Performance Test Manager

About MyOperator:

MyOperator is India’s leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.

Position Overview:

We are seeking a driven and experienced Sales Executive with 1-2 years of proven experience in B2B sales to join our team. This is a fantastic opportunity to work in a fast-paced, dynamic environment, driving business growth and building strong client relationships.

Key Responsibilities:

• Identify and generate new business opportunities by targeting potential B2B clients across industries.
• Conduct discovery calls to understand client needs and present tailored SaaS solutions effectively.
• Build and maintain strong, long-term client relationships to ensure continued business growth.
• Collaborate with cross-functional teams (Product, Marketing, and Support) to meet and exceed client expectations.
• Track and analyze sales performance metrics using CRM tools to optimize sales strategies.
• Stay updated on industry trends and competitors to refine sales approaches.
• Consistently achieve and surpass monthly and quarterly sales targets.

Key Requirements:

• Experience: 1-2 years in B2B sales (SaaS or technology-focused sales preferred).
• Education: Graduate in any discipline (B.Tech/MBA preferred but not mandatory).

• Skills:
• Excellent communication, negotiation, and presentation skills.
• Familiarity with sales pipelines, CRM tools, and basic analytics.
• Proactive in identifying and closing sales opportunities.
• Passionate about technology and capable of explaining complex solutions simply.

Growth Path:

• Opportunity to grow into leadership roles within the sales team.
• Exposure to diverse SaaS platforms and strategic involvement in scaling business operations.

Key Performance Indicators (KPIs):

• Number of qualified leads converted into customers.
• Monthly and quarterly revenue targets achieved.
• Client retention and satisfaction rates.
• Efficiency and accuracy in managing and tracking leads through CRM tools.

Why Join MyOperator?

• Work with India’s leading cloud communication provider and shape the future of business communications.
• Be part of a collaborative and innovative team that values your growth.
• Competitive compensation and benefits package.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.

What your role would be?

We are seeking a Front End Developer to join our core engineering team. Teams are explicitly small and built on mutual respect and high trust. It's not a fit for everyone, but when there's a fit, it’s one of the most rewarding places to work.

Job Responsibilities and Duties

We believe the best product is the one that helps users accomplish their goals while growing the business. To join us on this journey, you'll be required to:

• Build reusable code and libraries for future use.
• Ensure the technical feasibility of UI/UX designs.
• Optimize applications for performance and scalability.

Job Requirements:

You’ll thrive as a Front End Developer at StoryXpress if you:

• Have a good understanding of the core fundamentals of JavaScript
• Have 2+ years designing and implementing rich front-end experiences in React
• Are an expert in web technologies ( HTML5 | CSS3 | ES6 )
• Possess a thorough understanding of the MVC principle and JS design patterns
• Have experience with building user interfaces consuming data from REST APIs

Brownie points!

Your application would be seriously prioritized if you:

• Are a self-starter: you have started something on your own before - a startup, an open-source project, something else.
• Experienced in building and/or maintaining chrome extensions
• Indulged in projects around Data Visualization
• UX design principles and frameworks
• Are acquainted with testing frameworks and performance measurement tools

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. We’re building a diverse team whose skills balance and complement one another.

Why work with us?

You'll love working and growing with StoryXpress if you are comfortable:

• With and curious about working outside of a traditional narrow engineering role.
• Engaging in collaborative problem-solving with your teammates.
• Moving fast: we build, solve problems quickly, and ship often!

Ready to apply?

Are you excited at the possibility of developing an already stellar team to meet the growing needs of our platform and business? Does this opportunity to be a part of one of our young and supportive teams and solve hard problems sound amazing to you? If you share our values and enthusiasm for empowering the world, we’d love to review your application!

• 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
• 2+ years of experience designing, developing and documenting RESTful APIs.
• Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
• Good understanding of RDMS concepts and development preferably using MS SQL Server.
• Experience using test automation technologies like cucumber, selenium is a big plus.
• Partner with scrum masters to address technical blockers/impediments to progress.
• Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
• Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
• Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
• Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
• Experience with messaging technologies like kafka is a huge plus
• Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
• Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
• Participate and Resolve issues related deployments, application performance etc.

Business Development Executive

We are looking for an energetic, well-spoken business development executive to contribute and join the growth of our company.

Business Development Executive Responsibilities:

• Familiarizing yourself with all services offered by our company.
• Conducting market research and identifying potential clients.
• Procuring new clients through direct contact, word-of-mouth, referrals, cold calling, email campaigns, and social media campaigns
• Write a pitch for email and social media 
• Schedule appointments with interested clients
• Crafting business proposals and contracts to draw in more revenue from clients.
• Collating and maintaining client information in the database.

Business Development Executive Requirements:

• Experience with lead generation and prospect management
• Able to professionally and confidently communicate with C-Level Executives
• 3 - 5 years of relevant work experience in business development or similar field preferred.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.
• Demonstrated and proven sales track record

Nice to Have

• Degree in marketing, business administration, or similar.
• Strong IT Skills and knowledge of Cloud

Perks and Benefits 

• Unparallel incentives!
• Growth (Guess what? You need not wait for a year to grow. Perform Well, Grow
• Soon!)

Job Description :

• 3 or more years of experience of server side web systems engineering and middleware in a project services or product engineering organisation
• Hands-on development experience using JavaScript on the Server Side with Node.js and associated frameworks
• Published sites/systems that are now online
• Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
• An engineering Degree in computer science or equivalent practical experience
• A solid understanding of networking, storage, operating/browser systems engineering as well as application/software systems performance optimisation and third party systems integration
• Hands on experience with Amazon Web Services
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry