
- Possesses a proficient level understanding of business analysis professional standards, business processes, workflows, methodologies and leading practices.
- Understands Project/Product Vision and Objectives and articulates the same to internal and external stakeholders
- Identifies and characterizes Product Users and other connected Internal and External stakeholders
- Gathers Product Requirements through techniques including Surveys, Workshops, Interviews, Site Visits etc.
- Assists the Product Owner by Analyzing, modularizing and documenting requirements in the form of Epics/Features, User Stories, Scenarios and other such industry-standard formats
- Helps detail out functional and non-functional requirements through modeling to enable easy comprehension by the development teams
- Assists the UI/UX teams to ensure functionality and product objectives are met/enhanced - Performs proxy user validation and acceptance testing at various logical milestones in the Product Development life cycle
- Monitor business analysis activities to ensure the traceability and optimum coverage of business requirements with change request backlog.
- Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on the deliverable timeline and project status.
- Play a critical role in managing the helpdesk tickets. Work with the clients to understand and prioritize needs while proactively suggesting future enhancements and improvements.
- Conduct user acceptance testing to ensure solutions are defect-free and achieve design requirements.
- Validates requirements to conform to Correctness, Completeness and Consistency and obtains sign-off from all stakeholders, by leveraging well-documented and comprehensive Acceptance Criteria and peer reviews.
- Responsible for product quality, project timeliness, and customer satisfaction.
- Leads or Assists in sales and pre-sales activities including the creation of sales material and product demos
- Responds proactively to both business and project issues and escalates appropriately.
- Balance multiple priorities and deliverables to maintain forward progress and ensure customer expectations are met
- Provide and maintain all project-related documentation including business requirements, workflows, active communication updates, procedures and approvals
- Analyzing market trends to develop strategies that improve sales productivity for the organization.
- Identify business areas that can be improved to increase efficiency and strengthen business processes.

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Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives


We're seeking skilled front-end developers tasked with creating user-friendly experiences. Working closely with back-end developers, your focus will be on crafting visually appealing layouts, enhancing user interface/interaction, and optimizing overall user experience.
Key Skills Required:
- Proficiency in HTML, CSS, and JavaScript.
- Experience with modern front-end frameworks such as React, Angular, or Vue.js.
- Collaborative mindset to work seamlessly with back-end developers and cross-functional teams.
- Strong understanding of responsive design principles for various devices and browsers.
- Knowledge of UI/UX best practices and a keen eye for design aesthetics.
- Familiarity with version control systems, such as Git.
- Problem-solving skills and the ability to troubleshoot issues efficiently.
- Awareness of web performance optimization techniques.
- Excellent communication and teamwork abilities.
- Continuous learning mindset to stay updated with the latest industry trends and technologies.


- Thorough understanding of React Native and its core principles- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience in React Js, Javascript, Ruby on Rails (preferred)- Experience with popular React workflows (such as Flux or Redux)
- Familiarity with newer specifications of ECMAScript (ES6 & ES5 )- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs- Experience with relational databases (PostgreSQL preferred)
- Working knowledge of git for version control- Understanding of Unix tools
- A user-centric mentality for building products
Roles and responsibilities:
- Proficient in SQL, NoSQL, relational database design and methods for efficiently retrieving data
- Experience building complex and non-interactive systems batch, distributed, etc.
- Be responsible for the technical design and experience in guiding/mentoring others.
- Strong OOPS knowledge, including experience with design patterns
- Experience with relational databases like MySQL/Oracle
- Experience with enterprise application servers like Tomcat/Weblogic/Websphere.
- Exposure to Web Services SOAP and RESTFUL
- Exposure to Agile/Scrum, TDD, and Continuous Integration tools like Jenkins, Bamboo etc.
- Excellent analytical aptitude and problem solving skills.
- Excellent communication and customer interfacing skill
1. Write well-researched, SEO-friendly, high-quality articles & product descriptions
2. Create original copyright free content
3. Review and edit content
4. Recommend new content to address gaps in the company's current content
5. Ensure that you report to your manager each day
Website- https://urbantribe.in/" target="_blank">https://urbantribe.in/

Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate
Skills:
Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
Location : Ahmedabad
WORK FROM OFFICE ONLY
Java, J2EE, Spring Boot, REST services, PostgreSQL
Experience with Elastic Search or any NoSQL DB is preferable
Are you a hands-on, flexible contributor who is comfortable operating in a fast-paced relationship culture? Then read on:
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
What you will do:
- Planning and implementing new designs
- Optimizing existing user interface designs
- Testing for intuitivity and experience
- Communicating with team & product stakeholders to understand their business goals and objectives
- Combining creativity with an awareness of the design elements
- Creating prototypes for new feature ideas
- Testing new ideas before implementing
- Conducting an ongoing user research
What you need to have:
- Previous working experience as a UI Designer for minimum 3 years
- Should have experience with design software and wireframe tools and also have a portfolio of professional design projects that includes work with web/ mobile applications
- Excellent UI design portfolio
- Excellent interpersonal and communication skills
- Critical thinker and problem-solving skills
- Knowledge of the range of products including Figma, Adobe XD, Photoshop, Illustrator etc.
- BA/ BSc in design or similar relevant field will be a plus
- Experience with HTML5 & CSS3 will be a plus
- Familiarity with Human-Computer Interaction

About the role of Software Developer – Frontend (UI)
The software developer position is uniquely tailored for experienced candidates in Front-end (UI) development and have their undergraduate degree from tier 1 T-Schools in India. In this role, you will work across several challenging intelligent automation projects from any of our practices – FSI, Consumer, Enterprise, or Supply Chain Operations. Most of our projects from our Intelligent Automation practice are embedded analytics implementations. You will get the opportunity to embed complex machine learning, and /or Artificial Intelligence models into applications that will be used by end users. You will be working on active development of these embedded analytics from scratch, and will be exposed to the end-to-end application lifecycle management.
What are we looking for?
We expect that our UI developers are world-class problem solvers, experts in their area of work, and also excellent communicators. We look for skills around several areas including:
Functional skills:
• Should be able to convert the UI Screens from Figma /Sketch into reusable React components and screens.
• Should use best use of class naming conventions for stylesheets which are descriptive.
• Preferably usage of meta CSS languages like SaSS / Less. Designing responsive layouts should be your forte.
• Should be able to differentiate between UI states and local cache storage for API interaction.
• Should be able to appreciate the difference between Plain JavaScript and typed system like TypeScript.
Non-functional skills:
• Understand the network latency and Re-Render latency for any React based Apps.
Soft Skills:
• Communicate any dependencies with the manager on a proactive basis.
• Should be able to participate in design discussions and estimates
Strong Preference:
• Preferable from early stage startups.
• Showcase of your work through a GitHub link or Stack-overflow profile
Strict disqualifiers:
• Applicants who have worked solely as a small part of a very large project, or exclusively as part of maintenance projects may pass.
• We expect that our applicants to possess deep understanding of UI design concepts. As part of the interview process, you will be testing on these concepts. Applicants who just know lifecycle methods in React like Component DidUpdate etc. without any deeper understanding of it may also pass.
What will you do?
You will be an integral part of BRIDGEi2i cross-functional teams which help some of the largest and most agile organizations in the world solve their most challenging business problems. Therefore, you will get to work with many experts, our AI Labs data scientists, functional experts in Sales, Marketing, Supply Chain, and Risk, Data Engineers, and App designers.
You will typically work in teams, playing an active role in all aspects of customer intimacy, and development. This includes understanding a business problem, working with our functional experts, data scientists, and User Experience engineers to formulate application designs that will enable our end users in their decision-making process. You will have opportunities to present your work back to clients, seek feedback and improve product quality. You will also help identify ways to contribute to the growth of the organization (develop points of view on software development, design trainings, contribute to talent acquisition, etc. – as needed).
How will you grow?
You will also have the opportunity to grow vertically (as an expert / architect in UI development), or horizontally to get a taste of other aspects of technology, project management, or even data science.
When you join BRIDGEi2i as a software developer, you are joining an organization that will challenge you and will invest in your development & career advancement through our SCALA (Skills, capabilities, leadership, and ascension) program. You will receive personalized training as part of
our SCALA program, as well as coaching and mentoring from colleagues, and managers. You have the freedom to discuss with your manager on your career aspirations, set goals to achieve them, and participate in one of the several trainings that are in place to enable you reach your goals. Additionally, you will also receive training on BRIDGEi2i owned assets and intellectual property. Most software engineers we hire start with specialized focus on their areas of expertise, but over time develop into well-rounded individuals who understand multiple facets of technology, as well as business.
More About BRIDGEi2i:
As one of the fastest growing companies in the data analytics space, we are solving some of the toughest challenges for enterprises around growth, customer experience, operations effectiveness and developing new business models. We do this through our unique and integrated Information – Insight – Impact approach, which has won accolades from Analysts and Customers. Our proprietary, pre developed AI Assets accelerate the path to value realization for our clients. We were the youngest firm to be recognized by Gartner and Forrester for how we deliver value to customers.
Headquartered in Bangalore, presence in US, Australia and The Netherlands, our teams bring deep expertise in Algorithms, Data Engineering, Application Development and Business Understanding that allow us to design, build and implement solutions that transform client businesses.
We are looking at individuals, with a passion for data, algorithms, technology and business - keen to shape their careers as experts in this industry.
You will be a part of an exciting, fast paced journey to build a global institution!


Primary skills- Should have minimum 3 years of experience in .Net Development
- C#, Asp.Net, , SQL, HTML-5, , jQuery, Javascript
- Should have strong OOPS concepts
- Should have extremely good knowledge on SDLC processe
Responsibilities-
- Provide full lifecycle support to clients from initial client interaction and requirements analysis through design, coding, testing, debugging, implementation and deployment.
- Works on the modules implementing the business logic in C#.
- Designed and developed to create web form using ASP.NET with C#.
- Be hands on with JavaScript and jQuery, HTML.
- Should have extremely good knowledge on SDLC processes

