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JOB DETAILS:
- Job Title: QA Team Lead
- Industry: SAAS
- Experience: 8-10 years
- Working Days: 5 days/week
- Job Location: Surat
- CTC Range: Best in Industry
Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency
Criteria:
1. Must have 8–10 years of QA experience in B2B SaaS.
2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).
3. Must have strong hands-on manual testing experience (UI/UX + API testing).
4. Must be able to set up QA processes from scratch for SaaS products.
5. Must be proficient in test planning, writing test cases, and managing full QA cycles.
6. Must have strong knowledge of regression, smoke, and sanity testing.
7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.
Description
Profile Overview:
We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.
Roles & Responsibilities:
1) Quality Strategy & Process Setup
- Create and follow the best QA practices for our hospitality SaaS products.
- Set up manual and automation testing systems from the ground up.
- Manage the full QA process — from understanding requirements to testing and final sign-off before release.
2) Team Leadership & Management
- Lead and support the QA team members in their day-to-day work.
- Organize training to help the team improve their skills.
- Manage team workload and assign tasks effectively across different projects.
3) Testing & Execution
- Read product and technical documents to plan testing.
- Write detailed test plans, test cases, and checklists.
- Manage all testing stages including regression, smoke, and sanity tests.
- Verify fixes and issues after updates go live.
4) Tool & Workflow Management (ClickUp)
- Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
- Define rules for bug severity and manage the bug tracking process.
5) Automation (Optional but Preferred)
- Automate repetitive tests like regression or smoke tests.
- Use tools such as Selenium, Cypress, or Playwright if possible.
6) Cross-Team Collaboration
- Work closely with Product Managers, Developers, and Support teams.
- Be the final checkpoint for product quality before release.
7) Reporting & Metrics
- Track QA performance — number of bugs, test coverage, and more.
- Share regular updates and reports with leadership.
Key Skills Needed:
- Experience leading QA teams and setting up QA processes.
- Strong knowledge of SaaS products and manual testing.
- Some experience with test automation tools is preferred.
- Comfortable using tools like ClickUp, JIRA, or similar.
- Good at problem-solving and attention to detail.
- Strong communication and teamwork skills.
Requirements:
- 8–10 years of overall QA experience in B2B SaaS companies.
- 3–5 years in a QA lead or manager role.
- Hands-on experience with manual testing, UI/UX testing, and API testing.
- Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
- Experience using project management tools like ClickUp or JIRA.
- Good written and spoken communication skills.
PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
Culture and Values at PortOne
- You will be joining a team that stands for Making a difference.
- You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
- This will be remote role that allows you flexibility to save time on commute
- Your will have peers who are/have
- Highly Self Driven with A sense of purpose
- High Energy Levels - Building stuff is your sport
- Ownership - Solve customer problems end to end - Customer is your Boss
- Hunger to learn - Highly motivated to keep developing new tech skill sets
Who you are ?
* You are an athlete and QA is your sport.
* Your passion drives you to learn and break stuff and not because your manager tells you to.
* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"
* Enjoys solving problems and delight users both internally and externally
* Take pride in working on projects to successful completion involving a wide variety of technologies and systems
Skills and Experience
* 2+ year of experience working as a Quality Assurance Engineer & shipping high quality products.
* Strong knowledge of QA methodology and tools
* Experience in manual testing
* Hands on experience in any one of Automation testing frameworks - Selenium, TestNG. Robot, UFT etc
* Experience in API & Mobile testing
* Experience in Any Scripting and Programming language
* BE in Computer Science or equivalent combination of technical education and work experience
Preferred Qualifications
* QA Experience in Ecommerce Operations/Payments/Fintech domain
* Proficiency in Java/C/Golang or any high level programming language
* Hands on experience in any one of Automation testing frameworks - Playwright, Selenium, TestNG. Robot, UFT etc
* Ability to understand technical specifications and analyze log files
* Knowledge of Test suite management tools - JIRA etc
What will you do ?
* Utilize innovative testing technologies to develop product's testing strategy
* Participation in design and code inspections.
* UI, API and Hybrid testing and automation
* Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
* Analyze test logs, debug failures; create test reports, co-ordinate with stakeholders
* Collaborate with stakeholders across the organization such as experts in - product, design, engineering
* Create Automation scripts
* Uphold best practices in software testing with attention to security practices
Here are examples of apps/features you will be working on as a QA Engineer
* Intuitive, easy-to-use APIs for payment process.
* Integrations with local payment gateways in international markets.
* Dashboard to manage gateways and transactions.
* Analytics platform to provide insights
Position Summary:
As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.
Key Responsibilities:
- Execute test cases, identify defects, and report issues accurately.
- Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
- Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
- Develop and maintain test plans and test cases for both new features and regression testing.
- Participate in design and implementation reviews to provide input on potential issues.
- Perform exploratory testing to uncover hidden defects and ensure a robust product.
- Automate test cases using testing frameworks and tools.
- Maintain and update automated test scripts as necessary.
- Execute automated test suites to improve test efficiency and coverage.
- Continuously monitor the quality of our applications and participate in the release process.
- Collaborate with developers to isolate and reproduce defects for faster resolution.
- Maintain and document testing processes and procedures for reference.
- Contribute to a culture of continuous improvement in quality assurance.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a QA Engineer, with a strong emphasis on manual testing.
- Familiarity with automation testing tools such as Selenium, Appium, or similar.
- Proficiency in writing and executing test cases.
- Strong analytical and problem-solving skills.
- Knowledge of software testing methodologies and best practices.
- Experience with mobile and web application testing.
- Ability to work independently and as part of a team.
- Excellent communication and documentation skills.
- Detail-oriented with a commitment to quality.
- Experience with testing APIs is a plus.
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!
2)Preparing Software Tests
3)Test Items, Including the Modules Used, Scope and Out of Scope.
4)Testing Methodology, Including tools Used, bug Tracking Protocol and testing Levels.
5)Understanding the Testing Process.
Job Description :
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!
Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
- Good knowledge in manual testing through test case estimation, test case preparation, and test reporting
- Design & develop test cases based on available requirement specifications and verification plans, execute tests cases at least 1+ years
- Good experience in Ad-Hoc testing, Functional testing, Regression testing, Re-testing, Smoke testing, running Selenium automated tests for 3+ years.
- Knowledge in Selenium and Java.
- Good exposure to Non-functional testing
- Very good at completing the assigned testing tasks on time.
- Ability to learn and implement quickly.
- Prepare detailed defects report.
- Good communication skills and documentation skills.
- Good to have knowledge in both Web application and Mobile application testing, test management tool, defect management tool and test metrics.
A Software Testing Engineer is required to fully test the product or system to ensure it functions properly and meets the business needs. The job responsibilities include:
Role and Responsibilities
- Responsible for creating and executing tests to verify that software runs properly and without defects on each platform requested and to handle test procedures efficiently to result in extreme product stability, product usability and performance.
- Responsible for creating test plans and test cases.
- Understanding how a feature is implemented to develop test cases for the functionality, performance, stress, and fault conditions.
- Responsible for reviewing and analyzing project documentation to ensure product testability.
- Responsible for providing detailed testing status.
Skills Required:
- Should have experience in creating Test Plans, Test scripts, Test cases.
- Knowledge in Selenium web drivers is mandatory. They should be able to write the scripts and run them in Selenium.
- Should have good experience in SQL databases.
- Good knowledge on System and Integration Test Cases.
- Good knowledge on System and Integration Testing.
- Able to write Test Scenarios.
- Able to Test the application independently.
- Hands on experience in UI testing
Qualifications:
- B.Tech (Computer Science)











