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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Key Responsibilities
Execute comprehensive manual test cases for our e-commerce platform
Design and implement automated test scripts using Selenium or Playwright
Work with AI-based testing tools to enhance testing efficiency and coverage
Identify, document, and track bugs throughout the testing lifecycle
Collaborate with developers and product managers to resolve issues
Participate in sprint planning and review meetings
Create and maintain testing documentation
Requirements
Minimum 2+ years of hands-on software testing experience
Strong manual testing skills with attention to detail
Experience with test automation frameworks (Selenium or Playwright)
Familiarity with AI-based testing tools and approaches
Understanding of e-commerce platforms and their testing requirements
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
Experience with agile testing methodologies
Selection Process
Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:
Initial screening and interview
First-round technical assessment (practical task)
Technical interview
Second-round technical assessment (practical task)
Final interview
Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.
Roles & Responsibilities:
- Manage multiple software development projects simultaneously.
- Define project scope, goals and deliverables.
- Plan and schedule project timelines.
- Coordinate internal resources and third parties/vendors.
- Measure project performance and report to management.
- Identify and manage project risks.
- Ensure resource availability and allocation.
- Ensure adherence to project delivery schedules.
UNIPREP is seeking a dynamic Marketing interns to join our team in multiple locations. Gain hands-on experience in developing and executing marketing strategies, conducting market research, and creating enga ging content. Collaborate with team members to drive brand awareness and lead generation initiatives. Sharp en your skills in digital marketing, social media management, and campaign analysis. This role offers a valuabl e opportunity to learn and grow in a supportive environment. Apply now and kickstart your marketing career with UNIPREP!
KEY Responsibilities
1. Assist in developing marketing strategies and campaigns al
2. Conduct market research and analyze consumer behavior
3. Create engaging content for social media and marketing materials
4. Support the marketing team in various administrative tasks and projects
Technologies & Languages
- Azure
- Databricks
- SQL Sever
- ADF
- Snowflake
- Data Cleaning
- ETL
- Azure Devops
- Intermediate Python/Pyspark
- Intermediate SQL
- Beginners' knowledge/willingness to learn Spotfire
- Data Ingestion
- Familiarity with CI/CD or Agile
Must have:
- Azure – VM, Data Lake, Data Bricks, Data Factory, Azure DevOps
- Python/Spark (PySpark)
- SQL
Good to have:
- Docker
- Kubernetes
- Scala
He/she should have a good understanding in:
- How to build pipelines – ETL and Injection
- Data Warehousing
- Monitoring
Responsibilities:
Must be able to write quality code and build secure, highly available systems.
Assemble large, complex data sets that meet functional / non-functional business requirements.
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc with the guidance.
Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
Monitoring performance and advising any necessary infrastructure changes.
Defining data retention policies.
Implementing the ETL process and optimal data pipeline architecture
Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
Create design documents that describe the functionality, capacity, architecture, and process.
Develop, test, and implement data solutions based on finalized design documents.
Work with data and analytics experts to strive for greater functionality in our data systems.
Proactively identify potential production issues and recommend and implement solutions
Designation- Customer Service Representative
Job Location- Kaikondrahalli, Sarjapur Road, Bangalore
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
6 days a week and the week-off will be on weekdays.
Specific Responsibilities:-
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive
About the Position
We are looking for a passionate and experienced software engineer to join our team at Mumbai. In this role, your primary responsibilities will be to take ownership of developing user facing applications and features in an agile manner. You will design and implement scalable and performant front-end solutions from scratch, while also taking a hard look at the existing ones.
What you will do at QI?
- Design, develop and deliver new user-facing apps and feature and improve existing ones
- Take ownership of product(s), and contribute to dev cycles and sprints planning
- Ensure technical feasibility of UI/UX design, share inputs with other teams including product, design and QA
- Optimize applications for performance, user experience and SEO
- Build reusable code and libraries. Contribute to open source projects.
- Stay up-to-date with new technologies with an eye of constantly adapting and improving our systems and methods.
Basic Job requirements
- 2 years + work experience in a similar role
- Strong experience in HTML5, CSS, DOM and front-end tooling ecosystem (Gulp,Grunt, Webpack)
- Excellent concepts and command over JavaScript
- Strong concepts and commercial experience in Vue.js
- Solid foundation in software development ( algorithm design, data structure, SDLC)
- Good concepts of unit testing and automation testing for UI components
- Good understanding of web app performance including Google Core Web Vitals metrics.
Location - Remote
Good to have
- Basic knowledge of REST API and relational databases
- Basic understanding of browser internals
- Familiarity with web components and shadow DOM
- Exposure to progressive web app design.
About QuantInsti®
QuantInsti® was started in 2010, by the founders from iRage – a leading quant and algo trading firm in India. From its early days focused on bridging the industry knowledge gap in the field of high-frequency trading, we have come a long way in the last decade. Today, we have a user base from 180+ countries with a growth rate much over 50% year-on-year.
At QuantInsti®, we swear by our goal of revolutionizing the way people approach the financial markets by empowering individuals and institutions with bleeding edge education and technologies. We offer high quality https://www.quantinsti.com/epat">learning experience and best-in-class https://quantra.quantinsti.com/">courses geared towards a global audience in quantitative trading and investing. Our in-house developed technology aims to bring institutional grade tools and https://quantra-blueshift.quantinsti.com/">platforms to democratize systematic and quantitative trading.
We achieve this by putting technology at the core of our business. We have a complex ecosystem of microservices and applications deployed over a fully cloud-based infrastructure. Our tech stack includes Node.js, Vue.js, Python and Docker. The team is driven by user experience, with strong focus on delivering scalable software solutions to complex and evolving business goals.
Why you should join us?
At QuantInsti, we work at the cutting edge of FinTech and EdTech offerings. We work with the newest technologies with a goal of delivering best experience to our users in a scalable manner, with high-performance and availability. If you love to be challenged intellectually, rest assured we have plenty of them for you. We follow an open and free work culture, where you are encouraged to ask questions, learn and teach. We offer a fast-paced environment where you take ownership of what you design and deliver. If you are looking for a move where you will find a reason to wake up every morning and rush to work, come join us.
Pioneered over the last 25 years by an eminent professor at Harvard Business School, this independent body effectively conducts indigenous research, offers academic and executive courses, extends advisory services to the Government and corporates as well as organises various events. It studies competitiveness of nations, regions and cities and generates suitable guidelines for business ventures and those in governance. It indeed offers unique and relevant solutions for socio-economic problems.
What you will do:
- Understanding the competitive landscape within each market
- Proposing research studies that will lead to impactful business decisions
- Developing and establishing a well-defined roadmap before starting a research project
- Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
- Designing the research methodology and also identifying and locating relevant information related to the particular research
- Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
- Performing statistical and qualitative analysis of data related to markets and competitors
- Planning and implementing project research processes and methodologies
- Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs
Desired Candidate Profile
What you need to have:
- Masters in Economics or Public Policy is a must
- Excellent communication skills and exceptional attention to details
- Ability to gather relevant data from various sources
- Strong problem-solving skills
- Strong quantitative and qualitative analysis skills
- Should have strong experience in working Configuration Management area, with tools preferably, TFSVC, TFS vNext OR GIT, SVN, Jenkins
- Strong working experience in tools related to Application Lifecycle Management, like Microsoft TFS
- Should have hands-on working experience in CICD (Continuous Integration Continuous Deployment) practices
- Strong be expertise in handling software builds & release mgmt. activities in Dotnet based environment / Java environment
- Strong skills in Perl or PowerShell or in any other scripting/automation/programming language
- Should have exposure to various build environments like dotNet, Java
- Should have experience with writing build scripts, automation of daily/nightly builds & deployment
- Good knowledge in Merging /Branching concepts.
- Good understanding of product life cycle management"
- Shall be very good technically; possess systems mindset and good problem-solving abilities
- Working with multisite teams, Quality conscious and Process & customer Oriented
- Self-starter and quick learner and ability to work with minimal supervision
- Can play a key role in the team
- Strong team player with a “can-do” attitude
- Ability to handle conflicts
- Ability to stay focused on the target in an ambiguous situation
- Good communication and documentation skills"
We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.







