Telesales Officer

Required Skills:

1. Strong hands-on experience on Boomi Process building & deployment, Boomi EDI Integration, Boomi API management, alert framework/exception handling, connectors/listeners, integration packs usage and all aspects of design, development, performance tuning and operational support of the software suite.

2. Define clients' integration requirements through analysis, and design

3. Provide technical direction and assistance to clients regarding their integration needs

4. Plan, design, implement and document integration processes varying in levels of complexity

5. Develop test plan specifications, test and debug processes according to plan. Work with customer on user acceptance testing.

6. Provide on-going education and technical assistance to current and prospective customers

7. Display initiative, self-motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers

8. Experience on multiple integration frameworks (TIBCO, Mulesoft, Oracle SOA etc) highly preferred.

9. Experience in implementing at least 1 to 2 full cycle of projects involving integration of Trading Partners, ERP and/or non-ERP systems, on-premise and Cloud/hybrid integration's.

10. Proven ability to design and optimize business processes and to integrate business processes across disparate systems.

11. Excellent analysis skills and the ability to develop processes and methodologies.

12. Candidate having experience in scripting (JavaScript/Groovy) is added advantage

13. Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width), EDI and Knowledge of enterprise systems (CRM , ERP [NetSuite]) and MDH

We are not looking for someone who is:

1. Never worked on customer facing role with international customers.

2. Never lead a team with minimum of three members

3. Never lead the high level design, Technical design discussions and can define work break down structure

4. Not flexible for 24x7 rotational shifts and not ready to work from office.

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

About the team

The Creative Team is a team that functions purely on data, creativity & caffeine (occasionally beer). We’re a motley crew that was put together to make the impossible possible; i.e., make fintech fun. We’re now on the hunt for a young, hungry writer to join us on this mission. (Don’t worry, you don’t need to be good at math.)

About the role

Fintech is a hot, booming industry. Understandably, it’s also getting crowded. As such, every piece of communication - from a tiny button on our app to a large-scale ATL campaign - is important in helping us stand out and become a loved brand. As Sr. UX Writer, you’ll be responsible for maintaining a consistent tone of voice on our app that delights our customers at every step of their journey. 

What You will do

• Work with the Creative Team, Design Team and Product Team to craft simple, delightful and effective in-app communication including - but not limited to - buttons, tooltips, empty states, etc. 
• Assume nothing, test everything. Proactively reach out to customers to get feedback about their product experience and make changes to your copy for ease of use.
• Set the tone of content in collaboration with the Creative (Marketing) Team.

What you will need 

Must-haves  

• 3 - 5 years of relevant writing experience.
• A portfolio of UX writing samples.
• The ability to convey a lot very simply. 
• A can-do attitude and the ability to use the independence slice offers to your advantage. 

Good to have

• The ability to write with localisation in mind.
• Prior start-up experience with a young consumer brand. 

Important: 

• Please ensure your portfolio links are embedded in your resume. Resumes without portfolio links will automatically be rejected. 
• In case you’re shortlisted, we may ask you to take a short assignment. We promise to keep it fun. Please apply only if you’re okay with this part of the application process. 

Life at slice:

Life so good, you’d think we’re kidding:

• Competitive salaries. Period. 
• An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. 
• Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. 
• Tailored vacation & leave policies so that you enjoy every important moment in your life.    
• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.  
• Learning and upskilling opportunities. Seriously, not kidding. 
• Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
• We believe in equality. Period.

              At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any characteristic protected by the applicable law.

              We consider all qualified job-seekers with criminal histories in a manner  consistent with the applicable law. Additionally, we are committed to providing reasonable accommodate qualified individuals with physical or mental disabilities in order to participate in the job

application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Come join our crew!  

About Us

Meet slice - the simplest way to pay!

We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials.  

Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI. 

We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital.

o Create content

o Media Pitching

o Set strategies for the team

o Check the drafts from associates and oversee the Associate's work

o Work on monthly dossiers and other documents

o Strong relationships with the team and the media

o Solving concerns of the team (if and when, any)

o Assist in cracking opportunities (where required)

o Ensure operational excellence (dossiers & reviews)

• Provide thought leadership on how best to meet business requirements using the CDM platform 
• Help determine the architectural direction of the CDM platform and related infrastructure 
• Collaborate with business analysts and product owners to interpret and synthesize requirements  
• Work with other team members to determine the best technical solution to meet requirements. 
• Keep current on industry best practices and help to incorporate relevant updates into solutions. 
• Analyze and Identify existing architecture and come up with suggestions and implement changes to bring solutions to a more stable state.
• Act as a single point of contact to the team (including dev/QA/support) in guiding to adopt best practices across technology development.

Basic Qualifications: 

• Bachelor’s degree in computer science, information technology, or related field 
• Strong problem-solving, analytical, and critical thinking skills 
• 10+ years working in an IT environment (Preferably on Digital or DWH/ETL applications)
• 5+ years Java/.net (or similar) application design and development experience 
• 4+ years Tibco EBX5 architect/design/development experience
• 5+ years database design/development experience in MS SQL Server or similar DBs with query tuning and optimization
• Proficiency in SQL, XML, JSON 
• Min 5 years working experience an agile development team 
• Min 3 to 5 years of exp with Azure Cloud including services like VMs, Security, Storage, App Services, Service Bus, Active Directory, Azure SQL

Preferred Qualifications: 

• Experience in ETL, DW/BI, modeling, and manipulating data using Microsoft Access, SQL, Tableau, or similar tools 
• Knowledge of MDM (Master data management) foundational concepts 
• Excellent verbal and written communication skills that allow effective communication with all levels of the organization 
• Experience working in a heterogeneous technology environment 
• Ability to participate in high-level architecture design as well as hands-on development 
• Experience developing applications in the Salesforce platform 
• Exposure to web applications and web portals is added advantage

We are looking for a high-performing Lead Developer to build our Ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is #overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands on role
• Make architecture decisions that contribute to maintainable systems
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Responsible to drive and support Ecommerce project activities and ensure marketplace implementation, deepen customer engagement, satisfaction, and user engagement
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Documentation and reference preparation for users by writing operating instructions including changes and revisions.
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate diverse ideas, Succeed and fail together as a team

Qualifications:

• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University
• 5 to 10 years of experience working in eCommerce domain, specifically at-least 3-5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Integration experience with Payment gateway, shipping company and VAT, database concepts, Experience of web services
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Analytical, debugging, and troubleshooting skill with proven experience troubleshooting and fixing production bugs
• Experience in writing unit testing and test case automation.
• Ability to operate in Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.

Responsibilities :

• Manage product milestones, deployment cycles & overall product roadmap 
• Understanding of the threading limitations of AngularJs, reactjs, and multi-process architecture 
• Hands-on experience with cloud technologies like AWS 
• Familiar with various design and architectural patterns 
• Sound knowledge of Databases Postgres is a must including Performance Tuning, Designing and optimized Postgres databases and queries 
• Ability to communicate complex technical concepts to both technical and non-technical audience 
• Understanding of fundamental design principles behind a scalable application 
• At least 3-5 years of experience in consumer product engineering and architecture, with proven track record of architect impactful products in the internal CRMand consumer domain. 
• Proficient understanding of code versioning tools, such as Git 
• Ship great products under stringent deadlines and in the face of ambiguous requirements and changing business priorities 
• Maintain Code Quality, Implement Standards & improve overall understanding

What lands you in this role :

• Exceptional leadership skills and proven experience in shaping team culture
• Strong grasp of full-stack networking, scalable web back-end, and all genres of platforms
• Must have Bachelor degree in computer science from a Tier-1 College
• Multitasking & problem solving approach