NOC Engineer at RADCOM · Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 3 - 6 years · ₹4L - ₹10L / yr · Profitable · Posted 16 Dec 2025

Dear Candidate
Candidate must have:
- Minimum 3-5 years of experience working as a NOC Engineer / Senior NOC Engineer in the telecom/Product (preferably telecom monitoring) industry.
- BE in CS, EE, or Telecommunications from a recognized university.
- Knowledge of NOC Process
- Technology exposure towards Telecom – 5G,4G,IMS with a solid understanding of Telecom Performance KPI’s, and/or Radio Access Network. Knowledge of call flows will be advantage
- Experience with Linux OS and SQL – mandatory.
- Residence in Delhi – mandatory.
- Ready to work in a 24×7 environment.
- Ability to monitor alarms based on our environment.
- Capability to identify and resolve issues occurring in the RADCOM environment.
- Any relevant technical certification will be an added advantage.
Responsibilities:
- Based in RADCOM India offices, Delhi.
- Responsible for all NOC Monitoring and technical support -T1/T2 aspects required by the process for RADCOM’s solutions.
- Ready to participate under Customer Planned activities / execution and monitoring.

About RADCOM
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Job Description
§ Configuration & Programming of wireless data modems for IoT
§ NOC based support to field engineering team
§ System provisioning on ERP
§ MIS generation
§ Testing & Debugging
§ Impart technical training
§ Resolve Technical Queries
§ Ensure ticket resolution within TAT
Desired Candidate Profile
- B.Tech/Diploma in Computers, E&C
- Above 75% in Class XII
- Excellent Communication
- Excellent IT skills, Excel, Word, Android
- Team player
- Calm, mature & able to handle difficult situations
- High Energy
- Self Motivated
- **Client Engagement:** Collaborate with clients to understand their business needs and technical requirements. Provide expert guidance and support throughout the project lifecycle.
- **Network Management:** Design, implement, and maintain NTRX network solutions, ensuring optimal performance and reliability. Troubleshoot and resolve network issues in a timely manner.
- **Database Support:** Utilize SQL to manage, query, and analyze data as needed, ensuring that clients’ databases are functioning efficiently and effectively.
- **Cloud Support:** Assist clients with cloud deployment and support services, helping them to migrate their systems to the cloud and optimize their cloud infrastructure.
- **Documentation:** Create and maintain comprehensive documentation for configurations, implementations, and support processes to ensure knowledge transfer within the team and to clients.
- **Training & Development:** Provide training and support to clients and team members on NTRX solutions and best practices.
- **Continuous Improvement:** Stay current with industry trends and emerging technologies within networking and cloud services to enhance service offerings and promote innovation.
**Required Skills:**
- **Networking Expertise:** Strong knowledge of networking concepts, protocols, and technologies. Experience with troubleshooting and optimizing network performance is a must.
- **SQL Proficiency:** Ability to write, read, and optimize SQL queries, with a robust understanding of relational databases.
- **Cloud Support Skills:** Familiarity with cloud vendor platforms (AWS, Azure, Google Cloud, etc.) and experience in providing cloud-based solutions and support.
- **Problem-Solving Abilities:** Strong analytical and problem-solving skills with the ability to think critically and execute on multiple tasks efficiently.
- **Communication Skills:** Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
**Qualifications:**
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in networking or IT support, with a focus on professional services or client-facing roles preferred.
- Relevant certifications (such as CCNA, AWS Certified Solutions Architect, etc.) are a plus.
Notice Period: Immediate joiners preferred (September mid/end)
Work Mode: 5 days WFO
Skills : Primary Skill: L2 & L3 Protocols , Python: Not mandatory, GPON: Good to have
Preferred Certifications: CCNA / CCNP / CCIE ( Good to have)
Education Bachelor's degree or above (full-time preferred)
Major Computer Science, Telecommunications, Information Engineering, Automation, or related fields
Experience - 5–8 years in telecommunications product testing, PON/optical access testing, or related areas
PON Technology Solid understanding of PON fundamentals (e.g., GPON/XGSPON architecture and basic optical access concepts)
Networking Familiar with switch/router operation principles; knowledge of fundamental protocols such as TCP/IP, VLAN, OSPF, BGP
Forwarding Basic understanding of Layer 2/Layer 3 forwarding to support test scenario design
Testing Skills Experience in test execution, defect management, and test reporting
Linux & Containers Working knowledge of Linux-based test environments, including CentOS, Rocky Linux, Ubuntu, Docker, and Kubernetes basics for test setup and execution
Automation skill Able to use Shell commands and scripts for log collection, environment checks, test execution, and basic troubleshooting
Able to develop Python scripts for test automation, data processing, and basic test result analysis
Experience developing and maintaining Robot Framework test cases and keywords, including Python-based keyword libraries for automated regression testing






