Category Manager

Role: Tele-Calling Executive

Experience: Freshers - 3 Years with good comm skills

Location: Noida

Key Responsibilities:

• Make outbound calls to prospective customers and handle inbound inquiries.
• Explain company products/services clearly and professionally.
• Understand customer requirements and qualify leads.
• Generate interested leads and schedule meetings/site visits for the sales team.
• Maintain accurate records of calls, leads, and follow-ups in CRM/Excel.
• Conduct timely follow-ups with potential customers.
• Track call outcomes and submit daily/weekly performance reports.
• Coordinate with sales and internal teams to ensure smooth customer handling.
• Build and maintain positive customer relationships.

Skills & Attributes:

• Minimum Qualification: Graduate (Mandatory).
• Good communication and interpersonal skills.
• Strong convincing and negotiation skills.
• Lead generation and lead qualification ability.
• Understanding of sales funnel and customer lifecycle.
• Ability to handle objections and nurture prospects.
• Strong follow-up and relationship-building skills.
• Basic computer knowledge (MS Excel, CRM tools preferred).
• Target-oriented mindset.
• Prior experience in tele calling, customer service, or lead handling preferred.

Work Location:

• Sector 90, Noida, Uttar Pradesh 201305

As a Growth Marketing Manager, you’ll own the growth of one or more products within the Brainstorm Force ecosystem.

Your responsibility isn’t simply to manage marketing channels.

Your responsibility is to identify growth opportunities, prioritize the highest-impact initiatives, run experiments, and improve key business metrics like traffic, conversions, customer acquisition, activation, retention, and revenue.

This role combines strategy with execution.

One day you may be analyzing funnel data and identifying a growth bottleneck.

The next day you may be launching a campaign, improving a landing page, reviewing onboarding emails, or working with Product and Design to improve activation.

You’ll have the freedom to identify opportunities, test ideas, measure results, and scale what works.

Why You’ll Love Working With Us:

• Remote work
• Competitive pay
• Flexible working hours
• Paid time off
• Parental leave
• Allowances for setting up workspace
• Excellent work-life balance
• Career growth opportunities

What You’ll Own:

Growth Strategy

• Own the growth of one or more products.
• Identify growth opportunities across the entire customer journey.
• Build quarterly growth plans aligned with business goals.
• Prioritize initiatives based on expected business impact rather than effort alone.
• Balance short-term wins with long-term growth initiatives.

Customer Acquisition

• Develop and optimize acquisition strategies across:
• Organic Search (SEO)
• Paid Advertising
• Content Marketing
• Email Marketing
• Affiliate Marketing
• Creator & Influencer Partnerships
• Referral Programs
• Community Marketing
• You’ll decide where to invest-not because it’s your favorite channel, but because it creates the biggest business impact.

Funnel Optimization:

• Own and improve the complete customer journey. Including:
• Visitor → Signup
• Signup → Activation
• Free → Paid
• Cart Recovery
• Upsells & Cross-sells
• Retention
• Expansion
• Identify bottlenecks.
• Build hypotheses.
• Run experiments.
• Measure results.
• Repeat.

Experimentation:

• You’ll continuously improve product growth by running structured experiments.Examples include:
• Landing pages
• Pricing pages
• Checkout flows
• Email sequences
• Product onboarding
• In-app messaging
• CTAs
• Feature positioning
• Promotional campaigns
• Success isn’t measured by the number of experiments you launch.It’s measured by the business impact they create.

Analytics & Decision Making:

• Use data to identify opportunities and guide decisions.You’ll regularly work with:
• GA4
• Looker Studio
• Microsoft Clarity / Hotjar
• Search Console
• Ahrefs / Semrush
• CRM & Email Platforms
• Product Analytics
• You’ll be expected to connect marketing data with business outcomes-not simply report metrics.

Product Marketing:

• Work closely with Product, Design and Engineering teams to:
• Launch new features
• Improve messaging
• Increase feature adoption
• Improve onboarding
• Improve activation
• Increase customer retention

Partnerships & Community:

• Collaborate with:
• Affiliates
• Creators
• Agencies
• Hosting companies
• Strategic partners
• Build campaigns that create long-term growth-not just one-off promotions.

Leadership:

• Mentor junior marketers.
• Write clear briefs.
• Prioritize work.
• Coordinate cross-functional execution.
• Maintain high execution standards.

What We’re Looking For:

• 4-7 years of experience in Growth Marketing, Product Marketing, or Digital Marketing within SaaS, software, subscription, or product-led businesses.
• Experience owning business metrics-not just marketing activities.
• Strong understanding of growth funnels and customer journeys.
• Comfortable making decisions using data.
• Strong prioritization and problem-solving skills.
• Experience planning and executing experiments.
• Experience working across multiple acquisition channels.
• Excellent communication and copywriting skills.
• Comfortable working cross-functionally with Product, Design, Engineering, Support, and Sales.
• Strong understanding of:

-CAC

-LTV

-ROAS

-Conversion Rates

-Attribution

-Activation

-Retention

-Funnel Analysis

Good-to-Have Qualities:

• WordPress ecosystem experience.
• SaaS product marketing experience.
• Product-led growth (PLG) experience.
• Affiliate or Creator marketing experience.
• AI workflow automation experience.
• Community-building experience.

You’ll Thrive Here If…

• You naturally ask questions like:
• Why aren’t users upgrading?
• Where is revenue leaking?
• What’s preventing activation?
• Should we improve acquisition or conversion first?
• Which experiment gives us the highest ROI?
• What is the biggest bottleneck in this funnel?
• You enjoy solving business problems-not simply managing marketing channels.

What Success Looks Like:

• Within your first 90 days, we’d expect you to:
• Understand one or more products and their customer journeys.
• Identify the biggest growth opportunities.
• Launch meaningful experiments.
• Improve one or more key growth metrics.
• Contribute measurable business impact.

KPI’s:

• Success in this role is measured by business outcomes, including:
• Product Revenue Growth
• Qualified Traffic Growth
• Signup Growth
• Trial-to-Paid Conversion
• Funnel Conversion Rates
• Customer Acquisition Cost (CAC)
• Return on Ad Spend (ROAS)
• Activation Rate
• Customer Retention
• Affiliate & Partnership Revenue
• Experiment Success Rate
• Marketing-attributed Revenue

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

• Over 8 years of experience and 5+ in API/mulesoft
• Expert with API technology including (REST, JSON, XML, Web Security, API Management, Public/Private APIs)
• Strong experience with MuleSoft cloud hub/AnyPoint Platform with proven experience architecting, designing, implementing enterprise services, and platform operations.
• Should be proficient in developing enterprise standards, guidelines, best practices and policies for the Mulesoft platform and drive adoption
• Should be able to provide technical expertise in bringing-in automation across API life cycle ( code quality, migration, deployment, platform monitoring etc) using tools such as App Dynamics, puppet, chef or any similar tools
• Should be hands-on and proficient in DevOps methodologies such as CICD, test automation etc
• Should be able to evangelize and work with enterprise architects on API driven architecture, platform roadmap
• Should be very proficient in planning, stakeholder management, team mgmt. and communication at all levels
• Provides overall API technical leadership working with Business, BAs, Tech lead, Scrum Master to clarify requirements and set technical direction for the team

• Manages the delivery of large, complex Data Science projects using appropriate frameworks and collaborating with stake holders to manage scope and risk. Help the AI/ML Solution
• Analyst to build solution as per customer need on our platform Newgen AI Cloud. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence.
•  

• 2-5 years of experience in the Android ecosystem
• knowledge UPI based apps
• Payment Gatway 
• Solid understanding of Android SDK and Android architecture
• Strong OOPs fundamentals, Java, XML, JSON, Web Services, SQLite databases
• Proficient with developing optimized UI for different android versions and devices
• You should have released a few apps on the play store or at least have a working prototype of something which you are proud of
• You love to write beautiful code
• Strong analytical and troubleshooting skills
• You are resourceful, innovative, and inventive
• You have experience writing unit tests
•  

Requirements:

• Understanding of fundamental design principles for building a scalable application in the web/win platform.
• Proven experience as a .NET Developer or Application Developer.
• Hands-on experience in ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
• Hands-on experience of at least one of the .NET languages (e.g. C#, Visual Basic .NET).
• Familiarity with architecture styles/APIs (REST, RPC).
• Excellent troubleshooting and communication skills.