Technical Writer

What you will be doing:

1. Enable growth:

• Create a design that effectively communicates the intent or the purpose of the collateral in interesting

ways.

• Convert creative briefs into compelling design for our target audience to enable growth.

• Comfortably manage multiple projects simultaneously with the best turnaround time.

• Work closely with the Design team and Marketing team to achieve the best results.

Internal

2. Develop Agile Design:

• Adapt to Brand Guidelines and design collaterals in an efficient way.

• Minimize monotony and efficiently work on value-driven design projects.

• Conduct multiple iterations based on the team feedback and Brand Communication.

• Contribute to Internal Communications, Sales, Social, and Brand communication seamlessly.

3. Be Curious & Creative:

• Continuously improve the existing designs with a growth and experimentation mindset.

• Contribute creatively to social media Posts, Interactions, and responses.

• Stay ahead in design thinking by actively learning and researching.

• Develop the brand repository, which is an inspiration for Layout, composition, illustrations, graphics, etc.

What you need to bring:

• 2-4 years of experience in Graphic designing or a similar role.

• One should be highly creative and have an impressive portfolio of design projects.

• Proven experience with Adobe Suite- proficiency in Adobe Illustrator, InDesign, Photoshop.

• Team spirit: effective communication skills to collaborate with various stakeholders.

• Must have good written and verbal communication skills with the ability to seamlessly coordinate with

external clients.

• Great at managing time with multi-tasking ability.

• Any graduate or non-graduate with relevant field experience is welcomed into the family.

Key Responsibilities:

• Client System Setup: Assist in configuring and setting up the loan management system for new clients, ensuring that it aligns with their financial data and requirements.
• Integration Support: Work with clients to integrate our loan management product into their existing financial systems (e.g., CRM, ERP, or core banking systems), ensuring seamless data flow and accuracy.
• Financial Calculations & Modelling: Perform the necessary financial calculations required for loan management system setup, including interest rates, payment schedules, amortization, and loan servicing terms. Ensure the calculations are aligned with the client's financial structures and compliance standards.
• Testing & Validation: Run test cases to verify that all calculations, reports, and system integrations are functioning correctly. Identify and troubleshoot any discrepancies or issues during integration.
• Data Reconciliation: Ensure that data integration between the loan management system and the client’s existing systems is accurate. Perform data reconciliation and ensure financial transactions align correctly across systems.
• Documentation & Reporting: Maintain thorough documentation of client setups, integration processes, and financial calculations for internal reference and future support. Generate reports to monitor and validate integration success.
• Collaboration with Cross-Functional Teams: Work closely with the product, engineering, and customer support teams to ensure smooth implementation and integration. Provide feedback on system performance and suggest improvements based on client needs.
• Ongoing Support: Provide post-integration support, including troubleshooting, answering client inquiries, and assisting with system upgrades or modifications.

Qualifications:

• Bachelor’s degree in finance, Accounting, Economics, or related field.
• 0-2 years of experience in financial analysis, systems integration, or a related field.
• Strong understanding of financial calculations related to loans, interest rates, and amortization.
• Basic knowledge of B2B SaaS, with an understanding of how SaaS products are integrated into client systems.
• Familiarity with loan management systems, financial reporting, or accounting software is a plus.
• Proficiency in Microsoft Excel and financial modelling; experience with financial tools or software is a plus.
• Analytical mindset with the ability to perform complex calculations and troubleshoot system integration issues.
• Strong attention to detail and ability to work with large datasets.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams and work with clients directly.
• Problem-solving attitude and ability to quickly learn new systems and processes.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Responsibilities: • Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. • Oversees the sales squad's initiatives to reach objectives and generate realistic, consistent outcomes. • Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. • Guides sales personnel to function efficiently by capitalizing on their passions and capabilities

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

We at Joistic are a strong and focused team working on flutter and PHP Laravel. We are looking to add a backend dev to our team.

As a Backend Engineer at Joistic, you’ll be involved in working on admin panels, web apps, Rest Api creation etc. Having a good sense of UI/UX would be appreciated.

Seeking candidates with an exceptional knowledge of Online bidder. Candidates should have an extensive and ongoing experience of working with  portals like UPWORK and bringing up the projects for the company.

Expert Level Skills Required In:

• Thorough proficiency in Upwork
• Excellent written and verbal English communication skill is a must.
• Good knowledge of IT Services and experience in Sales and Marketing is a must.
• Should possess good interpersonal skills for Account Handling and Relationship Building.
• Should be proactive and should have excellent convincing skills.
• Dealing with international client