Sales Executive

Business Analyst

Looking for a passionate business product (future product owner) and team player who wants to learn, contribute and have fun with the team. We are a friendly start-up where we provide opportunities to explore and learn a lot of things(new solution/technology/tools etc.,) in building quality products using best-in-class technology.

• Understanding of Information Technology and business concepts
• Work with client to define high level requirements and capture their business needs
• Partner with the development team to understand and articulate the product vision of clients
• Collaborate with team-mates to analyze and design the business requirements
• Analyze the as is situation and collaborate with clients
•  Be an effective liaison between the client and the team to manage the product backlog and keep an eye on the software delivery
• Well versed with Agile, Lean and Continuous delivery methodologies
• Must have exposure to functional testing
• Keep a track record for delivering impactful software with the collaboration of software delivery team

Key Requirements:

• Excellent communication and interpersonal skills required
• Experience in Loan Management system & Loan orientation system 
• end to end loan implementation, underwriting 
• Should have agile/scrum/kanban experiences like backlog creation EPIC, Stories creation and Sprint Planning
• Digital KYC, Digital lending experience major advantage

Key Responsibilities

• Understand business requirements and create business specifications and solution documents for the product
• Agile/Scrum - Epics, Story writing, Spring Planning (IPM), Retro, Backlog/Feature management
• Understand how business operates and experience modelling business processes using a different tools and techniques to ease requirement elicitation sessions
• Have a knack for resolving any conflicts as they arise

We are seeking a dynamic Admission Manager to lead our marketing efforts and promote our institution to prospective students, parents, and other stakeholders. The Marketing Manager will be responsible for developing and implementing strategic marketing initiatives to enhance brand awareness, drive student enrollment, and support institutional goals.

Execute projects: Exceptional quality

Plan collaboratively: Detailed project

Liaise with clients: Manage expectations

Supervise projects: Ensure & maximize efficiency

Maintain standards: Conduct reviews

Generate reports: Data insights

Proficiency with Service Now Implementation, ITSM, CSM, Integration Hub / API integration, Java Script, UI Builder, App Engine, Scripting, Flow Designer with 4-5 yrs for service now development experience. 

Experience 

 8-9 years of experience in Software Development Methodologies.  

 Experience with ServiceNow HR module development and support. 

 Working in a cloud-enabled environment is desirable 

 Experience in supporting discovery and service mapping in ServiceNow 

 ITIL certified 

 ServiceNow System Administrator certified 

 ServiceNow HR certified 

 A professional with Implementation, Configuration, and all types of Development in

ServiceNow and Requirement gathering from customer, designing the technical solution and

implementation documents

Essential capabilities 

 Sound knowledge of delivery methodologies and working experience in Agile delivery 

 Competent stakeholder management skills, with the ability to apply the fundamentals of

Change Management throughout the delivery lifecycle 

 Effective communication skills with the ability to synthetise data and communicate findings 

 ITSM Best Practice Knowledge/Incident, Problem, Change, SRM, SLM, HR and Asset

Management Specialist 

 ITOM specialist, process strategy & framework, tool implementation 

 API Integration

 Workflow design expertise

 use of BR,UI Policies, Client Script, Script Include etc fulfill the requirement raised by

legal team.

 Create and Manage Service Catalog, Workflows, SLA's, Reporting etc.

Responsibilities:

Workforce Management :

● Manage the reporting team structure and oversee the daily activities of the reporting

team, providing direction and guidance as needed

● Serve as a mentor to the team, actively engaging with them to ensure they maintain a

high level of competence and operational excellence

● Identify and analyze potential risks related to the reporting team that may impact

project success

Talent Acquisition Support:

● Support talent acquisition efforts by participating in recruitment processes,

conducting interviews, and providing input on hiring decisions to ensure alignment

with team goals and objectives

Communication, Coordination and Collaboration:

● Communicate with team members and other stakeholders (VPs, Delivery Director,

Project Teams, HR Team, etc), providing updates on projects, sharing important

information, and ensuring everyone is on the same page

● Proactively keep HR updated about any key escalations, performance issues

● Build and maintain strong relationships with internal and external stakeholders,

fostering collaboration and partnerships

Performance Management Process:

● Coordinate the performance appraisal process, collect feedback ratings &

recommendations from stakeholders, and ensure compliance with organizational

policies

● Leading career progression and associated financial impact projection of the

reporting team

● Closely monitor the overall performance efficiency of the reporting team and work on

ensuring progression of the team and overall increase in productivity

● Evaluate the performance of team members, provide feedback, and ensure proper

documentation as per HR processes

● Implement performance management plans (PMP) for team members whose

performance is below the expected level

● Resolve conflicts within the reporting team to maintain a positive team dynamic and

work closely with HR.

● Identify high-potential employees and develop talent pipelines to ensure continuity of

key roles within the reporting team

HR Processes and Compliance

● Ensure compliance with company policies, procedures, and legal requirements

● Communicate HR policies and processes to the team members, ensuring

understanding and adherence

Analytics and Reporting

● Analyze performance data to identify trends, patterns, and areas for improvement

● Use this information to publish dashboards/reports and make recommendations.

● Compile and analyze HR metrics, such as performance, turnover, retention, and

engagement, to identify trends and areas for improvement for team members within

the assigned region

Learning and Development:

● Conduct skill gap analysis and provide the learning team with insightful training needs

to reach established performance target goals

● Leads development programs that align employee growth with organizational goals,

enhancing career opportunities

● Facilitates connections to essential internal and external learning resources,

supporting continuous professional development

Skills Required:

● 4-7 years of experience in the IT industry with a strong understanding of the software

development life cycle/ functional role progression

● Strong understanding of various stakeholders and their roles in an IT consulting

organization

● Strong leadership skills and the ability to effectively manage a team, providing

direction, guidance and mentorship.

● Knowledge of learning and development with the ability conduct skill gap analysis

and identify training needs to help manage career progression

● Good general understanding of how large-scale software systems are designed, built,

tested, deployed, and delivered to customers

● Experience working across both startups and large organizations

● Strong experience with data analytics and presentation; experienced in interpreting

performance data and statistics

● Competence in building and effectively managing interpersonal relationships at all

levels of the company

● Should possess strong problem-solving skills to address challenges and make

informed decisions

● Openness to change, embracing new technologies, and staying updated with industry

trends

● Ability to explain complex processes and employee development milestones clearly

● Ability to think strategically and execute operationally

The candidate should have good knowledge about the job role. Must have good writing skills. Communication skills are must.

1. Follow the sales process of pre-sales, client servicing, and post sales.
2. Fulfilling all the targets set by the company on a monthly and quarterly basis.
3. Making presentations and pitching to the corporate and individual clients.
4. Attending client meetings with the senior team and follow up for the same.
5. Customer relationship management with new and old clients.
6. Proactively engage in the sales cycle from cold calling to follow ups
7. Bifurcation of leads and updating  the sales funnel on regular intervals
8. Identify issues and opportunities for us to develop new business or cross-sell

1. Prepare and deliver appropriate presentations on products and services.
2. Participate on behalf of the company in exhibitions or conferences.
3. Proven experience as a Sales Executive or relevant role.
4. Proven interaction with architect preferred, not required

Must have:

1. Proficiency in English.
2. Excellent knowledge of MS Office.
3. Thorough understanding of marketing techniques.
4. Fast learner and passion for sales.
5. Self-motivated with a results-driven approach.
6. Aptitude in delivering attractive presentations.
7. Bachelor's degree.

• Need At least 2-year experience in fast paced staffing environment working on IT, Non-IT and Techno-Functional Requirement like Business Analyst, IT Project Manager, Marketing Manager, Digital Marketing, Program Manager, Software QA Engineer, Software Developer, Accountant, Accounting Manager etc.
• Good in communication and can work independently with minimal supervision.
• Should be well aware of the recruitment process and related terms like MSP/Markup/Rate Negotiation.
• Team Player.
• Ability to learn and grasp new skills.
• Positive Attitude towards Work.
• Not looking for a specialist recruiter for a particular domain, we need someone who can work on all types of requirements as per the business need.
• Qualification: Any Graduate.