Sales Counselor-Govt Jobs Exams

About MyOperator

MyOperator is a leading SaaS-based call management system dedicated to transforming how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud telephony solutions empower over 30,000+ businesses across India to streamline calls, track interactions, and elevate their customer experience. We're on a mission to build the best communication infrastructure for small and medium-sized enterprises, and we're growing fast!

We're looking for a passionate, self-driven, and goal-oriented Customer Support professional with strong communication skills and a customer-first mindset. If you enjoy problem-solving, connecting with people, and thrive in a fast-paced environment, we'd love to meet you!

A background in technology or familiarity with tech products is a plus. You’ll play a key role in

assisting customers via calls, emails, and chats—providing timely, clear, and helpful support.

What You’ll Do:

● Build in-depth knowledge of our products and services to assist customers effectively.

● Deliver prompt, professional, and accurate support across chats, emails, and calls.

● Aim for high First Contact Resolution (FCR) in all interactions.

● Address customer inquiries around quotes, orders, delivery status, complaints, returns,

and warranties.

● Manage support tickets with clear and well-written responses.

● Meet daily and weekly performance targets, both individually and as a team.

● Share insights and feedback with the team to improve customer experience and internal

processes.

Requirements

● 1–2 years of experience in customer support, preferably in software, IT, or internet-based

services.

● Strong written and verbal communication skills.

● Ability to manage time effectively and handle multiple tasks.

● Comfortable working with basic software tools and platforms (tech-savvy preferred).

● A willingness to learn, adapt, and grow in a dynamic environment.

Benefits

● Supportive and collaborative team culture

● Opportunities to grow and develop professionally

● Work with a purpose-driven brand that values customer satisfaction

You may also check our company profile at

http://myoperator.com/. Let me know if you have any questions.

You can also check the below pages for your reference-

MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatoroffi cial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOffi cial

Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled Frontend Developer with expertise in developing frontends for Websites, based on Web-Content-Management-Systems to join our dynamic team. As a Senior Frontend Developer, you will be responsible for developing and maintaining the frontend of complex corporate Websites. You will collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions.

Responsibilities:

Develop and maintain frontend components for websites using state of the art web standards as Vue/Nuxt, React/Next or Web Components.

Work closely with backend developers to ensure seamless integration and data flow.

Optimize frontend performance to ensure fast loading and smooth user interactions.

Implement best practices for web accessibility (WCAG) and cross-browser compatibility.

Ensure responsive design and mobile-first principles are consistently applied.

Maintain high-quality coding standards, documentation, and unit testing. 

Requirements:

Proven experience as a Frontend Developer with expertise in Web-CMS-Projects.

Strong proficiency in HTML5, CSS3, and JavaScript/TypeScript (Vue/Nuxt, React/Next or Web Components).

Familiarity with frontend build tools (e.g., Webpack, Babel, npm/Yarn).

Experience in UI/UX best practices and component-based design using atomic design principles and design systems.

Excellent understanding of responsive design, mobile-first principles, and frontend performance optimization.

Strong collaboration skills to work effectively in cross-functional teams.

Years of Experience:

3-5 years of frontend development experience in the context of Websites and Web-CMS.

If you are a passionate frontend developer with expertise in Website-Development and have the required skills, we encourage you to apply and join our team. 

Skills & Requirements

Frontend Development, Web-CMS, HTML5, CSS3, JavaScript, TypeScript, Vue/Nuxt, React/Next, Web Components, Webpack, Babel, npm/Yarn, UI/UX Design, Atomic Design, Design Systems, Responsive Design, Mobile-First Development, Frontend Performance Optimization, Cross-Browser Compatibility, Web Accessibility (WCAG), Unit Testing.

We are a fast-paced startup and looking for a developer fluent in problem-solving,Javascript and ReactJS to help us deliver an amazing advertisement solution.

Roles and responsibilities:

1. Develop new features in React/NextJS
2. Write unit test cases
3. Fix bugs and write technical documentation
4. Write CI/CD pipelines for the UI

PHP Developer Requirements:

1. Candidate should have experience on Core PHP, Web services,Yii Framework, Web servers, Linux working environment & MVC.

2. Excellent skills in MySQL, Optimization techniques, schema design, Stored procedures, Triggers

3. Good command over design patterns.

4. Good command over OOPS

5. Strong debugging & troubleshooting skills

6. Writing algorithms on application security.

7. Writing shell scripts & integration of third party web services

8. Knowledge on any one of server monitoring tools much appreciated.

9. Should have any one version control (git is more advantage)

10. Should be proactive.

Responsibilities:

1. Writing PHP & shell script code.

2. Analyzing requirements, maintain design patterns & making deployments on time. 3. Understanding the client requirements and implement the tasks in time.

4. Writing Stored procedures, functions and Views in Sqlserver.

Must Have:

1. Solid programming & logical skills.

2. Candidate must have experience on MySQL, Yii framework, MySQL database.

3. Hard working, positive attitude and ability to deliver under time and resource constraints.

1. Active Recruitments.
2. Lininng up of candidates proactively.
3. Organise the festivals subjected to the approval from the manager,
4. Work in the direction of employee welfare.
5. Prepare the ACR and publish the names of employee of the month/ Quarter/ Year
6. Prepare the associated documents required for TDS, PF, ESI, etc.

• 5-8yrs hands-on experience on Java, Springboot, Microservices
• Min 1yr experience in L3 support
• Should have good problem-solving skills, communication, and interpersonal skills
• Should have an understanding of the L3 support process
• Should be flexible to work in shifts on a rotation basis
• Should be able to take responsibility for the stream of work assigned
• Manage the high availability and stability of the given application
• Should be able to perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation
• Should be able to write and maintain scripts to monitor system functionality and performance
• Should be able to work on change requests and enhancements
• Should have basic DevOps understanding
• Should know deployment process

The  will be responsible for :

• Designing and development of Responsive Web Application
• Strong Knowledge of HTML5, CSS & Java Script
• Strong Understanding of concept of DOM (Document Object Model)
• Understanding of how browsers (Chrome, Mozilla) work behind the scene
•  Knowledge of React JS, CSS Flexbox (Preferred or Optional )