QA & Support
2 - 4 yrs
₹3.5L - ₹4.5L / yr (ESOP available)
Chennai
Skills
Software Testing (QA)
We are looking for a Support & QA personnel to handle customer issues on production. Additionally they should be able to assess software quality for fixes and enhancements through manual testing. In this role, you should have a keen eye for detail and excellent communication skills. Should be competent in executing test cases, deploy fixes on production systems and be passionate about quality to ensure that our products are up and high performing.
Responsibilities:
- Ability to manage Customer calls and queries and hand holding to resolve issues.
- Raise and prioritise production tickets
- Perform Root Cause Analysis and liaise with customer and engineering team for fixes and resolution
- Liaison between Customer and development team for deployment of fixes.
- analysing user stories and/use cases/requirements for validity and feasibility
- Creation and documentation of Test plan.
- execute all levels of testing (System, Integration, Regression, Post Implementation)
- Provide support and documentation
Requirements:
- 2 – 4 years of experience as a Software Tester or Support
- Ability to handle multiple tasks simultaneously
- Ability to work in a fast-paced environment with minimal supervision
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Location:
Chennai
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About Gieom Business Solutions Pvt Ltd
Founded :
2008
Type
Size :
20-100
Stage :
Profitable
About
N/A
Company social profiles
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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