Category Manager

The Plant Human Resources Specialist reports to Plant Human Resources Specialist, India Operation, but sits at the local site. Delivers, coordinates and implements local administrative HR tasks. Provide front-line support to deliver necessary local HR activities, including associate talent acquisition, contingent worker management, learning, time & attendance, and employee & labor relations.

Core Responsibilities:

1. Contract Labor Management:

a. Manage the recruitment, onboarding, and supervision of contract workers as needed.

b. Ensure that contract labor practices comply with relevant labor laws and regulations.

c. Monitor the performance and adherence of contract laborers to company policies

and safety regulation

2. Labor Law Compliance:

a. Ensure all the local laws requirement are accommodated i.e. Licenses, returns, etc.

b. Stay updated with Indian labor laws, regulations, and amendments relevant to the

manufacturing industry.

c. Ensure the organization's policies, practices, and procedures comply with labor laws,

including minimum wages, working hours, and safety regulations.

3. Employee Relations:

a. Handle employee grievances, disputes, and complaints promptly and fairly.

b. Promote a positive work environment by encouraging open communication and conflict resolution.

4. Conflict Resolution:

a. Manage or lead investigations into employee claims of unfair treatment or management charges of misconduct or non-compliance, and communicate findings to manager, HR Business Partner, and/or Legal as appropriate

b. Monitor and resolve discipline issues, if appropriate, and, refer to disciplinary process

c. Manage appeals process, conducting meetings, and determinations.

d. Manage documentation of all materials and decisions related to employee and labor relations investigations.

e. Collaborate with legal counsel when necessary to address legal aspects of disputes.

5. Documentation and Reporting:

a. Maintain accurate records of labor relations activities, negotiations, and agreements.

b. Prepare reports for management, regulatory authorities, as required.

c. Provide documentation for audit purposes.

6. Training and Education:

a. Support local learning initiatives including conducting learning needs analysis, developing learning content, delivering training, and managing local logistics.

7. Operational Excellence

a. Deploy services that are required to be executed at a local level.

d. Provide input on HR policies, processes and programs to CoEs

e. Support end-to-end associate recruitment process including sourcing, candidate pool management, recruitment, and onboarding of associate level employees

f. Manage in-person time and attendance activities, including reviewing, resolving, and approving timecards

g. Manage local community relations, as needed

h. Manage performance management for the associates

i. Act as single point of contact for payroll deliverables

j. Drive employee engagement activities, as needed

k. Support and collaborate with other function within the plant to ensure smooth operation

Qualified candidates will have:

Mandatory requirements:

 University Degree or equivalent experience in a related field

 Work experience of 8to10 years as HR Generalist in food and beverage/Pharma/ FMCG industry. Experience within the manufacturing / plants HR role would be an advantage

 Working knowledge of HR policies, practices, and procedures and Labour laws

 Fluent in spoken and written English, Hindi & Marathi.

 Local candidate.

Desirable requirements:

 Experience and familiar working with HR system e.g., Workday is an added advantage

Required behaviors and skills:

 Establishes good collaboration and exchange with HR Business Partners, HR Operations,

Communities of expertise and Global Shared Services team

 Detail-oriented execution of routine and complex processes (HR functional / operational knowledge)

 Ability to deliver high quality HR support consistently in a professional manner e.g., adaptable to different audience and situations

 Ability to work independently with minimal supervision and multi-tasking whenever required

 Ability to quickly comprehend requirements and carry out transactions in accordance with set standards

 Service mindset with strong communication and interpersonal skills and a collaborative team spirit

 Adaptable to quickly changing requirements and able to manage conflicting demands

 Strong work ethic, integrity and personal accountability

 Proficient use of applicable technology and Microsoft Office

 Demonstrated ability to communicate verbally and in writing

Role/Title: ASCP Functional consultant (Exp - 4 to 15 yrs.)

Location: Noida/Pune/Bangalore/Hyderabad/Chennai

Primary Skills/expertise: ASCP, MFG/MRP, MPS, WIP, BOM

Role & Responsibilities   

Functional Consultant with min 6-8 years of experience.

Skills –

• Oracle VCP-EBS - Advanced Supply Chain Planning (ASCP, MFG/MRP, MPS Planning Expert)

Detailed Job Description:          

• Strong experience in Oracle ASCP, MRP, MPS Planning and Manufacturing
• Good knowledge of Oracle EBS, Mfg., WIP, BOM
• Having done at least one end to end implementation of Oracle EBS Mfg. with primary focus on VCP modules
• Good knowledge of Supply Chain Management related business processes and Oracle configurations / functional setups, profile options, flex-fields, functional interfaces for R12 EBS
• Should have worked on customizations, Reports, interfaces etc. over MSC schema
• Understanding of software development methodologies, development processes, change management, and deployment procedures
• Experience with gathering user requirements, understanding and interpreting requirements specifications
• Ability to analyze, trouble shoot and effectively communicate functional details to end users
• Worked with Oracle Technical Support on SR resolution
• Self-motivated team player with ability to work independently as well as part of a team
• Strong analytical and problem-solving skills along with written and verbal communication skills
• Good to have – SQL-query knowledge, well known about VCP & Oracle-EBS Mfg. Tables, scheduling tools.
• Should have good understanding of Oracle-EBS Integrations with VCP
• Should have experience in client facing.
• Experience in working with multiple teams.
• Flexible in timings
• Expert in writing functional specifications
• Should able to understand holistic planning solution of customer
• Must have experience in Creation of different test scripts, doing testing, UAT support

Key Responsibilities

2-5 years of experience is a must

Should be hands on in all aspects of IT Recruitment (Sourcing, screening, coordinating, negotiation, on-boarding etc)

Searching for and Approaching Suitable Candidates.

Running Job Ads To Attract Applicants.

Managing the Interview, Assessment, and Shortlisting Processes.

Maintaining a Database.

Preferably from corporate hiring background.

Coaching and Mentoring Junior Recruiters.

Excellent communication skills are mandatory.

Good team player.

Education:-

Bachelors or Equivalent

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

Role:  Java Plugin Developer

• Sound knowledge and hands-on experience in building a software application using Java 
• Proficient in Core Java (OOPs, Design Patterns, Stream API, Multithreading, Generics).
• Good understanding of OSGi,Eclipse RCP and Plugin development

Senior Full Stack Python Engineer at Silicon Valley AI company

• 2+ years of experience with Node.js
• Expertise in Typescript, AWS, Firebase, MongoDB, and Express

You will be bringing:

• Hands-on experience in writing applications using Node.js (including Socket.io and Express or similar)
• Excellent knowledge of a few of the available databases such as MySQL, MongoDB, etc.
• Proficiency in application deployment on Linux or Ubuntu environments
• Proficiency in JavaScript languages like React and/or Angular, along with a comprehensive experience in open-source frameworks
• Experience in server-client architecture project(s)
• Ability to prioritize in a chaotic and ambiguous environment
• An open, growth mindset when giving and receiving feedback

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!