Business Analyst

If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build like we do, and if

You’re looking for a place that will challenge you to improve every day, then we think

that you’ll feel right at home with us 

Key responsibilities:



Prospect for potential new clients and turn this into increased business.



Cold call as appropriate within your market or geographic area to ensure a robust

pipeline of opportunities. Meet potential clients by growing, maintaining, and

leveraging your network.



Identify potential clients, and the decision makers within the client organization.



Research and build relationships with new clients.



Set up meetings between client decision makers and company’s practice

leaders/Principles.



Plan approaches and pitches. Work with team to develop proposals that speaks to the

client’s needs, concerns, and objectives.



Participate in pricing the solution/service.



Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion. Use a variety of styles to persuade or negotiate

appropriately.



Present an image that mirrors that of the client.Skills required:



Excellent verbal and written communication skills.

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Energy, passion and a real drive to get ahead



Capable, quick, determined



Immaculate attention to detail



Team player



Startup mentality, high willingness to learn, and hardworking

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

 

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

 

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

We are looking for a freshers/experienced PHP Laravel/CodeIgniter developers who can join our growing team immediately.
Technology : PHP/MySQL, JavaScript, HTML, CSS, jQuery, AJAX
Qualification : M.SC IT / BCA / MCA / BE / B.TECH /Any IT Qualification
Experience : 0 to 5 Years
Freshers can also apply
Candidates must have the following technical abilities:
Core PHP and OOP concepts.
Database knowledge – MySQL, NoSQL, DB design, SQL queries, DB performance optimization.
Knowledge of front-end technologies including CSS3, JavaScript, and HTML5, Bootstrap.
Knowledge of trending technologies and tools will be an added advantage.
Knowledge of GIT Version controlling and Continuous Integration Tools like Jenkins will be a big plus but not mandatory.
Job Types: Full-time, Regular / Permanent, Internship

Strategize and execute the Google Ads marketing plan which will include campaign
planning, execution and optimization of different types of Google Ads (Search Ads, Display
Ads, retargeting, Discovery Ads, and YouTube Ads).
o Be the programmatic expert on campaign performance and optimization by providing
insights into the best strategies and tactics to achieve business objectives
o Leverage first party and third-party data for targeting and insights
o Work closely with the analytics teams to derive meaningful insights and drive a data-backed
strategy
o Own, drive, and report on crucial marketing efficiency metrics such as CAC, ROAS, and LTV

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

About the Role

A highly motivated individual who has expe rience in architecting end to end web based ecommerce/online/SaaS products and systems; bringing them to production quickly and with high quality. Able to understand expected business results and map architecture to drive business forward. Passionate about building world class solutions.

Role and Responsibilities

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

Skills/Experience

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

Qualification
B.Tech/MCA (IT/Computer Science) from a premier institution (IIT/NIT/BITS) and/or a US Master's degree in Computer Science.

Responsibilities

• Develop talent by leveraging recruiting processes and tools and gathering role requirements and recommendations.
• Advocate for the candidate and create an excellent experience, supporting candidate assessment, evaluating candidate skills and client needs, and driving the interview and offer process.
• Influence hiring managers on their hiring strategy and provide status updates on open roles.
• Manage recruiting initiatives to meet established goals. Improve the candidate, new hire, hiring manager, and recruiter experience.
• Partner with key business, staffing, and hiring stakeholders to build solutions for diversity, equity, and inclusion objectives.

 

Key Requirements

• 5+ years of experience in end-to-end recruitment in IT technologies.
• Take ownership individually and as a team member in supporting all open roles.
• Good understanding of software business, preferably Digital, Analytics and Technology hiring
• Energetic, ambitious professional with strong integrity
• Strong Communication, analytical/influential skills
• Good in talent mapping and networking with all levels of candidates
• Keen learner who can sail through ambiguity.
• Maintaining hands-on meticulous reports, draw trends and analysis, have great offer to joining ratio
• Quick joiners are preferred.

                                                                                        

Location

Bangalore/Udupi

 

Seniority Level

5- 9 Year’s Experience, Mid-level in hierarchy

Microsoft India Global Technical Support Centre (GTSC) Microsoft GTSC was established in October of 2003 in India, as part of Microsoft's Customer Service and Support (CSS) organization which has locations throughout America, EMEA, Asia Pacific and Greater China. Microsoft's CSS organization supports over 170 Microsoft products among the Enterprise Customer segments. This includes deeply technical products from Developer Support and Enterprise Platform Support to Enterprise Messaging Support and Enterprise Business Applications Support. The site in Bangalore is a part of a global network that has over 50 million customer touch points on an annual basis. For more details regarding India GTSC, please visit http://www.microsoft.com/india/gtsc