11+ Software documentation Jobs in Hyderabad | Software documentation Job openings in Hyderabad

JD:

• 10+ years of experience in preparing, reviewing, revising, and maintaining the software technical documents and Saas product documentation.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment.

Why SquareShift?

We firmly believe that our growth, long-term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,

• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment, and development opportunities
• Competitive pay and allowances for professional development 
• Flexible time off to relax and recharge

Address: SquareShift Technologies

Job Summary

We are seeking a dynamic Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.

Experience : 3 to 7 years

Age limit :31 years

Should be from Premium apparel brand

Key Responsibilities

Lead end-to-end store operations ensuring premium service standards

Drive sales targets, AOV, conversion, and repeat customer engagement

Build, train, and motivate a high-performing sales team

Deliver personalized styling and customer experience for HNI clients

Maintain visual merchandising as per brand and seasonal guidelines

Monitor inventory, stock movement, shrinkage, and replenishment

Analyze KPIs, sales reports, and take corrective actions

Handle customer escalations with a luxury-first mindset

Ensure SOP, audit, and compliance adherence

Skills & Competencies

Strong leadership and team management

Excellent customer service and luxury selling skills

Eye for fashion, styling, and brand presentation

Sales analytics and KPI-driven approach

Strong communication and interpersonal skills

Qualifications & Experience

Graduate in any discipline (Fashion background preferred)

3–8 years of experience in premium / luxury apparel retail

Proven experience handling high-value customers and targets

The ideal candidate has strong hands-on expertise in C# and legacy .NET frameworks (WinForms/WPF and ASP.NET Web Forms/MVC), with solid experience in Oracle SQL and PL/SQL (complex queries, packages, triggers, performance tuning) and working knowledge of SQL Server for reporting and analytics. They are comfortable working in on-premises, Windows-based environments with multi-tier client/server architectures, scheduled jobs, and batch processes, and can collaborate closely with DBAs and infrastructure teams.

The candidate should be highly capable of reverse engineering large, legacy codebases with limited documentation, tracing end-to-end flows across UI, business logic, data access, and database layers, and performing thorough impact analysis before making changes. Strong debugging skills (logs, profilers, Visual Studio), experience handling business-critical production incidents (L2/L3), and familiarity with version control (Git/TFS) and ITSM tools (e.g., ServiceNow, JIRA) are essential. Experience with Information / lab / quality / operations systems or similar complex transactional applications is a strong plus.

Location

Offshore (India) – Hybrid as per client policy

Work Timings

Flexible timings with willingness to support overlapping hours with US time zones (including occasional off-hours / weekend support as needed).

Role Summary

We are looking for an experienced Application Developer & Support Engineer to maintain, enhance, and support a suite of business-critical legacy applications. These include:

• A long-running Laboratory Information System used for environmental and analytical testing.
• Desktop .NET client applications used for managing organic and inorganic test workflows, sample results, and quality checks.
• A project/operations dashboard that consolidates lab/project performance data from Oracle and SQL Server for reporting.
• Web applications (on-prem .NET) used for lab data preparation, operational workflows, and internal employee/HR information.

All applications are on-premises, using Oracle as the primary transactional database (with some SQL Server reporting), and have complex, tightly coupled code and data flows that must be understood and handled carefully.

The role is a mix of development, enhancement, deep troubleshooting, and L2/L3 production support, with strong emphasis on reverse engineering complex legacy systems and ensuring stability.

Technical Capabilities & Competencies

Core Technical Skills

• Strong experience with C# and .NET (legacy frameworks such as .NET Framework, WinForms/WPF and classic ASP.NET Web Forms / MVC).
• Solid expertise in Oracle Database:
• Advanced SQL (joins, analytical functions, performance-oriented queries).
• PL/SQL (procedures, functions, packages, triggers).
• Understanding of indexing, execution plans, and query tuning.
• Working knowledge of SQL Server and its use for reporting / analytics.
• Comfort working in on-premise environments with Windows servers, application servers, and database servers.

Complex Code & Flow Handling

• Proven experience in reverse engineering large, legacy codebases with limited or outdated documentation.
• Ability to understand and trace multi-layered architectures (UI, business logic, data access, database) and dependencies between modules.
• Strong debugging skills:
• Using Visual Studio debuggers, logs, and profilers to trace issues across layers.
• Diagnosing intermittent production issues (e.g., race conditions, memory leaks, connection pool issues, timeouts).
• Experience analyzing complex stored procedures and PL/SQL packages to understand business rules implemented at the database layer.
• Capability to perform impact analysis before changing shared components in heavily reused libraries or database objects.

Integration & Architecture Awareness

• Understanding of client–server architectures, multi-tier applications, and on-prem network constraints.
• Familiarity with file-based integrations, scheduled jobs, and batch processes commonly used in legacy systems.
• Basic understanding of authentication/authorization patterns in legacy .NET apps and on-prem environments (Windows auth / forms auth, etc.).

Engineering Practices & Tools

• Hands-on experience with version control systems (Git, TFS, Azure DevOps or similar).
• Familiarity with work management and ITSM tools (JIRA, ServiceNow, Azure DevOps Boards, etc.) for incidents, problems, and changes.
• Exposure to CI/CD or at least automated build/deployment pipelines for .NET applications (nice to have for future modernization).

Key Responsibilities

Application Development & Enhancements

• Analyze functional and technical requirements for enhancements across lab workflow, operational dashboard, and internal web portals.
• Design, develop, and unit test new features, reports, and UI changes using C#, .NET (legacy frameworks), Oracle SQL/PL-SQL, and related technologies.
• Refactor and optimize legacy modules while preserving existing behavior and ensuring regression-free delivery.
• Participate in code reviews and ensure adherence to coding standards and secure coding practices.

Production Support & Incident Management

• Provide L2/L3 support for incidents, problems, and service requests across all applications in scope.
• Perform end-to-end analysis of issues (UI → business logic → data access → database) using logs, profilers, and SQL analysis.
• Perform root cause analysis for recurring problems and propose long-term fixes, not just workarounds.
• Work within defined SLAs for impact assessment, communication, and resolution, including handling priority incidents during non-standard hours if required.

Database & Reporting

• Develop and maintain Oracle SQL/PL-SQL objects (views, procedures, packages, triggers) used by the applications and reports.
• Support SQL Server–based reporting components, ensuring consistent data between Oracle transactional systems and reporting layers.
• Work with DBAs to investigate performance bottlenecks (slow queries, blocking, indexing, statistics, etc.).

Release & Change Management

• Prepare deployment packages, change scripts, and release notes for application and database changes.
• Coordinate promotion of changes across Dev / Test / Prod environments in line with change management processes.
• Use version control (Git/TFS or similar) for branching, merging, and maintaining stable baselines.

Stakeholder Collaboration & Documentation

• Work closely with onsite IT teams, business users, QA, and operations teams to clarify requirements and validate solutions.
• Document technical design, data flows, configuration details, and support runbooks for complex modules.
• Provide knowledge transfer and onboarding support to other team members as needed.

Required Experience

• 5–8+ years of experience in Application Development & Support in enterprise environments.
• Demonstrated experience in supporting long-running, business-critical legacy systems with complex business logic and data flows.
• Experience working in distributed onsite–offshore models with overlapping hours to US teams.

Responsibilities:

• Research, design and build highly reliable, available and scalable solutions that can

handle Millions of API calls across systems.

• Own large technical deliverables and execute in a structured manner, complete ownership

of functional Services that your team is responsible for.

• Take the accountability of the overall health of the products you build and predictability

of the deliverables of your team.

• Platformism components as libraries, utilities and service and promote reuse.

• Be able to conceptualize and develop prototypes quickly.

Requirements

• Ability to take ownership of projects under the guidance of your mentor.

• Must be an excellent problem solver.

• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.

object-oriented high level proprietary or open-source language with strong programming

constructs.

• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.

Job Title:

Telephony Engineer

Job Description:

- Support the operations team with debugging issues related to the telephony platform

- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor

- Write scripts to automate tasks, monitor the services and functionalities

- Contribute to the improvement of the system by providing ideas

- Help with capacity planning

- Perform the scheduled maintenance activities

- Modify the existing code to accommodate new features

Experience Range:

3- 6 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

  • Knowledge of open source technologies, VoIP, SIP, WebRTC etc.

  • Shell scripting.

  • Experience in Asterisk and Kamailio or OpenSIPS.

  • C/C++ or JS programming with Linux.

  • 5-8 years experience.

  • Good communication skills.

  • Willingness to work in the night, whenever required, for handling support related issues.

Skills Required:

ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.

What is Hitwicket?

Hitwicket is a strategy-based cricket game played by over 3 million diverse groups of players across the world!! Our mission is to build the world’s best cricket game & be the first mobile Esports IP from India!!  

We’re a Series A funded Technology startup based in Hyderabad and co-founded by VIT alumni. We are backed by Prime Venture Partners, one of India’s oldest and most successful venture funds - https://primevp.in/">https://primevp.in/

Hitwicket Superstars won the First prize in Prime Minister’s AatmaNirbhar Bharat App Innovation Challenge, a nation-wide contest to identify the top homegrown startups who are building for the Global market; Made in India, for India & the World!

What is next?

With the phenomenal success of our Cricket Game, we are now entering into the world of Football, NFTs & Blockchain gaming! We are assembling a team to join us on our mission to make something as massive as PUBG or Clash of Clans from India. - 

How are we unique?

• 1st Place (Gaming) - Prime Minister’s Atma Nirbhar App Challenge
• Selected among the 'Top Gaming Startups in Asia' for the inaugural batch of Google Games Accelerator program 2018 in Singapore
• Selected among the 'Global Top 10 Startups in Sports Innovation' by the HYPE, UK, competition was held at the University Olympic Games in Taiwan
• "Best App" Award presented by the IT Minister at HYSEA Annual Product Sumit

Our work culture is driven by speed, innovation and passion, not by hierarchy. Our work philosophy is centered around building a company like a 'Sports Team' where each member has an important role to play in the success of the company as a whole.

It doesn't matter if you are not a cricket fan, or a gamer, what matters to us are your Problem-solving skills and your Creativity.

Join us on this EPIC journey and make memories for a lifetime!

Watch us:

https://youtu.be/Q3arlzDf2KY">Hitwicket Superstars Launch - IGDC 2022 - https://yourstory.com/2022/10/keerti-singh-kashyap-reddy--india-cricket-web3-hitwicket">YourStory -  https://play.google.com/console/about/weareplay/">Hitwicket Story - https://youtu.be/K16vvQt6sAM">Ms Keerti Interview on NDTV

https://discord.gg/aTnZswv9">Hitwicket Discord Global Community - https://youtube.com/channel/UCQ_0a_kBzap0nJySx668Ekg">Youtube - https://www.linkedin.com/company/metasports-media/">Linkedin - https://twitter.com/HitwicketGame">Twitter - https://instagram.com/hitwicketsuperstars">Instagram - https://m.facebook.com/HitwicketSuperstarsCricketGame">Facebook - https://www.reddit.com/r/hitwicketsuperstars?utm_medium=android_app&;utm_source=share">Reddit - https://superstars-35181.medium.com/">Medium

• Min 7+ Years of experience as Testing experts
• Test Engineer with 3+ Yrs of experience inTOSCAautomation Tool
• Responsible for planning, designing, deploying, maintenance and troubleshooting related toTOSCA
• Must have a proven experience ofin leading the development of automation framework and automation (functional) test scripts
• Good knowledge and hands one experience inTOSCAautomation Tool
• Execute test automation scripts and Publish test reports
• Design and develop Test Automation Scripts usingTosca
• Holds good knowledge and experience in differentToscarelated automation frameworks