Senior Executive - Public Relations
Agency experience must.
Key Responsibilities:
- Develop and execute comprehensive PR strategies to enhance brand visibility and reputation.
- Manage relationships with key media outlets, journalists, influencers, and other stakeholders to maximize positive coverage.
- Lead the creation of press releases, speeches, articles, responses, briefing docs and other content for internal and external communication.
- Plan and oversee press events, product launches, sponsorships, and corporate events to generate media interest.
- Handle crisis communication, providing strategic counsel to mitigate negative publicity and protect the brand image.
- Monitor, analyze, and report on media coverage and the effectiveness of PR campaigns, providing insights for future improvement.
- Collaborate with marketing, social media, and internal teams to ensure alignment of communication efforts.
- Collaborate with external agencies and liaison with internal teams
- Work on founders profiling and personal branding including their social media, speakership opportunities etc
- Assist in EaseMyTrip's Group companies PR
- Stay informed about industry trends, competitor activities, and emerging PR tools to keep strategies relevant and effective.
Qualifications and Skills:
- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- 3+ years of experience in public relations, with a proven track record of managing successful campaigns
- .Agency experience is a must.
- Exceptional written and verbal communication skills with attention to detail.
- Strong media network and ability to build and nurture relationships with stakeholders.
- Experience in managing crisis communication and providing strategic counsel.
- Proficiency in PR software and tools like Meltwater, Cision, or similar platforms.
- Solid understanding of digital marketing and social media’s role in PR strategies.
- Ability to manage multiple projects under tight deadlines with strong organizational skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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Role Summary
We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.
🔑 Key Responsibilities
Technical Troubleshooting & Incident Management
- Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
- Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
- Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
- Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).
Operational Excellence & Automation
- Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
- Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
- Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.
Collaboration & Prevention
- Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
- Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.
⚙️ Required Qualifications
- Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
- Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
- Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
- Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
C#
.NETHe/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.
Microsoft certification is good to have.
Financial domain understanding is good to have.
The person should have good experience of working in Agile environment.
Technical skills required
- Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
- Experience with Dynamics 365, preferably cloud implementation.
- Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
- Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
- Must have good knowledge of CRM SDK and tools which are used with CRM for development.
- Experience in integrating CRM system with other ERP systems and/or custom application.
- C# development experience.
- Experience with .Net (C#,WCF/Web API) skills including CRM
- Experience of working with .NET Core is useful.
- Experience of working with MS SQL Server.
- Experience of working with micro services will be useful.
Nice to have
- Any experience with Microsoft Azure Service Bus or similar technology
Soft skills required
- Good communication skills, both verbal and written. S/he should be able to articulate well.
- Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
- Experience of working in agile environment. Well versed in different agile ceremonies.
- Focus on self-learning and self-upgrade.
Work hours
- UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
- Flexible to work in shifts to maintain overlap with UK working hours.
- Flexible in working outside of core business hours if needed (mostly during releases)
Qualifications
Graduate
Additional information
Experience in years - at least 6 years.
UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)
About the Company:
Our client has created a sustainable livelihood program for urban disadvantaged youth. Fostering agency, workplace competencies, and skills in youth, unleashes social and economic transformation in the communities that the youth come from. The organization runs through a public-private partnership that empowers the Government, Corporates, NGOs, and Citizens to work together toward changing lives. The provision of location and capital expenditure for the organization is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. We are growing at a fast pace in various other cities in India.
Job Details:
Designation: Employment Engagement Manager
Reporting structure: Will be reporting to the Project Manager
Base Location: Pune, Maharashtra
Roles and responsibilities:
1. Develop, strengthen and proactively connect with new employers to increase our youth’s opportunities to secure a sustainable livelihood.
2. Maintain and strengthen current employer engagement activities including employer events, and support the Mentoring Programme and management of the vacancy portal and customer relationship management tool/platform to reflect the needs of our youth and maximize opportunities for employers to engage with our students.
3. Understand the context of youth enrolled in the program in order to inform and identify areas of action and use statistical analysis to improve employer engagement activity.
4. Establish, strengthen, and evaluate effective communication with skilling partners, trainers, mentors, and youth.
5. Working with the Program Head in partnership with central placement cells, and other programs within the organization to establish and evaluate priorities and provision.
6. Be responsible for the effective income generation of the youth above minimum wages.
7. Use expert knowledge, research, creative ideas, and activities to identify new opportunities for collaboration, within industry and across employment sectors, to enhance our delivery of activities to students to support their career planning and development.
8. Undertaking monitoring of progress via regular 1:1 meetings, positive engagement and communication with employers, and tracking the progress of our placed youth.
Eligibility:
● Any Graduate/Post Graduate with 5+ years of experience in the logistics sector, preferably from a corporate sales background.
What are we looking for:
● Excellent verbal and written communication skills and digital comfort.
● Self-motivated with a willingness to take initiative and solve complex problems.
● Ability to thrive in a fast-paced and sometimes high-pressure environment.
● Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.
● Exceptional articulation skills (written and verbal) to present - ideas, approaches, and solutions.
● Willing to travel.
● Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, & Excel) and Google Docs.
Java
Kotlin
Android Development
HTML/CSSAndroid Developer
Skills Required: -
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
- Should be good in Socket.io and Google map api integration expert.
Android Developer Requirements:
- Degree in software development, computer science, or similar.
- Proficiency in Java, Kotlin, or C++.
- Ability to use the Android Studio, including the Android SDK, with ease.
- Prior experience as an android developer will be advantageous.
- Excellent coding and proofreading skills.
- Top-notch teamwork and communication skills.
- Ability to manage your workload with minimal supervision.
Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
- Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
- Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
- Train and coach agents on effective communication and problem-solving techniques to improve their performance.
- Build and maintain strong relationships with customers to ensure loyalty and retention.
- Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
- Knowledge of the Monarch product line or similar technical field is a plus.
- Flexibility to work in different time zones.
1.Plan and perform data migration into the new systems from the existing legacy ERP.
2.Should have working knowledge coding in C# with latest syntax of .Net.
- Should have sound knowledge around OOPS and aware of its applications - classes, interfaces, inheritence and composition
- Should have sound knowledge in SQL Queries.
3.Working knowledge in Dynamics 365 customizations and configurations including workflows, plugins, custom workflow activities, javascript, sitemap/ribbon customizations,
4.Should have written C#/Javascript code to consume D365 APIs or any other APIs externally. Knowledge in SSIS/KWS, SCRIBE is an advantage.
- Should have experience in writing D365 Fetch-based reports.
- Sound functional knowledge in atleast 1or2 of Sales, Service and Marketing modules.
- Strong HTML5 an CSS skills is a must.
- JQuery
5.Experience developing and deploying business applications using Microsoft's Dynamics Power Platform.
6.Core Skills: D365, CRM SDK, XRM Toolbox, Model Driven Power Apps and Power Automate
7.Train new users on the functionality of the CRM Platform
8.Conduct refresher courses on the usage of the platform
9.Maintain log of all changes done on the Platform.
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AngularJS (1.x)
Angular (2+)HTML/CSS
Javascript
- Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.
Mobiloitte is a Premier, Full Service Software Development Company for Blockchain, IoT, Artificial Intelligence, BOTS, Mobile, and Web Development with a special focus on Timeliness, Security, Scale, and Performance. Our teams have worked across the industries and verticals while servicing more than 5000 projects so far. This rich experience with global clientele and varied technology landscape has shaped us into a winning team with a magic sauce of EXPERIENCE-EXUBERANCE-
We have an opening for Blockchain Developer.(Ethereum /Hyperledger)-
Job Title: Blockchain Developer (Ethereum /Hyperledger)
Reports to: Project Manager
Experience: 1-5 Years
Company Name : Mobiloitte Technologies.
Website : http://www.mobiloitte.com/" target="_blank">www.mobiloitte.com
Location: New Delhi
Qualifications: B.E/B.Tech
Roles & Responsibilities:
1. Must have experience with combination of following DLT (Distributed Ledger Technology) related: Hyperledger Fabric, Sawtooth, Iroha, Node.js, Go, Composer, Ethereum, Solidity, Truffle, web3.js, Geth, Corda, NEO
2. Experience with containerization (Docker) and cloud-based computing (AWS, Bluemix, Azure) is a plus
3. Experience in pre-sales activities (proposal, client meetings, presentations)
4. Individual contributor with excellent analytical skills and ability to think out of the box (experience with requirements gathering/engineering are an advantage)
5. Excellent interpersonal and communication skills, including strong presentation skills
Desired Skills:
1. Hyperledger Fabric projects implementation experience is mandatory
2. Must have strong experience in writing chain code using Go Lang
3. Must have strong experience in implementing apps on top of Hyperledger Fabric using Angular or React front-end and NodeJS services
4.Hands on experience on-stellar,parity,R3 Corda,ethereum.
5.Should be hands on Consensus like-PBFT,PoW (Ethash)SCP (Steller Consensus Protocol) etc…
6.Good knowledge on Privacy like- public,private.
7.Must have ability to work collaboratively with a distributed agile team and deliver with high quality
8.Must have strong experience in DevOps using Git, Jenkins, Dockers, Kubernetes
9. Any experience in one of the Cloud platforms AWS or Azure or IBM BlueMix is an advantage
10.Business domain knowledge in Finance will be an added advantage.
- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive, and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly, and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Requirements
- Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
- Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
- Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
- Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
- Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications
- Experience using Git / Github
Data Analytics
PythonResponsibilities
- Understanding the business requirements so as to formulate the problems to solve and restrict the slice of data to be explored.
- Collecting data from various sources.
- Performing cleansing, processing, and validation on the data subject to analyze, in order to ensure its quality.
- Exploring and visualizing data.
- Performing statistical analysis and experiments to derive business insights.
- Clearly communicating the findings from the analysis to turn information into something actionable through reports, dashboards, and/or presentations.
Skills
- Experience solving problems in the project’s business domain.
- Experience with data integration from multiple sources
- Proficiency in at least one query language, especially SQL.
- Working experience with NoSQL databases, such as MongoDB and Elasticsearch.
- Working experience with popular statistical and machine learning techniques, such as clustering, linear regression, KNN, decision trees, etc.
- Good scripting skills using Python, R or any other relevant language
- Proficiency in at least one data visualization tool, such as Matplotlib, Plotly, D3.js, ggplot, etc.
- Great communication skills.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon