Manager-Human Resources

About the Company

KGeN is building a Verified Distribution Protocol for AI, DeFi, and gaming, enabling companies to reach verified users and build high-trust digital ecosystems. The platform supports millions of users across 60+ countries and helps organizations scale user acquisition, engagement, and loyalty programs.

Role Overview

We are looking for an HR Operations professional who can help build and streamline HR systems, processes, and employee experience as the company scales globally.

This role will work closely with leadership to ensure efficient HR operations, employee lifecycle management, and process automation.

Key Responsibilities

HR Operations

• Manage the end-to-end employee lifecycle (onboarding to exit).
• Maintain and update employee records, documentation, and HRIS systems.
• Ensure HR compliance, policies, and documentation are maintained.

Employee Experience

• Act as the first point of contact for employee queries related to HR processes.
• Support employee engagement initiatives and HR programs.

Process & Automation

• Improve HR workflows, documentation, and operational processes.
• Work with internal teams to build automation-first HR operations.

HR Analytics & Reporting

• Track and maintain HR metrics, reports, and workforce data.
• Support leadership with HR dashboards and insights.

What We Are Looking For

• 2–5 years of experience in HR Operations / HR Generalist roles
• Experience managing employee lifecycle processes
• Exposure to HRIS systems, HR documentation, and compliance
• Strong organizational and communication skills
• Comfortable working in fast-paced startup environments

 Nice to Have

• Experience working in startup or high-growth environments
• Exposure to automation tools or HR analytics

We are looking for an HR Intern to support our HR department’s daily activities.

HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look at how our company approaches recruiting and employee development, we’d like to meet you.

Responsibilities

• Screen resumes and application forms
• Schedule and confirm interviews with candidates
• Post, update and remove job ads from job boards, careers pages and social networks
• Removing job advertisements from job boards and social media platforms once vacancies have been filled.
• Assisting the HR staff in gathering market salary information.
• Assisting in the planning of company events.
• Preparing and sending offer and rejection letters or emails to candidates.
• Coordinating new hire orientations.

Requirements:

• Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational skills.
• Effective communication skills.
• Detail-oriented.

Who are we looking for?

• 2–4 years of hands-on experience in HR operations.
• Strong understanding of onboarding, offboarding, compliance, and labour laws.
• Good communication and stakeholder management skills.
• High intent, ownership & multitasking ability
• Available to work full-time in-office
• Available to join by 15 December’25

What will you be doing?

• Manage end-to-end onboarding and offboarding processes.
• Handle payroll & compliance
• Ensure adherence to labour laws and statutory requirements.
• Address and resolve employee queries with quick turnaround.
• Maintain and track asset management for all employees.
• Manage vendor coordination for HR-related services/tools.
• Support hiring activities and assist other HR functions when needed.
• Coordinate with internal teams for smooth operational workflows.
• Take ownership of ad-hoc HR tasks and projects.

Responsibilities

• Operational tasks
• Should be able to work in the US East Time zone idenpendtly 
• Ensure the day-to-day functioning of team members operating hybrid is seamless.
• Ensure all team members are provided with all the necessary software, applications, assets, etc.
• Make co-working arrangements when the need arises
• Find the best options in the procurement of assets, tools, software, and services with regard to quality and cost.
• Take necessary steps to ensure all the operational tasks are undertaken with an eye on quality and value for money.
• IT Support
• Maintain IT software, tools, and applications repository.
• User management with regards to all the required software, tools, and applications generic and project-specific.
• Purchase, renewal, and cancellation of the software, tools, and applications.
• Ensure all the software, tools and applications have the least possible downtime.
• Logistics
• Take ownership of the logistical arrangements for company initiatives, programs or events. 
• Vendor management
• Team Member Engagement
• Initiate, support, or coordinate events that play a role in team member engagement.
• Collaborate with other support teams, technology teams, and other stakeholders in their initiatives. 
• Own the health insurance platform, its user management, team member support, renewal, and cost optimization by ensuring we are getting the best from the vendor.  
• Other 
• Own timely communications to all stakeholders about new initiatives, changes, downtimes, maintenance, etc. 
• Achieve and maintain quality and efficiency in all tasks assigned.
• Align with the company's core values, respect, and adhere to all company guidelines.
• Operate with utmost integrity, behave ethically, and maintain respect for all.  
• Event management

Qualifications

• Bachelor's Degree in Human Resources or related field MBA-IT Systems/Operations, BCA with MBA. 
• Good communication skills
• Any prior experience is good to have
• People-oriented and results-driven
• Working knowledge of Google Workspace, Gmail, Docs, Sheets, Slides, and Drive. 
• Working knowledge of system and data security tools.
• Should be a tech-savvy individual with the ability to learn new tools, software, and applications. Their uses, management, and basic troubleshooting.
• The ability to work as part of a team.
• Resourceful, self-motivated, and proactive.
• Strong analytical and problem-solving skills.
• Excellent administrative and organizational skills.

What you need to have:

• Responsible for attendance and leave management
• Must be responsible for file maintenance
• Facilitate employee's review
• Hands-on experience in HR and other statutory compliance.
• Carry out the tasks specifically assigned by the CEO of the organisation
• Candidates who handled both payroll and admin will be given preference
• Excellent communication and presentation skills
• Must speak fluent English and Hindi (added advantage and would be given preference)
• Good in Excel, MS Word, and email correspondence

• 1-2 years of HR/IT Recruiter experience with excellent communication
• Excellent computer skills: Microsoft Office, Outlook and Internet
• Preferred both male and female candidates