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- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.
Key Responsibilities
- Provide L2/L3 support for Java/Spring Boot-based applications in production.
- Monitor logs and system health using Splunk and other observability tools.
- Troubleshoot performance, latency, and availability issues.
- Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
- Support incident and change management processes.
- Create and maintain runbooks and support documentation.
Must-Have Skills
- Strong knowledge of Java, Spring Boot, and REST APIs.
- Proficient in using Splunk for log analysis and monitoring.
- Good understanding of relational databases (SQL) and Linux commands.
- Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
- Analytical thinking and excellent problem-solving skills.
A 23-year-old organization based in Vashi, Navi Mumbai looking for technical content writers and editors.
Job Description:
1. Refer and rewrite technical content.
2. Must have experience with SEO content writing.
3. Write content for products, profile, social platform, blogs, articles, case studies, FAQ, news release, events etc.
4. Strictly No AI TOOLS
5. Collaborating seamlessly with campaign managers, creative teams, and designers to ensure cohesive content creation.
6. Researching, writing, and editing engaging content.
Salary: 25000 to 30000 (may vary depending on the number of words that you write)
Office Location:
212, Central Facility Building II, APMC Market II, Sector 19, Vashi, Navi Mumbai - 400705, Maharashtra, India
Office Hours 10am to 7pm
- Monday to Saturday
- Handling doubt session or query session of the students related to digital marketing at the time of training;
- Well versed with the latest tool and industry updates related to each and every aspect of the digital marketing or as per your expertise area;
- Digital Marketing Certified Associate (Google certification, search and display advertising);
- To Update and ensure all latest trends and best practices are covered in Qualifications and Skills Web;
- Able to give appropriate assignments and projects for the students to make them grow with hands-on experience in digital marketing;
- To deliver course material as per the PreDecided curriculum;
- Should be well versed with all digital marketing concepts and strategies;
- Should have the capability to resolve all the doubts and Handling query sessions for the students;
- Helping students in the practical execution of digital marketing concepts;
- Designing, SEO, SEM Pay per click, Google ads, mobile marketing, SMM, SMO Desired Candidate Profile;
- A personal blog related to digital marketing is a huge plus;
- Provide classroom training to students;
- Help students in learning problem;
- Providing in-class training on digital marketing concepts;
- The experience of the execution of marketing campaigns will be an added advantage.
Requirements:
- Handling doubt sessions of students;
- Well versed in Delivering trial sessions to students;
- Helping learners in the practical execution of the digital concept;
- Should have strong convincing skills;
- Should have clear cut knowledge in all digital marketing strategies;
- Should have strong convincing skills and willing to work on multiple assignments;
- He will provide in-class training on Digital Marketing;
- Notice Period – Immediate Join or Maximum 15 Days;
- Looking for Full Time Employment Candidate;
- Planning and preparing courses and lessons for digital marketing;
- Handling doubt session or query session of the students;
- Continuously improve on teaching methodology to suit model for better student satisfaction;
- Minimum 3 yrs Experience in Digital marketing Industry and 6 months of experience As a Trainer;
- Work Timings- Monday to Friday 8.00am to 6.00pm and Saturday 10.00am to 4.00pm;
- Delivering a demo session to the students.

Requirement:
- Must have 5+ years Drupal programming experience.
- Good experience in Drupal 7 and 8 implementations.
- Good understanding of MY SQL and relational databases.
- Should have a good understanding of OOPs concept and latest features.
- Should have an understanding of Design Patterns like Singleton, factory, etc.
- Should have at least worked on MVC frameworks like CodeIgniter,CakePHP, Laravel.
- Good understanding of web technologies
- Good understanding of front-end development HTML5, CSS3, JavaScript, Jquery skills.
- Good Git version control knowledge.
- Contribution to open source community.
- Experience in Drupal 7 of 5+ years.
- Good with RDBMS & writing custom SQL
- Drupal API experience
- Must have PHP, JavaScript, AJAX, HTML and CSS experience
- Should be able to code as per Drupal standard coding
- Should be well versed with implementation and configuration of most commonly used modules
- Experience with CSS Frameworks such as Twitter Bootstrap. Communication Responsibilities:
- Deliver engaging, informative and well-organized presentations.
- Strong command of English language (both verbal and written).
- Resolves and/or escalates issues in a timely fashion.
Other Skills
- Disseminate technology best practices.
- Work with senior developers in adoption of new technologies within our Technology practice
- Good team player with ability to lead multiple technical teams.
- Excellent relationship building skills.
- Ability to work under pressure with a solid sense for setting priorities.


Job Description –Sr. Python Developer
Job Brief
The job requires Python experience as well as expertise with AI/ML. This Developer is expected to have strong technical skills, to work closely with the other team members in development and managing key projects. Ability to work on a small team with minimal supervision, Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
Job Requirement
- 4 plus Years of Python relevant experience
- Good at communication skills and Email etiquette
- Quick learner and should be a team player
- Experience in working on python framework
- Experience in Developing With Python & MySQL on LAMP/LEMP Stack
- Experience in Developing an MVC Application with Python
- Experience with Threading, Multithreading and pipelines
- Experience in Creating RESTful API’s With Python in JSON, XMLs
- Experience in Designing Relational Database using MySQL And Writing Raw SQL Queries
- Experience with GitHub Version Control
- Ability of Write Custom Python Code
- Excellent working knowledge of AI/ML based application
- Experience in OpenCV/TensorFlow/ SimpleCV/PyTorch
- Experience working in agile software development methodology
- Understanding of end-to-end ML project lifecycle
- Understanding of cross platform OS systems like Windows, Linux or UNIX with hands-on working experience
Responsibilities
- Participate in the entire development lifecycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring.
- Produce high quality, maintainable code with great test coverage
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable Python/AI/ML modules
- Solve complex performance problems and architectural challenges
- Help with designing and architecting the product
- Design and develop the web application modules or APIs
- Troubleshoot and debug applications.


- 6-13 years’ experience designing for high performing digital products across various domains
- Degree in design-related field or equivalent experience.
- Good understanding of design patterns, industry trends, and great approaches to solve problems
- Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
- Creative problem-solver with a strong eye for detail
- Experience and understanding of Responsive Web Design
- Experience with iOS and Android Mobile App Design
- Must have Software Proficiency with Figma, Sketch, Miro
- Proficient in wire-framing and comfortable producing concept sketches and user flows
- A passion for UX and User Research
- A strong portfolio which demonstrates work across a range of clients
- Strong experience of user research and usability testing
- Passionate about Design Thinking.
- Excellent verbal and written communications skills.
- Experience with accessibility, localization, and internationalization.
- Experience working directly with developers to ensure the successful implementation of a design specifications
- Familiarity with content strategy, content management, taxonomy and large scale digital publishing.
- Knowledge of HTML, CSS, and JavaScript.
- Knowledge with QA and testing methods is a plus.
- All candidates will be required to submit a portfolio of work samples and/or links to their work.

Candidate must be Handson with Core java and datastructures, Webservices and Springboot and microservices
Hands on with ReactJS and Redux Libraries
Handson with Javascript, HTML,CSS,
Should have strong knwoldege in Api




