11+ Software documentation Jobs in Hyderabad | Software documentation Job openings in Hyderabad
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JD:
- 10+ years of experience in preparing, reviewing, revising, and maintaining the software technical documents and Saas product documentation.
- Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
- Experience in performing independent research to understand a product and the needs of customers and stakeholders.
- Experience writing/editing troubleshooting, procedural, and reference information.
- Understands software terminology and has basic knowledge of working with software development teams.
- Experience working in an agile environment.
- Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment.
Why SquareShift?
We firmly believe that our growth, long-term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,
- High-growth, collaborative environment with diverse and inclusive teams
- Continuous learning, enrichment, and development opportunities
- Competitive pay and allowances for professional development
- Flexible time off to relax and recharge
Address: SquareShift Technologies
Criteria
Mandatory
Strong Dremio / Lakehouse Data Architect profile
Mandatory (Experience 1) – 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio
Mandatory (Experience 2) – Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems
Mandatory (Technical Skills 1) – Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts
Mandatory (Technical Skills 2) – Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)
Mandatory (Architecture) – Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics
Mandatory (Governance) – Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices
Mandatory (Stakeholder Management) – Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline
Mandatory (Company) – Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies
Job Description:
Production Assurance and Maintenance Activities
1. Production Assurance L2 and L3 activities (Incident reporting and management, Incident resolution and RCA, Real time communication, Assigning defect severity and triaging, On-call Support, UAT support and deployment)
2. Application Maintenance (Software maintenance, Disaster recovery Planning and support, Business Continuity planning and support, Application documentation, Release Management activities, Configuration management, Change Control documentation, Metrics reporting etc
Development Activities
1. Business Requirements (BRD Reviews, Impact analysis and high level estimation)
2. High Level Design
3. Low Level design
4. Build (development, Unit Testing, Code reviews and static performance reports)
5. User Acceptance Testing Support (Defect resolution etc)
6. Performance testing Support and issue resolution
7. Implementation and Control (Implementation support and Post implementation support)
8. Configuration Management
9. DOcumentation and Reporting
Job description
Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements
Design, develop and implement new templates, components, and responsive web pages/sites in Sitecore to support the expansion of the core Sitecore platform
Carry out the development of the assigned project adhering to the engineering standards/best practices, committing to the agreed timeline, and ensures quality metrics are met
Diagnose and solve common problems related to Sitecore implementation
Provide consulting and technical guidance to the Digital Production Team including System Integrators/Service Providers on the Sitecore CMS platform
Responsiblity-
4+ years of industry experience in developing web based applications using ASP.NET/C#, MVC
Bachelors of Computer Science or a related field is required
Extensive experience with Web Services (SOAP/REST) architecture
Knowledge of Sitecore Templates, Layouts, Components, Dynamic Bindings, Sitecore API, Rendering
Experience with serialization tools such as TDS (Team Development for Sitecore) or Unicorn
Proficient in JavaScript, XML, XSL, XSLT, XHTML
Proficient in integration patterns with a Lucene, Search, Commerce package, Payment Gateways or other platforms
JD –
Having experience in Implementing Integration Solutions using Oracle Integration Cloud Service.
Developed integration between SaaS application (Oracle Cloud ERP, Oracle Cloud HCM) and between SaaS and PaaS application
Should have worked extensively on minimum 3-4 Technology Adapters like File, Database, Oracle ERP & FTP adapter
Should have excellent skill in Web Service technologies such as XML, XPath, XSLT, SOAP, WSDL, and XSD
Experience in all phases of software development lifecycle from gathering requirements to documentation, testing, implementation and support Ability to troubleshoot technical and configuration issues
Should be able to communicate effectively with the functional & technical groups and various technical team members.
Ensure completion of tasks, milestones, and components including Technical specifications, design specifications, configurations, quality assurance, implementations, and project reviews
Conducts complex business process analysis, needs assessments and participates in design sessions with business and developers in order to align information technology solutions with business initiatives.
Undertakes complex projects requiring additional specialized technical knowledge in software design and development Essential Duties and Responsibilities Interacts with product owners, Business Analysts, business partners and developers to envision, model and design technology solutions to solve business problems.
Job Dsecription: (8-12 years)
○ Develop best practices for team and also responsible for the architecture
○ solutions and documentation operations in order to meet the engineering departments quality and standards
○ Participate in production outage and handle complex issues and works towards Resolution
○ Develop custom tools and integration with existing tools to increase engineering Productivity
Required Experience and Expertise
○ Deep understanding of Kernel, Networking and OS fundamentals
○ Strong experience in writing helm charts.
○ Deep understanding of K8s.
○ Good knowledge in service mesh.
○ Good Database understanding
Notice Period: 30 day max
Deployment - client location, Hyderabad
Position - Permanent
Note : Immediate joiners needed only.
Job description:
8+ years of overall IT experience with .NET framework and Azure
. large/Enterprise Customer end to end Consulting Experience.
. Expert in C# development, .NET Core, React, Angular, PowerShell and Azure developments like Web jobs, REST based Web API.
- Experience in Azure and AWS Cloud
- Experience of working on Agile projects.
- Proven track record delivering complex projects end to end.
- Application Architectures including the use of cloud-based technology capabilities such as Teams, SPO, Azure, Application Life Cycle Management and Application Platform processes and technology.
- Troubleshoot and debugging technical issues in a variety of application environments.
- Oversee deliverables from partners, subcontractors, and resources .
- IP Reuse and IP creation
- Drive operational excellence and innovation, leveraging new ideas contributing to increasing Microsoft value to customers.
- Fluent in English, verbal, and written communications skills.
Qualification
- Must have a degree in Computer Science Engineering or equivalent work experience. Higher relevant education preferred.
- Experience working in a Services organization in a consulting capacity is strongly preferred. Experience working on multi-phase global implementations is preferred.
- Having Microsoft Certifications (M365, Azure, AWS, SharePoint, .Net) is a plus.
Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.





