
Technical Lead - MS Dynamics 365 CRM
at Our client is into IT & Services. ( AJ1)
- Develop system and program specifications to meet client needs
- Analyze the impact of new systems or system changes on existing technology
- Design and maintain database structures to support system requirements
- Build and configure CRM forms, views, dashboards, and workflows
- Create and maintain schema and code to support system/program requirements
- Adhere to company standards, policies, and procedures
- Create and maintain appropriate user and technical documentation
- Provide client support, as needed
- Work with clients to resolve problems in a timely manner and escalate as appropriate
- Participate in company initiatives and committees
Qualifications
- Bachelor’s degree or higher degree in Computer Engineering, Computer Science, Information Technology, or any related field.
- Experience with CRM 2013/2015/2016, D365 CE modules such as Finance/Supply Chain/Sales/Marketing/Service/Field Services and CRM Portal
- Microsoft Dynamics Sales and Customer Engagement applications (CRM) product experience
- Professional CRM certification OR agree to achieve appropriate certification in an agreed-upon timeframe
- Experience implementing and customizing Dynamics CRM and Dynamics 365
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
- The ability to handle multiple tasks, simultaneously
- The ability to work independently or as part of a team
- Knowledge in Azure technologies like API, Azure Functions, Logic Apps development is advantageous

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Job Title : Trade & Custody Operations Specialist – Crypto Exchange
Experience : 2 to 3 Years (Strictly from Crypto Exchange)
Location : Open (Preferred : Gurgaon / Bangalore)
Employment Type : Full-time
About the Role :
We are hiring a Trade & Custody Operations Specialist for a centralized cryptocurrency exchange. This role is critical to ensuring seamless trade execution, secure asset custody, and compliant fiat onboarding processes.
We are specifically looking for candidates with hands-on experience in crypto exchanges (mandatory).
Mandatory Requirement :
Must have 2 to 3 years of hands-on experience in Trade Operations / Custody / KYC within a Centralized Crypto Exchange.
Key Responsibilities :
1. Trade Operations :
- Monitor and manage daily trade settlements across crypto trading pairs
- Handle listing/delisting of tokens and monitor order books
- Coordinate with liquidity providers to optimize trade execution
- Support customer queries and resolve trade-related escalations
- Prepare volume analysis, trade reports, and operational dashboards
2. Custody Management :
- Manage secure custody of digital assets (hot wallets, cold storage, multi-sig wallets)
- Work with custody platforms such as Fireblocks or similar solutions
- Ensure implementation of custody best practices and fund security protocols
- Perform regular audits of wallet balances and transaction flows
3. Fiat & KYC Operations :
- Manage end-to-end KYC onboarding for fiat deposits/withdrawals
- Coordinate with third-party verification providers (bank/KYC vendors)
- Ensure compliance with RBI guidelines, AML policies, and FIU regulations
- Monitor suspicious transactions and escalate as per compliance standards
Required Skills & Qualifications :
- Bachelor’s degree in Finance, Business, Economics, or related field
- 2 to 3 years of experience in crypto exchange operations (mandatory)
- Strong understanding of :
- Crypto markets & trading lifecycle
- Order book mechanics & liquidity
- KYC/AML and regulatory frameworks in India
- Experience with custody systems (multi-sig wallets, cold storage, etc.).
- Familiarity with tools like Fireblocks, custodial wallets, or similar platforms.
- Strong analytical, problem-solving, and communication skills.
What We Offer :
- Opportunity to work with a growing centralized crypto exchange
- Exposure to trading, custody, and compliance operations
- Fast-paced, high-growth environment in the crypto ecosystem
- Competitive salary + performance incentives
About Searce
Searce (pronounced 'search') is a global, AI-native, and engineering-led modern technology consultancy. Founded in 2004 with a vision to "solve for better," we partner with organizations to "futurify" their businesses by leveraging the full power of Cloud, AI, and Data Engineering.
With a presence across 10+ countries—including the US, India, Singapore, and Australia—Searce has evolved over two decades into a trusted technology partner for over 3,000 clients. We are not just a service provider; we are a group of "solvers-at-heart" who thrive on complex technical challenges.
Why Join the "Solvers" Brigade?
- Award-Winning Excellence: In 2026, Searce was recognized as the Google Cloud Workplace AI Transformation Partner of the Year (APAC). We are a Premier Google Cloud Partner and a top-tier Managed Services Provider (MSP).
- AI-First Mindset: We specialize in Applied AI (Generative & Conventional), Cloud Modernization, and Location Intelligence, helping industries from FinServ and Healthcare to Retail and Manufacturing reinvent themselves.
- The "Futurify" DNA: We don't just maintain; we improve. We use our proprietary EVLOS business innovation framework to ensure our clients aren't just moving to the cloud, but are staying ahead of the curve.
Our Culture: The HAPPIER Values
We look for individuals who live and breathe our HAPPIER values:
- Humble: We learn from everyone.
- Adaptable: We embrace change as the only constant.
- Positive: We focus on solutions, not just problems.
- Passionate: We are obsessed with engineering excellence.
- Innovative: We challenge the status quo.
- Excellence: We deliver impactful, futuristic outcomes.
- Responsible: We take ownership of our work and its impact.
Your Mission: The Role
solving for better.
You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."
As a DRI (directly responsible individual) for our clients' most critical systems, you’ll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact – improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.
You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.
Your Responsibilities
what you will wake up to solve.
This isn’t a “manage tickets” role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Here’s how you’ll make your mark:
- Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
- Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
- Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
- Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
- Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
- Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the “Always Hardened” mindset.
Experience & Relevance
We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.
- Cloud Operations Pedigree: 5+ years of experience in Azure cloud infrastructure, with a significant portion in cloud managed services. Hands-on experience in Kubernetes is mandatory.
- Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
- Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.
Functional Skills:
- Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
- Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
- Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
- Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.
Job Title: Senior/Lead Performance Test Engineer (JMeter Specialist)
Experience: 5-10 Years
Location: Remote / Pune, India
Job Summary:
We are looking for a highly skilled and experienced Senior/Lead Performance Test Engineer with a strong background in Apache JMeter to lead and execute performance testing initiatives for our web and mobile applications. The ideal candidate will be a hands-on expert in designing, scripting, executing, and analyzing complex performance tests, identifying bottlenecks, and collaborating with cross-functional teams to optimize system performance. This role is critical in ensuring our applications deliver exceptional user experiences under various load conditions.
Key Responsibilities:
Performance Test Strategy & Planning:
Define, develop, and implement comprehensive performance test strategies and plans aligned with project requirements and business objectives for web and mobile applications.
Collaborate with product owners, developers, architects, and operations teams to understand non-functional requirements (NFRs) and service level agreements (SLAs).
Determine appropriate performance test types (Load, Stress, Endurance, Spike, Scalability) and define relevant performance metrics and acceptance criteria.
Scripting & Test Development (JMeter Focus):
Design, develop, and maintain robust and scalable performance test scripts using Apache JMeter for various protocols (HTTP/S, REST, SOAP, JDBC, etc.).
Implement advanced JMeter features including correlation, parameterization, assertions, custom listeners, and logic controllers to simulate realistic user behavior.
Develop modular and reusable test assets.
Integrate performance test scripts into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) for continuous performance monitoring.
Test Execution & Monitoring:
Set up and configure performance test environments, ensuring they accurately mimic production infrastructure (including cloud environments like AWS, Azure, GCP).
Execute performance tests in various environments, managing large-scale load generation using JMeter (standalone or distributed mode).
Monitor system resources (CPU, Memory, Disk I/O, Network) and application performance metrics using various tools (e.g., Grafana, Prometheus, ELK stack, AppDynamics, Dynatrace, New Relic) during test execution.
Analysis & Reporting:
Analyze complex performance test results, identify performance bottlenecks, and pinpoint root causes across application, database, and infrastructure layers.
Interpret monitoring data, logs, and profiling reports to provide actionable insights and recommendations for performance improvements.
Prepare clear, concise, and comprehensive performance test reports, presenting findings, risks, and optimization recommendations to technical and non-technical stakeholders.
Collaboration & Mentorship:
Work closely with development and DevOps teams to troubleshoot, optimize, and resolve performance issues.
Act as a subject matter expert in performance testing, providing technical guidance and mentoring to junior team members.
Contribute to the continuous improvement of performance testing processes, tools, and best practices.
Required Skills & Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field.
5-10 years of hands-on experience in performance testing, with a strong focus on web and mobile applications.
Expert-level proficiency with Apache JMeter for scripting, execution, and analysis.
Strong understanding of performance testing methodologies, concepts (e.g., throughput, response time, latency, concurrency), and lifecycle.
Experience with performance monitoring tools such as Grafana, Prometheus, CloudWatch, Azure Monitor, GCP Monitoring, AppDynamics, Dynatrace, or New Relic.
Solid understanding of web technologies (HTTP/S, REST APIs, WebSockets, HTML, CSS, JavaScript) and modern application architectures (Microservices, Serverless).
Experience with database performance analysis (SQL/NoSQL) and ability to write complex SQL queries.
Familiarity with cloud platforms (AWS, Azure, GCP) and experience in testing applications deployed in cloud environments.
Proficiency in scripting languages (e.g., Groovy, Python, Shell scripting) for custom scripting and automation.
Excellent analytical, problem-solving, and debugging skills.
Strong communication (written and verbal) and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
Ability to work independently, manage multiple priorities, and thrive in a remote or hybrid work setup.
Good to Have Skills:
Experience with other performance testing tools (e.g., LoadRunner, Gatling, k6, BlazeMeter).
Knowledge of CI/CD pipelines and experience integrating performance tests into automated pipelines.
Understanding of containerization technologies (Docker, Kubernetes).
Experience with mobile application performance testing tools and techniques (e.g., device-level monitoring, network emulation).
Certifications in performance testing or cloud platforms.
About Nav Tech Electronics:
Founded on principles of Inclusiveness, Innovation and Empowerment, Nav Tech Electronics is a team of dedicated, diverse Software developers and Embedded Hardware Engineers. Nav tech Electronics has been providing Engineering services to the Automotive Industry in the fields of ADAS, Electrification and Battery Management, which are both driving rapid changes in Vehicle Architecture and revolutionising the last-mile mobility space.
Company URL: www.navtechelectronics.com
Job Title: ENGINEERING MANAGER (PLC / SCADA & INSTRUMENTATION)
Location: Hyderabad (Work from Office)
Job Type: Full-Time
Department : Engineering & Automation
Project Scope : EPC – PLC/SCADA/Instrumentation
Experience: 7 to 10 Years
Note : Willingness to travel and work at project sites across India.
ROLE SUMMARY
The Engineering Manager will lead end-to-end Engineering, Procurement & Construction (EPC) of PLC/SCADA and Instrumentation projects for water supply, irrigation, and pump house infrastructure. This is a hands-on leadership role responsible for technical design, procurement, site execution, commissioning, and team development – building Navtech’s EPC automation practice from the ground up.
KEY RESPONSIBILITIES
EPC Project Management
• Lead EPC projects from engineering kick-off through procurement, FAT, SAT, commissioning & handover.
• Manage project timelines, BOQs, vendor negotiations, subcontractors, and site commissioning teams.
• Review and approve drawings, panel layouts, cable schedules, loop diagrams, and MARs.
SCADA System Design & Architecture
• Design SCADA architecture for water treatment plants, irrigation pump houses, and distribution networks.
• Prepare FDS, system architecture documents, I/O schedules, and SCADA graphic standards.
• Select SCADA platforms (Ignition, AVEVA, WinCC, Wonderware) and define protocols (Modbus, DNP3, IEC 60870, OPC-UA).
PLC / RTU Programming & Integration
• Develop and review PLC/RTU logic (Siemens, Allen Bradley, Schneider, ABB) for pump control, level monitoring, flow management, and interlocks.
Integrate field instruments with SCADA via wired/wireless/GPRS communication networks.
Instrumentation Engineering
• Prepare instrument index, datasheet, hook-up diagrams, cause & effect matrix, and I/O list for all field instruments.
• Select and procure instruments – flow meters, pressure/level transmitters, analyzers, VFDs, and motor starters.
• Ensure calibration, loop checks, and functional testing of all field instruments prior to commissioning.
Networking, Infrastructure & Cybersecurity
• Design OT network topology – industrial Ethernet, fiber optic, GPRS/4G RTUs, VPN, and OT firewall segmentation.
• Set up SCADA server infrastructure – historian, redundant servers, HMI workstations, and cloud/edge connectivity.
Client Engagement & Team Building
• Serve as primary technical contact for clients, consultants, and government water project authorities.
• Prepare technical proposals, presentations, and BOQs for pre-bid and project stages.
Recruit, mentor, and manage SCADA engineers, instrumentation engineers, and commissioning specialists;
TECHNICAL SKILLS
SCADA / HMI : Ignition, AVEVA, Wonderware, WinCC, Vijeo Citect
Protocols : Modbus, DNP3, IEC 60870-5, PROFIBUS, OPC-UA, MQTT
PLC / RTU : Siemens S7, Allen Bradley, Schneider Modicon, ABB, Delta
Instrumentation : Flow meters, Level/Pressure transmitters, Analyzers, VFDs, MFM
Networking : Industrial Ethernet, Fiber, GPRS/4G RTUs, VPN, OT Firewall
Tools : AutoCAD, EPLAN, MS Project, MS Office
EXPERIENCE
• 7–10 years in PLC/SCADA/Instrumentation engineering with 3–4 years in water/irrigation EPC projects.
• Proven track record of independently managing end-to-end EPC project delivery – design through commissioning.
• Experience with government/municipal water utilities or irrigation departments preferred.
QUALIFICATIONS
• B.E./B.Tech – Electrical, Electronics, Instrumentation, or E&C Engineering.
• M.Tech or MBA (relevant field) will be an added advantage.
Certifications in SCADA platforms (Ignition, AVEVA, WinCC) or PLC programming preferred.
Kindly acknowledge the same with the below details:
Experience
Current CTC
Expected CTC
Reason for Job change or relocation
Notice Period

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.
We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com
Purpose of the role:
As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.
Strategy Formulation:
Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:
· Conduct thorough analysis to understand client needs, preferences, and challenges.
· Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.
· Work closely with sales, design, and project management teams to align client solutions with organizational goals.
· Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.
· Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.
· Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.
· Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.
Business Operations:
· Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.
· Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.
· Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.
· Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.
Culture:
At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:
· Uphold and promote the collaborative and open communication culture that defines Space Matrix.
· Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.
· Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.
What we are looking for:
· You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.
· Proficient understanding of the Workplace Market Sector.
· Experience working in architecture, interior design firms, or related industries.
Greetings from COEQUAL Services!!!
We are looking for "Executive - Technical sales and service"
Manager/ Associate" Technical sales and service
Wanted young, dynamic and Executive - Technical sales and service person,
local language is preferred. Graduates or Non-Graduates can apply.
Roles and Responsibilities:
- Candidate should be responsible to retain existing customers.
- Candidate should explore assigned territory to generate business for product line.
- Candidate has to develop new dealer as well as to support existing dealer for business growth.
- Candidate will report daily activity to the concerning supervisor.
Job description:
- Maintain the database of candidates along with all follow-ups related information.
- Posting vacancies on portals.
- Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
- Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
- Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
- Ensure the target is met in terms of required submittals daily as well as required number of placements.
- Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
- Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
- Should be able to generate Leads by cold calling to acquire a new direct client.
- Understanding their requirement and clearly articulating the resume and formatting it as required.
- Communicating with the consultants daily and update about submissions and interviews.
Required Candidate profile:
- Any graduate can apply (BBA/BCOM will be preferable)
- Good Communications Mandate.
Experience:
- Freshers and Experienced (Min 6 months relevant experience)
Working Location:
- 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007
Working Hours:
- US Shift (Mon-Fri)
- Onsite
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
With the advent of remote workplaces, it is imperative to migrate the learning and development function to work remotely and our client is a SAAS product that helps companies to train their employees using digital tools wherever they are. They offer a combination of a cloud based learning management system along with a vast library of learning content that helps businesses deliver on the main pillars of talent development which include training, engagement, automation and measurement and thus supporting them in growth.
Founded in 2012, our client is headquartered in Mumbai and is founded by a graduate from Boston University. They have raised a total of 30M in funding over 1 round. So far in their journey, they have, approx., 94% customer satisfaction, 1 Lakh+ activities and learning assets and their clientele includes Amazon, Raymond, CARATLANE, etc.
As a Enterprise Salesperson, you will be responsible for prospecting relentlessly to build pipeline and building strong personal relationships with prospects.
What you will do:
- Hiring, training and managing your own sales and business development team
- Delivering sales pitch, demo, presentation and proposal to potential clients
- Creating reliable forecasts and be completely transparent with management on the pipeline status
- Closing new business consistently at or above quota level
- Meeting senior executives and CXOs and building your own network
- Providing the company's training to clients
- Following up regularly with existing clients to ensure they are happy
- Creating case-studies of client success stories
- Building global channel partners
- Investing in colleagues and giving coaching and advice when you see an opportunity for improvement
- Listening to the needs of the market and sharing insights with product and marketing teams
- Making the company the default choice for any enterprise evaluating a learning, engagement and performance automation solution
Desired Candidate Profile
What you need to have:- Experience in selling IT or SaaS solutions
- Strong understanding of the sales funnel
- Comfort working with numbers
- Ability to analyze, calculate and reason a situation effectively
- A sharp eye for detail
- Superior presentation skills
- Ability ot speak and write clearly and correctly
- Ability to manage a large number of prospect situations simultaneously
- Ability to position company products against direct and indirect competitors
- Willingness to travel
- Experience with LMS, B2B, SaaS, IT, cloud, enterprise software, e-learning companies preferred
Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.
The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time.
This role has 3 layers to it -
Solutioning
- Configure all features of the company application, groups, and security settings in the company and other EAS systems.
- Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
- Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
- Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.
Technical Enablement
- Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
- Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
- Drive existing and new product feature adoption across Customers.
- Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
- Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
- Ensure Application Analysis and technical reviews are happening at the right time, within SLA.
Technical Account Management
- As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
- During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
- Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
- Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.
What are we looking for?
- Has preferably worked in Product based or Consulting companies for International customers
- Comes with a work experience of 6+ years
- Should be strong with Javascript, HTML, and CSS
- Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
- Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.











