CRM Developer

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About the Role:

We are looking for an experienced and imaginative Generative AI Architect & Engineer to lead, design, and build cutting-edge solutions using Large Language Models (LLMs) such as OpenAI’s GPT-4/5, Google Gemini, Meta’s LLaMA, and Anthropic Claude. You will spearhead the development of a corporate-wide GenAI platform that harnesses proprietary enterprise knowledge and empowers sales, operations, and other departments with instant, contextual insights, guidance, and automation.

As the GenAI leader, you will be responsible for building scalable pipelines, integrating enterprise content repositories, fine-tuning or adapting foundational models, and creating secure and intuitive access patterns for business teams. You are passionate about creating highly usable solutions that solve real-world problems, and are fluent across architecture, implementation, and MLOps best practices.

Key Responsibilities:

• Architect and implement an end-to-end GenAI solution leveraging LLMs to serve as a contextual assistant across multiple business units.
• Develop pipelines to ingest, clean, and index enterprise knowledge (documents, wikis, CRM, chat transcripts, etc.) using RAG (Retrieval-Augmented Generation) patterns and vector databases.
• Lead fine-tuning, prompt engineering, and evaluation of LLMs, adapting open-source or commercial models to enterprise needs.
• Design a secure, scalable, API-first microservice platform, including middleware and access control, integrated into corporate systems.
• Work closely with sales, operations, and customer support teams to gather use cases and translate them into impactful GenAI features.
• Drive experimentation and benchmarking to evaluate various open and closed LLMs (OpenAI, Claude, Gemini, LLaMA, Mistral, etc.) for best performance and cost-efficiency.
• Collaborate with DevOps teams to enable MLOps workflows, CI/CD pipelines, versioning, and A/B testing for AI models.
• Contribute to technical documentation, best practices, and internal knowledge sharing.

Key Qualifications:

• 4–5+ years of hands-on experience in AI/ML product development or applied research.
• Demonstrated experience working with LLMs (OpenAI, LLaMA, Claude, Gemini, Mistral, etc.) and RAG pipelines, including vector search (FAISS, Weaviate, Pinecone, Chroma, etc.).
• Strong Python skills and experience with frameworks such as LangChain, LlamaIndex, Transformers, Ray, HuggingFace, or equivalent.
• Deep understanding of NLP, model fine-tuning, embeddings, tokenization, and content ingestion pipelines.
• Exposure to enterprise content systems (e.g., SharePoint, Confluence, Salesforce, internal wikis, etc.) and integrating with them securely.
• Solid foundation in software architecture, microservices, API design, and cloud deployments (Azure, AWS, or GCP).
• Experience with security, RBAC, and compliance practices in enterprise-grade solutions.
• Ability to lead projects independently and mentor junior engineers or data scientists.

How to Apply:

Submit your resume and a short technical project summary or portfolio (GitHub, Hugging Face, blog posts)

Job Title: Business Development Executive – Schools

Location: Faridabad (with Travel Across North, West & Central India)

Experience: Minimum 5 years in B2B or Institutional Sales (School Sales Preferred)

Age: Minimum 30 years

Education: MBA preferred

Salary: ₹25,000 – ₹35,000 per month + Incentives

Other: Own conveyance (Car preferred) | Willing to travel extensively

Job Description:

We are looking for a confident, persuasive, and self-driven Business Development Executive to lead sales in the school segment across the North, West, and Central regions.

The role involves identifying new schools, building strong relationships with management, and driving sales for our innovative educational products.

Key Responsibilities:

Identify and develop new business opportunities with schools, school groups, and educational institutions.

Conduct meetings and product presentations with school principals and management.

Build and maintain long-term relationships with key school decision-makers.

Drive regional sales growth and achieve assigned revenue targets.

Follow up on leads, proposals, negotiations, and closures.

Maintain detailed data of prospects and sales activities in CRM & Google Sheets.

Coordinate with internal teams for product demonstrations, dispatch, and after-sales support.

Represent the company at educational exhibitions, school visits, and regional marketing events.

Key Result Areas (KRA):

🎯 Lead Generation & Conversion: Develop quality school leads and convert into sales.

🎯 Regional Sales Growth: Achieve monthly/quarterly targets across assigned regions.

🎯 Client Relationship Management: Build lasting relationships with school heads and management.

🎯 Reporting & CRM Discipline: Maintain 100% data accuracy and regular updates.

🎯 Professional Conduct: Project a confident, well-groomed, and persuasive professional image.

Skills & Attributes:

✅ Excellent communication and convincing skills.

✅ Strong presentation and relationship-building abilities.

✅ Proficiency in Google Sheets, CRM tools, and MS Office.

✅ Willingness to travel extensively across assigned regions.

✅ Self-motivated, disciplined, and target-focused professional.

About Enpointe.io

Enpointe.io is a technology-driven company specializing in crafting cutting-edge web and digital solutions that enhance user experience and empower brands. We focus on clean, scalable design and development with a user-first mindset. At Enpointe, we foster a collaborative, forward-thinking culture where creativity and strategy go hand in hand.

Role Overview

We’re looking for a passionate and experienced Senior UI/UX Designer to lead and shape user-centric design strategies for our digital products. You'll work closely with product managers, developers, and stakeholders to transform complex ideas into seamless, intuitive experiences.

Key Responsibilities

• Lead end-to-end UI/UX design for web and mobile applications.
• Translate product requirements into wireframes, prototypes, and high-fidelity visual designs.
• Conduct user research, usability testing, and feedback analysis to guide design decisions.
• Build and maintain design systems and component libraries.
• Collaborate with developers to ensure seamless handoff and design implementation.
• Champion accessibility, responsiveness, and consistent design patterns across products.
• Mentor junior designers and advocate for design best practices across teams.

Must-Have Skills

• Design: Typography, Layout, Color, Accessibility, Consistency
• UX: Wireframing, Prototyping, Usability, Flows, Empathy
• Tools: Figma, Sketch, InVision
• Research: Interviews, Feedback, Analytics
• Soft Skills: Communication, Collaboration, Problem-solving

Qualifications

• 3–5 years of proven experience in UI/UX design for web and mobile platforms.
• Strong portfolio showcasing end-to-end design projects.
• Deep understanding of design principles, user psychology, and accessibility standards.
• Experience working in agile or cross-functional product teams.

Why Join Enpointe.io?

• Work on impactful digital products with modern design approaches.
• Be part of a collaborative team that values your creativity and insight.
• Grow your career with mentorship, learning opportunities, and hands-on innovation.

Web Developer (WordPress & Shopify Expert)

Company: Exotica IT Solutions Pvt. Ltd.

Location: Mohali (Work From Office)

Experience: 4 Years

Type: Full-Time

About the Role:

We are hiring a skilled Web Developer with strong expertise in WordPress and Shopify. The ideal candidate should have 4+ years of experience in developing, customizing, and maintaining high-quality websites and e-commerce platforms.

Key Skills Required:

• Advanced experience with WordPress, Woo Commerce, and Shopify
• Proficient in HTML, CSS, JavaScript, jQuery, PHP
• Knowledge of Shopify Liquid, custom themes & plugins
• Experience in website performance, SEO, and responsive design
• Strong problem-solving and communication skills

Responsibilities:

• Build and manage websites on WordPress and Shopify
• Customize themes, plugins, and integrations
• Ensure mobile responsiveness and performance optimization
• Handle e-commerce functions like checkout, payment gateways, etc.

Website: www.exoticaitsolutions.com

Java Developer

As a senior technical member of the team, you will be expected to lead the team in the design, architecture, and implementation of high-quality, well-architected software products with a specific focus on cloud, distributed systems, scalability, elasticity and SLA rollups into each component. In this role, you are expected to interact with Senior Architects, Product Managers, Solution Architects and occasionally, with Partners and customers to discuss and collaborate on strategies for enhancing features and coming up with next-generation products. Critical thinking and strong leadership skills are a must as the candidate will be involved in leading a team and making crucial road map decisions.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• 8+ years of hands-on experience with Java-based development projects using RESTful APIs, SpringBoot, horizontal scalability, microservices, high availability principles
• You master the entire life-cycle including research, design, application and deployment architecture, development, testing (dev owns quality), continuous deployment and continuous delivery up until to production.
• You will develop complex, highly available, distributed, cloud-based solutions, and maintain its high level of quality software.
• Solid background in OOP, object and data modelling using SQL and NoSQL databases
• Experience using containers, Kubernetes and developing services on AWS
• Monitor resource allocation, consumption, and performance.
• Engage in service software performance analysis and system tuning.
• Challenge yourself to walk in a different path and to deliver quickly while maintaining a high quality
• Experience with automation tools like Jenkins, GitLab CI
• Excellent communication skills essential

•  Software Architecture and Design.

•  Development and Testing.

•  Deployments and Operations.

Roles & Responsibilities :

We are looking for Senior Software Developer (Elixir/ROR) who have past experience in Elixir or Erlang.

• Design and write with the cutting edge Elixir/ ROR language to improve the availability, scalability, latency, and efficiency of the company's range of products.
• Work with the engineering team to explore and create new design/architectures geared towards scale and performance.
• Participate in code and design reviews to maintain our high development standards.
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization.
• Collaborate with product and experience teams to define and prototype feature specifications.
• Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations.
• Design, build, analyze and fix large-scale distributed systems.

Qualifications :

We are looking for developers with 5+ years of experience of which 1-2 yrs of past work experience with ROR / Elixir or Erlang. In terms of Elixir we expect the following:

• You should be aware of idiomatic programming in Elixir, and should have good awareness of concepts such as pattern matching, recursion, and behaviors.
• You should be well versed with concurrency and processes in Elixir. 
• You should be hands on with Genservers, Tasks, Agents, Supervisors, and other OTP concepts in Elixir.
• Plus points if you have worked with data processing libraries such as Genstage, Flow and Broadway.
• 5+ years of overall software engineering experience.
• You should have good experience working with relational and non-relational databases. We use Postgres and Cassandra.
• Good to have but not mandatory working experience with caching tools such as Redis, Queue mechanism setup with RabbitMQ.
• Good knowledge of version management with Git.
• Awareness of TDD. 
• CI/CD knowledge would be a huge advantage.
• Will to design and maintain large scale distributed systems.
• Past experience in building complex applications, either by yourself, or as part of a larger team
• Desire (obsessive?) for maintainability.
• Experience of working with cross-functional remote teams in an Agile software development framework.
• Experience in designing APIs with proper documentation.
• Ability to write useful and maintainable tests.
• Good understanding of the common architectural patterns and design principles.
• Solid understanding of how modern web applications work.
• (Nice to have) Being an active member of the Elixir community (writing blog posts, giving presentations in meetups, etc).
• Strong written and verbal communications skills in English to engage a variety of large audiences, internally and externally.
• Strong analytical and reasoning skills.
• Bachelor’s Degree or equivalent in any relevant discipline.

• Develop the model virtually for specific design discipline.
• Ensure that the model aligns with the standards and goals set in BIM Execution Plan and BIM project workflow criteria.
• Collaborate and coordinate internally or/and externally with other disciplines design-changes and model changes.
• Create discipline specific BIM Modelling content.
• Develop accurate construction drawings and extract data based on the discipline BIM platform.
• Coordinate design documentation as a methodology with full utilisation of BIM softwares and tools.