Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
About NoBroker
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
Similar jobs
Consultant – Data Entry / Admin Executive
Roles and Responsibilities
- Insert customer and account data by inputting text based and numerical information from source documents within time limits
- Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Generate reports, store completed work in designated locations and perform backup operations
- Scan documents and print files, when needed
- Keep information confidential
- Manage calls and queries for information and access relevant files
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunctions
Requirements and skills
- Proven data entry work experience, as a Data Entry Operator or Admin Executive
- Proficient in using MS Excel skills
- Familiarity with administrative duties
- Typing speed and accuracy
- Excellent knowledge of correct spelling, grammar and punctuation
- Attention to detail
- Confidentiality
- Organization skills, with an ability to stay focused on assigned tasks
- Excellent written and oral Communication skills
- Basic Graduation - Additional computer training or certification will be an asset
Job description
Duties & Responsibilities
- Preparing hot and cold beverages and food products as per the defined SOP.
- Following the defined steps of guest service.
- Maintaining the cleaning & hygiene aspects of the store .
- Following the cleaning and hygiene guidelines set by the store .
- Managing product hygiene and expiry Managing store visual merchandising.
- Having basic knowledge about coffee beans and coffee machine.
- Having knowledge about the food safety rules and demonstrating them while working Handling the basic level product-related complaints as the per process.
- Maintaining the Daily/Weekly/Monthly inventory records.
- Supporting the Store Manager in stock reconciliations.
- Maintaining a safe and healthy work environment.
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage .
- Good written and verbal communication skills.
- Ability to work well under pressure.
- Flexible and works well with a team.
- Ability to multitask.
- Experience in luxury retail or hospitality.
Reporting Manager - Store Manager
Role Description
This is a full-time on-site role for an Associate Consultant/Solutions Consultant/Senior Solutions Consultant. We are currently looking for a motivated and achievement-oriented individual to join our team as a CRM Sales Specialist and Tally sales expert. The primary responsibility of this role is to promote and sell CRM, ERP, RPA & Tally solutions to potential clients. The ideal candidate should have a proven track record of success in solutions sales and possess a comprehensive understanding of the features and functionalities of these systems.
Key Responsibilities:
• Identify and prospect potential clients who would benefit from CRM solutions and tally sales expert
• Conduct thorough research and analysis to gain insights into client needs and requirements.
• Present and demonstrate CRM products and services to prospective clients.
• Cultivate and nurture strong relationships with both new and existing clients.
• Collaborate with the sales team to generate leads and meet sales targets.
• Provide accurate and timely sales reports and forecasts.
• Stay updated on industry trends and competitors to effectively position CRM solutions.
• Work closely with the marketing team to develop sales materials and strategies.
Requirements:
• Minimum of 1 year of sales experience, specifically in selling CRM or tally IT solutions.
• Demonstrated track record of meeting or exceeding sales targets.
• Extensive knowledge and understanding of CRM and tally features and functionalities.
• Excellent communication and presentation skills.
• Ability to establish and maintain strong client relationships.
• Highly motivated and driven to achieve results, with a strong work ethic.
• Exceptional negotiation and closing skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using CRM software and sales tools.
• Ability to work both independently and collaboratively as part of a team.
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Product: CallHippo.
URL: https://callhippo.com/" target="_blank">https://callhippo.com/
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 0.6-3 years
The Job Description for Customer Support Executive:-
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software
Greetings from the day!!
We are HIRING: Customer Support Executive(Voice Inbound Process)
No vacancy : 100+ (Work From office)
Job Role : Customer Support Executive
Work Location : Begumpet/Ameerpet
Language : Telugu/English/Hindi
Salaries : - 12K - 18K
Qualification : Graduation
Eligibility : Fresher/Experienced
Job brief :-
- Handle Inbound/Outbound calls
- Identify the needs of customers, resolve issues, and provide solutions
- Maintain good customer relations
- Attend mandatory training sessions to stay updated on product or company policy changes
- Input data into the company computer platform to keep each customer record updated
We are looking for a results-driven network support technician to enhance and secure our business's computer network. You will be analyzing our network's performance, collaborating with our IT department to increase network capacity, and providing IT support.
To ensure success as a network support technician, you should exhibit extensive knowledge of network infrastructure and experience in a similar role. A first-class network support technician will be someone whose network expertise translates into the fast, stable, and secure exchange of business information.
Network Support Technician Responsibilities:
- Collaborating with the IT department on the deployment and maintenance of network technologies.
- Enhancing intranet performance and creating internet domains.
- Testing the exchange of data between computers, servers, modems, and routers.
- Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
- Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
- Optimizing server capacity to keep up with demand in online traffic.
- Testing network protocols and ensuring stable and secure server connectivity.
- Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
- Documenting network processes and layouts, as well as enhancing network security.
- Keeping abreast of developments in network infrastructure and technologies.
Network Support Technician Requirements:
- Bachelor's degree in computer science, information technology, or similar.
- Certified Microsoft, CompTIA, or Cisco network professional preferred.
- At least two years' experience as a network support technician.
- In-depth knowledge of network infrastructure, architecture, connectivity, and security.
- Superb analytical and problem-solving skills.
- Exceptional organizational and time management skills.
- Excellent interpersonal, communication, and collaboration skills.
- Willingness to travel to client locations.
- Availability to perform urgent network repairs outside of business hours
Company- Namas Industries pvt. ltd.
Work Location- Remote( Work from home) and field work
Education Qualification- 12th and Above
Salary- 2.5 LPA and above
Working day - Monday to Friday
Day shift- 10 am to 6 pm.
Job Description-
1. Connect with MSME near their area from our list or by their knowledge.
2. Convince 2 MSME units to collaborate with us.
3. Connect with newly growing retailer and convince them to be our retailer in their respective cities.
4. Try to bring delivery associates local persons or the needy.
Website - https://www.namasindustries.in/
- Develop system and program specifications to meet client needs
- Analyze the impact of new systems or system changes on existing technology
- Design and maintain database structures to support system requirements
- Build and configure CRM forms, views, dashboards, and workflows
- Create and maintain schema and code to support system/program requirements
- Adhere to company standards, policies, and procedures
- Create and maintain appropriate user and technical documentation
- Provide client support, as needed
- Work with clients to resolve problems in a timely manner and escalate as appropriate
- Participate in company initiatives and committees
Qualifications
- Bachelor’s degree or higher degree in Computer Engineering, Computer Science, Information Technology, or any related field.
- Experience with CRM 2013/2015/2016, D365 CE modules such as Finance/Supply Chain/Sales/Marketing/Service/Field Services and CRM Portal
- Microsoft Dynamics Sales and Customer Engagement applications (CRM) product experience
- Professional CRM certification OR agree to achieve appropriate certification in an agreed-upon timeframe
- Experience implementing and customizing Dynamics CRM and Dynamics 365
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
- The ability to handle multiple tasks, simultaneously
- The ability to work independently or as part of a team
- Knowledge in Azure technologies like API, Azure Functions, Logic Apps development is advantageous
Key Responsibilities:
• Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to
solve the problem; expediting correction or adjustment; following up to ensure
resolution.
• Coordination with different brands and corporations for conducting events
Key Skills:
• Should be comfortable for working on Sunday.
• Excellent verbal communication skills.
• Energy, passion and a real drive to get ahead
• Capable, quick, determined
• Immaculate attention to detail
• Team player
• Working will be 6 days a week.
• Should be a Graduate
About Advantage Club:
Call Flow: 11 AM to 11 PM
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