Brand Partnerships Lead

Job Role: Enterprise Sales Manager– India, US & Middle East (IC Role)

Job description

We’re looking for a results-driven business development representative to actively seek new business opportunities, and engage and build relationships with potential customers. You will drive new business opportunities in the region & provide complete and appropriate solutions for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability. 

Responsibilities

• Generate Leads & contact potential prospects through cold calls and emails
• Present our company product to potential prospects.
• Identify prospect's needs and suggest appropriate products/services
• Manage contracts with clients & closure.
• Report to the Sales Manager on sales results

Requirements

• Proven work experience of more than 3 years as a Sales Development Representative, Sales Account Executive or similar role
• Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.
• Experience in product presentation & closing.
• Excellent communication skills.
• Track record of achieving sales quotas
• Experience working in the healthcare industry is preferred but not required.
• Fair understanding of sales performance metrics
• Excellent communication and negotiation skills

What will you spend your time:

Priority 1 - Demo/Presentation

Priority 2 - Closure

Priority 3 - Customer engagement & Internal updates

Priority 4 - Lead gen or Meeting Setup

About CrelioHealth

CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS, RIS, CRM, and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.

Website: www.creliohealth.com

We are seeking a highly motivated and experienced Senior Data Analyst to join our dynamic team. The ideal candidate will be responsible for extracting, analyzing, and interpreting complex datasets to provide actionable insights that drive business strategy and improve operational efficiency. You will play a crucial role in transforming raw data into meaningful information, enabling stakeholders to make informed decisions.

Responsibilities:

• Data Extraction and Manipulation:
• Extract data from various sources (databases, APIs, cloud platforms, etc.) using SQL, Python, or other relevant tools.
• Clean, transform, and validate data to ensure accuracy and consistency.
• Develop and maintain data pipelines for efficient data processing.
• Data Analysis and Interpretation:
• Conduct in-depth statistical analysis to identify trends, patterns, and anomalies.
• Develop and implement predictive models and algorithms to forecast future outcomes.
• Create insightful visualizations and dashboards using tools like Tableau, Power BI, or Looker to communicate findings effectively.
• Perform A/B Testing, and other experimental design analysis.
• Reporting and Communication:
• Prepare and present comprehensive reports and presentations to stakeholders at all levels.
• Translate complex data findings into clear and concise recommendations.
• Collaborate with cross-functional teams to understand business needs and provide data-driven solutions.

Housing.com

Role: Team Manager

Department: Developer Sales

Location: Kochi

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

What does this role hold for you…??

●       Accountable for maintaining relationships with priority clients.

●       Drive growth through sales planning and precise actualization and sell online space to key accounts.

●       Accountable for data management to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Ensure client management, negotiation & contract development.

●       Handle client acquisition campaigns and generate leads to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Provide market insights and data assessment for the marketing team to launch the right promotional and customer communication initiatives.

●       Map new projects & new builders in designated territories and acquire new projects & builders to ensure coverage across the designated territories.

●       Ensuring efficient Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

·        Worked in a real estate business.

·        Dexterity in creating and delivering presentations.

·        Passion for selling and dexterity in communicating with people at all levels.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

We are looking for Software Developers for the product team in Pune/Gurugaon. We need immediate joiners.

Java Developer (3+ Years of Experience),

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• Must have hands-on in Java 8+, Spring, SpringBoot, JPA/Hibernate, and REST API.
• Must have experience in RDBMS (MySql, Oracle, etc.) or NoSQL (MongoDB, Cassandra, etc.).
• Good understanding of coding best practices, code optimization, code coverage, and performance tuning.
• Experience in Spring Cloud, Microservices, and Kafka is a plus
• Experience in DevOps (Docker, Kubernetes, CI/CD, Version Control) is a plus.
• Good understanding of Agile and Scrum methodologies.
• Excellent communication and interpersonal skills.

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!