


About Civil Maps
About
At Civil Maps, we believe that efficient, safe mobility can revolutionize the way we live and interact with the world around us. To reach this future, we provide autonomous vehicles with cognition, enabling them to crowdsource 3D maps and make better decisions for safe driving. Our first milestones include providing real-time, localization in six dimensions and producing augmented reality maps, to be used by AVs and humans. Our process of questioning established methods and our artificial intelligence expertise allow us to define the mobility solutions of the future.
Civil Maps' resources are augmented through its partnerships with the leading geospatial, governmental and academic institutions including U.S. Department of Energy, National Energy Research Scientific Computing Center, Verizon Innovation Program, University of California Berkeley and Stanford University.
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About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!
Key Responsibilities:
Technical Support & Problem-Solving:
- Use technical expertise to identify and resolve complex customer issues.
- Take ownership of escalated customer cases and drive them to resolution.
- Troubleshoot API-related issues and ensure seamless integration.
- Collaborate with product and development teams to resolve technical challenges.
Customer Communication & Service:
- Explain technical concepts to non-technical users in a clear and effective manner.
- Understand customer needs and provide solutions with a customer-first approach.
- Document resolutions, troubleshooting steps, and best practices for internal and customer use.
Process & Compliance Management:
- Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
- Conduct KYC audits to maintain accuracy and security.
- Manage Truecaller activation, renewal, and billing audits to ensure proper service
- delivery.
- Oversee SMS panel activation and renewal while troubleshooting potential issues.
- Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.
API Calls & Research & Development (R&D):
- Monitor, manage, and troubleshoot API calls to maintain system efficiency.
- Work with the development team to enhance API performance and integration.
- Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.
Skills & Qualifications:
- Minimum 4 years of experience in a technical support role in a product-based
- company.
- Strong problem-solving skills to identify the root cause of issues.
- Experience with API handling, troubleshooting, and integration.
- Proficiency in JIRA, Kibana, and other monitoring tools.
- Excellent communication skills to explain technical concepts to non-technical users.
- Ability to handle compliance-based KYC processes and conduct audits.
- Strong collaboration skills to work with cross-functional teams.
- Experience in SaaS-based product support is a plus.
Why Join Us?
- Be part of a fast-growing SaaS company with an innovative work culture.
- Work on challenging technical issues and collaborate with a talented team.
- Gain hands-on experience with API management, compliance, and advanced troubleshooting.
- Opportunity for career growth and skill enhancement in technical support.
If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀
Job Summary:
We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company revenue growth.
Key Responsibilities:
Lead Generation & Prospecting:
Research and identify new business opportunities.
Generate leads through various channels like networking, email campaigns, and cold calling.
Maintain and update the customer database.
Client Engagement:
Build strong relationships with potential and existing clients.
Conduct meetings, presentations, and discussions to understand client needs.
Address client queries and provide tailored solutions.
Sales Strategy & Execution:
Develop and execute strategies to achieve sales targets.
Create detailed business proposals and negotiate terms of the agreement.
Collaborate with the marketing team to support lead generation activities.
Market Research:
Stay updated on industry trends, competitors, and market dynamics.
Provide insights and feedback to the team to refine strategies.
Reporting & Coordination:
Track sales metrics and prepare regular reports for management.
Work closely with the operations and customer support teams to ensure client satisfaction.
Qualifications & Skills:
Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience: Prior experience in sales, marketing, or business development (preferred).
Skills:
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Proficiency in MS Office and CRM tools.
Self-motivated, goal-oriented, and capable of working independently or as part of a team.
Key Competencies:
Strategic thinking and problem-solving skills.
Time management and multitasking abilities.
Resilience and ability to handle rejection professionally.
Why Join Us?
Competitive salary and performance-based incentives.
Opportunities for growth and professional development.
Collaborative and supportive work environment.
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.

Summary/Objective:
We are looking for high performing developers who will get to develop an awesome product which the end user must love and trust. You will be responsible for building, scaling and maintaining the multiple modules, encompassing - external integration, API management, building business and operation processes, designing and defining micro services, designing multi-input/output state machines. You will work closely with business, product and UI teams and build products that would maximise business impact and customer delight. We are looking for people who love to challenge and contribute to new way of thinking. We value entrepreneurship skills, rolling up sleeves, resolving issues and raising up the bar. We love people who are excellent with delivery and execution and have a design thinking approach. You should be comfortable learning in a fast-paced environment and applying it at work. A quick overview of our stack:Python, MySQL, NoSQL, Memcache, Bigquery Microservices Responsibilities
• Write clear and effective API documentation.
• Write codes to integrate applications being used by various stakeholders
• Write and review test cases to QA pass your own code.
• Write/review test cases for code and process coverage
• Review code for both oneself and team members
• Reviewing designs, code, and processes from a system security standpoint
• Defining and building micro-services
• Building systems with positive business impact
• Tracking module health, usage, behaviour tracking, measure and improve code and processes Requirements
• An engineer with at least 1-7 years of working experience in web services, preferably in Python
• Must have penchant for good API design.
• Must be a Stickler for good clear and secure coding
• Must have built and released APIs in production
• Experience in working with RDBMS and No SQL databases
• Must have designed thoughtful, extensible data models
• Knowledge of identifying, defining and building micro-services
• Working knowledge of GCS, AWS, Azure or any other cloud provider
• Aggressive problem diagnosis and creative problem-solving skills
• Communication skills, to speak to developers across the world. Good To Have
• Focus on constant improvement of developer experience
• Building or Working knowledge of CI/CD
• Basic know-how of front-end technologies like AngularJS/React
• Have worked on additional languages like Javascript/Ruby
Thanks
Location: Udyog Vihar, Gurgaon
Experience: 6 Months - 2 Years
Salary: 20k to 25k (Incentives)
Mode: Full-Time (Work from Office)
Shift: UK (9 hours shift including 1 hour break)
Days: 5 Days working
- Candidate must have minimum 6 months experience of International Sales/Lead generation
- Excellent English Communication skills
- Good at negotiation & closing the deals by his own end
- Both side cab & Meals provided by the company
- Fresher / Domestic Sales candidates are Not Allowed
- Qualification - Any Graduate
Interested candidates can apply.
- Managing B2C sales by developing and implementing business strategies.
- Meeting planned sales goals.
- Setting individual sales targets within the sales team.
- Tracking sales goals and reporting monthly and quarterly results
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing team on lead generation.
- Developing the ongoing training of your salespeople.
- Understand our ideal customers and how they relate to our products.
If you want an accelerated career growth & a steep learning curve, then Misha https://www.askmisha.me/ is the place to be.




