Technical Account Manager at Incubyte · Remote only · 2 - 6 years · Bootstrapped · Remote only · Posted 1 Oct 2026
About Us
We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable.
Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.
We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life.
Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk.
Our Guiding Principles
These principles define how we work at Incubyte. They are non-negotiable.
Relentless Pursuit of Quality with Pragmatism
We build high-quality systems without losing sight of delivery.
Extreme Ownership
We take responsibility end-to-end for decisions, execution, and outcomes.
Proactive Collaboration
We collaborate closely, challenge each other, and solve problems together.
Active Pursuit of Mastery
We continuously improve our craft and raise our bar.
Invite, Give, and Act on Feedback
We seek, give, and act on feedback to get better every day.
Ensuring Client Success
We act as trusted partners and focus on real outcomes, not just output.
Job Description
This is a remote position.
Experience Level
This role is ideal for professionals with a technical/engineering background who have transitioned into program management, client-facing, or pre-sales roles. We're looking for someone who can operate with minimal oversight, thrives in ownership-driven environments, and is equally comfortable in a room with engineers as in a room with clients evaluating a partnership.
What You'll Do as Account Manager
- Manage and drive technical programs from initiation to delivery, ensuring projects are completed on time, within scope, and to a high standard of quality
- Collaborate effectively with engineering, product, and other cross-functional teams to define project requirements, scope, and timelines
- Proactively identify and mitigate risks and dependencies, escalating issues as needed
- Track and communicate project status, progress, and key milestones to stakeholders
- Facilitate clear communication and alignment across teams
- Identify opportunities within existing and prospective client engagements, and pitch Incubyte's value add clearly — going beyond jargon to articulate real business impact
- Build and maintain trust with clients through consistent, high-quality communication and delivery
- Contribute to the continuous improvement of our program management processes
Requirements
What You'll Bring
- A dev background — enough technical depth to understand engineering trade-offs, speak credibly with engineers, and translate technical work into business value
- A strong desire to learn, take ownership, and collaborate effectively
- Excellent communication and interpersonal skills — not just fluency in language, but the ability to communicate at the right level of abstraction and add real value in every conversation
- Prior experience in sales or a client-facing capacity, with a demonstrated ability to identify opportunities and sell — pitching value, not just capability
- Proven ability to manage projects and deliver results
- Strong problem-solving skills and the ability to independently define and execute tasks
- Technical/Engineering background or MBA preferred
- Understanding of Agile methodologies, Scrum, and Sprints is a plus
- Familiarity with tools like Jira and Confluence is a plus
- Comfort working in a high-ownership.
What We Value
- Extreme ownership – you take responsibility for outcomes and drive work end-to-end
- Ability to execute independently and define problems, not just solve assigned tasks
- A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
- The ability to build trust and sell value, not just deliver output
- High standards, autonomy, and a bias toward action.
Benefits
Life at Incubyte
We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.
Perks
- Dedicated learning & development budget.
- Sponsorship for conference talks.
- Comprehensive medical & term insurance.
- Employee-friendly leave policies.
- Home Office fund
- Medical Insurance
Shubham Vishwakarma
Full Stack Developer - Averlon
About Incubyte
About
About Us
Incubyte is an AI-first software development agency built on the principles of software craftsmanship—where how we build is just as important as what we build. We partner with organizations across stages, from enterprises looking to scale and modernize to early-stage founders bringing new ideas to life.
At Incubyte, AI is deeply integrated across the software development lifecycle to drive speed, efficiency, and smarter outcomes. Guided by Software Craftsmanship values and Extreme Programming practices, we combine high velocity with disciplined engineering to deliver reliable, high-impact solutions.
We don’t just build software—we incubate dedicated engineering teams. From designing systems to shaping team structures and organizational strategy, we enable our clients to launch and scale products that are relevant today and resilient for the future.
Whether you’re scaling an existing product, building from scratch, or optimizing manual processes, we help you move faster with confidence:
- Scale and modernize your product
- Launch quickly and iterate continuously
- Automate processes for non-linear growth
- Build systems that are stable, predictable, and measurable
Our approach is rooted in ownership. As a DevOps-driven organization, our engineers take responsibility for the entire lifecycle—from development to release—ensuring quality at every step.
Founded by product professionals, we bring a strong product mindset into services. We’re driven by curiosity, continuous learning, and a passion for building great software the right way.
We’re always looking for people who care deeply about code, craftsmanship, and growth. Join us if you’re excited to build, learn, and make an impact.
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About Codemonk
Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.
What you'll do
• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships
What we're looking for
Required
• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews
TrelloProject Manager
Job Description
Company Brief
Primathon is a high quality technology solutions company, with expertise in delivering world
class softwares for our clients and empowering our engineers to become full stack in
technology and provide them 360° experience. We are growing at 300% YoY growth rate.
Led by Software Experts from IITs & NITs, Primathon’s mission is to solve quality software
engineering problems in the industry.
About the Role
We are looking for a 3+ year experienced Software Project Manager to ensure smooth
delivery & best customer experience around mobile, web frontend & backend products to
ensure product quality.
The ideal candidate will be responsible for managing multiple projects in parallel, ensuring
on time execution, managing team bandwidth, aligning customers and communicating right
with the customers. If you hold an engineering background and enjoy managing people while
talking about technologies, we’d like to meet you.
Job Responsibilities
● Project planning, execution, tracking and delivery within budget and scope.
● Oversee all aspects of projects, prepare detailed sprint plan, intermediate check
points, assign responsibilities and monitor and summarise progress of project.
Prepare reports for upper management regarding status of project
● Track project dependencies and identify/foresee risks and plan contingencies
● Translate product requirements/project scope to detailed plan
● Customer interfacing and leading status calls
● Manage changes to the project scope, project schedule and project costs
● Coordinate internal resources and third parties/vendors for the flawless
execution of projects
● Assist in the definition of project scope and objectives, involving all relevant
stakeholders
Skills and Qualifications
● 3+ year of working experience in project management of software development
of products and services
● Team Handling experience must
● Excellent client-facing and internal communication skills
● Experience with complete project life cycle from inception to deployment
● Strong experience with Agile Scrum methodology, Build Management, DevOps
practices
● Solid organisational skills including attention to detail and multitasking skills
● Should have technical background in executing/contributing to
Telecom/Networking/Digital (web and mobile applications)
Education: B.tech/ M.tech only
Location: Gurgaon
Work type: Work from office
Experience: 3+ Year of working experience
Notice Period: Immediate Joiners or with notice in 30 days only
Manage engineering projects from requirements gathering and planning through development, testing, release, and closure. Create project plans, timelines, milestones, dependencies, and delivery schedules. Coordinate with Engineering Managers, Tech Leads, Software Engineers, QA, Product Managers, and other stakeholders. Track project progress, identify delays and dependencies, and drive corrective actions. Facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and other project ceremonies where required. Maintain project trackers, RAID logs, action items, and status reports. Identify and proactively manage project risks, technical dependencies, resource constraints, and delivery issues. Communicate project status, risks, dependencies, and key decisions to leadership and stakeholders. Coordinate releases and ensure development, QA, deployment, and business teams are aligned. Manage scope changes and assess their impact on timelines, resources, and deliverables. Ensure engineering deliverables meet agreed requirements, timelines, and quality standards. Work with technical teams to understand project dependencies and translate them into actionable project plans. Help resolve cross-team blockers and facilitate effective communication between technical and business teams. Monitor resource allocation and work with engineering leadership to address capacity constraints. Drive continuous improvement in project delivery processes and engineering collaboration.
We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.
Key Responsibilities
- Serve as the main point of contact for assigned clients
- Ensure clients receive maximum value from E2M services
- Deliver an excellent client experience and manage escalations
- Coordinate with project managers, developers, designers, and SEO teams for timely delivery
- Gather feedback and represent client needs internally
- Drive renewals, retention, and account growth
- Track account health, budgets, timelines, and profitability
- Build trusted relationships and provide strategic guidance
- Identify risks early and implement solutions
- Collaborate across teams for a seamless client journey
Requirements
- 3–5 years of experience in a digital, creative, or web agency
- Experience managing or delivering web/digital projects
- Strong understanding of web technologies and digital marketing (no coding required)
- Ability to handle multiple accounts and priorities
- Clear and professional communication skills
- Proven record in client retention, growth, and profitability
- Strong relationship-building and stakeholder management skills
- Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
- Ability to work independently and collaboratively
- Experience working with Sales/Pre-sales/Account teams
- Strong presentation skills and attention to detail
- Experience working with North American clients and time zones
ROLE SUMMARY:
In this role, you will be responsible for supporting people, technical processes, and engineering execution to ensure projects are delivered as per scope, budget, and timelines.
This role includes developing detailed project plans and comprehensive technical documentation, managing project Engineers and their availability, measuring engineering performance, tracking progress, and communicating project status to clients and internal stakeholders. You will work directly with Solutions Architects, Tech Leads, and Engineering teams to evaluate technical trade-offs, drive system design feasibility, and unblock engineering bottlenecks.
You will be a reliable and crucial team member who can anticipate client needs and translate complex technical requirements into actionable project milestones.
As a Technical Project Manager, you will be the point of contact for all stakeholders from initiation to closure and will be responsible for leading the technical delivery team to achieve project objectives. You will work towards balancing technical constraints, technical debt, and Engineer availability on the project. You will report project status to client and internal stakeholders, escalate technical and operational issues as needed, and perform risk management to identify and mitigate architectural and delivery risks while maintaining strong advocacy within your spheres of influence.
QUALIFICATIONS:
Technical Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience and a prior background as a Software Engineer, Tech Lead, or Developer.
Strong expertise in Agile methodologies (Scrum/Kanban).
Must have handled end-to-end SDLC projects as a Technical Project Manager or Scrum Master.
WHAT WILL YOU NEED TO BE SUCCESSFUL IN THIS ROLE?
Handle a portfolio of technical projects and clients in parallel and across geographies.
Develop an execution plan for projects, release schedules, CI/CD milestones, and team allocation.
Partner with technical leads to review high-level system designs, break down complex requirements into epics and user stories, and challenge technical estimates effectively.
Maintain strong relationships with product delivery, engineering leads, sales teams, clients, and account managers.
Expertise in project estimation, planning, tracking, scope control, technical risk and issues management, as well as engineering status reporting.
GOOD TO HAVE:
Hands-on or architecture exposure to.NET/Java/AWS/Azure or microservices architectures.
PMP / PMI-ACP / CSM (Certified ScrumMaster) certification.
Jira/Confluence project management tools expertise, Git workflows, and strong working knowledge of Microsoft Office.
COMPETENCIES:
Strong commitment to professional client service and engineering excellence.
Excellent communication (written, verbal, and presentation), persuasive, and negotiating skills—with the ability to bridge technical and non-technical stakeholders.
Encourage, motivate, and mentor team members on agile practices and technical ownership.
Proactive can-do and technical problem-solving approach to the job.
Regards
Role: Project Manager
Experience: 6–8 Years
Location: cochin
Shift: 2nd Shift – 3:00 PM to 12:00 AM IST
Key Responsibilities:
- Manage projects from initiation to delivery.
- Create and maintain project plans, milestones, schedules, and dependencies.
- Track risks, issues, resources, capacity, and project budgets.
- Coordinate with teams and stakeholders and conduct project meetings.
- Assign and monitor tasks to ensure timely delivery.
- Prepare periodic project status reports and meeting minutes.
- Drive stakeholder communication and resolve project challenges.
- Support continuous improvement and post-project reviews.
Mandatory Skills:
- 6–8 years of Project Management experience
- JIRA, Confluence, Smartsheet, MS Office, SharePoint
- Project planning & delivery
- Risk / Issue / Dependency management
- Stakeholder management
- Willingness to work 3 PM–12 AM IST
ABOUT REO
Who we are
Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.
Great! Now let’s talk about You and this Role! 🙌
🎉 What will you be working on?
- You will own and manage success for named accounts. This means doing everything and anything that they are retained, grow in revenue and find success with Reo.Dev. This also includes
- Owning customer/ account onboarding and setup
- Working with them to understand their goals and explain how the product helps them in achieving these goals
- Acting as a product consultant, guiding them with settings and implementations that will be needed for them to achieve their goals
- Being the key channel of customer feedback. Liaison with various team to see that customers are able to get the desired output.
- You will own customer renewals and up-sales. This means you will:
- Own expansion revenue from your accounts
- Own relationships with customers and buyers in the account.
- Advice them on the right product packages and upgrades they might be needing in their growth journeys
- Spearhead product adoption within the customer enterprise
👯 Skill we are looking for in this role
- This is a critical role in a fast-scaling environment. We are looking at ambitious Account Managers / CS reps with experience in early stage companies . Few qualities will be preferred however:
- Past experience of working in an early SaaS startups (2-3 years) or
- Past VC/ Management Consulting Experience (3-4 years) or
- Past experience of being in a client facing role
- Past experience of managing US based accounts
- MBA from Tier 1 institutes
👯 What qualities we look for in our team members?
While there is no stencil for the type of people we like, there are a few traits that might make Reo.Dev a better fit for you. Reo.Dev might be a good fit if you:
- Work hard, hands-on and want to grow really fast.
- Care about your work a great deal, find it highly unsettling if the quality of work is even slightly sub-par.
- Execute fast.
- Are hands on (we will not have elaborate reporting structures for the foreseeable future and hopefully ever).
- Are someone people like to work with, low on ego, high on humility
- Have the ability to fail, learn and keep trying till you win. Start-ups are tough and we will not get everything right the first time
- Have a longish view of your career growth and not optimising for the next 1-2 years.
Read more here:
👋 Hi There, Meet Reo.Dev
- Origins: Reo.Dev was founded in March 2023 by Achintya, Gaurav and Piyush – All of them are 2nd time Entrepreneurs [read more on the Founding team below]
- Value Prop: Reo.Dev provides Revenue Intelligence for Developer tool companies. We are category creators and currently no other company has the capabilities Reo.Dev has. Our closest parallel is 6sense.com which operates in the B2B SaaS industry and does not serve DevTool companies
- Customers: Our Customer base includes some of the most respected DevTool companies [see more details below]. All of our Customers are in the US and EU. We are hugely Customer centric and satisfaction scores are very high. [read more on customer feedback below]
- Traction: We have grown 5X in 2024 vs. Dec’2023 and are on track to grow 10X in 2024 vs. Dec’2023. We price at a Premium and have 90%+ Gross margin
- Funding: We are funded by the most reputed VCs from India and the US [see more on Fundraise below]
Origins and Value Prop
🏗️ About the Developer Tools industry:
Developer tools is a $500 billion industry, generates $50B in revenue annually and has been growing at 22% year on year. Source
By definition, this industry is at the frontier of technology. Innovation happens extremely fast in this industry. Teams need to have a strong technological background to build for this industry
Developer tools can scale up globally, generate strong revenue and have high profit margins
🏆 Reo.Dev Value Prop
Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.
Our customers include CROs, VP Sales, VP Marketing, AE, SDR teams and Marketing teams of Devtool companies
👷♂️ Founding Team:
Reo has been founded by experienced entrepreneurs. All three founders have a strong track record of building start-ups and leading teams
- Achintya: Achintya was previously the co-founder at Phyllo, which is a developer tool company. Phyllo raised ~$18M in VC funding from top tier VCs. Achintya is a Chemical Engineer from IIT Delhi (2009) and MBA from Indian School of Business (2013)
- Piyush: Piyush is a second time entrepreneur. He previously founded Scholr, which was an EdTech start-up and was acquired by BYJU’S in 2020. Piyush is a Mechanical Engineer from IIT Kharagpur (2008) and MBA from India School of Business (2013)
- Gaurav: Gaurav is a senior Tech leader with 16 years of experience. Previously he was VP Engineering at Ninjacart (valued at $1B+) and CTO of Kuliza where he led a team of 150+ developers. He is a Computer Science Engineer from IIIT Allahabad (2006)
💡 As co- founders we take pride in the fact that people who have worked with us in the past, want to work with us again!
Customers and Traction
In 9 months since Product Launch, we have amassed a large customer base comprising of some of the most well known and highly reputed DevTool companies. 90% of our Customers are HQ’d in North America and Europe
Some of our Customers:
Customer Feedback and NPS:
Our customers love us!! Check this out!
https://www.youtube.com/watch?v=DzvixiSd7GA
Customer Feedback
Unleash Shorts.mp4
“Reo Helped us identify needle in haystack accounts. We overachieved our targets for consecutive months with Reo.Dev”
**Micheal, CMO, Unleash [Spark Capital. Series A| Open Source Feature Mgmt. Platform]**
Aporia Shorts.mp4
“The most beautiful things about Reo.Dev is that it was built for developer focused companies. We saw a 2X increase in meetings booked!”
**Shai Alani, VP Marketing, Aporia [Tiger Global. Series A | ML Ops Platform]**
Fluree Shorts (1).mp4
“Reo.Dev data is some of the best data I have ever used. It helped us increase sign-ups by 30%”
Kevin Doubleday, Director - Marketing, Flur.ee [Sinewave. Series A | Data Mgmt. Platform]
Lightbend Shorts (1).mp4
“With Reo.Dev, we identified more than 10,000 target accounts that we had never interacted before”
**Alec Cross, VP Sales, Lightbend [Greylock, Dell Capital. Series D| Low Latency Microservices]**
Chronicle Shorts .mp4
“Reo.Dev is integrated into our SDR process. It is helping us learn who is evaluating our competitors and triangulate intent on web”
Andrew Twigg, Sales Director, Chronicle [Low Latency Trading PaaS]
WhatsApp Audio 2023-10-19 at 10.52.54 AM.mpeg
“I was never able to crack technical prospecting and this cracked it.”
Micheal, AE (Outsourced), Outerbounds [Foundation Capital, Series A | AI Infra platform]
Traction
In 2024, we have grown 5X vs. 2023 and are on track to grow 10X by the end of the year!
Fundraise
Pre-Seed round: Q3’2023
Read about our Pre-Seed round here:
Seed round: Q2’2024
We have raised a Seed round funding in Q2’ 2024 from one of the most reputed VC funds in the US. This round has not been announced yet.
Series A: Q2’ 2026
Reo.Dev just raised $11.3M in Series A funding (Q2**’**, 2026), led by Elevation Capital, with participation from Heavybit, India Quotient, Foster Ventures, Uncorrelated Ventures, and other angel investors. This brings our total funding to $15.3M.
Media:
- Reo.Dev Raises $11.3 Million Series A to Scale AI Signals for Companies Selling to Engineering Teams (PR Newswire)
- Reo.Dev raises $11.3M in Series A led by Elevation Capital (YourStory)
- Reo.Dev Bags $11.3M Series A to Scale Across the US (Yahoo Finance)
- Reo.Dev Raises $11.3M in Series A Funding (FinSMEs)
Hiring: Technical Project Manager / Risk Business Analyst
Location: Bangalore / Mumbai
Experience: 8–10 Years
Employment Type: Full-Time
Job Description:
We are looking for an experienced Technical Project Manager / Risk Business Analyst to manage the ORS roadmap, backlog prioritization, project delivery, and risk-related business requirements. The role involves collaborating with business, risk, trading, and technology teams, managing dependencies, tracking KPIs, preparing business cases, and presenting updates to senior stakeholders.
Must-Have Skills:
- Project Management
- Risk Management
- Business Analysis
- JIRA / JIRA Cloud
- SQL
- Roadmap Planning
Good-to-Have Skills:
Front-to-Back Risk, FRTB, Stress Testing, ETL Tools, Excel, PowerPoint, Dataiku, Big Data, Data Analytics, and Data Governance.
Job description:
IT Project Manager – Web Development & Technical Operations
Location: Hiranandani Estate, Thane, Maharashtra
Employment Type: Full-Time | Onsite
Working Days: Monday–Friday
Shift Timing: 11:00 AM – 7:30 PM IST
Experience: 2–6 Years
About the Role
We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.
The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.
Key Responsibilities
- Manage projects from requirement gathering and planning through execution, testing, and final delivery.
- Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
- Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
- Ensure website requirements, designs, content, and other resources are finalized before development begins.
- Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
- Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
- Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
- Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
- Communicate project progress, risks, delays, and resource requirements to management and clients.
- Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
- Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.
Requirements
- 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
- Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
- Working knowledge of website development, software testing, bug tracking, and deployment workflows.
- Basic understanding of server operations, website uptime, and incident management.
- Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
- Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
- Strong organizational, communication, problem-solving, and decision-making skills.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
- Strong ownership, attention to detail, and a process-oriented mindset.
Key Performance Indicators (KPIs)
- On-time project delivery and task completion rates.
- Project turnaround time and reduction in overdue tasks.
- Quality of deliverables and reduction in recurring defects.
- Timely identification and resolution of blockers.
- Website deployment timelines and coordination of technical issues.
- Team productivity, accountability, and process adherence.
- Accuracy of project reporting and effectiveness of process improvements.
What We Offer
- Exposure to international projects and cross-functional technical teams.
- Opportunities to work across web development, QA, IT operations, and digital advertising.
- Professional growth in a collaborative, process-driven environment.
Build and maintain strong, long-term relationships with existing and prospective clients.
Understand client requirements and recommend appropriate products or services.
Act as the primary point of contact for assigned clients.
Regularly follow up with clients to ensure satisfaction and identify new business opportunities.
Generate leads through referrals, networking, calling, and other business development activities.
Achieve assigned sales, revenue, and relationship-management targets.
Handle client queries, concerns, and escalations professionally and ensure timely resolution.
Coordinate with internal teams to ensure smooth service delivery.
Maintain accurate records of client interactions, follow-ups, and sales activities.
Identify opportunities for cross-selling and upselling.
Prepare and share periodic client and sales reports with management.
Stay updated on company offerings, industry trends, and competitor activities.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon