HR Manager - NGO

About the Role

We are seeking a Level 2 Network Engineer with expertise in Cisco Network Analytics, BAU Operations, and Device Management. The ideal candidate will be responsible for monitoring, troubleshooting, and optimizing Cisco network infrastructure, ensuring high availability, performance, and compliance with operational standards. He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shift. 

Key Responsibilities

Network Monitoring & Incident Management:

• Monitor Cisco network infrastructure using tools such as Cisco DNA Center, Cisco Prime, ThousandEyes, NetFlow, or SolarWinds.
• Analyze network performance metrics, detect anomalies, and proactively address potential issues.
• Respond to and resolve network incidents, escalating complex issues to L3 teams when necessary.
• Perform Root Cause Analysis (RCA) for recurring network issues and implement corrective actions. 

BAU Operations & Device Management:

• Perform routine health checks, firmware updates, and configuration backups of network devices.
• Manage Cisco routers, switches, and wireless controllers, ensuring optimal configuration and uptime.
• Support device provisioning, decommissioning, and lifecycle management.
• Maintain inventory records for network devices and ensure compliance with security policies. 

Network Troubleshooting & Optimization:

• Diagnose and resolve network latency, packet loss, and connectivity issues.
• Troubleshoot routing protocols (BGP, OSPF, EIGRP) and switching issues (VLANs, STP, HSRP, VRRP).
• Work on QoS, ACLs, NAT, DHCP, and network segmentation to improve performance.
• Assist in capacity planning and network performance tuning. 

Change Management & Documentation:

• Implement network changes as per approved Change Management Process (ITIL framework).
• Document network configurations, changes, and troubleshooting procedures.
• Create and maintain standard operating procedures (SOPs) for network operations. 

Security & Compliance:

• Ensure compliance with network security best practices, including access controls and segmentation.
• Work with security teams to monitor for vulnerabilities and apply necessary patches.
• Assist in firewall policy reviews and VPN configurations, if required. 

Basic Qualifications

• BE / B'Tech / MCA / MSc + 2-5 years' experience. Cisco networking and BAU operations. 
• Hands-on experience with Cisco DNA Center, Cisco Prime Infrastructure, or Cisco ThousandEyes.
• Strong knowledge of routing & switching protocols (BGP, OSPF, EIGRP, VLANs, STP, HSRP, VRRP).
• Familiarity with network monitoring tools and log analysis for troubleshooting.
• Basic knowledge of firewall integrations, VPNs, and network security policies.

Preferred Qualifications 

• ITIL Foundation
• Desired certification from either of the following CCNP Enterprise or CCNP Security (preferred).
• Has a hands-on experience working multiple clients and deployments for the BAU operations and support‍

Performance Tester – Senior Engineer

Qualifications/Skillset Requirements Technical Requirements:

·      6+ years of experience with building/utilising in-house or industry-standard performance test automation using tools like JMeter, BlazeMeter, Taurus, NeoLoad, LoadRunner(Optional)

·      Strong scripting experience including, but not limited to Bash, Python, Perl, Java

·      Working knowledge of TCP/IP, networking topology and experience with network packet-level analysis for troubleshooting

·      Experience in system monitoring techniques and tools such as Perfmon, Linux Performance Observability

·      Experience with one or more Application Performance Management software such as Opnet Riverbed APM, AppDynamics or New Relic.

·      This position requires a dynamic, hard-working and ambitious individual with excellent oral and written communication skills.

·      Knowledge of Unix/Windows hardware, software, and applications environments (Java, .Net and Open Source) and a solid understanding of their associated capacity and performance indicators

·      Experience in investigating and solving complex application/infrastructure performance issues

·      Troubleshooting and JVM optimisation experience with applications deployed on Tomcat/Apache/IIS/Jboss/Websphere containers

·      Experience in working with Docker Containers, Kubernetes, Cloud platform AWS/Azure/GCP

Key Skills:

·      Good Skills on one or more Application Performance Management tools – Opnet Riverbed/AppDynamics/Dynatrace/New Relic

·      Experience in troubleshooting Java/.Net application performance

·      Experience with Database Performance Analysis - Oracle/MySQL/SQL Server/DB2/Hadoop

·      Experience in troubleshooting virtualised infrastructure (compute and storage) performance using tools such as Splunk, vROPS and other industry-standard infrastructure performance tools

·      Linux Performance Observability tools, Windows Performance Analysis of Logs (PAL)

·      Experience with Spunk queries

·      Experience with any capacity management tools 

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Location: Chennai

Ideal Candidates for this Role should have:

• Minimum 5 years experience in testing.
• The candidate should have strong experience in Rest Assured, API Testing and Java.
• Proficiency in API testing tools like Postman
• Good knowledge in automation testing using Selenium WebDriver with Java.
• The candidate should be able to write a program to retrieve/parse the Json
• Good understanding of REST API types (GET, PUT, POST, DELETE) and its working.
• Good understanding of HTTP, JSON protocol and syntax
• Good knowledge in automation testing using Selenium WebDriver with Java.
  Be able to work as an individual contributor and be an Expert at writing automated scripts and be 100% hands-on
  Should have automated 1000s of Test cases at various complexity levels and workflows
• Design, implementation, and delivery of scalable, maintainable, configurable and robust test automation frameworks.
• Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
• Should have strong knowledge of continuous integration tools like Hudson and Jenkins.
• Strong understanding of testing and automation best practices.
• Proven experience in functional, regression and cross-browser testing.
• Willingness to learn new technologies, approaches and test tools

Intuitive cloud (http://www.intuitive.cloud/">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery

JD:  UIX Developer.

Requirements:

• 8+ years of experience developing dynamic, highly interactive user interfaces for the web.
• Strong hands on development with Single Page Applications.
• Well versed in software architecture patterns.
• Experience using OAuth and OpenID.
• Strong drive to learn and produce beautiful code.
• Ability to manage and interface with APIs and RESTful web services.

Responsibilities:

• Help write new design patterns, improve and adapt existing design component integration.
• Architect complete front-end stack of projects using HTML/CSS and TypeScript with Angular.
• Ensure responsive implementation.
• Implement UI component design focused on re-usability / scalability / extensibility / supportability.
• Collaborate with fellow developers, designers and analysts to solve problems.

We are looking for an enthusiastic business development Trainee who is passionate about

meeting new people and building conversations. Candidates must be willing to make cold

calls, write cold emails and work with our team of talented business developers to take our

products to our future clients.

What You Need for this Position

• Students pursuing any Bachelor’s or higher degree in any subject
• Must be proficient in using MS Office (MS-Word, MS-Excel, MS-PPT)
• Must have good communication, strong convincing skills, and fire in the belly attitude
• Must have good business acumen, effective presentation, and negotiation skills
• Proven ability to work independently and self-driven for performance
• Must be aggressive and dynamic with a good attitude
• Must have a zeal to research, learn and grow
• Must be self-motivated and have the ability to perform under pressure

What You Will Be Doing

• 
  
• Making cold calls & writing cold emails to generate sales and target new clients
• Contributing to branding and sales promotion of the company
• Explore, build and manage new business partnerships
• Coming up with new business development ideas
• Visiting potential prospects on the field to demonstrate our products and services
• Responsible for partner onboarding for our products and services
• Develop proposals, presentations, partnership documents, and other sales enablement
• documents for different partnership opportunities

• Functional Testing (Performance, Security, etc)
• Nonfunctional Testing
• Systems Integration testing
• Regression Testing
• Cross-device/platform testing
• Upgrade / Cross version testing

Required Qualifications –

• Computer Science or Engineering degree or equivalent from recognized institute/s.

Desired Skills –

• Practical knowledge of software development lifecycles, including specification, documentation, and quality assurance
• About 2 – 4 years of experience in software design, planning, and development
• Knowledge of Java and strong object-oriented development
• Experience in hands-on Selenium automation test case development
• Familiarity with Android and iOS mobile application development is preferred
• Knowledge of Ant, JUnit, and Appium Mobile Application Automation framework is strongly preferred
• Familiarity with software development tools such as Jenkins, bitbucket, etc
• Great attention to detail
• Work well in a tightly integrated development team
• Good communication & presentation skills

The is a senior role that involves leading the engineering team and get to work amongst the sharpest of minds in the Indian Internet fraternity in Product and Technology. This is a challenging role that expects the incumbent to work with constant agility with various teams and deliver the best products in the space using effective technology platforms. The role is based out of HQ in Gurgaon.

Someone from Fintech/Product based Company would be preffered

Job Purpose: Plan, drive, and review delivery of projects in line with the agreed product pipeline with the objective of improving the technology delivery strength thereby contributing in achieving the organizational top and bottom line. Lead initiatives on transformations and re-engineering of the product platform.

• Contribute as part of the technology team to determine strategic directions
• Forge and install goals and standards for engineering performance
• Measure and ensure engineering, product delivery goals are met with, at an acceptable velocity and without trading off quality and performance
• Constantly motivate, mentor, and guide the engineering team members
• Harness the capabilities of individuals and teams to ensure appropriate opportunities and growth for them Work closely and coherently with the product development team to ensure alignment and achievement of product and engineering goals
• Devise processes and mechanisms to ensure expected uptime of production applications - Augment skills and capability of the engineering team by recruiting and training the members
• Ensure smooth communication channels within the team and with all stakeholders involved in the product development and delivery process

-Contribute to crafting and own the execution of strategic product development plans

• Manage multiple technology delivery teams
• Responsible for coaching, developing, motivating & retaining team members
• Responsible for overall employee engagement of the team

• Engineering graduate with a minimum of 8 Years of relevant experience
• Hands-on experience in Core J2EE or Core Java (collection, multithreading, OOPS concepts
• Experienced in successful implementation/adoption of agile and extreme programming methodologies
• Brilliant at communication, estimation and delivery, change management, and leadership capabilities
• Should have managed a large technology team directly or through the hierarchy
• Hands-on expertise would be an added advantage