript automation
- Experience on command prompt tools like Shell Script, UNIX
- Hands on experience on Cloud stacks (AWS preferred)
- Hands on experience with standalone applications automation using UFT, LeanFT and VB Script
- Knowledge of principles on code quality, distributed applications, TDD & test automation, self-monitoring applications, refactoring and technical debt
FreightCrate Technologies is a Logistics Technology company that- aims to transform international shipping through innovative and cost-effective tech solutions that can mutually benefit exporters, importers and logistics service providers.
Our web-platform, FreightCrate offers online tech-enabled quote and shipment management solutions for export and import businesses to and from more than 50,000 global locations.
We have had more than 50 media coverages including Entrepreneur, LoadStar UK, Maritime Gateway, Cargotalk, BW Disrupt, INC42, Silicon India, Tech Observer and several other newspapers and online magazines.
Our vision is to utilize cutting edge technology, engineering, deep learning and artificial intelligence to create an intelligent freight management system that can automate and optimize international trade operations for global businesses.
FOUNDERS:
Samir Lambay is the Co-Founder and CEO with an MSc in Shipping, Trade and Finance from Cass Business School, London, UK with Distinction.
Samir has worked in the shipping and logistics industry across both family businesses and multinational companies. His most recent job was at- DB Schenker Logistics- (Part of Deutsche Bahn Group - Fortune 200) where he was the youngest Vertical Manager globally and won two awards including Vertical Manager of the year and a Global Award.
Ruchi Dogra is a Co-Founder & Director and is in charge of sales and marketing. She has worked for over 15 years across the top 3 logistics/supply chain companies globally. She set-up the hotel, wines and beverages vertical at- Kuehne & Nagel- and- DB Schenker. Her latest assignment was at- DHL Global Forwarding- where she worked as a Vertical Manager for Engineering and Manufacturing; handling top Indian and multinational accounts including several Fortune 100 companies. She brings with her an extensive knowledge in strategy, sales, operations and customer service.
Title:
CTO
Description
The CTO role is to ensure the successful execution of the company’s business services via the web application. This requires envisioning the company’s service offerings as a web-based business, leading implementation of web applications, and planning for risk and growth.
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Compensation:
As this is a new business the compensation is negotiable and we will make an offer depending on the experience of the candidate which will include a salary and ESOP package.
Responsibilities:
In partnership with the company’s founders, identify opportunities and risks for delivering the company’s services as a web-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success. As our Product is already developed we expect the CTO to work with product development to implement new product features, apply new technologies and set up the engineering and development team to maintain, update and improve the web-application. Some specific responsibilities are listed below:
Strategy, planning, and design:
• Take end-to-end ownership of the product, identify technology requirements, define the future product vision, create preliminary design concepts for add-on modules and shape overall technology and product roadmap by collaborating with the founders, business development, and marketing team.
• Ensure user oriented design is the primary approach to product development across multiple screens, based on user behaviour data and direct customer feedback.
Implementation and deployment:
• Manage Product Release, QA cycles, feature implementation and on time delivery through in-house team and vendors.
• Collaborate with team and customers to define use cases.
• Creation of wireframes/prototypes, site maps and user-flows for web and mobile platforms.
Operational management :
• Support marketing by implementing technical requirements for SEO/product analytics.
• Establish and supervise a quality assurance process, including integration & system testing.
• Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions if needed.
• Establish and forecast ROI of features and succinctly articulate competitive advantage.
• Set-up data collection and analysis system in collaboration with CEO to track key performance.
metrics.
Skill Sets:
• PHP/Python
• AWS & Cloud-computing
• Mysql/MongoDB/CouchDB
• Memcache/Redis
• Frontend technologies HTML, CSS, JS, Angular, ReactJS
• Frameworks like CodeIgnitor/CakePHP/Symphony, Flask/Django
• DevOps
• ELK
• Tools like Datadog, NewRelic, etc
• Shell-scripting
• Setting & managing dev/beta/prod environments
• tools like Jenkins, Chef, Puppet, Ansible, etc.
• Experience with MEAN stack will be an advantage
• Knowledge of Solr/Elastic search will be an advantage
Strong fundamentals in computer science/engineering and algorithm design.
Practical knowledge of computer software algorithms in machine/deep learning, NLP, Computer Vision etc.
Personal Requirements:
• Min of 7+ years of Hands on experience in Web app development, payment gateways implementation, architecture design, product management, databases and UI/UX in consumer facing applications.
• Experience on projects involving engineering and algorithmic functions, machine learning, deep learning and artificial intelligence is very advantageous.
• Creative self-starter who is comfortable with both taking initiative and working in teams.
• Previous experience working on logistics technology products is advantageous but not mandatory.
• Strong communication skills.
• Willingness to learn and utilize emerging technologies.
• Sincere passion to use disruptive technologies that can be globally significant.
- Hands-on/ Implementation OR exposure to Front end tools and frameworks like
Angular.js/React.js
- Strong experience handling large data (batch and real-time), workflows and scheduling,
building pluggable frameworks and systems, strong abstraction, and design skills
- Knowledge of Linux with advanced knowledge of command-line interface
- Knowledge of AWS required for cloud set up and configuration and system security
- Advance MySQL knowledge required with hand-on experience with query building and query optimization
- Currently Hands-on with coding and development process.
- Team management is highly preferred.
- Drive strategy and vision across teams in a rapidly evolving environment
- Work closely with diverse stakeholders and enable them by providing scalable, high-quality, and secure technology solutions.
- Understand company needs to define system specifications and system architecture, and ensure the implementation of agreed architecture
- Oversee assigned tasks and provide guidance to team members and follow best practices
- Take accountability for optimizing key technology and business metrics
- Drive agility in execution, create a strong team culture of responsiveness by leading by
example
- Keep eye for technology and competitive landscape to stay ahead of the trends and
competition.







