Telesales Officer

Designation SQL Database Administrator

LocationMohali, Chandigarh,

Job Description & Responsibilities

• Provide database monitoring and support of multiple 24/7 enterprise SQL Server always on availability groups.
• Troubleshoot issues as they occur, working with the Operations team during incidents, and resolving problems quickly and to a high standard.
• Maintain database performance by identifying and resolving production and application development problems, calculating optimum parameter values, evaluating
• new release code, answering developer questions and advising on code changes.
• Develop and configure database solutions, configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirements.
• Ensure all database systems meet RPO & RTO policies.
• Work with the Engineering Team to design and optimize SQL solutions.
• Work with the Operations Team to manage, install and configure servers in multiple data centres around the world.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Ability to work closely with developers to resolve issues and improve systems.
• High level knowledge of Windows and Windows security and how they affect SQL Server.
• Knowledge of PowerShell scripting.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Education

• BE, B. Tech, M. Tech in Computer Science or equivalent.

Certifications

• Knowledge of Clustering.
• Knowledge of Database Migration.
• Knowledge of Database Mirroring.
• Knowledge of Log Shipping.
• Knowledge of Mirroring.
• Knowledge of Replication.
• Knowledge of SQL DBA.

Work Experience

• 05 to 08 years of experience as a SQL Database Administrator.
• Experience in Airlines or travel domain is a plus.

Skills

• Responsible for installation and configuration of SQL Server 2016/2017/2019.
• Scheduling jobs and job monitoring.
• Performing SQL Server upgrades, applying patches, and monitoring status.
• Manage user and role level security.
• Understanding and modifying existing stored procedures.
• Configured always On, log shipping and replication.
• Creating databases and logins with permissions in SQL Servers as developer's request.
• Implemented database standards and naming conventions for the database objects.
• Monitoring the databases as per the daily schedule tasks to check the health of databases using DBCC commands.
• Monitoring jobs like backup and restore check the error log for daily running batch jobs.
• Performance tuning high-level understanding.
• Troubleshooting issues high-level understanding.

Associate Technical Architect / Senior Software Developer – Java, J2EE, Spring Boot, AWS

At Quantiphi, you will leverage your expertise in Java, Spring Boot, and AWS to develop, modernize, and enhance enterprise applications. The role involves supporting Java application modernization initiatives, designing scalable cloud-native solutions, and delivering high-quality software for enterprise customers.

• Experience in Java application modernization, including upgrading legacy applications to newer Java LTS versions (Java 17/21/25), is preferred.
• Must have experience in developing enterprise-level software and web applications using J2EE/Spring Boot.
• Experience in API integration, application deployment, cloud architecture, and application security.
• Well-experienced in working with tools like Git, Maven, JFrog.
• Should have a solid understanding of Object-Oriented Programming (OOP).
• Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile-based development approach.
• Expertise in developing enterprise-level web applications and REST and SOAP APIs using Microservices, with demonstrable production-scale experience.
• Working knowledge of SQL or NoSQL databases.
• Understand Architecture Requirements and ensure effective design, development, validation, and support activities with strong problem-solving ability.
• Understanding of core AWS services, uses, and basic AWS architecture best practices.
• Exposure to AWS Transform Custom (ATX) or similar automated code modernization tools is an added advantage.
• Proficiency in developing, deploying, and debugging cloud-based applications using AWS.
• Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications.
• Ability to identify key features of AWS services.
• Experience in developing enterprise web applications using Angular, TypeScript, and REST API integration.
• Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development.
• Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms.
• Execute strong collaboration and communication skills within distributed project teams, with the ability to prioritize and multitask.

ROLE & RESPONSIBILITIES

• Associate Technical Architect will be responsible for connecting with clients for project briefing, consultation, installation, and close-out reviews.
• Support the design, development, enhancement, and modernization of enterprise Java applications, collaborating with clients and internal teams to deliver high-quality software solutions.
• Help out in managing customer demands to ensure maximum satisfaction and to maintain quality.
• Engage in the negotiation of customer job demands and specifications as regards to resources and infrastructure, and assist in creating comprehensive technical documents.
• Supervise activities between internal and external resources, and facilitate smooth workflow for service delivery.
• Evaluate project data for accuracy, and take the lead in setting project targets and priorities. Give training and mentorship to team members to make them better on the job.
• Be up to date with current field practices to enhance service standards and delivery.
• Review customer technical demands and instructions and assist the internal team and customers to identify the best order for lifts and the most efficient methods of maintaining and using delivered materials.
• Remain knowledgeable about current technology and carry out research to identify new trends that can be used to achieve maximum results.
• Carry out other technical-related duties that may be required. Be abreast of the best coding and architecting practices, ensuring the APIs are robust and easy to maintain, and coordinate with the rest of the team working on different layers of the infrastructure.

Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting

Criteria:

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
• Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
• Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
• Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
• Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
• Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
• Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
• Strong scripting skills (Bash, Shell, Python) for automation
• Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
• Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
• Strong experience in incident management, root cause analysis & production firefighting

Description

Role Overview

Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.

 Key Responsibilities

1. Cloud Infrastructure — AWS (Primary Focus)

• Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
• Optimize cloud cost, resource utilization, and performance across environments.
• Design high-availability, fault-tolerant systems for streaming workloads.

2. CI/CD Automation

• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
• Automate deployments for microservices, mobile apps, and backend APIs.
• Implement blue/green and canary deployments for seamless production rollouts.

3. Observability & Monitoring

• Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
• Perform proactive performance analysis to minimize downtime and bottlenecks.
• Set up dashboards for real-time visibility into system health and user traffic spikes.

4. Security, Compliance & Risk Highlighting

• Conduct frequent risk assessments and identify vulnerabilities in:

  o Cloud architecture

  o Access policies (IAM)

  o Secrets & key management

  o Data flows & network exposure

• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.

5. Scalability & Reliability Engineering

• Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
• Identify scalability gaps and propose solutions across:
•   o Microservices
•   o Caching layers
•   o CDN distribution (CloudFront)
•   o Database workloads
• Perform capacity planning and load testing to ensure readiness for 10x traffic growth.

6. Database & Storage Support

• Administer and optimize MongoDB for high-read/low-latency use cases.
• Design backup, recovery, and data replication strategies.
• Work closely with backend teams to tune query performance and indexing.

7. Automation & Infrastructure as Code

• Implement IaC using Terraform, CloudFormation, or Ansible.
• Automate repetitive infrastructure tasks to ensure consistency across environments.

Required Skills & Experience

Technical Must-Haves

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
• Strong hands-on experience with AWS (core and advanced services).
• Expertise in Jenkins CI/CD pipelines.
• Solid background working with MongoDB in production environments.
• Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
• Strong scripting experience (Bash, Python, Shell).
• Experience handling risk identification, root cause analysis, and incident management.

Nice to Have

• Experience with OTT, video streaming, media, or any content-heavy product environments.
• Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
• Understanding of CDN, caching, and streaming pipelines.

Personality & Mindset

• Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
• Proactive problem solver with ability to think about long-term scalability.
• Comfortable working with cross-functional engineering teams.

Why Join company?

• Build and operate infrastructure powering millions of monthly users.

• Opportunity to shape DevOps culture and cloud architecture from the ground up.

• High-impact role in a fast-scaling Indian OTT product.

Hiring: Customer Relationship Executive – Hyderabad

We are looking for a Customer Relationship Executive to manage customer interactions for our School Management Software at Assentcode Technologies.

Key Focus

• Strong communication skills (English + Telugu or English + Hindi)
• Ability to handle customer queries with clarity and confidence
• Good listening and problem-solving approach

Role Overview

• Handle customer enquiries via calls, messages, and emails
• Provide clear and accurate information about the product
• Follow up with customers to ensure issue resolution
• Maintain records of customer interactions and updates
• Coordinate with internal teams for quick support

Additional Expectations

• Maintain a professional and polite tone with customers
• Ability to manage multiple conversations and priorities
• Adapt to a fast-paced startup environment

Eligibility

• Fresher to 1 year experience
• Based in Hyderabad
• Immediate joiners preferred

Ideal Candidate

• Customer-focused with a positive attitude
• Good communication and interpersonal skills
• Responsible and consistent in follow-ups

• Strong Engineering Manager Profile
• Mandatory (Experience 1) – Minimum 9+ years of software development experience.
• Mandatory (Experience 2) - .Must have Hands-on experience in at least one backend language such as Java, Python, or Golang.
• Mandatory (Experience 3) - Must have 2+ years of experience in a people management/leadership role.
• Mandatory (Company) – B2C Product company (preferably in the eCommerce domain), NOTE: If candidate is working in a the marketplace like Flipkart, Amazon,the they should have experience in consumer/demand side of the marketplace.

SALES REPRESENTATIVE | VOICE PROCESS | USA

Job Description:

• Communicate with US customers via email, chat, and phone.
• Quickly search for customer requirements in the live inventory.
• Assist customers in placing orders and process sales over the phone.
• Negotiate with customers & achieve assigned sales targets.
• Provide order updates, and collect feedback.
• Typing Speed: Minimum 25-30 WPM

Candidate Requirements:

• International accent or experience in international voice processes
• Strong multi-tasking skills and a willingness to learn
• Previous experience in sales and negotiation skills
• Proven ability to meet targets

Details:

• Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
• Working Days: Monday to Friday (5 days)
• Work Mode: On-site at Madhapur Work from Office
• Joining: Immediate joiners preferred
•  Experience 0-3 years in the International voice process only
•  Salary 2-6 LPA & other incentives

Have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you’ve already benefitted from Conviva technology, helping the world’s leading streaming publishers deliver exceptional streaming experiences and grow their businesses. 

Conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time. The Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale. If this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices. With Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second.

As Conviva is expanding, we are building products providing deep insights into end user experience for our customers.

Platform and TLB Team

The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real time. Engineer the next-gen Spark-like system for in-memory computation of large time-series dataset’s – both Spark-like backend infra and library based programming model. Build horizontally and vertically scalable system that analyses trillions of events per day within sub second latencies. Utilize the latest and greatest of big data technologies to build solutions for use-cases across multiple verticals. Lead technology innovation and advancement that will have big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.

What You’ll Do

This is an individual contributor position. Expectations will be on the below lines:

• Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva's products
• Responsible for the architecture of the Conviva platform
• Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
• Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements etc.
• Lead a team to develop a feature or parts of the product
• Adhere to the Agile model of software development to plan, estimate, and ship per business priority

What you need to succeed

• 9+ years of work experience in software development of data processing products.
• Engineering degree in software or equivalent from a premier institute.
• Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
• Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
• Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
• Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
• Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
• Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their businesses ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision, and Warner Bros Discovery.  

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets! 

Job Description

Primary Skills

• Server Side (Java) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Design knowledge/experience of cloud-based web application. Familiarity with software design representation tools like astah, visio etc.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 Security Group, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Understanding business requirements w.r.t UI/UX.
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.
• Knowledge on Docker containerization.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analyzecustomers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

Secondary SKills

• Scripting using Python
• Good to have knowledge of identity management
• UI/UX
• Knowledge of ReactJS/typescript/bootstrap
• Understanding business usecases w.r.t UI/UX
• Fixing issues wrt to integration on cloud(front end/back end/system/services APIs)

• Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.

• Analyzing and understand customer’s current insurance policies and suggest them with best available plans.

• Keep a track and check on the ongoing transactions with the customers.

• Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.

• To generate the desire for our product in the Customer’s mind by making them understand the value proposition.

• Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
• Doing proper follow-up with the prospective customers and simultaneously converting them into sales.

• RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.

• Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.

• To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.