Technical Lead - Implementation , Finance Solutions

"Prior experience should be in client servicing."
"Must be from Digital Agencies."
He/She will be responsible for assisting the “COO” in driving strategy, planning, execution, and performance for the agency's strategic practice. Driving insights that define prime prospects, needs, attitudes, and values as per client requirements to engage a stronger and more impactful brand experience. Monitoring and evaluating implemented brand strategies and marketing actions and amending them based on deviations.

Strategy

• Ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and generate alignment with key business partners

• Understand business objectives, challenges, and opportunities of target and industry
• Developing a comprehensive context for digital strategies through analyzing a wide range of information in detail, as part of situation assessment.

• Facilitate existing client relationships and mandate via the role of strategy

Insights & Ideas

• S/he will be responsible for driving consumer understanding and insights that define prime prospects, needs, attitudes, and values for consumers to have a stronger and more impactful brand experience.

• To build digital solutions encompassing technology, content marketing, and development and executing the same effectively

• Implementing new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams.

• Cross functioning with digital media, content planning and, social media teams to drive brand innovation, engagement, and penetration across marketing ecosystems along with head strategy.

• Collaborate with the Account Supervisor or Manager, Client Services, on the preparation of marketing recommendations, strategies, and actions for the client.

• Review, analyze and evaluate the following, relative to the client’s needs and objectives: media output, creative output, research reports and, client data
• Share input on content and presentations, approve/reject ideas, provide feedback to the team
• Lead brainstorming sessions to generate ideas
• Provide market research, analyses, and insights into the latest industry trends
• Developing actionable marketing strategies driven by insight, channeled by cultural understanding, and,powered through research

New Business Development

• S/he will maintain and grow our agency's business and client base on an ongoing basis.
• S/he will create and maintain relationships with existing and potential clients, developing strategic solutions and plans that best fit the agency and clients’ needs.

• Responsible for creating brand identities through research and applying experience to uncover an in-depth knowledge of the organizational process, competitive threats, and opportunities of a client’s business.

• Responsible for departmental vision, structure, and management while providing leadership, accountability, and mentorship to brand strategy.

• Develop integrated marketing strategies and tactical plans to meet and exceed the client’s marketing and business goals and objectives

• Monitoring and enforcing new business risks and constraints (schedule/scope/resources)
• Manage agency strategy efforts and projects, get involved with projects from start to finish, and ensure successful project completion against deadlines.

• Provide strategic branding thought leadership and expertise to expand business relationships
• Oversee development of marketing plans and creative briefs
• Develop and implement new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams

• Work with all departments to develop integrated solutions and expand the services Grapes provides to clients

• Seeking new opportunities to add value to existing clients, helps with identifying and nurturing new business opportunities

Leadership / Cultural Competencies:

We person should have the following characteristics and company values:

• Self-driven, proactive, and motivated, who looks to take initiative
• Looks to ask questions / has a spirit of inquiry
• Ability to lead the Team
• Ability to think strategically
• High-energy individual with a strong work ethic and high expectations for performance, but who can lead by example

• Ability to earn the trust of co-workers, maintain confidence, and put the company’s self-interest above one’s self

• Interpersonally savvy, relates well to people throughout the organization
• Committed to building strong teams, looks to develop solid relationships and elicit collaboration
• Someone with a level of self-awareness and the ability to bond easily with others

Skillsets

• Hands-on experience in social media and/or content marketing, preferably in a social or digital agency.

• A wide interest in the intersection between technology and culture/human behavior.
• Experience in a social media or content marketing agency with a proven portfolio in managing social media accounts is imperative.

• Possess the ability to create a well thought out, data-backed strategic plan of action for clients for campaigns and their always-on content.

• Developed more digitally-oriented planning skills alongside the core craft e.g. social listening, web analytics content planning.

• Strong analytical skills and ability to mine large sets of data for actionable insights.
• Strong strategic and creative thinking with a passion for delivering best-in-class work.
• Extroverted with well-developed interpersonal, team building, and relationship management skills.
• Excellent command of English, both verbal and written communication
• Independent, determined, loves taking responsibility and problem-solving.
• Pushes for the best possible work and stands up for problem-solving real ideas.

About UpSolve:

UpSolve is a cutting-edge AI company specializing in providing sophisticated solutions for business decision-making. Our AI solutions cover a wide spectrum, including Video, Image, and Text analysis, empowering businesses to make quicker and more precise choices.

Role Description:

We are seeking highly motivated Hybrid App Developers to join our dynamic team in Mumbai. As an App Developer, you will play a crucial role in developing top-notch applications for both iOS and Android platforms. Your expertise will be essential in delivering high-quality, user-friendly applications that align with our company's mission and vision.

Key Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy hybrid applications for iOS and Android platforms.
• Implement user-friendly interfaces and engaging user experiences using application development frameworks and programming language.
• Ensure application performance, responsiveness, and efficiency across various devices.
• Work on UX/UI designs and translate design concepts into functional app interfaces.
• Conduct thorough code reviews, identify bugs, and implement solutions to maintain code quality.
• Stay updated with the latest industry trends, technologies, and best practices in hybrid app development.

Qualifications:

• Minimum 1.5 years of hands-on experience in hybrid app development.
• Strong understanding of mobile app architecture and UI components.
• Familiarity with RESTful APIs and integration of third-party libraries.
• Ability to work collaboratively in a fast-paced environment, with excellent communication skills.
• A portfolio of previous app projects demonstrating your expertise and creativity.
• Bachelor's degree in Computer Science or related field is preferred.

1. Sr. Technical Writer/ Product Documentation Position

Job Description

We’re searching for an experienced technical writer to join our team and help take our client-focused services to new

heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex

information and document in simple terms.

Skills and Qualifications

 Bachelor’s degree in B.E/ B.Tech/ BCA.

 6-7 years industry experience as an effective technical writer

 Proven ability to quickly learn and understand complex topics.

 Previous experience writing documentation and procedural materials for multiple audiences. Must have

experience in MSTP standards.

 Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API

technical reference guides.

 Superior written and verbal communication skills, with a keen eye for detail.

 Experience working with engineering to improve user experience: design, UI, and help refine content and

create visuals and diagrams for technical support content.

 Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

 Firm understanding of the Document development life cycle (DDLC)

 Good to have Certification through the Society for Technical Communicators (STC)

 Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,

Design Center or other Contemporary tools to create documentation.

 Good to have experience in understanding and writing API documentation in specialized tools like

Swagger (Open API 3.0) or Postman for SOAP & REST APIs.

Objectives:

 Develop comprehensive documentation that meets organizational standards.

 Obtain a deep understanding of products and services to translate complex product information into simple,

polished, and engaging content.

 Write user-friendly content that meets the needs of the target audience, turning insights language that sets

our users up for success.

 Ability to improve search results using SEO techniques in Technical writing.

 Evaluate current content and develop innovative approaches for improvement.

 Research, outline, write and edit content, working closely across product portfolios and solutions to

understand requirements.

 Independently gather information from subject matter experts to develop, organize, and write procedure

manuals, technical specifications, and process documentation.

 Work with development and support leads to identify all documentation repositories, revise and edit, and

determine the best solution for data compilation and centralized storage.

 Research, create, and maintain information architecture templates that uphold organizational and legal

standards, and allow for easy data migration.

 Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice

across all documentation.

We are seeking a skilled and enthusiastic .NET Core Developer to join our dynamic team. As a .NET Core Developer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions using the latest Microsoft technologies.

1. Convert leads to business with lead generation, customer interaction, and persuasive skills.

2. Communicate with various target groups, understanding their needs, maintaining relationships

3. Set up and conduct business collaboration meetings with companies and our suppliers.

4. Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.

5. Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.

6. Work with the internal product and management teams to increase sales opportunities for the organization.

7. Onboard new clients on our application.

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.

We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.

Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!

Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc. 

Key Responsibilities

• Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality

• Work with the Office of the CTO as an active member of our architecture guild

• Writing pipelines to consume the data from multiple sources

• Writing a data transformation layer using DBT to transform millions of data into data warehouses.

• Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities

• Identify downstream implications of data loads/migration (e.g., data quality, regulatory)

What To Bring

• 3+ years of software development experience, a startup experience is a plus.

• Past experience of working with Airflow and DBT is preferred

• 2+ years of experience working in any backend programming language. 

• Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL

• Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)

• Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects

• Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure

• Basic understanding of Kubernetes & docker is a must.

• Experience in data processing (ETL, ELT) and/or cloud-based platforms

• Working proficiency and communication skills in verbal and written English.