CRM Developer at With a leading Business Process Management (BPM) company · Gurugram · 7 - 10 years · ₹15L - ₹19L / yr · Posted 5 Jan 2022
C#
.NETHe/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.
Microsoft certification is good to have.
Financial domain understanding is good to have.
The person should have good experience of working in Agile environment.
Technical skills required
- Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
- Experience with Dynamics 365, preferably cloud implementation.
- Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
- Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
- Must have good knowledge of CRM SDK and tools which are used with CRM for development.
- Experience in integrating CRM system with other ERP systems and/or custom application.
- C# development experience.
- Experience with .Net (C#,WCF/Web API) skills including CRM
- Experience of working with .NET Core is useful.
- Experience of working with MS SQL Server.
- Experience of working with micro services will be useful.
Nice to have
- Any experience with Microsoft Azure Service Bus or similar technology
Soft skills required
- Good communication skills, both verbal and written. S/he should be able to articulate well.
- Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
- Experience of working in agile environment. Well versed in different agile ceremonies.
- Focus on self-learning and self-upgrade.
Work hours
- UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
- Flexible to work in shifts to maintain overlap with UK working hours.
- Flexible in working outside of core business hours if needed (mostly during releases)
Qualifications
Graduate
Additional information
Experience in years - at least 6 years.
UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role Overview
We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.
Key Responsibilities
- Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
- Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
- Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
- Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
- Work with CRM security roles, business units, teams, field-level security, and access controls.
- Perform data migration, data validation, and integration-related activities.
- Troubleshoot production issues and provide root-cause analysis and technical fixes.
- Participate in requirements analysis, technical design, development, testing, deployment, and production support.
- Follow development standards, maintain technical documentation, and participate in code reviews.
- Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
- Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.
Required Skills
- Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
- Good knowledge of CRM customization and configuration.
- Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
- Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
- Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
- Experience with solution management, deployments, and environment management.
- Understanding of CRM data model, security model, and business processes.
- Experience working with Azure integration services is an advantage.
- Good understanding of Agile/Scrum methodologies and SDLC.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
Preferred Qualifications
- Microsoft Dynamics 365 / Power Platform certifications.
- Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
- Experience with CI/CD and DevOps practices using Azure DevOps.
- Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.
As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.
Tasks & Responsibilities:
- Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
- Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
- Good to have basic process understanding of SAP system.
- Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
- Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
- Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
- Training delivery and end-user adoption support post go-live
- Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
- Strong client relationships to engage business and technical audiences equally
- Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
- Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements
Education & Trainings + Certifications:
- At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
- Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.
Technical know-how:
- Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
- Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
- Working knowledge of Model-Driven App development and customization
- Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
- Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
- Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
- Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
- Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
- Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
- Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms
Soft Skills:
- Good team player skills to be able to work within a global team with shared global responsibilities
- Strong service orientation
- Solution-oriented and structured way of working
- Friendly, communicative and team-oriented player
- Business fluent English skills, spoken and written
- Intercultural competence
🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM
Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?
We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.
🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript
🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations
🔹 Azure: Logic Apps, Functions, Service Bus
🔹 ALM: Azure DevOps, CI/CD & Release Management
🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain
📍 Location: Kochi / Trivandrum
⏱️ Joining: Immediate joiners preferred
If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!
Job Title - Microsoft Dynamics 365 Project Operations Functional Consultant
Experience Required - 6+ Years
Timezone - 3 PM to 11 PM IST
Budget - 1.3 LPM
Work Mode - Remote
Detailed Job Descriptions
The candidate should have strong hands-on experience with Microsoft Dynamics 365 Project Operations and who has worked on at least 2-3 implementation projects, from requirement gathering to delivering the project.
Experience in the following areas is highly preferred:
* Project Tracking & Stage-Gate Management
* Real Estate & Landowner Management
* Environmental & Permitting Processes
* Interconnection Queue Management
* Procurement & EPC Processes
* Budget Tracking & Financial Management
* Stage Hand-offs & Approval Workflows
* Document Management & File Infrastructure
What we’re looking for
✔️ 6–8 years of relevant D365 experience
✔️ Strong functional knowledge of D365 Project Operations
✔️ Hands-on implementation/configuration experience
✔️ Business process mapping and solution design
✔️ Experience working with business stakeholders
✔️ Strong communication and client-facing skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon