Key Account Manager

Job Title: Sales Manager

Department: Sales

Reports to: Vice President - Sales Location: Mumbai

Academic Qualifications: Graduate/Postgraduate degree or diploma in Sales/Marketing Management Functional Competencies:

·     B2B Sales

·     Client Relationship Management

·     Lead Generation and Prospecting

·     Sales Target Achievement

·     Team Collaboration

Industry Preference:

·     Hospitality

·     Real Estate Sales

·     Similar Industries (e.g., Commercial Real Estate, Facility Management)

Requisite Experience: 2 to 5 years of relevant experience in sales, with a proven ability to meet and exceed sales targets

Job Role:

The Sales Manager will play a key role in driving sales efforts for COMPANY. This role involves managing sales processes, generating leads, and maintaining strong client relationships to drive revenue generation. The Sales Manager will work closely with the senior sales team to achieve sales targets and maximize business growth.

Key Responsibilities:

1.     Sales Target Achievement:

Drive and achieve sales targets for Office Space leasing and cross-sell additional services like Meeting Rooms, Training Rooms, Virtual Offices, etc.

2.     Lead Generation:

Generate new leads from potential clients in the corporate, hospitality, and residential real estate sectors, utilizing various channels such as networking, cold calling, and referrals.

3.     Client Relationship Management:

Build and maintain strong relationships with existing clients, ensuring satisfaction and loyalty while identifying opportunities for upselling.

4.     Sales Presentations:

Present products and services to potential clients, addressing their needs and providing tailored solutions based on the COMPANY offering.

5.     Sales Reporting:

Regularly update the team on progress toward sales targets, pipeline status, and lead conversion rates.

6.     Collaboration with Operations:

Work with internal teams to ensure smooth onboarding and transition of clients, resolving any queries or concerns they may have.

7.     Market Research:

Keep up to date with industry trends and competitor offerings to effectively position COMPANY in the marketplace.

8.     Negotiations:

Lead negotiations and work towards closing deals with clients, ensuring that both parties' needs are met.

9.     Team Leadership & Management: Lead, mentor, and develop a high-performing sales team, ensuring motivation, goal alignment, and productivity.

Ideal Candidate:

1.     Sales-Driven & Results-Oriented:

A motivated individual with a track record of exceeding sales targets and strong problem-solving abilities.

2.     Industry Experience: Experience in hospitality, residential real estate sales, or similar industries is preferred.

3.     Consultative Selling: Ability to adopt a consultative approach to understand client needs and present suitable solutions from the product portfolio.

4.     Strong Communication Skills:

Excellent communication, presentation, and interpersonal skills, with a focus on closing deals and achieving positive outcomes.

5.     Negotiation Skills: Ability to manage negotiations and close deals effectively, ensuring mutual benefit for both client and organization.

Behavioural Competencies:

·     Strong accountability and ownership of sales targets.

·     Ability to work collaboratively within a team and cross-functional teams.

·     Self-driven with an ability to motivate oneself and others.

·     A customer-centric approach to relationship management.

Knowledge and Skills Required:

·     Proficient in email communication and MS Office.

·     Strong time management skills and ability to prioritize tasks effectively.

·     Analytical skills to track sales performance and customer trends.

·     Experience in market research and identifying new opportunities for growth.

·     Basic understanding of CRM tools and sales management systems.

Job Title: Senior Data Scientist

Location: Hyderabad, India

Experience Level: 3+ years

Job Summary:

We are seeking a highly skilled Senior Data Scientist to join our dynamic team. The ideal candidate will have expertise in Machine Learning (ML), Deep Learning (DL), Natural Language Processing (NLP), Computer Vision, Transformers, Retrieval-Augmented Generation (RAG), and Generative AI (LLMs, Diffusion Models, etc.). Additionally, proficiency in Prompt Engineering is required. The role also demands secondary skills in Django, Database Management (MySQL, NoSQL), and REST API development.

Required Skills & Qualifications:

 Programming: Proficiency in Python.

 Machine Learning & Deep Learning: Strong experience in developing and deploying ML/DL models.

 NLP: Expertise in working with NLP frameworks such as Hugging Face Transformers, SpaCy, NLTK, etc.

 Computer Vision: Experience with OpenCV, TensorFlow, PyTorch, or other relevant frameworks.

 Generative AI: Hands-on experience with LLMs, diffusion models, GANs, VAEs, and other generative techniques.

 Transformers & RAG: Strong understanding of transformer architectures (BERT, GPT, LLAMA, etc.) and retrieval-augmented generation methods.

 Prompt Engineering: Ability to design, optimize, and implement effective prompts for AI applications.

 Django: Experience in building and maintaining backend services and APIs.

 Database Management: Proficiency in MySQL and NoSQL databases for efficient data handling.

 REST API Development: Experience in developing and integrating APIs for AIpowered applications.

 Cloud & Deployment: Knowledge of cloud platforms (AWS, GCP, Azure) and deployment tools like Docker & Kubernetes.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

1 to 3 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

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Responsibilities:

• Writing clean and efficient codes for iOS applications

• Supporting the entire application lifecycle from concept to design, testing, release and support

• Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure

• Recommending changes and enhancements

• Staying up to date with new mobile technology trends, applications, and protocols

Required skills:

• Degree in Computer Science, Engineering or a related field

• You have prior experience as an iOS Developer

• You have a portfolio of released applications on the App Store

• You are familiar with mobile product and design lifecycles

• You have proven experience in iOS development in either Objective-C / Swift

• Experience with iOS frameworks (Eg. Core Data, Core Animation etc.)

• Familiarity with RESTful APIs to effectively integrate iOS applications

• Good understanding of iOS release cycle and familiarity with CI/CD platform and pipelines

• Proficient understanding of code versioning tools (eg. Git)

• Familiarity with various testing tools

 Develops digital marketing strategies by studying economic indicators,

tracking changes in supply and demand, identifying customers and their

current and future needs, and monitoring competition.

 Plans and executes all web, SEO/SEM, database marketing, email, social

media, and display advertising campaigns.

 Designs, builds, and maintains our social media presence.

 Contributes to marketing effectiveness by identifying short-term and long-

range issues that must be addressed.

Market Research and Analysis:

Identify potential markets, niches, and segments for the travel company's services.

Conduct market research to understand customer preferences, trends, and competition.

Analyze data to identify growth opportunities and gaps in the market.

Lead Generation:

Generate leads through various channels such as cold calling, networking events, online platforms, and referrals.

Qualify leads based on their potential as clients and align them with the company's target customer profile.

Client Relationship Management:

Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.

Address client inquiries, concerns, and feedback promptly and professionally.

Partnerships and Alliances:

Identify potential partners, collaborators, and suppliers within the travel industry.

Establish and nurture partnerships to enhance the company's service offerings and value proposition.

Sales and Revenue Generation:

Develop and execute sales strategies to achieve revenue targets and company growth objectives.

Present the company's services to potential clients, highlighting unique selling points and benefits.

Proposal Development:

Prepare and present proposals to potential clients that outline the company's services, pricing, and value proposition.

Customize proposals to address the specific needs and requirements of each potential client.

Negotiation and Closing Deals:

Negotiate terms and conditions with clients to reach mutually beneficial agreements.

Close deals and secure new business partnerships.

Networking and Industry Events:

Attend industry conferences, trade shows, and networking events to expand the company's presence and connect with potential clients and partners.

Reporting and Analysis:

Track and report on sales activities, lead generation, and revenue performance.

Analyze sales data to identify trends, areas for improvement, and growth opportunities.

Collaboration with Marketing:

Collaborate with the marketing team to develop promotional materials, campaigns, and content that align with business development goals.

CRM and Database Management:

Up-to-date records of leads, clients, and interactions

Continuous Learning:

Stay informed about industry trends, emerging technologies, and the competitive landscape to adapt strategies accordingly.

Feedback Loop:

Provide valuable feedback to the company's management based on market insights, customer feedback, and competitive analysis.

• Back-end software development
• Software engineering and designing data models and write effective APIs
• Working together with engineers and product teams
• Understanding business use cases and requirements for different internal teams
• Maintenance of existing projects and New feature development
• Consume and integrate classifier/ ML snippets from Data science team

What we are looking for:

• 4+ years of industry experience with the Python and Django framework.
• Degree in Computer Science or related field
• Good analytical skills with strong fundamentals of data structures and algorithms
• Experience building backend services with hands-on experience through all stages of Agile software development life cycle.
• Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
• Experience with Databases (Relational and Non-Relational). Ex: Cassandra, MongoDB, Postgresql
• Experience with writing REST-APIs.
• Prototyping initial collection and leveraging existing tools and/or creating new tools
• Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
• Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
• A positive attitude, and a growth mindset

Bonus:

• Experience with relevant Python libraries such as Sklearn, NLTK, tensorflow, HuggingFace Transformers
• Hands on experience in Machine learning implementations
• Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
• Good with Humor and Team player