PHP Developer

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

About Company

Our client is a Tech-Based Platform for freelance photographers, videographers, food stylists, and cinematographers. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles and Responsibilities

1. Producing a diverse range of blog posts focused on subjects pertaining to the field 

   of photography.

2. To compose a myriad of blog entries pertaining to subject matters of relevance to the

    realm of photography.

3. Undertaking comprehensive research into diverse subjects and products.

4. Supervising content interns and deliberating relevant material for blog publication.

5. Compose material for utilization in Facebook and Google advertisements.

6. Strategize and execute video content production.

7. Creation of marketing campaign material

8. Enhance content through the implementation of best practices in SEO.

Skills Required

• Excellent writing skills and proficiency in grammar and spelling.

• Ability to create compelling, engaging, and informative content

• Strong research skills to gather information from various sources.

• Knowledge of Search Engine Optimization (SEO) techniques to optimize content 

   for search engines

• Understanding of target audience and ability to write content that resonates with them.

• Strong communication skills to collaborate with other team members and clients

• Creativity and ability to come up with new and innovative content ideas

• Attention to detail and ability to proofread and edit own work

• Time management and organizational skills to meet deadlines and manage multiple 

   projects at once.

• Proficiency in providing guidance and leadership to interns for the assigned tasks.

YatriPay is a pioneering force in the travel industry, harnessing blockchain technology to create seamless travel experiences. 

We're looking for a skilled Python Django Developer with expertise in PostgreSQL to join our dynamic team. You'll be responsible for developing and maintaining robust, user-friendly applications while collaborating with cross-functional teams to deliver transformative solutions. If you're enthusiastic about using technology to enhance travel and you have the expertise in Python, Django, and PostgreSQL, we invite you to apply. Join us in revolutionizing the travel sector with innovation, efficiency, and security. Your code could be the key to unlocking a new era in travel.

Job Title: Business Development Executive.

Location: HSR Layout, 6th sector, Bangalore

Company: A2M Technologies Pvt Ltd.

Job Type : Field Work.

Experience : Both Freshers and Experienced Candidates.

Salary Range : Up to 4.5 LPA.

Job Summary:

The Field Sales Executive will be responsible for driving sales growth through direct interactions with potential clients. The role involves prospecting, engaging with new and existing customers, and building long-term relationships to promote A2M Technologies' products and services.

Key Responsibilities:

Lead Generation & Prospecting: Identify potential clients through field visits, cold calling, and networking.

Sales Presentations: Present A2M Technologies’ products and services to prospective clients, highlighting their value proposition.

Client Relationship Management: Build and maintain strong relationships with both new and existing clients.

Negotiation & Closing: Negotiate terms of agreements, close sales deals, and ensure customer satisfaction.

Market Research: Stay updated on market trends, competitor activities, and customer needs to adjust strategies accordingly.

Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets set by the management.

Sales Reporting: Provide daily/weekly sales reports and updates to the sales manager.

Product Knowledge: Maintain a deep understanding of the products and services offered by A2M Technologies.

After-Sales Support: Ensure timely follow-up with client's post-sales and resolve any issues related to the product or service.

*Cross-functional Collaboration: * Work closely with other departments like marketing, customer service, and technical teams to ensure seamless delivery to clients.

Key Qualifications:

Education: Bachelor’s degree in business, Marketing, or a related field (preferred).

Experience: 0-3 years of experience in field sales or a similar role.

Skills:

Strong communication and negotiation skills.

Ability to work independently and manage time effectively.

Proficiency in using CRM software and MS Office tools.

A valid driver’s license and willingness to travel frequently.

Benefits:

· Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.

· Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.

· Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.

Job description

1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.

Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive

Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG

Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain

• Should have worked for overseas consultants.
• Client coordination
• Recruitment coordination
• Handling team of (2-3 or 1-2)
• Worked for any Senior overseas recruitment agency and handled clients from the Middle east.
• Will have to handle construction, FMCG, hotel, and all verticals.
• Arranging employee interviews.(majorly hire blue collars employees)

• Preferred end-to-end knowledge of the Saudi visa process. - important

• (UAE, and Qatar would also work but should know the Saudi visa process)

• Should have excellent knowledge of Excel, letter drafting, and client coordination.

• Flexible with their work timings.
• Male and female candidates.

About OJ Commerce: 

OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.

Responsibilities:

Work with business-stakeholders to understand requirements, prototype, build and deploy it.

CRUD the backend code you own keeping maintenance, performance and security in mind.

Keep up breast of latest technologies and its ecosystem and adopt ones that aid safe product delivery at speed.

Automate the boring and mundane stuff for you prefer to be productive than being busy.

We are flat. Be responsible for professional growth of self and the team. 

• Tune application for performance.
• Take initiatives and manage change to work towards business goals at speed without compromising safety.
• Coach full-stack developers on backend skills.
• Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition

Develop functional, architectural and other documentation as required for productive functioning of teams.

• Be the brand ambassador for OJ Commerce by speaking at meetups, conferences, etc.
• We are fluid. Be ready for changing dynamics in responsibilities from time to time. Exciting isn't?
• Take the lead in digital transformation of legacy applications.

What you need to shine?

• You have the prior experience in modernising legacy applications.
• You are a passionate hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.
• You have the ability to see and work on the big picture (Application Architecture) and devilish details (Complex Code).
• Strong experience in developing web applications using C#, VB.Net, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, ASP.NET Web API, .Net Core etc.
• You are Cloud savvy, preferably Google Cloud.
• You have rich experience in Object-Oriented Programming (OOP) with good knowledge of practical design-patterns and its applications.

Hands-on experience in building SOA or Micro-services preferably on .NET Core.

Proven Architectural skills with high standards in Code quality

Knowledge of ReactJS/Typescript would be added advantage.

Practical experience in Agile development methodologies of using CI/CD.

Extreme Programming (TDD) experience is sought after by us.

What we Offer

• Greenfield opportunity to transform legacy backend applications to latest technology stack.
• Fast-paced start-up environment: This is not for the faint hearted; you need grit and passion as much as you need the core skills.
• Work in an interdisciplinary team where learning from one another and developing solutions cross-functionally is a key part of our culture.
• Golden opportunity to make history by making big business impact.
• Competitive salary to take good care of self and family.
• Insurance Benefits: Medical and Accident cover.
• Flexible Working Hours