Jinn AI

Customer Success Manager Intern — Jinn AI

With opportunity to convert into a full time role

Location: Bengaluru / Remote

Duration: 3–6 months

About Jinn AI

Jinn AI is building AI-powered conversation intelligence solutions that help businesses understand, improve, and automate customer conversations.

What You’ll Do

• Work closely with customers to understand their needs and help them get value from Jinn AI.
• Support onboarding, product adoption, and day-to-day customer success.
• Track customer feedback, issues, and requests, and coordinate with the product/engineering teams.
• Analyze customer usage and identify opportunities to improve engagement and retention.
• Prepare customer reports, insights, and regular business reviews.
• Help build scalable customer success processes and documentation.

What We’re Looking For

• Strong communication and interpersonal skills.
• Highly organized, proactive, and comfortable taking ownership.
• Good analytical and problem-solving ability.
• Comfortable working with Excel/Google Sheets and learning new tools quickly.
• Interest in SaaS, AI, startups, and working directly with customers.
• Prior internship/project experience in customer success, operations, consulting, sales, or analytics is a plus.

Internship Stipend: 15k - 25k/month

What you’ll get: Hands-on experience working with real customers, exposure to AI/SaaS, and the opportunity to work closely with the founding team in a fast-growing startup.

About Jinn

Jinn is AI intelligence solution.

About role:

Role focused on the India/US market - in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.

Selling the product to businesses. Generate leads, Build relationships, Get customer inputs on product, and most importantly Generate Revenue

Supporting the sales and business development function through 

1. lead generation, 

2. prospect research, 

3. outbound communication, 

4. cold calling, 

5. data management, and pre-sales activities. 

Responsible for identifying potential prospects, maintaining accurate CRM/data records, initiating conversations with prospective clients, and supporting the sales team throughout the early stages of the customer acquisition process.

• Duration: 3-6 months internship || Converts to Full Time based on performance 
• Compensation: 15k - 25k per month + commission on sales you bring || Full time: 6 - 9 LPA (Fixed+ Variable)
• Ideal Profile: Exposure to US lead gen (6 months+) + Basic understanding of tech AI solutions
• Process: Assignment followed by Interview:

Go to https://jinn.live/

Based on your understanding, prepare a one-page document outlining how you would approach building and managing a prospect database and converting it into qualified sales opportunities.

Your document should cover:

• Target Market & ICPWhich industries, companies, roles, or personas would you prioritize?
• What characteristics would make a prospect a high-potential lead?
• Database Creation & Management
• How would you build the initial prospect database?
• What data points would you capture for each company/contact?
• Lead Generation
• What sources, platforms, tools, or research methods would you use to identify relevant prospects?
• How would you prioritize leads
• 
  
• Outreach & Contact Strategy
• How would you approach these prospects?
• Which channels would you use (email, LinkedIn, calls, etc.) and in what sequence?
• How would you personalize the outreach based on your research?
• What would your follow-up process look like?

• Submission:

About Jinn

Jinn is a Voice AI Tech Company. It helps businesses get better RoI specially by helping sales processes with the use of Voice AI Tech. We are adding a business line which includes an audio device that can reliably capture audio in various environments.

About role:

• This Role in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.
• Responsibility: Helping engineer/assemble/bring together an IoT/ hardware device that can accomplish product goals with required constraints. Great high stakes exposure for fresh grads
• Duration: 3-6 months internship || Converts to Full Time based on performance 
• Compensation (Stipend): 20-25k per month || Full time 4.5lpa - 6LPA

Ideal Profile: Interested in building a career in IoT/Tech, good communication, good discipline, solid understand of tech (AI)

Skill Sets

Look for someone who:

•⁠ ⁠Has built at least 1 IoT project end-to-end

•⁠ ⁠Knows Arduino + one of ESP32 / nRF52

•⁠ ⁠Has touched audio input (even basic)

•⁠ ⁠Is comfortable debugging hardware (this is key)

1.⁠ ⁠Embedded Systems Programming (Must-have)

•⁠ ⁠C/C++ (Arduino framework or ESP-IDF)

•⁠ ⁠Working with:

  * ESP32 OR

  * Seeed Studio XIAO BLE nRF52840 Sense

•⁠ ⁠Skills:

  * GPIO, I2S (for mic input)

  * Power modes (deep sleep, wake triggers)

  * Memory constraints (huge in audio use cases)

👉 This is the backbone. If they can’t do this well, project stalls.

2.⁠ ⁠Audio Handling + Signal Basics

•⁠ ⁠Understanding:

  * Sampling rate (16kHz vs 44.1kHz)

  * PCM audio buffers

  * Latency vs quality trade-offs

•⁠ ⁠Practical skills:

  * Using I2S microphones (INMP441, etc.)

  * Basic noise filtering

  * Voice Activity Detection (VAD)

👉 Without this, you’ll just get noisy unusable recordings.

3.⁠ ⁠Power & Hardware Basics (Often underestimated)

•⁠ ⁠LiPo battery handling

•⁠ ⁠Charging IC (TP4056 type)

•⁠ ⁠Power optimization:

  * Sleep modes

  * Sampling intervals

Many prototypes fail here (battery drains in 1 hour 😅)

4.⁠ ⁠Connectivity (BLE / WiFi)

•⁠ ⁠BLE (for XIAO nRF52840):

  * Data chunking (BLE MTU limits!)

  * Pairing + mobile relay model

•⁠ ⁠WiFi (for ESP32):

  * HTTP / WebSocket streaming

  * Retry + buffering

Trade

Submit this assignment to get evaluated:

https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing

About Jinn

Jinn is a Voice AI sales agent for businesses. It is a GenAI powered online equivalent of a smart and empathetic sales person. It helps brands convert more customers and increase sales.

About Sales Manager role:

• Sales Role in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.
• Responsibility: Selling the product to brands and businesses. Generate leads, Build relationships, Get customer inputs on product, and most importantly Generate Revenue
• Duration: 3-6 months internship || Converts to Full Time based on performance 
• Compensation (Stipend): 25-30k per month || Full time 5 - 10 LPA
• Ideal Profile: Prior exposure to sales (6 months+) + basic understand of tech
• Process: Assignment followed by Interview || Assignment Link: https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing

Submit this assignment to get evaluated: 

https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing

About Jinn

Jinn is a Voice AI sales agent for businesses. It is a GenAI powered online equivalent of a smart and empathetic sales person. It helps brands convert more customers and increase sales.

About role:

• Pre-Sales Role in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.
• Responsibility: Doing research and making a list of potential leads. Outreach to leads at Scale leading to selling Voice AI agent to businesses. Generate leads, Build relationships, Get customer inputs on product, and most importantly Generate Revenue
• Duration: 3-6 months internship || Converts to Full Time based on performance 
• Compensation (Stipend): 15-25k per month || Full time 4 - 6 LPA
• Ideal Profile: Interest in building a sales career, great communication, good discipline, basic understand of tech (AI)
• Process: Assignment followed by Interview || Assignment Link: https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing